Grateful Dead

The Tickets I Didn't Get

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This what MusicToday originally offered me when I hit the Buy link at the stroke of Noon EST. Of course I hit continue. Then I had the audacity to attempt to change the shipping method, and that's when the server errors started. Needless to say after the 45 minutes it took to get their server to agree to interact with my browser again, all tickets were long gone, never mind the halfway decent floor seats I thought I had. If you can't make it out that's MSG, Section 11, Row J, seats 9 and 10. I'm so happy MusicToday chose to rely on Microsoft technologies for their server application. Just another example of their commitment to robust, stable, scalable, and standards-compliant software.

I hope everyone who didn't get screwed because of inherent bias in the underlying technology has a good time at the show. Wish I coulda been there.

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Joined: Jan 6 2009
original poster

I should have included in my rant that I did not think it was the intention of the original poster to start a big negativity thread. I could be wrong but it doesn't seem that way. Even he wished the lucky ones well.

Why did somebody label all these tapes with "mono sodium glutamate"?

Mr. Pid's picture
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Joined: Dec 22 2007
Thanks for noticing, CB71

My original beef, my cause for consternation, wasn't with the prices of the tickets but with the customer experience I had to endure at the virtual hands of the ticket sales vendor whom I view as a subcontractor. Don't offer me a pair of floor seats for The Dead at MSG unless you intend to and are capable of delivering them. That's not nice. Or kind. I did everything I was supposed to do in my role as the customer, and their process failed. I (and apparently many others) didn't.

Adding to my frustration is that I am a software developer. Most of the software I work on is partitioned, client server style, network style, web style. Virtually all of it is used to collect, process, record and report on transactions for financial services companies. Much of it deals with orders of magnitude greater volume than was generated by the pre-sale, all day, every day.

So when I get the short end of the stick courtesy of some other developer's shoddy code, it's doubly annoying. Especially when I can tell that they've relied on technologies I would never even consider using for such an application due to their inadequacy to the task.

When I had calmed down a bit and accepted my fate, I actually googled the error message I got which was utterly memorable as it's such a classic example of Microspeak: "Object reference not set to an instance of an object." For those of you not up to speed on Microspeak, or OO programming in general, allow me to translate into English: "Oops, guess I shouldn't have reassigned that chunk of memory you were using. But I did, and whatever you had stored there is gone. Too bad. You lose." Anyway, sure enough, there it was, a known bug documented in the knowledgebase. For the morbidly curious, see for yourself! For the rest of you hopefully more sane and less anal people, hope you got the tickets you wanted and have a great time at the show or shows you make it to. As for me and the rest of us who got closed out, well, maybe our luck will be better during the public sale.

And if you actually made it through all the above technobabble without your head exploding, you're either another software geek or you obviously didn't go to enough shows.

Peace out, folks, and be kind.

Conversation is always more interesting than recitation, so speak your mind and not someone else's.

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Joined: Jan 17 2009
I'm sorry to hijack the

I'm sorry to hijack the thread .. or whatever.. but i have a question..

If the internet tickets are "sold out" does that mean that mail order tickets are too? It says the show I want to see is sold out..Could I still receive tickets through the mail?

thanks.

Mr. Pid's picture
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Joined: Dec 22 2007
Unless I'm mistaken

which could certainly be the case, the pre-sale vendor's inventory is sold out, not all inventory. I suspect that GDTS was given allotments for each show that are a separate portion of the inventory, and another block has been held back for the "public" sale. Again, I'm just guessing here, I'm no authority.

Conversation is always more interesting than recitation, so speak your mind and not someone else's.

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Joined: Jan 17 2009
So, I'm going to send off my

So, I'm going to send off my money order today...sound like a good idea? Good chance I'll get 3 tickets? heh..What if they don't send anything back heh...

Mr. Pid's picture
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Joined: Dec 22 2007
Oh

If you haven't sent them already you may be a little late in the postmark parade. But if they can't hook you up, you will get your money orders back. GDTS is righteous that way. Best bet at this stage is probably the "public" sale.

Conversation is always more interesting than recitation, so speak your mind and not someone else's.

gratefaldean's picture
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Joined: Jun 22 2007
Greensboro

Is showing both Live Nation AND Ticketmaster as vendors for the public sale. You can be sure that they both have tix to sell....but where to go? With multiple vendors you'd think the competition would result in lower prices...that's how it's supposed to work isn't it? I've made this obviously naive and goofy observation in another post, but like dreaming about a possible summer tour, I know it's fantasy and not fact. Fact is though, that there should still be face-price tix available (plus, you know, "convenience" fees and such) for the general sale. I just feel great about somehow slipping through the page-by-page traps that MusicToday set for us all and scored 10th row floor for Greensboro. It's the only show I can see, at least the seats are great!

DoDa Man's picture
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Joined: Sep 16 2008
Huh!?!?!

yeah, this seemed a lot tuffer then usual but at least I got 160 shows under the belt. funny thing here the ticket window is still opened, just went there for Chicago, said they had some upper P1 tixs avail at $100 and then I put in 1 and it says it cant fill it??? WDF?? Phish was able to pull off the same thing and it went like butta

* At this moment there are not enough tickets available to fulfill your request. Please try again using a lower quantity of tickets or choosing a different ticket type. o Currently there
are not enough Upper P1 tickets to fulfill your request. SOOOOO why is it avail??

A MAJOR SNAFU!!!

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Joined: Mar 29 2009
yeah...heh! presale!

pretty much same story..different venue...waited for an hour to even get into the site..
got in and had Floor seats to Wachovia Spectrum..then the damn system locked up when I hit continue it said I need to re-try or something. I did and viola..now I am the lucky holder of seats in the 300 level.
arggh!!

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The Tickets I Didn't Get