dammit! these posts are out of order.
Sorry izzie, It was a post from marye that I was thinking of.
My bad, Richard
this is pretty hard on me too, and if I seemed to snark off, I apologize.
Being upset because you didn't get a Feedback response with any details, discussion of the change or other personalization seems a little fetched to me. My hunch (and that's all it is you know) is that the folks who'd be reading those Feedbacks this week are kinda swamped right now.
I do think that using the Feedback button is the most direct way to get your point across. I will most likely continue to think that, and to encourage the use of the Feedback button.
and I will continue, as a user of this site too, to wait for some word about what's going on.
In the mean time, there is a bunch of new content that I'm trying to enjoy!
Actually, I was expecting what I received. A pat note thanking me for my interest and support. It would have been nice, however, to have gotten a short response detailing the reason for the change at the site. Just a couple of sentences. That's all. Not too much to ask.
izzie, I'm curious as to what you expected when you suggested we use the feedback button. Did you know then that there would be no response? Did you know then that there would be no perceptable effect at all? Did you believe then, and/or do you believe now, that our feedback will have any impact on decision making at Rhino? I know this may sound as if I'm being confrontational, but please believe that is not my intent. I'm just trying to understand. Perhaps I have unrealistic expectations. It wouldn't be the first time.
I'm curious as to what you were reasonably expecting to hear as a result of the Feedback button?
So I wrote to Rhino:
"To: Dr Rhino Subject: "new" grateful dead tapers section
Hey, how about trucking on over to the Rhino operated Grateful Dead site and checking out all of the comments about the new tapers section policy - streaming only, no downloading.
We fans are all pretty ticked off by what we see as a surprise (and senseless) move. Especially those of us who have paid wads of cash for all Grateful Dead product, even the pedestrian recent Vault 3 release.
CD sales have drastically declined in past years, and this has given many of us the incentive to stop buying any and all Rhino product. (And I was just about to buy the new Doors remasters and highly anticipated any upcoming Cure deluxe editions. Oh yeah, and that fantastic Rhino Handmade Little Richard set - care to buy it back from me?)
Call me a former Rhino fan,
And here's their reply:
Thanks for your recent input regarding dead.net. We truly appreciate your ongoing interest and support.
The Dead.net Team"
Not exactly the response I expected. I think a monkey might have typed it.
Please do upload your pix. A little light, and all that. Thanks.
Hi Sunshine, I for one am at present going to continue to come to this site because I get to hear from and talk to lots of other Deadheads. There is Rhino and there is us. They have provided a tool that we can use to communicate with and I know many of us have really enjoyed this and our renewed community here has been a source of inspiration and joy for me and others.
If it doesn't work out, we need to start our own website, for and by the Deadheads and get a Divorce from the corporate/business side of the Dead. Hal
Do I contradict myself? Very well then I contradict myself, (I am large, I contain multitudes.) Walt Whitman-Song of Myself
Complain to rhino: