Grateful Dead

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Joined: Jan 11 2008
thanks to the tech-wiz

hi mary,im so happy.in fact my comp. got bugged and as a consequence iwas completly hooked off the net.strange bug,didnt touch anything,just blocks completly your internet access.but my son got together with a pal and after some hours work they fixed it.Gee i already thougt i never see you again......have a nice and pleasent day :-))

marye's picture
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Joined: May 26 2007
143

something you're doing is getting the spam filter very excited and sending all your responses into the spam queue. As many can attest, it does this from time to time. I've gone in and straightened things out, I think, but lemme know if something's not right.

143or245's picture
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Joined: Oct 18 2007
Cant post onto a vine

get no error, postions me back to the top of the vine yet, nothing gets posted after previewing.
running XP OS with all service packs on a high speed T1 line..hep meh....no hurry just hanging out...thanx

PS...if u dont get this because i cant post here either then dont worry about it...LOL

marye's picture
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Joined: May 26 2007
masonkids

I'm very sorry to hear this and will escalate.

Offline
Joined: Jun 15 2007
I'm still waiting

Still no response from Dead Net about my order. I hope whoever took my $71.86 enjoyed it. This is the first time I ever got ripped off by the Dead's merchadise organization. I will never order through them again. I guess it's time to get my new releases via bit torrent sites.

izzie's picture
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Joined: May 26 2007
I'll have a double please.

Bob, I don't get why that keeps happening to you.

Sunshine-daydream1951's picture
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Joined: Jun 5 2007
Just Testing

to see what time this comes up as

i am typing at 21 17 local time

My last few posts have been added half hour early

Bob

- - - - - - - - - - - - - -

Spanish Jam

Sunshine-daydream1951's picture
Offline
Joined: Jun 5 2007
Just Testing

to see what time this comes up as

i am typing at 21 17 local time

My last few posts have been added half hour early

Bob

- - - - - - - - - - - - - -

Spanish Jam

Offline
Joined: Jun 15 2007
I dont know where else to

I dont know where else to post this, but I have an issue that needs to be brought to someones attention.

On June 21st, I ordered 3 cds from the store. On June 23rd I got an email saying that the order went through and that the order was shipped and that my credit card was charged.

I waited until July 13th and sent an email saying that I still had not received my order. I did not get a response, so I sent another email on July 18th. On the 19th I got an email saying that they had a problem with my address and that I should call them to resolve it.

Well since I live in Singaopore, I didn't call them, but I emailed them back asking what the problem with the address was.

I did not hear anything back so I emailed them back on July 27th asking for some resolution.

The same day I got an email saying that
"We are unable to ship to AP address's, I apologize. Is there any where else
that you could possibly have this order shipped?
Thanks!"

I emailed them back and copied and pasted from thier webiste that says that they DO ship to APO/FPO addresses

"This is copied from your webpage...
http://www.dead.net/shopping-shipping

Shipping and Handling Information
Please allow up to 2-3 weeks for delivery, although orders will likely
arrive sooner. For orders outside of the USA, delivery time may vary
depending on your delivery area. Orders are processed in the order
received. If you are shipping to an Army Post Office (APO) and Fleet
Post Office (FPO) please select "Ground" and you will be charged the
standard fee for ground shipping, but will really receive your package
via USPS."

I emailed again on August 4th and again today and have not gotten any response back. Meanwhile I owe $71.86 on my credit card.

I have never had any problems before ordering from Dead.net. This really sucks.

Izzie or Marye please look into this if you can. I dont want to have to resort to asking my buddies to make copies of thier CD's for me.

izzie's picture
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Joined: May 26 2007
private messages

I just tried to send you a message, staggerleib, and that'd the damndest thing. I'll report that up to our admin folks. You don't seem to have that feature in your profiles. We'll get it fixed!

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