I can't tell you how unhappy I am with the current customer service. I happily preordered and paid for expedited shipping so I could receive it on June 26 (guaranteed on the preorder page). Along comes the 26th, and I anxiously awaited to no avail. Calling customer service was a joke. The phone rang for two minutes and then went to a busy signal. No voicemail, no please wait and we'll be right with you, no nothing. I tried calling four times with the same miserable results. I e-mailed twice, but to this day still no reply. I finally got someone on the phone late the next day. Seems like there are only two people working there...literally. No apology no nothing. The girl I talked to was clueless. She had no idea why my order hadn't shipped yet even though my card was charged on the 14th of June! Four days later, and still no VFTV III here in SoCal yet. I expected a lot more. The thing that pisses me off the most is the lack of customer service. This is a huge company we're talking about here not some mom and pop operation. If you can't handle the job, give it back to Music Today.

Does this mean that the download series will become available again through Dead.net?

Is iTunes the only way to get the download series now? And are they still available in a lossless compressed format? I'd really like to get the rest of the series, but I'd rather get it from dead.net and not iTunes.

"See you next Wednesday."

Miami

with a monster Dark Star

Bob W

- - - - - - - - - - - - - -

Spanish Jam

OK thanks a lot