Report Technical Problems Here

Posts: 4438
Joined: 05/26/07

Posted: May 29, 2007 - 8:53am

Something not working? Something behaving weirdly? Tell us about it here.


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broken plug-in for Tapers Section

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MzNSB - is it working now? I've checked all the MP3 links, and they all worked for me. You're using Quicktime, right? Do you have the latest installs for it? In my experience, Quicktime is really picky about having the latest and greatest installation, or it bails. Let us know if you need any escalation...

thanks
iz

Trying to post

I've been trying to put a post up on the "offline" books review forum but coming up empty. Is this accidentally locked down?

"if you get confused..."

duplicate posts

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I think that when the server is busy, it takes a little while for the system to accept a post with a lot of links or photos or other non-regular text input. I've just published two such posts, and deleted the several duplicates that were in the que to publish.

yeah...

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we're getting some really strange things thrown into the moderation queue by the system, not because there seems to be anything wrong with them but because, for whatever reason, there are anywhere from two to a dozen of the same thing. If the problem persists, please report back.

Closing an account?

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How do we close/delete our account?

closing an account

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Hmmm that's not in our manual. You could change your password to something gibberish with your eyes closed - I did that one to stop myself from accessing a site and it worked like a charm.

If you'd like, we'll look into it and if it takes a moderator's keystrokes, we'll let you know before we do the deed. If it's something you can do yourself, we'll send you Private Message.

Ordering

OK so perhaps I'm dense but I could not find a way to complete my order. At the end of the ordering page (after My Cart) the only button at the bottom was CANCEL which worked just as advertised. How do I complete an order?

Don

for problems with the store

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as above, email

customerservice@deadnetstore.com

and they should be able to straighten it out. Your humble forum mods have no such access.

posts are getting out

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posts are getting out of order...

I mean, ending up in the wrong chronological order.

peace.

...again

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Posts are getting in the wrong chronological order -- Again. The software crew is well aware of the problem,and it drives me and MaryE a little crazy too. Sorry about the trouble...

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