Grateful Dead

30 Days Of Dead FAQs

Q: How come I can't download today's track on my iPad or mobile device.
A: Although you can stream today's track on your iPad or iOS device, if you want to download the track you will need to download it on your desktop computer.

Q: How can I tell if download has started?
A: If you are in Internet Explorer or Firefox, a pop-up will appear on your screen asking you where you'd like to save the file. If you are in Safari, an indicator will appear in the top right corner to show that the download is in progress. If you are in Chrome, a button should appear at the bottom left hand side of your browswer to indicate that the download is in progress.

Q: The track downloaded but I can't seem to find it...
A: The location of your download depends on the applications you use and your operating system. If you are using Firefox, Chrome or Safari, the download is most likely in your Downloads folder.

If you use iTunes or Windows Media Player: The download will automatically import songs into your chosen media library. This is where your music will be stored.

In some instances, files are saved to your computer using your Web browser's default save location. Search for the files on your computer or check your Web browser settings to determine the default location for saving downloaded files.

Q: I still can't get the download to work.
A: If you are unable to download the track while using your current browser, please try installing the Chrome web browser on your machine.

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Locations

Reno, NV
United States
39° 31' 46.6788" N, 119° 48' 49.6908" W
Joined: Nov 1 2010
IE 9 on windows 7

I could not get the download to work with IE 9 on Windows 7. The popup did not show up.

Firefox had no problems.

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