Grateful Dead

RFK Stadium 1989 Box


Digital Download


LESS THAN 5000 LEFT

The Grateful Dead battled the elements in July 1989, enduring drenching rains and stifling humidity during back-to-back shows at Robert F. Kennedy Stadium in the nation’s capital. In spite of the bleak weather, the band thrilled the massive crowds both nights with triumphant performances that rank among the very best of a busy year that included 74 shows and the release of the group’s final studio album, BUILT TO LAST.

ROBERT F. KENNEDY STADIUM, WASHINGTON, D.C., JULY 12 & 13, 1989 includes two previously unreleased concerts taken from the band’s master 24-track analog recordings, which have been mixed by Jeffrey Norman at TRI Studios and mastered in HDCD by David Glasser. The collection’s colorful slip case features original artwork by Justin Helton and a perfect-bound book with in-depth liner notes written by Dean Budnick, editor-in-chief of Relix magazine. The set will also be available as a digital download in Apple Lossless and FLAC 192/24.

When Jerry Garcia, Mickey Hart, Bill Kreutzmann, Phil Lesh, Brent Mydland, and Bob Weir rolled into D.C. in July 1989 for the Dead’s two-night stand at RFK, the band hit the stage running with a stellar rendition of “Touch Of Grey,” the group’s biggest hit from its only Top 10 album In The Dark, which was released in 1987. The following night, the band returned to its double-platinum commercial breakthrough when it opened the show with a fiery version of “Hell In A Bucket.”

“RFK Stadium '89 fell right in the middle of one of the best tours of the last 15 years of Grateful Dead performances, with these shows being the sixth and seventh of an 11-show tour. This tour is widely considered the start of a nine month period of sustained excellence, which ran from Summer '89 through Spring '90. The RFK shows are as good as any of the more famous shows from this period, including July 4 in Buffalo, July 7 in Philadelphia, and the Alpine run,” says David Lemieux, Grateful Dead archivist and the set’s producer. “When Bob Weir has asked me to provide copies of Grateful Dead songs to give to his bandmates to learn and rehearse, he almost always requests Summer '89, and I've often drawn upon the RFK shows for this purpose. It's really that good!”

Both shows feature standout moments, but the July 12 show is notable for a few reasons. Perhaps the biggest is that the first set featured at least one song sung by each of the band’s four lead singers – Garcia, Weir, Lesh and Mydland – something that rarely happened. Another surprise came when the band opened the second set with “Sugaree,” a song that almost always appeared during the first set.

Pianist Bruce Hornsby — who briefly joined the band between 1990 and 1992 — is featured on both shows. He played accordion during “Sugaree” and “Man Smart (Woman Smarter),” with a touch of keyboard-tinkling, on July 12, and then played more accordion the following night for “Tennessee Jed” and “Stuck Inside Of Mobile With The Memphis Blues Again.”

For fans of Mydland’s tenure with the Dead – which began in 1979 and ended in 1990 with the keyboardist’s tragic death – these stellar shows capture that incarnation in peak form. Among the long list of highlights are performances of live staples such as “Eyes Of The World,” “Wharf Rat” and “I Need A Miracle,” along with rarities like “To Lay Me Down,” which was played only a few times in 1989. The July 13 show also features the band road-testing “I Will Take You Home,” a track Mydland wrote with Dead lyricist John Perry Barlow that would appear later that fall on Built To Last.

Product Details

6-CD
Release Date: 11/10/17
Limited Edition of 15,000
Individually Numbered
A Dead.net Exclusive

Listening Party: THE BIG ONE


7/12
Far From Me
Black Peter
7/13
To Lay Me Down
Looks Like Rain
Wharf Rat

Listening Party #1


"Wharf Rat"
"Cassidy"

Listening Party #2


"Sugaree"
"Let It Grow"

Seaside Chat: RFK Stadium

Product Details

R.F.K. Stadium, Washington, D.C. (7/12/89)

1. Touch Of Grey
2. New Minglewood Blues
3. Mississippi Half-Step Uptown Toodeloo
4. Just Like Tom Thumb's Blues
5. Far From Me
6. Cassidy
7. Friend Of The Devil
8. Promised Land
9. Sugaree>
10. Man Smart, Woman Smarter
11. Ship Of Fools>
12. Estimated Prophet>
13. Eyes Of The World>
14. Drums>
15. Space>
16. I Need A Miracle>
17. Dear Mr. Fantasy>
18. Black Peter>
19. Turn On Your Lovelight>
20. Black Muddy River

R.F.K. Stadium, Washington, D.C. (7/13/89)

1. Hell In A Bucket
2. Cold Rain And Snow
3. Little Red Rooster
4. Tennessee Jed
5. Stuck Inside Of Mobile With The Memphis Blues Again
6. To Lay Me Down
7. Let It Grow
8. He's Gone
9. Looks Like Rain
10. Terrapin Station
11. Drums
12. Space
13. I Will Take You Home
14. The Other One
15. Wharf Rat
16. Throwing Stones
17. Good Lovin'
18. U.S. Blues

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KeithFan2112's picture
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@Mind Left Body

The funny thing is that I lifted the joke.

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Beatles Plagiarism

Come Together/You Can't Catch Me

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Joined: Sep 10 2009
More plagiarism fun

This is a great bass lick from James Kirkland in 1960(check out the great James Burton solo while you're there...):

https://www.youtube.com/watch?v=DtsMj0JD8N8

Same lick recycled by the Blues Magoos, 6 years later:

https://www.youtube.com/watch?v=6jNXRr2aINw

..and finally Deep Purple in 1970, with a little twist added:

https://www.youtube.com/watch?v=Et3AJIry4iI

Thin's picture
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Joined: Jun 21 2013
re: Beatles plagiarism?? Yeahhh... No.

Hey "possibly" - I read your comment and had no idea what you were talking about. So I found and listened to a podcast called "Deconstructing Rubber Soul", and I STILL dont know what your talking about. The podcast was disappointing. I was expecting an intelligent deconstruction of the songwriting and influences - instead we got two stoners singing (badly) half of every song on Rubber Soul, then giggling and citing a bunch of mostly common knowledge stuff with no real focus. "Deconstruction"? Reminded of Chris Farley interviewing Paul McCartney on SNL.

EDIT: OK, my bad - I now see there's a separate MOVIE, not podcast, and the trailer looks MUCH more intelligent than the podcast I heard. But I still completely reject the idea that they "plagiarized". Were they influenced/inspired by Carl Perkins, Chuck Berry, Byrds, Dylan, Roy Orbison, Little Richard, Beach Boys and many others with deliberate nods to them here or there? Absolutely - vocal techniques, complex harmonies, guitar tones and riffs, song structure/modal changes, the little Richard "Wooo!!!".... But that's not "plagiarism".

SO let me suggest you name the Beatles song that you'd call the MOST glaring example of "plagiarism" (and the song they copied) so we can know where you're coming from.

Don't mess with the Beatles....

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Rubber Soul

That's a surprise about The Beatles being called plagiarists. I had always considered them to be original-or at least more original than most groups from their era. It seems I have thought this as I am not as familiar with soul music as I am with blues.

"Rubber Soul" is one of my favourite Beatles albums, too. Maybe the hint as to its sources is in the title. Perhaps a more appropriate title would have been "Plastic Soul".

Mind-Left-Body's picture
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So

There wasn't really any history of Zeppelin playing a couple of songs and leaving stage, it was more like a couple of anomalies, which I'm sure most experienced. I thought so when i read uncle sam's complaint. Thanks for the feedback.

The blues copywrite thing is a different story, lol I must say. Rolling Stone had an article with 10 or 12 songs they lifted. Funny thing is that Page blamed Plant for it, but it's obvious a lot of music was lifted, and not just Plant's lyrics. See what you started Keithfan, With your joke about who was on the telephone in The Ocean??

possiblyMaybeAnother's picture
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Plagiarism and The Beatles

While we're on the subject of plagiarism, The Beatles were well adept at that art. If you have a chance to catch the movie "Deconstructing Rubber Soul," it's absolutely fascinating how Lennon and McCartney steal Motown hits without even changing the key or tempo and turning them into something new. While there can be ugly moral undertones of cultural appropriation involved in the process, music is an art of plagiarism. We stand on the shoulders on giants.

Here's a link to the trailer for Deconstructing Rubber Soul. I'm too lazy to see if the whole movie is out there somewhere.

https://vimeo.com/211550231

Also, Led Zeppelin was awesome.

JimInMD's picture
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Re: Wabash Cannonball

Thanks Cousins.. I did not know that piece of hand-me-down history.

Fascinating.. it's hard to listen to either of these versions and not think ...Left my home in Norfolk Virginia California on my Mind...

snafu, you're right about Bonnie Dobson's opinion of Tim Rose.

icecrmcnkd's picture
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Variations

Wave That Flag.......U. S. Blues

New Minglewood Blues......New, New Minglewood Blues

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variation on a theme

Take Promised Land: Chuck Berry took credit for the melody, yet it's basically a rewrite of the Carter Family's Wabash Cannonball; AP Carter took credit for it, though it was written by J. A. Roff in the late 1890's.
There's a lot of similar examples within the Blues genre as well; Carl Perkins took credit for his Sun recording of Matchbox, which started as Matchbox Blues by Blind Lemon Jefferson.

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A variation on a theme

Ask Bonnie Dobson how she feels about allowing Tim Rose to add some lyrics to Morning Dew. Hint not to happy it will forever read Dobson-Rose and he/his estate gets 25 %. As for the blues ripoffs there is one point not mentioned so far. As much as Zep The Stoned etc did rip off many bluesmen some of them recognized that they also brought attention, record sales and concert sales to those old artists. Not trying to justify what was done but as in so many things things are more complicated than at 1st blush

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Blues plagiarists and Dylan-Thin

Yes, I agree, that sounds totally different how Bonnie Rait respected her blues sources compared to the way Led Zep simply plundered them.

I also like Bob Dylan, and I am also amazed at how he has used other peoples songs, changed the lyrics and claimed them as his own. He does this right up to his last few supposedly self penned albums. On "Modern Times" for example, he takes credit for having written "Rollin' and Tumblin'-he doesn't even change the title. Its an exact replica of the old blues song-with new lyrics. There are plenty more like this-especially on this album.

There was an interesting book on Dylan that came out last year, called "Why Dylan Matters" written by Richard Thomas. Its a bit pretentious, arguing that Dylan only matters because he was influenced by Ancient Greek and Roman poets. To me, whether he was or wasn't is entirely beside the point. But Thomas also tackles the topic of plagiarism, and uses the phrase "intertextuality" to describe a process whereby one artist incorporates the work of a previous artist, embellishes it and develops it and so can then legitimately lay claim to authorship. He reckons this is what Dylan did. I don't buy this for a minute. To me, it can only be true-and then debatably so-if the later artist lives within the culture of the art which he is appropriating. Bob Dylan was not a bluesman. When he uses the riffs of bluesmen he is playing music from a culture which he does not belong to-as opposed to someone like, say, Howlin' Wolf, who lived within the blues world and could lay claim to ownership as a consequence.

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plagiarism plagiarism, DaP Boulder 1981

daverock - Agreed that there's nothing wrong with honoring the past by covering something to "make it your own". But LedZep didn't honor the music and the songwriters when they did covers - they (likely the manager) simply claimed LedZep wrote it - stole the credit and royalties as if the original author never existed. That's the most disrespectful thing you can do... Bonnie Raitt, contrast, took every opportunity to shine a light on her musical heroes like Sippy Wallace (sp?) and others, even pulling them up on stage with her during TV performances despite producers' protests.... LedZep PRAYED no one would remember the artists whose music they covered. Nobody's perfect, but this little maneuver was shameful.

Even worse is Bob Dylan who covers songs people KNOW aren't his, and still brazenly puts himself down as the author! I'm amazed he hasn't had legal issues over this - actually he probably has. I love his music, but he's a really odd dude.

Listened to the DaP from Boulder 1981 on a long drive today. Love the occasional 80's show, and this is a goodie. Far from perfect - 80's Dead creaks and wheezes a little, but this one rings the bell - a great listen.

JimInMD's picture
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Sit In Drummers

To the Who's credit.. the Pete selected an excellent drummer from the audience to sit in and thus launched another long career.

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Blues plagiarists

Within the blues culture there is an established pattern of development of songs. Lyrics, riffs, melodies and rhythms are adapted and reused in different contexts within this culture to great effect. Robert Johnson, for example, used earlier songs as the basis for his amazing recordings in the late 1930s.

This doesn't mean, however that musicians outside this culture can legitimately take earlier ideas from within it for development/exploitation. Led Zeppelin had no connection with the world of the Delta blues outside their L.P. collection. I can remember a great review of a blues festival from around 1969 in Rolling Stone, by Stanley Booth. After hearing Furry Lewis, he marvelled at what an amazing life he must have led. After hearing Johnny Winter he marvelled at what an amazing record collection he must have had. Bands like Led Zep are okay until you have heard the real thing-after that they seem a bit...

icecrmcnkd's picture
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Intoxicated Bohnam

Rather than end the show they should have done what The Who did and get a drummer out of the audience.

I made it to the 10-15-95 Page and Plant show at The Palace. As close as I got to Led Zep. Thought it was great although I was a bit disappointed that they had reworked No Quarter and I didn’t think that it was nearly as good as the version on Song Remains The Same.

SPACEBROTHER's picture
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Zeppelin

I can still remember my early exposure to Led Zeppelin II as a teenager growing up in the early '80's and how gloriuous it was to hear in front of a stereo between the speakers and with the old Walkman with headphones. Just a brilliant album and stereo experimentations from the mixing standpoint. Sure, much of the music from this album was plagierized from blues artists, but the twist they put on it was pretty cool.

My personal favorite Zeppelin album would have to be Presence. I believe it to be their performance, creative and songwriting peak. Achille's last Stand is epic. Interesting how it wasn't as well recieved in rock critic circles as their earlier albums.

Never got to see Zeppelin live, but did see two Page and Plant shows on their first outing with a symphony orchestra and a group called The Egytian Pharoes. I believe '94 or '95. It was a two show run at The Palace of Auburn Hills. Even scored taper tickets for the second show, which was a surprise that they even offered them. The first of the two nights had an incident where some guy with a knife somehow got onto the stage and charged Jimmy Page. He was tackled before he got past the drum riser. It even made national news. I remember the first night being the better of the two, but did tape the second show, which was also good.

LedDed's picture
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Ded Zeppelin

As huge a music fan as can be, I love scores of bands from the Beatles on... somehow, RollingDed or GratefulHalen just doesn't have the ring to it...

Certainly, Led Zeppelin were not the brightest of shining stars in the ethics department. From hotel vandalism, extreme drug ingestion, physical violence, consorting with underage groupies, etc., this was a band of savages on the road in the 1970s.

Their manager, ex-pro wrestler Peter Grant, was a bear of a man with a horrible temper and fierce intimidation tactics. People cowered before him, road manager Richard Cole as well as others in the entourage. Led Zeppelin were shrewdly and brutally managed into one of the most lucrative and artistically successful entertainment acts of their era.

Robert Plant did shamelessly nick wordly passages from old blues records - primarily in the early days before he found his muse as a lyricist. Jimmy Page, no doubt, put a heavy spin on several established blues riffs that went uncredited.

The blues, however, as any student of the genre knows contains many traditional songs and forms that have been handed down, modified and outright plagiarized for decades. It is part of the history of the style and Led Zeppelin were hardly the only ones to get over.

How Zeppelin rolled in their heyday was not tremendously different nor more excessive than several rock and roll bands of that age (The Who, Rolling Stones, etc.)

What really matters and stands the test of time to me is the fine body of work they left behind. Led Zeppelin III, IV, and Physical Graffiti are just monster albums and Houses of the Holy is no slouch either.

Some think only of the heavy bombast and banshee-like wailing of Led Zep, but anyone who's gone deep into their catalogue is well aware of the wide range of styles of which they were masters.

I feel their 2007 tribute to Ahmet Ertegun concert is a gem that shows them still able to reach the height of their glory all those years later. What a way to go out, indeed, a Celebration Day.

Drummer John Bonham, owing to immense intoxication, forced the end of a single concert after only three songs in Nuremberg, Germany in June 1980, three months prior to his death. Generally, they were known for playing marathon shows including many over four hours that included both acoustic and electric sets.

simonrob's picture
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Shorts

I once saw a Kinks show that lasted for less than 2 songs. During the second song Ray Davies smacked himself in the mouth with the microphone and broke a tooth. End of show. He was probably drunk - which brings us to Bickershaw (think Europe '72) which was the other time I saw the Kinks and they were horribly drunk and it was a sloppy performance which is probably being too kind to them. Banana Boat Song ? Do me a favour!

As for Peter Grant, a musician friend of mine met him and didn't have a good word to say about him.

JimInMD's picture
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short zep shows

I think this was an aberration.

Its not my area of expertise, but I don't think they varied the setlists much, if at all, from show to show within a tour.

They did do a really short show in Tampa that was called due to weather.

forums.stevehoffman.tv/threads/led-zeppelin-tampa-1977-shortest-ever-concert-by-them.370482/

I'm sure someone out there has better detail, but I do not think this was the norm. Peter Grant, on the other hand.. would probably liked to have pulled the plug in a couple songs if someone was stiffing them on t-shirt or beer revenue. The man was a ruthless manager/promoter.

Mind-Left-Body's picture
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Zeppelin playing a song or two and leaving stage?

I never heard of Zeppelin doing this. Was it a regularity or one time special circumstance?

unkle sam's picture
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Randy California

died in 1995, he did not think that led zepplin ripped off his song, he had no problem with the fact that that intro was a bit familiar. I think it is a bit coincidental that led zepplin opened for Spirit back in 1970 when Spirit was a hot band, but yet, they don't remember hearing any of Randy's songs. It's the lawyers who pushed that lawsuit and Mark Andes on behalf of Randy's family, who had gotten into a bit of a financial jam and were looking for a way to keep their heads above water. Really? lets blame the dead guy? As we all know, Jimmy Page has used others songs and licks and called them his own before. I met Randy several times in the 80's and the early 90's and he was a great guy, who didn't have much and never embraced the rock star life like so many others from his time, he never had a castle or a Roles Royce or millions of dollars. Him and his band once played at a bar for their evening meal, and a few bucks for gas. He never started a show, played a song or two, then left the stage and robbed everyone of their ticket admissions prices like zepplin did.

Erikandjenn's picture
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Ha!

Another good one!

simonrob's picture
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Re: The Ocean

I would imagine that Randy California would be high up on any list of potential callers.

MinasMorgul's picture
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HA!

good one Keithfan

KeithFan2112's picture
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Re: The Ocean

I always assumed it was one of a dozen or so Blues legends, looking for their royalties ;-)

LedDed's picture
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Jer,

I haven't glued my ear to that re-issue to know, but I have it on good authority that the chap ringing was Sir Elton John. Hope that helps.

LoveJerry's picture
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@LedDed

Do you know if they removed the telephone ringing from The Ocean on the Houses of the Holy re-issue? Man that is annoying! Who could be calling anyway???

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DiMeola

Huge fan here. Love the "Tour De Force" live album. When I bought my first CD player in the 80's, "Elegant Gypsy" was the very first CD I purchased.

On a somewhat related note, I had the honor and priveledge to attend one of the "Meeting of the Spirits" shows with Jimmy Herring and John McLaughlin, on his farewell tour. McLaughlin is retiring at the top of his game. I've literally seen thousands upon thousands of concerts over the last 40 some-odd years, and their performance in Ann Arbor recently ranks up there with probably one of the best concerts I've ever seen of any band/performer. I've seen some real doozies.

In case you couldn't make it to any of their shows, this is what you missed out on.....warning....you might want to start kicking yourself now before watching this...

https://www.youtube.com/watch?v=ZPWa9F4UBQQ&feature=youtu.be

....I heard the Chicago shows were even better than this one and Ann Arbor....if that was even possible.

boblopes's picture
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Al DiMeola rant

or should I say "CBS records you suck" rant...

Love Al's Tour De Force live album, but you can hear the album fade as the band continues to rip. The shows this live album should be released with the full norman treatment with the entire show.

Butch's picture
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I thought both were funny

Maybe I'm off on this Dennis, but I read into that exchange between LedDead and Dark Star as tongue in cheek snark, aimed at making us laugh. LedDead seemed to be exaggerating for comic effect the people here (most of us lol?) who return items that are not in 100% new condition (he said 900% or something crazy like that, and went on to say the book was going to be damaged no matter what, so why waste the time returning it when he could be reading it. And Dark Star exaggerated this slovenly character reminiscent of Bluto or Peter Griffin, who has experienced a lifetime of accidentally breaking things and either tip-toeing away or having Corporate A pay the price tag on.

Only one real way to know!

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Dark-Star & Ledded

Let's not start the year off this way (sorry already did).

Please don't take this personal, but Dark-Star, there was NO REASON to post such comments. They added nothing to the forum. Led Ded made some comments you didn't like, ok, but there was no need to respond in that way.

Mom always said, "if you can't say anything nice, don't say anything at all".

Let us all try not to reply in this manner.

(But just for argument sake, there is no such thing as an irreplaceable knick-knack, just one that needs dusting :-) )

What I really need to know is where is my digital download of the last 45???

Happy New Years everyone, I was glad to see I have all the aforementioned "bonus" disc,,,,smile, smile, smile.

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LedDed

All I really got out of your post is that you're a slob who doesn't take care of his stuff, and that you contribute to inflated consumer costs by returning merchandise you've broken. You're without a doubt the guy who damaged the irreplaceable knick-knack at the party without telling the host, as well as the kid who broke his friends' toys without owning up to it. And I'm sure if the cost of the Jimmy Page book exceeded x number of dollars, you would have sent it back for one without a dent (assuming of course, the dent resulted from something you did).

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Nice Box

This weekend has been my third listening to this box. I gotta say, I'm glad it was released and look forward to other 24 track recordings. This box sounds great. Very up on-it performances. If these were the weak shows, I can't wait to hear the better ones on this tour get the full Norman.

Thanks to all who make this discussion always so interesting and informative. I wish everyone a fine, fine new year with many new GD releases. Scott

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TLEO
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No problema, Al Di Meola

I've owned many thousands of compact discs since they came out in the 1980s. Still buy them and they are the primary medium for music. I like a little artwork, but can't have 10,000 record albums in my home though it would be cool.

They sound fine to my ears. After I burn them into iTunes they go into the vault and stay clean. If any is needed for the car, burn a copy. And, a natural backup in case all the electronic shit crashes. Computers, I can't count on 'em. A computer can't bet on sports and won't touch a drink, and you can't trust a man who refuses to do either.

In all this time, maybe twice - and maybe, exactly only once, I can't clearly remember - has a factory-made disc not played, had a skip or electronic noise on it or whatever. I have ham-handedly cracked a couple trying to get them out of their holders, but this is remedied by returning to seller and falsely claiming it arrived like that.

It almost seems like the Rhino Dead releases are plagued, judging by the number of issues evermore posted around here. But of course these people, you, Dead freaks, obsess over every aspect of this band so nearly all incidences are reported, about 900% higher than the general population.

I understand music not playing, but to think cracked case or torn sleeve or something is like a life-impacting issue seems ridiculous.

I leave my guitars out and sometimes kids put greasy hands on them or one falls off couch. The cars are a few years old, and I wash and interior clean them intermittently, but clearly they show signs of wear.

Bought that $100 Jimmy Page coffee table book a couple years ago. It arrived damaged from UPS or whatever, in that the box was gnashed and front cover has a pronounced 1" divot in it.

So what? I kept it. Why produce the waste of sending back to get a perfect one, only to freak out then when someone smears page or drink spills on it.

Favourite shoes are 20, 25 year-old pair Doc Marten boots. Don't care no one wears them anymore, they show the character a human face does, decades of experiences written across them. Though scuffed, they display gravitas that can only be earned. When I see store-bought "distressed" jeans and such, I recoil in horror. Like with a person, one can spot a "fake" pair of jeans or baseball cap a mile away.

I know people who own guitars that will hardly let you lay eyes or breathe on them and gasp when they're handled. It reminds me of folks who used to (do they still?) put clear plastic slipcovers on their sofa cushions! This kind of struggle to maintain a level of perfect newness with material items has to be a clear tell of insanity and impending dementia.

Been listening to a lot of great Al Di Meola guitar today, on shuffle. From acoustic gypsy music to jazz-fusion wailing, an amazingly coherent tasteful body of work. Check out Al, your local public library should have a few cd's you can rent for free.

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Customer Service

I have had a few issues with music showing up late in the past. Once I was contacted by Mac, however, the issues were resolved. The regular customer service people who answer the phone don't always have up-to-date info or can't help much with some issues but Mac is a stand up guy and has always came through for me. Thanks again Mac for all your help, it is much appreciated.

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Escalate

The hired foreign CS phone bank for mundane issues never does a good job fixing actual problems, as they are essentially bound to a script.

The dear readers here know how, and should, immediately escalate any problems to Mary and/or Dr. Rhino. They know how to get sh*t done!

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Defects

Actually quite the opposite is most likely the case. The worst release recently was GSTL and that was a couple of dozen issues. Which translates into less than 1%. Compare that to software with constant bugs, cars that need recalls numbering in the hundreds of thousands etc.etc. and Rhino does a damn good job. I can't speak to their customer service since in all my purchases which is everything I've never had a problem which again anecdotally goes to the quality of the product. If their customer service is as bad as the few who have had problems then they need to fix it. In this area there may be some validity to the complaints if you look at the problems they have with their website when there's a new release. Then there's the complaints about not getting a show on the release date. It's the release date not the date you get it in your hands. Bottom line and this has been said numerous times they do a very good job with their picks and the quality of the release but possibly could step it up a bit when there is a problem. And the consumers could exercise a little patience as to when it gets to them. Thur instead of Tuesday come on if that's the worst life dishes out to you you're doing great

JimInMD's picture
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Not a Beast

...sometimes the bear gets you. So true.

Erikandjenn's picture
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Not a boast

I have purchased every DP, every RT, every DaP. & every CD box set minus Filmore '69. I have never had a defective product.

I have had some incredibly poor customer service on more than 1 occasion.

On the other hand, the one time I called to complain that I didn't get my DaP bonus disk I got my replacement immediately. (I was mistaken on that occasion & I DID indeed get that bonus disk originally [I'm just a dummy]).

Sometimes you get Bear and sometimes Bear gets you ♡

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Joined: Jun 4 2007
defect rate

Anecdotally it does seem rather high. While rearranging my collection shelf today, I just noticed a rip in the paper covering of the outer box portion of my RFK box. It's doubtful I will press the issue this time, although I'm tempted. It may well have been damaged in transit. These came in an padded envelope this time, right? In hindsight, maybe not the best idea for them to leave them in there to flop about and prone to smushing.

JimInMD's picture
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Joined: Jun 27 2011
Replacement Discs, etc.

This issue seems to dog many here. Not sure why its so difficult and why the defect rate is so high..

Like Minus said, get a hold of the good doctor (Dr.Rhino@Rhino.com) or PM MaryE here. That usually works.

Happy holidays all, we are on the downward slide to the New Year.

MinasMorgul's picture
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Joined: Feb 4 2015
Re:Jason Wilder

I've also had some defective CDs but never had a problem getting a replacement. I'm guessing you never were put in touch with Dr Rhino? I've never known him to not come through.

I'm not sure how boycotting the site would work. you will spend a lot more than 10 bucks on ebay getting Dave's Picks and box sets. Plus there's there general philosophy that funding the machine keeps the new releases coming indefinitely. I buy all of the releases, whether I want them or not just to support the machine. Now granted I WANT most of the releases anyway but for example I bought this RFK set just to play my part in keeping the machine Truckin'. Cuz it's still worth the headache of the occasional defect or customer service issue.

kyleharmon's picture
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Joined: Jun 5 2007
3 Newcastle beers left from

3 Newcastle beers left from Christmas. going to finish up 11/10/85 had to quit in the middle of it due to Christmas festivities. and possibly 5/10/72 for the first time it has to be good right? 4/11/72 New Castle, ENG was pretty good last nite.

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Joined: Sep 21 2011
Mac the Knife

Well, after waiting for 6 weeks to get a replacement disc, and being told by some guy named Mac at customer service that a replacement was 1 week away, I finally got thru to someone who authorized a refund for me on this set.

Horrible customer service now. Sad. Lady today was nice. I am officially buying all my Grateful Dead music elsewhere unless it is specific only to Dead.net. I am willing to pay $5-$10 extra to not have to deal with the frequently defective products and awful customer service that results. I'd encourage others to follow suit when you can. The hassle here is no longer worth it to me.

mbarilla's picture
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Joined: Aug 8 2013
"Row Jimmy" ~ 7.8.90 ~ Three Rivers Stadium

View from the Vault 1

11.25.73 ~ "Row Jimmy" ~ Feyline Field

Both are magical

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Joined: Sep 15 2009
To All

A Merry Christmas

Dennis Wilmot's picture
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Joined: Nov 1 2012
Leon Redbone Suggestions

Name em.

possiblyMaybeAnother's picture
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Joined: Oct 24 2017
@Charlie3 thanks

I feel like the animosity toward this release is about late Dead vs. early Dead. I'm not going to evangilize late Dead, but I will evangilize both the musicianship and the production of this release. This box set sounds absolutely amazing. I got on the bus pretty late; Without a Net was my introduction. So call me a post-touch-head. It blows me away that these 24 track recordings exist and that we're fortunate enough to hear them mixed and mastered. Keep them coming; I will buy each and every one.

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