Grateful Dead

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marye's picture
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Joined: May 26 2007
johnman

the darn thing is just really ornery. I have trouble with it myself.

It helps if the pic is in jpg format and not bigger than about 350 pixels wide at 72 dpi. But that's not foolproof either.

Perseverance eventually works in my experience, but this is definitely something I'd like to work better.

johnman's picture
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Joined: Dec 26 2007
i'm having trouble posting pictures

i'm pretty much new to this. i did get one in successfully, but following the same steps the others come up blank. all are from my phone, downloaded into my desktop. if someone could provide me detailed step by step instructions i would greatly appreciate it....if not too much trouble....thank you for your time

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Joined: Jun 9 2007
Set lists being listed

will somebody please put the set lists back up on the Dicks pics etc?
thanks!

And the road goes on forever....
BobbaLee

marye's picture
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Joined: May 26 2007
sharks

I will inquire.

marye's picture
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Joined: May 26 2007
I don't know

but I will remind TPTB that it is an issue. Thanks.

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Joined: Jun 11 2007
Past purchases

Marye,

Do you know what the status of restoring past purchases information from users? It's nice to be able to see what I've purchased in the past. Also, when I went to order the new Road Trips Vol. 3 #1, it seems that this time the system knew me but had lost my password. I was able to order with no problems this time. But having that past order info would sure be nice......

Thanks for all your help.

Rich
Portland OR

"All Who Wander Are Not Lost....."

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Joined: May 17 2009
The Dead On The Road lasercut poster

When I went to The Dead's show last May at the Shoreline, there was this Dead On The Road lasercut poster by Emek that was on display at the Merch booths. The poster has the same design as the On The Road Tee at the Store page.
I asked the people working the booths about it and they told me it wasn't for sale and directed me to Dead.net. I've been checking the Dead.net store for a while now and still haven't seen the poster listed for sale. I've also tried calling the Customer Service number once in a while to ask for it, but the operator really doesn't have any info on it. I was wondering if this poster will ever be put on sale or not?

Here is a photo of the poster that I snapped at the merch booth.

marye's picture
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Joined: May 26 2007
reality check/update

Okay, here's what SHOULD be happening. If it does not map to your experience speak up.

1. This site launched in May 2007. Accounts stored on previous versions of Dead.net were not copied over.

2. If you've set up an account in the Store and/or ordered from the site since then, that account info should have moved over to the new site this week.

3. If you haven't ordered and/or set up an account since May 2007, go ahead and set up a new account because we do not have that info.

Like I say, if your experience is different, speak up. Thank you.

marye's picture
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Joined: May 26 2007
thanks for the info

I am passing all this up the line and hoping for a speedy fix. Very sorry for the aggravation.

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Joined: Jun 11 2007
Store accounts

From talking to the people on the 800#, it seems that everyone's store accounts didn't get moved over. I also tried entering the information again and reordering (put in address, CC#, etc.) and clicked to place my order, and it came back that it could not complete my transaction. Needless to say I counted to 10.....many, many times. :-)

"All Who Wander Are Not Lost....."

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