Grateful Dead

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marye's picture
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Oakland, CA
United States
Joined: May 26 2007
store issues

folks, izzie and I do not have access to the Store systems to address your concerns, but we're passing this along and sorry for the aggravation. Stay tuned. Thank you.

jpo
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8 rue de Caparits
Anglet 64600
France
Joined: Jun 5 2007
Shipping rate?

Please
When will shipping price be modified ?
Lot s of people wait for something decent and normal.....
From France

jpo
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Locations

8 rue de Caparits
Anglet 64600
France
Joined: Jun 5 2007
page load times

Always horribly slow down South of France to...

JeremyP's picture
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Leonards Barton United Kingdom
Frome, SOM BA11 2LS
United Kingdom
Joined: Jun 8 2007
Online order for Vaults #3

I received NO email acknowledgement.
Messages to customer services go unanswered.

What's going on. I place an order for lots of wonga, and it is as if it has disappeared into thin air.

Can anyone advise? Bad enough the new postal charges to the UK - they DOUBLED the cost of the 3 items I ordered, so I had the delivery changed to my brother in SF. Or did I? As no-one seems interested, and I have no evidence of the order even being placed, I am truth be known, fed up. I've spent hundreds of dollars on the dead's music over the years - looks like I'll be buying it elsewhere if this is what we have to wade thought for each new release. Can't even log into "my account", as my details seem to have disappeared.

Yours, deeply pissed off in Frome, Somerset, England

Jeremy Poynton

paisley's picture
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30 West Chicago Ave. #408
Chicago, Illinois 60654
United States
41° 53' 48.0444" N, 87° 37' 45.9336" W
Joined: Jun 9 2007
New Topics

This discussion reminds me of what it was like to get Deadheads to agree on very much else except the fact that they loved the Dead! Give these folks a chance! As for the mods,remember that if you're like the band, YOU'LL ALWAYS BE IN BETA....

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Joined: Jun 7 2007
I'm diggin' it

Thanks for the revamp!! I like it! Seems a bit more friendly and 'head-like! Don't let the less civilized folks take the wind out of your sails. You're doin' it right this time. The tapers' section, the interviews, set lists.....all cool. I just hope that the downloads are available again form this site soon. I-Tunes doesn't offer the artwork. But can ya try to make the process Mac-friendly?

Thanx and Cheers!

baz

marye's picture
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Oakland, CA
United States
Joined: May 26 2007
yes, the slow system performance

is being discussed.

It's slow in Oakland!

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5 rue de Bourgogne
Cernay, xx 68700
France
Joined: Jun 4 2007
page load times

It's not the UK...it's very slow to load in France, too.
Hope it's only temporary overload;takes a few seconds to get one page back (3 to 6)
that's really to much

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United States
Joined: Jun 5 2007
page load times

It's not the UK...it's very slow to load in New Jersey, too.

izzie's picture
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Forest Lakes
Bayfield, CO 81122
United States
Joined: May 26 2007
store log in

...is separate for everyone so far. That's in the works to be fixed, so make sure you use the same email address for both sign-ins. I wonder why the load from UK is so slow?

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