Road Trips Volume 3 Number 1
Road Trips Vol 3, No.1
More Road Trips
The latest installment in our Road Trips series, now entering its third big year (and ninth release overall) is bound to become a favorite. Road Trips Vol. 3, No. 1 is the complete show from December 28, 1979, part of the sparkling run that has already given us the excellent Dick’s Picks: Vol. 5 (from 12/26/79). You’ll recall that these year-end concerts, held at the Oakland Auditorium because Winterland had closed down for good the previous New Year’s Eve, were the first holiday shows featuring new keyboardist Brent Mydland, who joined the band in April 1979.
The new lineup had been gaining momentum with each passing tour since that spring, and by December was truly hitting its stride. It helped, too, that the band was in the midst of recording their Go To Heaven album, so they were really playing together a lot during this period. This 12/28/79 concert is a blast: a super high-energy rock and roll show that also has its share of spacey jams and exploratory passages. The first set includes standout versions of “Sugaree,” “High Time” (rare enough that it always felt like a treat!) and “The Music Never Stopped,” while the second set opens with the always potent pair of “Alabama Getaway” > “Greatest Story Ever Told,” turns deep and introspective with “Playing in the Band” and “Terrapin,” and then later turns into a non-stop party with “Uncle John’s Band,” “I Need A Miracle,” “Bertha” and Good Lovin’.” If you’re not wiped out after that, the double-encore will waste you—“Casey Jones” and “Saturday Night”!
The sound on both discs is spectacular (it’s hard to beat great reels as source tapes), and as always the CDs have been mastered to the exacting HDCD spec, because you would accept nothing less. The colorful accompanying booklet contains a number of excellent Jay Blakesberg photos from those Oakland Aud. shows, as well as a typically inspiring essay by the always poetic Dead scribe Steve Silberman.
So it’s a win-win. A slam-dunk. A no-brainer. For more info on all the goodness packed onto these discs, click here. And when you finally come to your senses and decide that you can longer live another day without Road Trips Vol. 3, No. 1, you can order it here.
Track ListCD 1: Oakland Auditorium Arena, December 28, 1979
2. MAMA TRIED>
3. MEXICALI BLUES
4. ROW JIMMY
5. IT’S ALL OVER NOW
6. HIGH TIME
7. THE MUSIC NEVER STOPPED
8. ALABAMA GETAWAY>
9. GREATEST STORY EVER TOLD
CD 2: Oakland Auditorium Arena, December 28, 1979
1. TERRAPIN STATION>
2. PLAYING IN THE BAND>
3. RHYTHM DEVILS>
5. UNCLE JOHN’S BAND>
6. I NEED A MIRACLE>
8. GOOD LOVIN’
9. CASEY JONES
10. ONE MORE SATURDAY NIGHT
It said they sent it on the 12th but then UPS put a Time Sensitive Material stamp on it dated the 18th. So I don't know what happened there but it got here & you all will get yours too. I think Veterans day might have messed some things up. Good Luck. It would be much less stress on our paranoid fan base as it is if we just have a shipping email and tracker. lataz.
I tend to read the comments but felt like it was time to post. I received my package w/bonus cd(thankfully) last night. My cc was charged two weeks ago. I emailed for an update a few days ago and never received a response. After reading the previous pages I was not expecting a reply but figured I would try. I am lucky that the cds were in the package because the package was never sealed at the shipping center! The plastic strip was still on the jiffy envelope. You can't make this stuff up. It is a miracle that I received both cds and receipt. Those folks at the USPS must be honest people or just not into the Dead all that much.
As much as I find this ordering very unfriendly to the customer I really enjoy the music so will continue to keep my fingers crossed that the order goes through and ships with no issues.
Being a newer fan I think they should reprint the first box set because this recent '77 one smokes!
The old maxim would seem apt here:
If you're only prepared to pay peanuts, the chances are that you will only get to employ monkeys.
However.. It should be obvious to someone that cutting costs has undoubtedly resulted in a reduction in sales, hence less income. Hey Mr. Bean-counter (or Mr. Peanut-counter) - can I have your job. I reckon I could do it better than you.
It seems that the maxims of this incredibly incapable business are:
1. Never answer a customer email
2. Never acknowledge there is a problem so you never have to tell your customers what you are doing to fix it and when it will be fixed.
3. There are no customers worth retaining outside USA
4. Never allow customers to find out what is happening with their order
But even if Rhino is aware of the situation (which they surely must be), are they in a position to do anything about it. It seems likely that this whole fiasco was imposed on them by Warner Music Group, the evil empire whose dominions include Rhino. I assume that the hopeless GlobalWare Solutions also has responsibilty for "running" the Rhino Store. Does anyone have any experience of the Rhino Store recently? The problem is knowing who best to complain to - GlobalWare solutions (probably don't give a damn as long as they've got the contract), Rhino (possibly not in a position to do anything about it) or WMG (who are not noted for being the most caring of corporations).
If you want your complaints to be heard, contact someone at Rhino. The higher up, the better. Fed up with the lack of communication and not satisfied with the things Globalwares Solutions was telling me, I reached out to someone at Rhino, who got the issue resolved and quickly. I received my cds earlier this week.
If Rhino doesn't know there is a problem, they can't work to fix it.
'GlobalWare’s award-winning customer service stems from a commitment to a single goal: the end-to-end excellence of our clients’ supply chain management. A recognized leader with locations around the world, GlobalWare delivers state-of-the-art digital and physical solutions that elevate performance and boost the bottom line. From Assembly and Warehousing to Fulfillment and Returns Management, a dogged partner is in your corner.'
The best I can figure out, the source of all the problems with ordering, payment, shipping, notifications, and all other issues is GlobalWare Solutions. Their website shows Rhino as being one of their clients. The following link has more company information including mailing address, phone numbers and the names of company officers.
"When I die bury me deep, put two speakers at my feet, pair of ear phones on my head, and always play The Grateful Dead."
I order a significant amount of music online from bands like Govt Mule and others who use "musictoday" as their web seller. Frankly, in all the orders over all the years I don't remember any issue related to shipping, ordering, downloads... anything like that from Musictoday. I think there was one time I didnt' get a ship confirmation on a new release and called them. It had gone out and was at my house when I got home from work. Just a glitch in the email that one time.
Grateful Dead Merch USED to be damn near as good. I had a couple small issues but mostly with the music releases I got what I ordered, when I ordered it. Lately, I don't know what to say. I finally got a email back from them last week asking what I wanted to do about the order since one of my items was backordered. I replied immediately that I would just cancel anything that is holding up the RT release. Two days ago I emailed again and said just cut all the rest of the order and send me the music. I'm in full begging mode. No replies. No charge on my card. Can't check the order online. Totally frustrated. I ended up buying the Jerry release at my local record store. If I ever get the one from this order I will have to pass it on as a gift.
GDM isn't the only outfit to have problems. I ordered the "new" Gov't Mule cd plus t-shirt deal from mule.net and it was supposed to be sent out a month ago. Still not arrived here in the UK. It would be so much easier if bands sent their goods out by tried and tested outfits such as Amazon.