Grateful Dead

The Tickets I Didn't Get

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This what MusicToday originally offered me when I hit the Buy link at the stroke of Noon EST. Of course I hit continue. Then I had the audacity to attempt to change the shipping method, and that's when the server errors started. Needless to say after the 45 minutes it took to get their server to agree to interact with my browser again, all tickets were long gone, never mind the halfway decent floor seats I thought I had. If you can't make it out that's MSG, Section 11, Row J, seats 9 and 10. I'm so happy MusicToday chose to rely on Microsoft technologies for their server application. Just another example of their commitment to robust, stable, scalable, and standards-compliant software.

I hope everyone who didn't get screwed because of inherent bias in the underlying technology has a good time at the show. Wish I coulda been there.

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Average: 1 (2 votes)

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Offline
Joined: Jan 7 2009
no international delivery

I had already good seats to MSG. Then there was not delivery option outside usa or canada and I couldnt finish my order. When I finally found a friend of a friend living in usa whose address i could use the tickets were gone. I was timed out. Then no tickets left. That was it. It was so close. Think of it: no delivery outside usa. No trip to US for us then.

Offline
Joined: Jan 6 2009
I just wanted 2 tix!

Terrible. Worst ticket buying experience ever. Slow response, inflexible (I couldnt just change the # of tix in the pull down...seems like that got an error message too!), lousy layout. In this day and age, inexcusable.......

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Joined: Jan 5 2009
THIS SITE AND THE PEOPLE WHO SET IT UP SUCK

NO TICKS FOR ME THANKS ALOT A$%H*LES

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Joined: Jan 6 2009
That was the worst

That was the worst experience with technology I've had. I felt like I was back in '89 with a f**kn dial-up 28.8 modem.
The pages took forever to load, and when they did the action buttons never showed up! Or if they did they were just the dreaded red x. I had to float around where I thought the action button should be until the cursor changed, then just guessed that it was the "continue" button.
Finally got tix for DC but damn.

Learn from this guys. Don't do it again!

Offline
Joined: Sep 18 2007
EBAY TICKET SHARKS

Go check ebay and the other ticket sites online all of those assholes bought up OUR tickets and are doubling the price back to us. This is outrageous, actual fans that have money in hand can't get tickets for the shows they want to go to, and have to settle for changing travel plans. Why couldn't we all just went and camped and bought in person. Make sure to give your love to the stores on ebay, because god forbid they miss out on making a damn dollar.
~Forever Grateful to be High on the Hill

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Joined: Jan 6 2009
This aint just The Dead

I've had the same 'timeout' problem on a lot of non-Dead shows too... you get in early, snag some great seats and then get stuck in the log jam of fans (and probably scalpers) and by the time the server catches up with you.. .those 10th row center seats are long gone. I agree with angelfaedarkstar...lets go back to the days of camping out at the box office...that was way more fun, almost like going to the show...ok.. .maybe not... but still a good time!

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Joined: Sep 5 2007
BAD TICKET EXPERIENCE

I GOT FIRED FOR TRYING TO SCORE SOME QUICK PRESALE DEAD TICKETS I F@*KED AROUND FOR TWO HOURS. THE MERRY PRANKSTERS WOULD BE PROUD. THE SCALPERS WERE SELLING BEFORE I EVEN GOT THROUGH TO BE REJECTED.

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Joined: Jan 13 2009
OMG

OMG DID YOU SEE ALL THE TICKETS ON EBAY WITH INSANE PRICES.!!!
THATS WERE THE TICKETS WENT

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Joined: Jan 12 2009
It was slow, but patience paid off!

Sorry to hear of the many dilemmas of the fans on hear. It is a shame to know that the ticket agencies seem to be fat with tickets while the fan that should be going to the show is left with stories and complaints about a system that certainly had its shortcomings.

I discovered operator error on the address issue someone earlier complained about, as that was confusing, but it was my fault, but learned quickly to just be patient and it would step me through the process, but very slowly.

Did not gain access until 12:30, but once in, it was just a matter of patience. I am glad I was able to help out some friends who were having difficulty as I was able to get three pairs of tickets, all on lower level, no floor seats were available at 12:30 for Greensboro show, and made their day. They, too, had visited ticket agency sites and saw what you all saw, tickets going for $250/each for sections one closer than my worst pair. It is truly sad. Just glad I could help some friends out.

Good luck to all with the second release of tickets and hope to see y'all at the show!

72.Deadhead's picture
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Joined: Sep 27 2008
It really sucked

Been a Dead fan forever and seeing the band in concert since 73...and can honestly say this was the worst experience trying to get tickets. $100/per is outrageous, and am not sure if I got them or not. I was using 2 different computers for different shows and one gave me an email saying the purchase for the Albany show went thru while the other was telling me they were still processing (after an hour) my order for the Albany show, while trying to get tickets for a Denver show. For these prices somebody needs to get it together. If I get tickets or not this will be my last show regardless..$100/per is NOT what I thought the Dead were about..what's next touring with Brittany Spears then maybe they can get $125/per..always thought it was about the music.

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The Tickets I Didn't Get