Grateful Dead

The Tickets I Didn't Get

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This what MusicToday originally offered me when I hit the Buy link at the stroke of Noon EST. Of course I hit continue. Then I had the audacity to attempt to change the shipping method, and that's when the server errors started. Needless to say after the 45 minutes it took to get their server to agree to interact with my browser again, all tickets were long gone, never mind the halfway decent floor seats I thought I had. If you can't make it out that's MSG, Section 11, Row J, seats 9 and 10. I'm so happy MusicToday chose to rely on Microsoft technologies for their server application. Just another example of their commitment to robust, stable, scalable, and standards-compliant software.

I hope everyone who didn't get screwed because of inherent bias in the underlying technology has a good time at the show. Wish I coulda been there.

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DinoBam's picture
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Joined: Jun 26 2008
If you lost your mind trying to get tickets....

DinoBam

Absolutely thee worst! They really dropped the ball with the way tickets were offered. I experienced numerous problems & blame TicketMaster for not being prepared for the rush.

TicketBastard/ TicketMonster.....you guys suck!

crstna's picture
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Joined: Aug 22 2008
I spent way too much money

I left class early to buy tickets-of course got right on at 12. I was put in a line-I waited 50 minutes and I HAD to go to the next class. At 2 pm I tried again-and all the tickets were gone. I ended up spending 436$ to get tickets, it includes a hotel--BUT I am not happy:( BAD BAD experience

crstna's picture
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Joined: Aug 22 2008
legal scalping

IT SHOULDN'T EVEN BE LEGAL TO SELL CONCERT TICKETS ON EBAY!!!!! That shit is scalping, not fair to the real fans who have stayed loyal to this band and web site for years!!!!!!! Looks like we all waited for hours-and got nothing or nothing respectable. I have been to alot of venues-I DON"T EVEN LIKE INDOOR SHOWS- the 2nd floor sound always bounces unless you are somewhere small i.e. Fox Theatre Detroit-Riviera Chicago. NOT FAIR

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Joined: Jan 9 2009
dropped my smile but picked it back up

I had to work today, when i came home for lunch to purchase tix couldnt connect to the site.
spent my whole lunch hour trying. After spending the whole afternoon and 2hours overtime just knowing i was sitting out this time too, i tried again when i got home. Now i am traveling 2 1/2 hours further but i did get some pretty decent tickets and a great birthday for my sister. I am sorry for all of you who didnt get tix.

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Joined: Jul 18 2007
Home Simpson as head programmer

So I break down and try to buy a couple of Albany tics. After 2 hours of frustration and failure, I get to the check out, am asked for my city and state, but there is no box to fill in and no list to choose from. By the time the site finally renders, hours later (I did actually have to go back to work, were our e-commerce sites all work), my order is no longer valid. Finally got tickets -- worse sets for the same high price -- but rather than being excited, I taste nothing but bile. Truly a sad end to what should have been great joy, and I see I am not alone.

I am quite sure MusicToday's head programmer is Homer Simpson

Mr. Pid's picture
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Joined: Dec 22 2007
D'oh!

And I suppose that implies that he works for Montgomery Burns! Exxxxxxcelllent -- NOT!

Conversation is always more interesting than recitation, so speak your mind and not someone else's.

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Joined: Oct 9 2008
Lousy Tik Vendor

djgjake Worst pre-sale ever. Music today tik vendor sucks! 45minutes on this lousy site for $95 tiks that are a mile away from the stage. Just a lousy operation that has already tainted this tour. I'm in but I'm pissed. Thank G-d Jerry wasn't here to see this!

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Joined: Jul 29 2008
DinoBam, this wasn't Ticketmaster...

...you can tell: Ticketmaster would've worked better. These Musicsomeday people didn't have the computer power to support the user demand, leading to all the server timeouts, pages loading incorrectly etc. Probably would've been better off not even trying to get tickets today - and for what mine cost and where they are I'm starting to feel ripped off. Merely being in front of the stage doesn't justify $100 a ticket. That's a mighty expensive nosebleed.

Well, johnman's right. I shouldn't be such a whiner, there are people that would be grateful to be able to go at all. And Phil does have a condo payment to make! :^D

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streetcat's picture
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Joined: Jan 5 2009
Shakedown Street- ticket fiasco

What a drag! Being from the Bay Area I have obviousley been spoiled with the abundance of dead shows here at home over the last 40 years,that being said only 1 home-town show? a pre-sale that was a train wreck for everyone. Lack of ticket availability for the entire world of deadheads. Overpriced tickets starting at about $477.00 for upper reserved ticketsthat were available on internet sites before the presale even started. The actual face value tickets for the shows thru the dead an average of $100.00 before bamboozling fees.
That is not what the band I grew up with.They do not treat there fans that way,or at least they did not use to.What happened to our once beloved hero's? Where is the Workingman's Dead during this time of economic hardship for so many people in this country as well as in the rest of the world.
For those of you who suffered through this pre-sale fiasco and did not receive tickets,hopefully the general public on sale will work a little better for the few remaining tickets.
For those of you lucky enough to get tickets through the presale,enjoy the shows.

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Joined: Jan 13 2009
Pre-sale flop . . .

AND I SAY AGAIN (my comments from the "Spring Tour" forum -I find it necessary to post here as well) . . .

I am truly disappointed with the way the pre-sale went down. I would have thought that if anyone could have provided a fair ticket-buying experience it would have been the Dead "organization" and their ticket vendor. Turns out they can't; like every other shyster promoter out there, my experience today was actually the worst experience I've EVER HAD in buying pre-sale tickets. I've had much better experiences through Ticketmaster and Live Nation (who knows . . . they're probably both at the root of this debacle anyway) and that ain't sayin' much. Take a gander at how many tickets are being sold by scalpers already! How does that happen?! It happens because the "safeguards" that were in place did nothing but safeguard the STATUS-QUO, thereby allowing every scalper out there to get the lions' share of every good seat available, and freezing out the rest of us! Have The Dead forgot those of us deadheads who have been with them since the beginning?! It sure feels like it.

I had an incredibly frustrating time in my attempt to purchase tickets - I just wanted ONE ticket for each of the couple of shows I wanted to attend - and it turned out way too confusing, convoluted, and skewed to make it worth the $115 cost for a seat and a date I really didn't want and to which it took an hour-plus to finally achieve the end result [without being bumped out, frozen out, or otherwise timed-out as I had throughout] before I was able to complete my purchase.

My first Dead show was 33 years ago. If today was any indication of how the future of the Dead's ticket distribution will look like, then this May 2009 will be it for me. It's just not worth the aggravation, cost, and disappointment, where the system allows those who are honest fans to get beaten over by scalpers once again.

There . . . I got that off my chest.
PS:Thanks for so many incredible shows!

Disillusioned words like bullets bark as human gods aim for their mark make everything from toy guns that spark to flesh-colored Christs that glow in the dark it's easy to see without looking too far not much is really sacred. B Dylan

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The Tickets I Didn't Get