thanks for the good news - sorry to come off sounding so... er un-Grateful. to many hard core GD music collectors (u know the ones who have > 5 terabytes of lossless files archived on HD with SBD, schoeps, beyers, naks, akgs from multiple shows), this move smacked of the ongoing downward spiral of bitrate/sound quality that is permeating the music "industry". the GD have always embraced improvements in sound and on the leading edge using HDCD encoding and DVD-A releases and it was disheartening to have the lossless files yanked and then seeing that the only option is lossy AAC. seemed like more of the same. i've got a couple of hundred bucks itching to blow on some GD downloads and i don't even own an ipod.
Friends and neighbors, while it would be premature to say that your prayers and entreaties have been answered, it's certainly safe to say that they've inspired urgent prioritization and help is on the way.
In response to this morning's batch of pleas, the word from our pals at the Store is, essentially, this:
1. The Download Series will return to the Store real soon now.
2. It was never the intention for it to go away; it just sort of slipped down the list due to the bazillion other issues involved in launching the new site.
3. Thanks to your many comments, there is now no doubt in anyone's mind that this is an urgently desired offering, and it's risen to the top of the priority sort.
We will have more definite news shortly, but we thought you'd like to know this now!
Izzie and I are passing this stuff to the Store folks religiously. After all, this whole grand experiment has to be economically sustainable or it won't last, which would be a drag, and it's likeliest to be economically sustainable if there's a good supply of what people want to buy. Hardly the day passes that one or the other of us is not forwarding more posts or emails in support of the notion that people want the downloads back and they want 'em lossless.
That said, a couple of things:
1. Izzie's right that it does no harm to make these same points to the store directly.
2. At a certain level, given the transitions involved, it's a flippin' miracle that six weeks from rollout things are working as well as they are. Recognizing this point does not detract from the point that things are not as they should be, and I think it's safe to say everyone involved is working on it, at least within my virtual field of vision. Everyone I've talked with at Rhino has a strong interest in making this work right, and I think there's a growing realization that substantive issues of this sort matter more than bells and whistles right now.
So, we feel your pain, but please realize that Terrapin was not built in a day. (And no, this is not an announcement about the Terrapin Station project, which as far as I know is still on indefinite hiatus.)
i didn't have any fun venting here and i'm still pissed that i can't PURCHASE something that was available a few weeks back. what point is there to even having a store anymore if the official GD website doesn't have everything that is available. just seems weird - at a time when there are THOUSANDS of free gd downloads, people are CLAMMERING to purchase recordings and yet, they are taken down. bass-ackwards. thanks rhino and itunes for further eroding deadheads ability to enjoy their beloved band.
I am going to have to not read this topic in the morning anymore. It just pisses me off. I get yelled at often enough at my dayjob for things that are beyond my control....
Look, we're frustrated too, okay? But there is nothing we can do for you, with regard to the store, that really, you can't do for yourselves. Here is the email address, yet again, for the store people. firstname.lastname@example.org
I know that's not as fun as letting off steam here, but if you want to blast the people in charge, there's your sign. They may not provide you the immediate gratification that MaryE and I seem to provide in this outlet, but at least you'll be heard. And creating a record of discontent where it matters makes more sense to me than just venting over here.
Thanks for listening.
by withdrawling the vault downloads series in lossless format you have assured that these recordings will be traded illegaly - most hardcore GD fans i know who collect thousands of hours of recordings aren't going to download any significant quantity of lossy crap from itunes and they aren't going to let the fact that they are no longer available for purchase to stop them from acquiring them. . ITUNES can't even get the name of "MARS HOTEL" right. Most deadheads I know will pay a few cents more for the lossless CD with a case, a cover, and can be converted to a WAV, an MP3 or a FLAC. the itunes track comes in 1 crappy lossy format. dumb move - really really stupid.
thanks to you too Marye....hey I just realised you got that lot for breakfast..sorry..it was lunchtime for me when I lost my cool! I'll get back in my box now!
we are passing this on. Thank you.
so there I was happily buying and downloading DPs and Download Series thru Dead.net when I had some spare cash.....then the whole lot stops.
Now all I can do is buy Downloads (and only some DPs) thru iTunes you folks in the US may not be aware that iTunes will only sell you items thru the site in the country where your credit card is registered..so I cannot buy from iTunes US. And guess what. iTunes France (where I live) does not sell DP or the Download Series. So I am shut out completely.
Folks in Europe only had sporadic chances to see the Dead and now we are not even allowed to hear them! Perhaps this is for the same reasons that French Fries became Freedom Fries!! Who's in charge here? They shut down SBDs on archive.org presumably to make some money, but don't seem to want my hard earned cash. Make your minds up please! Either give it away or let us buy it!!!
Look, I know you nice folks who moderate this wonderful site are not personally responsible for this mess, but the fact remains that all the music that was available as downloads thru the old site no longer is on the new one. Can you PLEASE use whatever contacts you have to express just how infuriating this is. Oh and please also say a big big thanks to David L for maintaining the lifeline that is 'Tapers' Section'...............at least someone is thinking of us!!
'Big Boss Man...can't you hear my call??????????
I checked out the Download Series on iTunes, and I gotta say, I'm pretty disapointed. They are now only available as 128k sound files in Apple's audio format, what a bummer. When these were for sale on dead.net they were available in multiple file formats, and with no DRM. I really appreciated having these shows available in FLAC format for the great sound quality. I always opted for the FLAC files. And it was nice to have the jewel case inserts to download also.
I'm sure the Dead organization have their reasons for doing what they do, but come on, these shows deserve much better treatment then being turned into another overpriced, crappy sounding iTunes product. I don't have the entire Download Series, and I would like to buy the ones that i don't have, but I refuse to buy them from iTunes.
These are great shows, please bring them back to dead.net where they belong!
And on a much happier note, I love the 3FTV release. Great sound quality, and a great show! My thanks to everyone involved for puting out that fine show. Keep 'em comin' Rhino!