Grateful Dead

Spring 1990, Volume One Box - SOLD OUT

sku: 375490


Digital Download


What's Inside:
60 page hardcover Smyth-Sewn book featuring essays by Dennis McNally, David Lemieux, and Blair Jackson and photos by Jim Anderson & Mike Laurentis
25th Anniversary Tour Program
Official Band Letters
6 Ticket Stubs
6 Cloth Sticker Backstage Passes
1 Tour Laminate
Official 1990 Band publicity shot
6 complete shows on 18 discs
       3/16/90 Capital Center, Landover, MD
       3/19/90 Civic Center, Hartford, CT
       3/22/90 Copps Coliseum, Hamilton, ON, Canada
       3/26/90 Knickerbocker Arena, Albany, NY
       3/30/90 Nassau Coliseum, Uniondale, NY
       4/2/90 The Omni, Atlanta, GA

Box Dimensions: 12-1/8" x 3-1/8" x 12-1/8"
Recorded and Mixed Live by John Cutler
Mastered by Jeffrey Norman in HDCD
Original art by Wes Lang
Individually Numbered, Limited Edition of 9,000

Introducing The Next Box: Spring 1990!

And now for something a little different. This year's box set - Grateful Dead: Spring 1990 - offers six complete shows from the epic spring '90 tour, one concert from each city the band played, personally selected by Dead vaultmeister and archival release producer David Lemieux. The sizzling six are: 3/16/90 Capital Centre (Landover , MD), 3/19/90 Hartford Civic Center, 3/22/90 Copps Coliseum (Hamilton, Ontario), 3/26/90 Knickerbocker Arena (Albany, NY), 3/30/90 Nassau Coliseum (Uniondale, NY) and 4/2/90 The Omni (Atlanta, GA).

In his "Producer's Note" in the beautiful book that is part of the box, Lemieux, who attended the first 10 shows on the tour, states, "To my ears this was the last tour that was consistently great, where every show is excellent, not a dud in the bunch." And Grateful Dead historian Dennis McNally's comprehensive and informative insider's essay in the box is titled "The Last Great Dead Tour." These guys know what they're talking about.

Basically, the band had been on an upward trajectory since Garcia's return to the road in the spring of '87, following his near-death the previous summer. Of course, 1987 was a trip in itself, what with the unexpected mega-success of In the Dark and their first hit single, "Touch of Grey." But the momentum just kept building with each subsequent tour, as Garcia got back up to full speed (and then some!) and the group as a whole was as unified as they had ever been since Brent joined the band in the spring of '79. New original tunes were popping up and the old favorites were imbued with a freshness and spirit that was so uplifting and inspiring. The band was having fun again, and it was downright infectious.

The group's fall 1989 shows-as documented two years ago on the Formerly the Warlocks box (two shows from Hampton, VA, 10/8-9/89) and on the 2001 release Nightfall of Diamonds (a single night in NJ, 10/16/89)- kicked the energy level up another couple of notches, as the band reintroduced such loved classics as "Help on the Way" > "Slipknot!," "Attics of My Life," "Death Don't Have No Mercy" and "Dark Star."

And when the band hit the road in mid-March 1990, they had a bunch of other cool tunes to lay on their unsuspecting crowds, including the return of "Loose Lucy" (last played in 1974; it's not on this box), Brent's "Easy to Love You" (missing since 1980), a rollicking cover of the Rolling Stones' "The Last Time," The Band's "The Weight" (with all four singers taking a verse each) and a lyrically retooled "Black-Throated Wind" (absent since 1974), which elicited huge cheers every time it was played.

Over these six shows, most of the cornerstones of the Dead's repertoire from the era appear-splendid versions of "Scarlet Begonias" > "Fire on the Mountain," "China Cat Sunflower" > "I Know You Rider," "Playing in the Band," "Uncle John's Band," "Eyes of the World," "Estimated Prophet," "Truckin'," "Sugar Magnolia," "The Other One," "Terrapin," "Stella Blue," "Feel Like a Stranger," "Bird Song," "Let It Grow," "China Doll," "Box of Rain," "Morning Dew"; you name it. From the fall '89 breakouts come "Help-Slip-Frank," "Attics of My Life" and "Death Don't Have No Mercy." Among the still newish tunes are "Picasso Moon," "Blow Away," "Foolish Heart," "Just a Little Light," "Victim or the Crime," "Standing on the Moon," "We Can Run" and a couple that would get their final plays from the Grateful Dead on this tour-"Built to Last" and "Believe It or Not." There are stirring renditions of "Dear Mr. Fantasy" and "Black Muddy River," rockin' takes on "Gimme Some Lovin'" and "Iko Iko" and the only version of the full "Hey Jude" the band attempted in the modern era. And the "Rhythm Devils" and "Space" jams at the heart of each second set are as noisy-beautiful-scary-funny-intense-mysterious-wild as you'd expect/hope for.

Of course, we understand that some of you may have other favorite shows from this tour you wish were included on this box. Really, you can't go wrong with any of them. But at 18 discs, this is still the second largest Grateful Dead box (after Europe '72: The Complete Recordings) that's been released, and the non-inclusion of any other shows from the tour definitely does not preclude their future release! But this seemed like a more manageable way to go, while still giving a sense of the tour's amazing depth and breadth.

Besides the discs themselves, Grateful Dead: Spring 1990 has much to offer, including: a gorgeous 60-page hardcover book containing copious color photos by Jim Anderson and Michael Laurentus, unique artwork by Brooklyn-based fine artist Wes Lang, fascinating business letters and communications related to the tour, a detailed historical essay by Dennis McNally, a Producer's Note by David Lemieux and individual show descriptions by Blair Jackson; a reproduction of the Dead's 1990 tour program (printed and sold later in '90, for the fall and Europe '90 tours); tickets and backstage passes of all six shows; a band publicity photo from 1990 by Ken Friedman; Dennis McNally's tour laminate; and reproductions of the colored 8x10 sheets GDTS sent out with hotel, food and other information for each city on the tour.

With recordings made by longtime Grateful Dead recordist and producer John Cutler, mastered by Jeffrey Norman in HDCD, you just know it's gonna sound great-and it does!

So, that's the skinny this time 'round. This box is limited to just 9,000 numbered copies - please note, this is the only time these shows will ever be officially available on CD. There will not be an All Music Edition and single shows will not be available physically. Due to ship out August 31st, we anticipate that this extraordinary set will sell-out, so order your copy today!

If you're looking for more of a bite-sized taste of the '90s, Spring 1990: So Glad You Made It, a 2-CD set featuring a handful of favorites, will be in stores on September 18th.

-Blair Jackson

Listening Party

4/2/90, The Omni, Atlanta, GA

Foolish Heart>
Looks Like Rain>
He's Gone>
The Last Time

Click here for an archive of past Spring 1990 Listening Parties.

Spring 1990: A Look Inside The Box

Bob Remembers Spring 1990

David Lemieux on What’s Inside Spring 1990

Tracklist

Show #1
Capital Center, Landover, Md (3/16/90)


Disc 1
1. Let The Good Times Roll> [4:11]
2. Touch Of Grey [6:28]
3. New Minglewood Blues [7:44]
4. Peggy-O [6:34]
5. Queen Jane Approximately [6:15]
6. Loser [7:22]
7. Black-Throated Wind [6:03]
8. Bird Song [14:23]
9. Blow Away [12:02]

Disc 2
1. Scarlet Begonias> [11:21]
2. Estimated Prophet> [11:04]
3. Ship Of Fools> [7:39]
4. Man Smart, Woman Smarter> [6:55]
5. Jam> [5:24]
6. Rhythm Devils [9:37]

Disc 3
1. Space> [10:42]
2. The Other One> [6:55]
3. Stella Blue> [8:49]
4. Sugar Magnolia [9:16]
5. The Last Time [5:19]

Show #2
Civic Center, Hartford, Ct (3/19/90)


Disc 1
1. Hell In A Bucket> [6:43]
2. Bertha [7:10]
3. We Can Run [7:05]
4. Jack-A-Roe [5:13]
5. Picasso Moon [7:41]
6. Brown-Eyed Women [5:59]
7. It's All Over Now> [7:25]
8. Deal [8:41]

Disc 2
1. Box Of Rain [5:27]
2. Foolish Heart> [11:35]
3. Playing In The Band> [8:32]
4. Eyes Of The World> [14:41]
5. Rhythm Devils [10:26]

Disc 3
1. Space> [10:52]
2. China Doll> [6:13]
3. Gimme Some Lovin'> [4:31]
4. Goin' Down The Road Feeling Bad> [6:55]
5. Around And Around [6:36]
6. Brokedown Palace [5:48]

Show #3
Copps Coliseum, Hamilton, Ontario, Canada (3/22/90)


Disc 1
1. Feel Like A Stranger [8:12]
2. West L. A. Fadeaway [7:41]
3. Easy To Love You [6:14]
4. Beat It On Down The Line [3:34]
5. It Must Have Been The Roses [6:29]
6. The Last Time [5:40]
7. Picasso Moon [7:07]
8. Don't Ease Me In [3:30]

Disc 2
1. Scarlet Begonias> [8:30]
2. Fire On The Mountain [11:44]
3. Samson And Delilah [6:51]
4. Believe It Or Not [6:32]
5. Truckin'> [11:04]
6. Rhythm Devils [11:36]

Disc 3
1. Space> [8:14]
2. The Other One> [6:42]
3. Hey Jude> [4:53]
4. Dear Mr. Fantasy> [3:58]
5. Hey Jude> [4:31]
6. Sugar Magnolia [8:45]
7. It's All Over Now, Baby Blue [7:10]

Show #4
Knickerbocker Arena, Albany Ny (3/26/90)


Disc 1
1. Hell In A Bucket [6:53]
2. Dupree's Diamond Blues [6:08]
3. Just A Little Light [5:15]
4. Black-Throated Wind [6:32]
5. Big Railroad Blues [4:40]
6. Picasso Moon [7:17]
7. Row Jimmy [10:53]
8. Blow Away [11:31]

Disc 2
1. Built To Last [5:29]
2. Victim Or The Crime> [9:56]
3. China Cat Sunflower> [5:45]
4. I Know You Rider> [5:24]
5. Man Smart, Woman Smarter> [6:14]
6. Rhythm Devils [11:21]

Disc 3
1. Space> [8:29]
2. I Need A Miracle> [4:03]
3. Dear Mr. Fantasy> [5:20]
4. Gimme Some Lovin'> [5:09]
5. Morning Dew [11:57]
6. Brokedown Palace [5:37]

Bonus Tracks From 3/24/90 Albany
7. Let The Good Times Roll> [4:01]
8. Help On The Way> [4:05]
9. Slipknot!> [3:50]
10. Franklin's Tower [8:04]
11. Loser [7:30]
12. Tennessee Jed [7:53]

Show #5
Nassau Coliseum, Uniondale, Ny (3/30/90)


Disc 1
1. Help On The Way> [4:12]
2. Slipknot!> [5:49]
3. Franklin's Tower [9:39]
4. Little Red Rooster [9:13]
5. Dire Wolf [3:28]
6. It's All Over Now [7:18]
7. Just Like Tom Thumb's Blues [6:12]
8. Picasso Moon [7:56]
9. Don't Ease Me In [3:26]

Disc 2
1. Iko Iko [7:07]
2. Playing In The Band> [9:19]
3. China Doll> [5:41]
4. Uncle John's Band> [8:16]
5. Terrapin Station> [12:59]
6. Rhythm Devils [9:48]

Disc 3
1. Space> [11:30]
2. I Need A Miracle> [4:02]
3. Gimme Some Lovin> [4:55]
4. Standing On The Moon> [8:56]
5. Not Fade Away [7:40]
6. Attics Of My Life [5:12]

Show #6
The Omni, Atlanta, Ga (4/2/90)


Disc 1
1. Feel Like A Stranger [8:44]
2. Mississippi Half-Step Uptown Toodeloo> [7:02]
3. The Weight [6:34]
4. Queen Jane Approximately [6:13]
5. Easy To Love You [5:37]
6. Brown-Eyed Women [5:46]
7. Let It Grow [12:21]

Disc 2
1. Foolish Heart> [9:20]
2. Looks Like Rain> [8:26]
3. He's Gone> [8:59]
4. The Last Time> [5:43]
5. Rhythm Devils [10:42]

Disc 3
1. Space> [9:04]
2. The Other One> [6:24]
3. Death Don't Have No Mercy> [7:37]
4. Around And Around> [3:41]
5. Good Lovin' [7:12]
6. Black Muddy River [6:28]

Wes Lang Talks Grateful Dead

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Joined: Jul 21 2015
Apple Lossless d/l, HDCD adventures YMMV

A follow up to my original post - there were two corrupt files, the one file that I was able to use (non-HDCD) barely plays through, and skips around. I've notified dead.net. We shall see. I bought another download, this time I specified FLAC. Worked perfectly. Converted to AIFF, imported to iTunes, burned CD from iTunes, a perfect HDCD was the result. Original post below:

I purchased the ALAC download version of Road Trips 4 #2. I brought the files into iTunes, created a playlist, burned to CD, and yes, I ended up with an HDCD disc, sounds great. I put the files into the right order (they are mixed between 3/31 and 4/1 on the CD's).

BUT one file did not transcode. I had to bring it into Audacity, and export to AIFF in order to get it on a CD, and that single file did not appear (or sound) as HDCD, just common CDDA. I'm going to report to dead.net customer service about the corrupt file, hopefully they will send a replacement.

I might try this again with a different Road Trips set and go from the FLAC files to AIFF make CDs, see if they are HDCD (and then back up to iTunes as ALAC).

In the case of this set, I still believe that the 88.2kHz FLAC are the way to go. They are superior to any 44.1/16 file even with HDAC encoding. Transcode to WAV (not AIFF) for listening. Sublime.

Hope this helps.

Online
Joined: Dec 20 2007
Apple Lossless d/l and HDCD

Hi

Can anyone who has purchased the standard Apple Lossless d/l edition [44.1/16bit] tell me if the download - when burnt to CDR - is HDCD encoded like the physical CDs were? I asked the dead.net 'customer service' and they refused to answer [and were quite rude too] which suggests the answer is no but I am still hoping...

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Joined: Jul 17 2015
Please sell me your extra Spring 1990 Box Set

If anyone has one to sell I would be GRATEFUL. Reach me at tomrathbun@bellsouth.net

~~~Thanks and Peace Out~~~

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Joined: Jun 15 2007
Looking for this box

On the off chance anyone wants to offload this box to a head for a reasonable price, I am at mike@theevanfund.org Thx & peace.

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Joined: Mar 2 2015
I now bought this box set in

I now bought this box set in Apple Lossless format. There’s a lot of music to go through, but I’ve been listening to it and it’s great quality sound wise. I have both box sets now and I see no reason to be splitting hairs over how the two boxes compare. They are the 1990 spring shows all recorded really well, well balanced and with the ambiance of the venues. I’m really glad to have this.

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Joined: Jan 24 2011
Box one - sounds great to me

I just realized that they didn't start using tape until the latter half of the forties (except a few German experiments), so they must not have started the art of mixing until then. When they recorded directly to lacquer disks, I don't think they had a way to mix separate recordings together. So multi-miking couldn't have started until tape recording.

Edit - the books that come with the first box are fantastic. Beautiful photography and well written extensive documentation of shows and times.

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Joined: Mar 2 2015
Thanks for clarification

Thanks for the clarification. People have commented on this box set from totally different perspectives.

So this box set is superior to the average Dicks Picks and same as the "So Glad You Made It" album. In my opinion that means it's excellent.

I love the "Spring 1990 - So Glad You Made It" tracks and I'm excited to get the full set. By the way the Scarlet Begonias from "So Glad You Made It" is exquisite :)

Cheers :)

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Joined: Jan 24 2011
SQP2

Yes, the sound on box one is great and superior to the average dicks picks.

Sorry, I didnt think I answered the last one as an audiophile. I didn't refer to digital audiophile technobabble that has been discussed here earlier. The number of tracks used is old school non audiophile stuff. Mono - one track, stereo - two track. More tracks (Anthem of the Sun maybe the first to use 16 tracks in 1967 and 1968, they "borrowed" the recording equipment) means each instrument can get wired to at least one separate track, with some tracks used for combinations, like both guitars. This means that to make a stereo recording someone sits down and plays with the volumes of each track to combine all the tracks together into just two tracks, a stereo mix of the original 16 different recorded tracks. This lets the mixer create an ideal balance between each instrument.

This isn't audiophile stuff. Ever since recording to more than one track, mixing has been part of the recorded music business. In the 30's or 40's they began miking orchestras with more than one microphone located at various points above the orchestra. Someone then had to mix together all the separate recorded tracks into a single track (mono) mix to be released on 78 rpm discs. The mixer doesn't have to (and usually doesn't) keep each track the same volume, but plays with the volume of each track to get a mix that sounds ideal.

The core of what I was explaining is that they made a stereo mix on the fly at each of these spring 90 concerts that were recorded to 24 separate tracks. For the second box, Jeffrey Norman went back to the original 24 tracks and spent about a day per song mixing each down to a stereo two track to use in the box.

The dicks picks series (with at least one mono exception) were all also created from a two track stero mix done on the fly during the performances.

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Joined: Mar 1 2015
Sound Quality Poor? 2

Hello. Please allow me to clarify: I am NOT a major audiophile. I'm nearly 50 and don't hear like a kid anymore. Can anyone verify that the sound quality on Spring 1990 Box ONE sounds as good or better than an average Dick Picks CD?

I'm asking just because some of the reviews say the sound is poor quality.

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Joined: Jan 24 2011
Sound quality

There seems to be some confusion in the last few posts. For the first box they used 2-track digital recordings that were mixed at the show in real-time from the original 24 tracks. For the second box they went back to the 24 track source and spent an enormous amount of time creating the two track for release. So, the difference is using the mix that was created on the spot, which was very very good, versus spending months creating a two track mix, which came out mind blowingly excellent. However, even though the mix for the second box most people would say is superior, there is at least one advantage to the on the spot mix which is that it has more of a live ambience, less clinical, sound. The sound on the second box is so crisp and clean it might have been studio recordings. So, I'm kind of glad I have both. I do like the second one better - it's simply unbelievable, but there are times I prefer the first mix.

So Glad You Made It is just a highlights disc with tracks taken directly from the first box.

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Joined: Mar 2 2015
Are the "So Glad You Made It" tracks from this?

I have the same question as VSmith1967 right below this comment.

But I want to ask also whether the "So Glad You Made It" tracks are the same as on this. The album cover art is exactly the same, so I would think so.

My point is that if they are the same tracks and same quality, then in my opinion there is no major question of quality. I have the "So Glad You Made It" album from iTunes (M4A files). I think the quality of that is really good.

I definitely want great sound, but I'm not a major audiophile about it.

I see many comments about the quality of this set, but from what perspective are those comments? Are those guys comparing fine details of just the FLAC versions?

Hey now :)

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Joined: Mar 1 2015
Sound Quality Poor?

Hello all. I bought The Other One in AAC download, and I LOVE it!
I am wanting to buy the AAC version of the FIRST box; however, it's been posted that the sound quality on the first box is inferior to that of the second.

Can anyone who has AAC versions of both comment on whether or not the first is poor quality sound?

I'd really appreciate some info because I don't want to spend $120 on something that sounds bad.

Thanks a lot for any info you can provide.

nitecat's picture
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Joined: Nov 1 2010
Death Don't

Been diggin 4/2/90 Atlanta and WOW that's a Death Don't for the ages! Jerry is totally on as is the whole band. Whew!

markabauer's picture
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Joined: Jun 5 2007
88/24 two track

Downloaded this.
The sound can't compare to the second box.
Fantastic shows, though, and the 88/24 HD FLAC files sound great, better than the CDs from the orginal box in my opinion, even if they pale in comparison to Spring 1990 TOO.

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Joined: Jan 24 2011
Rbert DAT to hd flac question

Some dat recorders could record at 96khz/24bit, referred to as HHS. I have no idea what the acronym stands for. In any case, if this was used for recording then transfer to "HD FLAC" would make sense.

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Joined: Jun 4 2007
24 track

Yes I was just wondering I did buy this box but I would buy the downloads in a heartbeat if they used the 24 track

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Joined: Nov 5 2013
24 Track

I have not yet purchased this first box set knowing the sound is inferior to the second box. The second set of shows sounds so damn good that it is tough to pull the trigger on this box. Maybe I am just spoiled.

I probably will just purchase this set but damn it would be nice if they had used the 24 track.

Keep them coming!

boblopes's picture
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Joined: Jan 13 2009
Highly doubt they remastered for just a digital download

Highly doubt they remastered for just a digital download considering the time Jeffery Norman took for each show on the second box...

But I'd be up for a voucher if they did ;)

mbarilla's picture
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Joined: Aug 8 2013
Very interesting if download is Multi-track

Would be great if box owners of Spring 90 got a download voucher for Multi-track if they do release. Spring 90 TOO sounds amazing. So far I like the music from the first box though, currently I'm Into the 3rd show from 2nd box.

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Joined: Jun 4 2007
24 track

Does anyone know if this download is the 2 track or 24 track

fourwindsblow's picture
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Joined: Oct 13 2008
HD FLAC

Unless you use the 24-track masters this would not make sense.

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Joined: Sep 12 2014
HD FLAC ???

How can there be an "HD FLAC" from DAT masters (the Srping 1990 Box)?

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Joined: Aug 10 2011
When...

Looks like July.

SPACEBROTHER's picture
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Joined: Jun 4 2007
So.....

When does the next one come out? What will it take to make it happen?

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Joined: Oct 13 2012
atlanta

Thanks

WackaloonQ's picture
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Joined: Jun 16 2007
Warning of counterfeits

Sorry to have to say this and bring in bad vibes
Please b aware of fake wes lang items from this collection being sold online and at festivals.
Only hint i know is fake belt buckle has upside down #399 on it

Peace and much love to all

deadboss's picture
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Joined: Apr 24 2008
Spring '90 Box Set.

Hiya djacques,

Sorry to hear about your ordering woes.

Contact me at my e-mail account;

deadboss@yahoo.com

and we'll see if we can sort something out.

Later,

Ian.

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Joined: Jan 12 2009
So glad you made it - So bummed I missed it!!!!

I ordered this some weeks ago with the a mis-typed address for my credit card. By the time I realized the order had been cancelled - they were sold out. Is there going to be another release? Will these shows be made avail for down load?

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Joined: Nov 12 2012
Thank You!!

Hi, I'm a deadhead from Japan, and after all these years, the Spring 1990 Box Set is some of the best DEAD I've heard!!
the sound quality is prime, and the music being played there is just soooooooooooooooooooooooooooooooooooo sweet!!
this is Grateful Dead at their best.
Thank you David and everyone at dead.net.
I would love to see DVDs from this era:))
peeeeeeeeeeeeeeeeeeeeeaace!!

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Joined: Feb 24 2010
There is still some dust in the air then -2

Me too. I have every confidence there will be an e mail today(?) from Dr Rhino to let me know it is on it's way - complete with a tracking number that actually works.

Dave

Nottwo's picture
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Joined: Jan 19 2011
There is still some dust in the air then

I'm really sorry to hear that Gr8uluk. I know I probably came across as a self-satisfied jerk.
I really hope it gets to you soon.
Unharmed and defect-free.
I await Dave's 4 with some trepidation, if that puts any balance into my unstable throne of contentment.
Bless.

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Joined: Feb 24 2010
Now the dust has settled ...2

Nope, still waiting for my copy to be sent. The good Doctor assures me that I should receive a shipping notification any day now. It has been a hell of a wait!!!

Nottwo's picture
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Joined: Jan 19 2011
Now the dust has settled

I must say, since all the dramas with the shipping and state of some of the discs, I have been well looked after by D.Rhino.
I hope everyone has received their sets and is feeling better now.
I suppose we're all in this crazy world together and perhaps we've all learned different things throughout this process; customer service and customers alike.
Lets hope for a better year next year, not only for Dead.net, but everything in this crazy world and for all those people who are really suffering out there (I found myself feeling a little silly whinging and worrying so much about my music purchases when children are still dying from war and famine).
Cheers everyone.

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Joined: Feb 24 2010
@ gr8fuluk - Check your cc statement

Hey there,

Yes I have checked my Credit card statement. I was billed $240 (round figures inc postage). Then I was given the $20 refund that you mention. Now I have been given what customer services call a full refund - another $180. So yes, there are 2 credits but they do not include the postage to UK.
However my public rant seems to have had an effect - I have had an e mail from the good Doctor apologising for the problems and says the box will be sent within 10-14 days. He also said he intends to tackle customer services over some of their comments which he does not understand.
I may be wrong, but I think if you look at the S'90 link it no longer says the set is on temporary hold. This has occurred in the last couple of hours or so, but check for yourself in case I am mistaken.

Regards

Dave

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Joined: Sep 20 2012
@ gr8fuluk - Check your cc statement

@gr8fuluk - my situation was the same as yours, the initial 20% (or $20 - I can't remember) discount they gave me was off of Spring 90 due to all the hassles, they also credited me back the $13 shipping fees. At that point, they still claimed they were shipping replacements.

Weeks later, when they ultimately cancelled my order because they had no inventory, the credit was the balance of the $230, about $175 rather than the full amount. In addition, they gave me a coupon for 20% off my next order, which based on this experience may never happen.

So check your statement, my hunch is you have 2 credits. One for the discount, and another for the balance.

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Joined: Aug 27 2008
Enjoying the Spring 1990 box set.

I had placed an order for this box set on August 2, 2012 and it arrived at my residence on September 4, 2012. I opened it and inspected everything, CAREFULLY removing each disc and doing a quick sound check - that is playing thru each disc to see if it was correctly labeled - everything sounded fine - all the extras - the book, the tour program reprint, the info sheets, photo and the ticket stubs, backstage passes - all were there and looked fine, no problem.
Each show sounds great - I love the mix and the overall arena ambience. I did notice on several tracks, Jerry's voice was low in the mix, and I now consider those Jerry songs as "future work" - some overdubs are needed, to make these songs sound "just exactly perfect." In case you didn't know, Jerry Garcia died on August 9, 1995, so it's impossible for him to do these needed overdubs. Bringing up his voice in the mix may have brought some other unforeseen problems, so the mixes were kept as is. And I see these as minor flaws in the whole picture.
Each concert is a great powerful performance in it's own right - the band is running full steam ahead each show is excellent, all are consistently great. I deeply appreciate the shows that were included in this box set. The shows that were not included in this box are great, too. I have the official 3/15/90 Terrapin Limited set, released in 1997, and two unofficial recordings - 3/22/90, and 3/29/90. These two shows are excellent and worthy of official release.
This box set release seems to be aimed at the "Touch Heads" and I am of the Europe '72:The Complete Recordings generation. The music contained in both box sets are excellent. I feel sorry for all those folks who have had problems with this release, I hope you problems can be resolved in a positive manner for you.
My box set, 3426, arrive in perfect condition, as almost all are.
To the powers who brought this box to the light of day, I thank you very much, I deeply appreciate this release.

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Joined: Feb 24 2010
Adding Insult to Injury - Open Letter to Dr Rhino

Dear Sir,

You will be aware no doubt that after having problems with Europe 72, I have had an even worse experience with S'90, namely a considerable wait for said box, eventually being given a $20 discount for all the inconvenience etc. Only then to be told by your customer services that you have received the box I have returned and will be issuing a refund. I have informed you and customer services that I have NEVER received the box and asked why you are issuing a refund when according to your web site more supplies are due any day now.
You have refused to reply but issued a refund anyway. BUT... wait a minute - you have deducted the $20 credit - presumably you have decided my inconvenience was not that great and you have deducted $35.98 postage for goods that I have never received. Explanation please?
If I say that I am absolutely disgusted, maybe you can understand why. And maybe you personally will kindly take some action to remedy this matter.
I cannot EVER remember being so badly treated by any organisation.
And YES, believe it or not I still want the box set that I originally paid for and received your formal order for . In UK law and presumably US law too, I believe that constitutes a contract!

Regards

Dave

The Weve's picture
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Joined: Feb 16 2010
Sad state of the store

With 33 offerings, only stock on 2 Road Trips (V2N3 & V3N2 - both good ones) and Warlocks Box & Winterland 11/73 Box.

deadboss's picture
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Joined: Apr 24 2008
UNBELIEVEABLE !!!!!!.

gr8fuluk......

Jesus Christ, that is nothing short of scandalous.

There should be mass sackings after what has gone on regarding this latest offering.

It's the same old story in life these days unfortunately....nobody wanting to take responsibility for anything, and just passing the buck.

I was going to say that the band members will be livid if they ever found out the extent of the problems their loyal fans had to endure in order to get the end product, but the only thing they'll probably notice is their bank accounts bulging. Having said that, it's certainly not their fault.

So, you've been given a full refund even though the product is only temporarily sold out ?...why not just keep you on hold until they get more stock and send you one then...all they've done is create more hassle for you when they do re-stock....it just sounds like more lies to me !.

Fire me an e-mail at deadboss@yahoo.com.

Later,

Ian.

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Joined: Feb 24 2010
Is this really sold out (2)

44moose
The e mail below was sent to me yesterday. It contradicts what you have been told - kind of. I am disgusted with the shabby way I have been treated after previously having been told I have returned my box (not true). Some honest information and transparency would be really appreciated at this point, Anyone listening??????

Hello Dave,

This email is in regards to your order regarding the spring 90 box set. We apologize you have not received this item yet. Unfortunately, replacement sets are not going to be available for awhile so I have refunded your order. You should see that on your account within 3-5 business days. I have also provided a 20% off promo code for you to use on your next purchase with Dead.net.

If you have any further questions or concerns, please reach out to us.

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Joined: Nov 2 2010
Is it really sold out

Hey Mayre can you check on this? It says temp hold, but I emailed customer service and they said sold out? Website needs to be updated. Status please?

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Joined: Feb 24 2010
Spring 1990 European Tour - Mine has turned up too (apparently)

Sadly not in the UK but back at Deadnet. Customer Services now inform me that I have returned said box. Strange that I do not remember seeing it, or even a notification for collection or duty to be paid. It seems that my previous post was maybe a touch optimistic when I said that it might arrive in time for Christmas!

ironman88's picture
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Joined: Jun 8 2007
Spring 1990 European Tour

Finally! Spring 1990 has been safely delivered in Melbourne, Australia having spent at least 3 of the last 6 or 7 weeks since it was shipped in the care of Deutsche Post DHL. It seems that tracking was available all along but only after the parcel has been received will you know the tracking number.

The packaging of this release is outstanding! I am looking forward to spending some quality HDCD time with it.

Nottwo's picture
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Joined: Jan 19 2011
One Man

Thanks; yes I read the screwdriver suggestion/anecdote with horror. I get worried about my discs just holding them in the air, let alone applying crude tools to their fragile surface.
I tried the pull and turn, with some success. I just hope I haven't compromised the integrity of the discs with the original bends.

One Man's picture
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Joined: May 17 2011
Extracting the Discs

I found that turning the disc slightly while pulling it off the spindle helped a little. Push the center of the spindle while doing this. They are too tightly held and they do bend a little -- but not much -- before breaking. I have broken at least one disc in the past (the CD that came with the Wilco book). Someone posted a method that involved a screwdriver. There is no way I'm doing that. Once you free them you might as well rip them to a hard drive (in lossless format, of course). Good luck!

Nottwo's picture
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Joined: Jan 19 2011
Bittersweet

My box finally arrived in Melbourne, Australia. Albeit with some damage to the book and a case, and a cracked disc...sigh. Wish I could just focus on the music.
After excruciatingly difficult extraction from the cases, I inspected the discs, but with unavoidable bending. Can anyone reassure me that a little bending ain't a bad thing? I'm stressed about the pre-packaged damage enough as it is!
Thanks in advance, bleeding hearts.

Nottwo's picture
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Joined: Jan 19 2011
Bittersweet

My box finally arrived in Melbourne, Australia. Albeit with some damage to the book and a case, and a cracked disc...sigh. Wish I could just focus on the music.
After excruciatingly difficult extraction from the cases, I inspected the discs, but with unavoidable bending. Can anyone reassure me that a little bending ain't a bad thing? I'm stressed about the pre-packaged damage enough as it is!
Thanks in advance, bleeding hearts.

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Joined: Nov 28 2011
Worth waiting for!

It took my box a long time to arrive in West Yorkshire, due to a detour via Germany, but it was worth waiting for when ParcelForce finally dropped me a note saying it had arrived. Beautiful presentation, can't wait to get stuck into the music. Dead.net customer service were understanding and helpful regarding the delay, even though itwas likely nothing to do with them and that there was not much more I could do than sit and wait.

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Joined: Nov 28 2011
Worth waiting for!

It took my box a long time to arrive in West Yorkshire, due to a detour via Germany, but it was worth waiting for when ParcelForce finally dropped me a note saying it had arrived. Beautiful presentation, can't wait to get stuck into the music. Dead.net customer service were understanding and helpful regarding the delay, even though the delay was likely nothing to do with them and that there was not much more I could do than sit and wait.

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Joined: Mar 18 2010
Album Artwork...

cbs73 kindly posts the artwork for every release, and they can all be found here:

http://picasaweb.google.com/titanarch/