Grateful Dead

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izzie's picture
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Joined: May 26 2007
fan photos

Sounds like the fan photo problem we were having for a while there is back. I suggest holding off for a couple days until the admin staff has a chance to check it out and get it running again. I'm pretty sure it's not you, paparooster.

paparooster's picture
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Joined: Jun 16 2007
HELP

Can someone help me? Why do i keep geting this message on the fan photo page: Access denied. You are not authorized to access this page. did i put to many pictures up? i sign in but it keeps saying: Access denied. You are not authorized to access this page.

izzie's picture
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Joined: May 26 2007
New Topics

Open it up to user-created topics? Nope. (We've had this conversation since day one, for those just joining us now.)

I know they do it on Rat Dog, and I know they don't do it at DNC. We're going with the current model, and it seems to be working pretty well. Drazzaz420, if there's a topic you'd like created, please feel free to let me or MaryE know! We'll be happy to try to accomodate your topic.

Drazzaz420's picture
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Joined: Jun 13 2007
Open it up !

I think the time has come to open up the new topics options...

nowiPanic's picture
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Joined: Jun 28 2007
First post

So far so good. Like the new site and the fact that there are a couple of moderators to keep things under control. I belong to several online forums and they can get nasty, keep up the good work girls. Did not see the Dead much, 10 shows, however very unforgettable. Thanks for all u dooo. Oh, BTW straydog, nice pic ( -:>

We......are the eyes of the world!!

straydog's picture
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Joined: Jun 26 2007
another summer drenching

its nice to on site and with friends although I miss the hairy bits a lot.Summers always wet we should grow more waterproofs

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Joined: Jun 24 2007
Nice Playground

What a beauty, nice to have this new place to romp and stomp kick up my heels and sound the peals.

Had no problem with getting my topics posted,
thanks to those powers- your help is grately appreciated!

Somewhere Robert Hunter said,
"I was never about grown, It's always about grow."

I dig this preview comment function.

BrewDudeBob's picture
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Joined: Jun 22 2007
My First post

Got my 7-7-07 tix yesterday. Didn't get table seats, but I got tix nonetheless...

Wondering if my .gif will work

marye's picture
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Joined: May 26 2007
uh...

what she said!

Jeremy, I think it's pretty safe to say that lots of folks share your concern and are working on it, and we're really sorry about all the misadventure.

We're working on setting up a process where we've got someone working directly with the Store folks to get this resolved. Meanwhile, if something's not going right for you on the Store side, you've emailed customerservice@deadnetstore.com to no avail, and you'd like to get this resolved, send the particulars to izzie or me; we'll pass it along and stay on the case.

Again, thanks for your patience.

izzie's picture
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Joined: May 26 2007
several things....

let's see if I can find a few answers here.

moxxie said: Questions for the design/dev team: will there be an opportunity for users to volunteer support for user experience/bug reporting/etc for future alpha/beta releases of new features?

You guys are doing that right now, right? You're voluntarily sharing your on-site experiences with us, reporting bugs and freakiness, and contributing ideas for future releases. Is that what you're asking, moxxie?

JeremyP said: As noted, I have no idea whether my order was accpeted or processed - that is a NONO for online purchases.

Yep. Customer Service at the Store level is flakey. MaryE and I are working closely with the admin staff, who share all of our frustations with the ramp-up for the Store. I have every confidence that it's going to get better in the very near future. Please, bear with those cats over there just a little bit longer - it seems they weren't quite ready for the huge response they received with the new release!

and to our European friends - technical staff is on board to help speed things for you folks. If you have specific instances of loading-freakiness, please let us know.

and finally. Jodestar said: I hope the mods are on the ball with that one. A lot of old school tourheads don't bother much with the internet and when they do they don't want to read a bunch of negative wannabes putting good folks down.

Pretty sure we've got quite a busload of old-school tourheads in these forums already. Equally sure that your two mods are quite on board with treating everyone fairly and respectfully, and doin' it in style. (We're Heads too, you know!) Feel free to call us on it if you find otherwise.

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