I'd say give it a few days as there's still a bit of transitional chaos happening.
i would like to know how i can pay for something using my debit card.i looked everywhere but i cant figure it out.
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Everyone I have dealt with at Rhino is very, very interested in getting this right, and they're really working hard at it. For various reasons, some of it takes time. But voila the downloads!:-)
That was fast! Thanks folks. Maybe my doubts about Rhino are unfounded (I hope.)
I was just getting started buying downloads. I wasn't sure about them at first, but after my first two, I'm hooked and I need more now, but they're not here. Thank you marye for being on the case.
One would think that someone with over 2000 hours of traded Grateful Dead would not need to buy any more, but they would be emphatically wrong. I am certain I am not the only one who feels this way. What having a large collection of good lossless recordings does though is this: we just can't listen to lossy recordings, and we sure aren't going to pay for them. People say you can't hear the difference, but I beg to differ.
We will, however, pay for reasonably priced lossless recordings until we have all of them. We most certainly will not trade official releases, and we will badger and bully those who attempt it.
Hey Rhino, you have a cash cow here, and every day missed you are pissing it away.
Friends and neighbors, while it would be premature to say that your prayers and entreaties have been answered, it's certainly safe to say that they've inspired urgent prioritization and help is on the way.
In response to this morning's batch of pleas, the word from our pals at the Store is, essentially, this:
1. The Download Series will return to the Store real soon now.
2. It was never the intention for it to go away; it just sort of slipped down the list due to the bazillion other issues involved in launching the new site.
3. Thanks to your many comments, there is now no doubt in anyone's mind that this is an urgently desired offering, and it's risen to the top of the priority sort.
We will have more definite news shortly, but we thought you'd like to know this now!
Izzie and I are forwarding this stuff to the Rhinos religiously, but it would do no harm if you would make the same points directly:
I for one will never buy a show that I can't download. It takes a lot less energy and fewer resources to download and store a show on a hard drive, then play it from there, than it does to manufacture, burn, package and transport (over thousands of miles with $3 a gallon gas) a CD. For an organization as allegedly intelligent and environmentally conscious as the Dead to be doing this dumbfounds me, and I will not reward this stupidity with my wallet. Other than the Winterland DVD, all the official releases I've bought have been downloads. I look forward to continuing to do so as soon as you restore the download option.
No lossless option for iTunes? Dumb. DRM? Can be defeated - again, dumb. And anyone can rip a CD and spread files that way, so there's no copyright protection there. Dumb. The environment loses, your base support loses, you lose. Really, really, really -- dumb. :-(