Just like your favorite jam, things are going to get a bit funky on Dead.net over the next week or so. Community accounts will be temporarily closed October 16th-17th and may be under further maintenance through October 22nd. But rest assured, we will be back up and better than ever shortly thereafter. Stay tuned!
Winterland June 1977: The Complete Recordings
Boxed and Ready to Go!
Sound the imperial trumpets! Bang the drum! Pop that champagne! Another Grateful Dead box set is comin’ your way! Yes, in the grand tradition of the beloved Fillmore West 1969 and Winterland 1973 boxes, comes Winterland June 1977: The Complete Recordings, a 9-CD box set that is sure to knock your tie-dyed socks off.
At this point, we probably don’t need to hype you on the glories of ’77 Dead. It was a magical time for the band, which was reinvigorated by a plethora of great new material—“Terrapin,” “Estimated Prophet,” “Passenger,” “Fire on the Mountain”—and really hitting its stride again following the October ’74 to June ’76 performing hiatus. The group spent much of the first three months of 1977 recording their Terrapin Station album with producer Keith Olsen, and Garcia also managed to find time to complete the much-anticipated Grateful Dead movie (which opened June 1, 1977). The third week of April, the band embarked on what most Dead Heads agree was one of the greatest tours ever: 26 concerts in the East and Midwest in a little over a month—an awesome stretch that produced so many great shows, a few of them already released in the Dick’s Picks series and subsequently (and more, no doubt, destined to come out down the road.)
So when the Dead returned to San Francisco’s Winterland for shows on June 7, 8, 9, they were pumped up and feeling good! They treated their hometown fans to three superb concerts that included excellent versions of much of their current repertoire, from the new combo of “Scarlet Begonias” > “Fire on the Mountain,” to a truly colossal, more than 30-minute “Help on the Way” > “Slipknot!” > “Franklin’s Tower,” “Saint Stephen,” “Terrapin,” “Good Lovin’,” “Not Fade Away,” “The Other One”… too many favorites to mention (you can see the complete song lists here). Winterland June 1977: The Complete Recordings contains every note recorded from the three shows, more than nine hours of prime Dead, all taken from the master analog tapes, restored using the Plangent Processes, and mastered in HDCD by that inimitable sonic tweakster, Jeffrey Norman.
The nine discs are packaged in a beautifully designed box that includes artwork by Emek (you loved his crazy Winterland ’73 phantasmagoria); a 28-page booklet featuring a wonderful and illuminating new essay by Rolling Stone senior music editor David Fricke (who dubs this a “box of paradise and circus… six complete sets of inspired risk and collective explosion”); lots of great Winterland action shots by noted GD shutterbugs Ed Perlstein and Bruce Polonsky; and a couple of little pieces of period memorabilia we won’t reveal here.
I figured since everyone who has had a problem is complaining so loudly, I should speak up and say my order went smoothly. I had no trouble placing my order, no trouble with shipping charges, I received my package in a timely fashion and all 10 disks play without any skipping or skating.
I encourage anyone else whose order went smoothly to speak up as well, because the impression one could draw from this thread is nobody's order went through properly, all the sets have defective disks and so on. Without knowing, I'm guessing the vast majority of the transactions went as smoothly as mine, so if you had a good experience speak up!
And a few words about the music... I'm thrilled to be able to work from home, because these 10 disks have been in continuous rotation all week and as I listen constantly, different things jump out at me: the crazy funky swinging intro to Jack A Roe that had me guessing until Jerry began to sing; the incredible lock-step exploration of Slipknot!; the gentle transition between Estimated and He's Gone from the first night and all of the third disk from the second night. This is good stuff, and it sounds great.
I just sent you a private e-mail about the defective disc from the 1977 Winterland Boxed Set. I second what other people have said here about you. You are an asset and a true gem for dead.net. They would be crazy to let you go. Thanks for offering your help to me. I not asking for much, just a replacement of a defective disc without having to pay money out of my own pocket for something I've already paid for. Have a nice night.
Thanks to Meggan for her hard work in fixing some of the problems that have beseiged this release. I am totally satisfied with the efforts undertaken to fix things, and I urge anyone having problems to take a deep breathe and be patient, 'cause customer service is working to fix things. While we all wish our complaints will be heard and dealt with immediately, that isn't always the case....but they are working to please us, and in my case, they've done a bang up job on the follow up.
Cheers to Meggan and the rest of the folks working hard to satisfy us. And to those who still haven't had their problem fixed, I hope it gets done asap, and your hardship fades to a distant memory.
First show: July 4th 1986, Rich Stadium.
Last show: July 6th 1995, Riverport Amphitheatre
but whereas I bring the problems to the attention of those who can fix 'em, the actual work is done by others. Especially Meggan this week, bless her.
Anyway, glad to know the dust is starting to settle on all this, and people are getting their tunes at last. If you're still having trouble let me know. Thanks.
A quick follow up to my earlier post about trying to get my order. I GOT IT on Monday and have been groovin since. I also got an email and phone call confirming a refund of my overnight delivery charge of $9.96.
I see MaryE following up with problems and all I can say is that its Jekyll and Hyde - customer service, by email and phone, ranges from pleasant but unhelpful to outright rude while MaryE jumps in and deals with the sh**t and gets results. Don't ever leave MaryE.
same to you. Meggan's on the case and fixing things at a gratifying rate. Please send me info.
I don't blame you. Send me your order number and we'll get this straightened out.
Good luck on getting an email response, Steampunk. They just don't bother.
I am still waiting for the box to be delivered, and, since the promised despatch notifications are not sent out, I have no way of even knowing if it is on the way.
This is the all-round worst retail site I have ever dealt with, by a considerable margin.
That is certainly odd. Typically a retail company which charges shipping, will send a prepaid envelope to the house for shipping the defective item back.
I guess Rhino either knows that the Dead fans are a group to be taken for granted, or it has not so competitive business practices (competition is the best way to correct a bad business).
All I can say is if enough people stop doing business with them, they will find other ways to do the business (i.e., downloads on new items, free shipping, etc.)