Grateful Dead

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Sunshine-daydream1951's picture
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Joined: Jun 4 2007
Just Testing

to see what time this comes up as

i am typing at 21 17 local time

My last few posts have been added half hour early

Bob

- - - - - - - - - - - - - -

Spanish Jam

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Joined: Jun 15 2007
I dont know where else to

I dont know where else to post this, but I have an issue that needs to be brought to someones attention.

On June 21st, I ordered 3 cds from the store. On June 23rd I got an email saying that the order went through and that the order was shipped and that my credit card was charged.

I waited until July 13th and sent an email saying that I still had not received my order. I did not get a response, so I sent another email on July 18th. On the 19th I got an email saying that they had a problem with my address and that I should call them to resolve it.

Well since I live in Singaopore, I didn't call them, but I emailed them back asking what the problem with the address was.

I did not hear anything back so I emailed them back on July 27th asking for some resolution.

The same day I got an email saying that
"We are unable to ship to AP address's, I apologize. Is there any where else
that you could possibly have this order shipped?
Thanks!"

I emailed them back and copied and pasted from thier webiste that says that they DO ship to APO/FPO addresses

"This is copied from your webpage...
http://www.dead.net/shopping-shipping

Shipping and Handling Information
Please allow up to 2-3 weeks for delivery, although orders will likely
arrive sooner. For orders outside of the USA, delivery time may vary
depending on your delivery area. Orders are processed in the order
received. If you are shipping to an Army Post Office (APO) and Fleet
Post Office (FPO) please select "Ground" and you will be charged the
standard fee for ground shipping, but will really receive your package
via USPS."

I emailed again on August 4th and again today and have not gotten any response back. Meanwhile I owe $71.86 on my credit card.

I have never had any problems before ordering from Dead.net. This really sucks.

Izzie or Marye please look into this if you can. I dont want to have to resort to asking my buddies to make copies of thier CD's for me.

izzie's picture
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Joined: May 26 2007
private messages

I just tried to send you a message, staggerleib, and that'd the damndest thing. I'll report that up to our admin folks. You don't seem to have that feature in your profiles. We'll get it fixed!

staggerleib's picture
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Joined: Jun 5 2007
Private Message

For some reason, I am unable to get to my private mailbox to see the "private message" awaiting me. Instructions can be sent to staggerleib@yahoo.com, but I would have thought that simply authenticating to my approved account would give me access to that area.

The site looks great, and I'm loving the taper section particularly.

All the best-
Buzz

marye's picture
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Joined: May 26 2007
VooDoo...

Could you be a bit more specific? I.e. what was the url of the Web page you were trying to access?

Thanks!

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Joined: Jul 8 2007
Access denied?

Tried accessing Greatful Dead (GDM) 1997 and was denied access. Is this normal or am I not following proper course of action. Was very interested in the Allman's concert recording. Thanks.

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Joined: Jun 24 2007
How do I delete a post?

I somehow accidentally posted the same post twice and I don't think it looks very nice.

Maybe someone can do it for me, if I am not permitted.

No editing, I found preview to help, except that is how I got in trouble and posted twice, 'cause I skipped the edit that time and thought I needed to hit another button...

Aahhh I tend to be so button happy (sorry.)

How do you post in links I can only get really simple html to work?

c_c
c_c's picture
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Joined: Jun 4 2007
OK

cool. edit schmedit.

(I just wanted to say edit schmedit) ( -;

izzie's picture
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Joined: May 26 2007
Edit...

has been turned off, yes. It's what's making your pages load faster and your posts post in order.

c_c
c_c's picture
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Joined: Jun 4 2007
EDIT!

see what I mean??

I misspelled edit in the frigging subject line...

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