• 1,160 replies
    marye
    Joined:
    May 26, 2007
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • April 3, 2021 - 10:59am
    wilfredtjones
    Joined:
    June 4, 2007
    compendium question

    Does anyone know of a positive Brian Dyke show review?

  • March 31, 2021 - 9:17am
    marye
    Joined:
    May 26, 2007
    Flounder
    please send me a PM with the details and order info and I'll ask the Doc if he can fix this. Thanks and sorry for the hassle.
  • March 30, 2021 - 5:31pm
    flounderfe
    Joined:
    June 4, 2007
    Disk one Daves Picks 37 won't play

    Disk one of Daves Picks won't play. My player shows the # of tracks and the total play time, but won't play. I tried it on multiple players. Just curious if anything can be done.
    Thanks much!

  • March 11, 2021 - 6:21pm
    pmac7a7
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    Joined:
    March 11, 2021
    Downloading and Recording a Show

    Hi,
    What do I need and how do I go about downloading a complete show from the archives, and burning it to one CD?
    Thanks

  • March 1, 2021 - 8:38am
    motsop59
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    Joined:
    December 11, 2019
    Home-made Artwork

    Hey Now! So where can I post some pics that people will likely get a kick out of?

  • February 20, 2021 - 8:33pm
    friscokid77
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    Joined:
    June 29, 2010
    May 1977: Get Shown The Light (All Music Edition)

    Thanks DarkLord! I appreciate your help!

  • February 20, 2021 - 7:32pm
    DarklordBerto
    Joined:
    January 14, 2021
    Re: 30 Days of Dead

    This is the link that was sent around in the December monthly email, I think it still works. You can download each track or all 30 at the bottom of the page.

    https://www.dead.net/30daysofdead?eml=2020December2/5184267/6131962&ets…

  • February 20, 2021 - 10:38am
    raelrubes
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    Joined:
    October 2, 2020
    Hi. Wondering if there is…

    Hi. Wondering if there is any way to download all 30 Days of Dead mp3's at once??? Can't see why not once they are done. Thanks.

    Scott

  • February 19, 2021 - 6:48pm
    marye
    Joined:
    May 26, 2007
    I'll ask
    and see if there's anything we can do.
  • February 19, 2021 - 10:17am
    Rob H
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    Joined:
    February 19, 2021
    Dead Covers Project video blocked

    Hi, I made a video to post ("High Time"), but YouTube has blocked it, saying it's copyrighted material. Is this something that comes up now and then? Any clues on how to keep a video from being blocked -- it must sound too much like the original. Thanks, -Rob

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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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13 years 10 months

In reply to by fishhead

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probably best to start with an email to drrhino at rhino.com and explain what you have in mind so he can send you to the right folks.
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13 years 9 months
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not sure if i'm in the right place to ask, but i am trying to find the "my shows" section of the site. has that been eliminated?

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disappeared in the last site upgrade. It's on the list to be restored, but in the meantime you're right, it's not there.
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9 years 1 month
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Why can I not get setlist anymore. Got xm and like to see the setlist of the shows they play ?????

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6 years 5 months
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Hello! Just wondering if 30 Days of Dead will be returning in a few days. Thank you.

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12 years 1 month
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Almost every time I visit Dead.net I get into technical problems. Need to hire a techie maybe? <grin>
I can't order Dave's Picks 2020. The field that says "delivery option" is blank. No choices are listed. So it won't let me continue to the "billing" section. What's up?

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What device/OS/browser are you using?
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I have been a huge fan of the Dead since I heard St Stephen for the first time in 1988 (getting stoned before a Mountain Bike trail ride). Well, I have been watching a bunch of YouTube videos on tool restorations for the past couple of years and have decided to hopefully start making some of my own. Knowing the Dead has been into the free sharing of their live performances, I figured their music would be a better fit than all the royalty-free music that everyone uses. (My account on there is even The Dead Rabbit) . But before I just go and start using their music I thought I would look into if they had a problem with use of that nature. This website seemed like the most logical place to start! Thank you for your time John M. Albert "Rabbit"

I’m not a lawyer, but sometimes I play one on the internet.
They own a copyright on all their music.
But, if it’s playing in the background while you repair a tool, and you don’t receive any revenue from the video, then they probably won’t harass you.
I suggest that you hang a steal your face in the background to promote the band, and maybe even indicate the artist and song that are playing in the background.
Maybe you’ll convert a few tool heads to dead heads.

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In reply to by icecrmcnkd

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I think I found the Lawyer for their licensing email and basically copy and pasted my post to them with a little rewording. Thanks for the input, however, I am betting converting these guys will be a challenge. Most of them are around the age of the big bang I mean big band swing music era! LOL ..and carving a SYF is a planned project if I ever get the time!

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13 years 8 months
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What is wrong with the distribution of Dave's Picks Vol. 32? Mine was supposed to be delivered nearly a month ago. Tracking shows it got to my city, then it went to several other locations and eventually ended up in Franklin, Indiana, where it was "delivered." I live in Ohio. Emails and a phone call have produced lots of apologies but no correction and everything has been silence for well over a week. The impression I'm given is this is a problem affecting many, but I see no word of it here. Any helpful information?

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7 years 3 months
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Does the 20% discount apply to Dave's Picks 2020? I am at the point to order and doesn't show up as a discount in my basket.

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4 years 2 months
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Sorry to bug you guys here but there are no other answers available within Dead.net ...

My handle is BrooklynJed and I won the US Blues clue on November 22. I would love to claim my calendar prize and savor the victory during the coming year.

Can you please advise how 30 Days winners can claim their calendars or refer me in the right direction?

Gratefully Deadicated

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Hello Marye
Hoping you can point me in the right direction on this. I live in Canada and received a shipping invoice related to DaP 31. I emailed Dr. Rhino 3 times in August but no answer. UPS told me it was resolved when I called them in September, but then I just received a collection notice. I've emailed UPS again and Dr. Rhino again, but anything you can do to help would be gratefully appreciated! Thank you!

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I'll pass this to the Doc.
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13 years 10 months
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I'll see what I can find out.
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In reply to by marye

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Thanks, Mary. Truly appreciate you.

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Marye, I am not sure you can help but I really need someone who can communicate with Dr. Rhino. I ordered the Giants Stadium Digital Box set download before it was on sale. The email I initially received only had a link to download the 6/17/91 show. I have emailed and customer services more than 10 times over the last two months to try and resolve the issue. I have received two emails from Dr. Rhino which were supposed to address my problem but they only resent me the original link to the June 17, 1991 and nothing else. This has been going on more than 2 months now. It is becoming absurd. How can I get someone to understand my problem and to address it? Thank you.

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what I can find out!
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4 years 2 months

In reply to by marye

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Heard from Rhino Webmaster on Friday. They requested my mailing address. If this was your efforts- Thank You. If not- you can tell other folks notifications are forthcoming. Happy Holidays.

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13 years 10 months
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whatever caused it...
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5 years 5 months
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I ordered Dead at Radio City December 4th, it has not come yet, I do not have an order number, how do i find the status?

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Hello??? I'm not sure what else I can do to get attention on my order. I've emailed numerous times, only to get an auto reply and a ticket number. Received no response to date (order placed Nov 30th!), at all!
Incredibly lame. I feel ripped off and want a refund at this point.

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13 years 8 months
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I ordered the 50th Anniversary cd dvd box on Nov. 8. Today is January 24, and it has not arrived. Worse yet, it is shown on deadnets data as not having been shipped. I contacted PayPal and today, a day later, got a message from Deadnet saying the box is on the way. So far all turned out ok and there is nothing for you to do.

In Europe there was a couple of years ago a spectacular bankruptcy of a sister company, Spincd. Lots of customers lost many lots of money. People trusted delayed shipments would arrive because the staff was cool and knowledgeable, but they also behaved fraudulently., and then bankruptcy ended all hope, and all payments went to preferred creditors. Now comes the work for you, Mary.

I wonder why nothing happened with that cd dvd box for 55 days, but it got sent as soon as Paypal came on board. My emails to deadnet were ignored, no answer, so maybe status matters even in deadworld. What do you think? A second issue is why deadnet does not give info about delays. If there are agency or economic problems, it must be better to tell customers instead of being silent and covering everything up, which gives rise to anxiety and a focus on contacting the credit card companies before their individual time bars for helping expire. What do you think and can attitudes be changed?

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send me a PM with your order number and I'll see what I can do.
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In reply to by marye

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How come when I go to the subscription there’s no add to cart option??

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13 years 10 months
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because the subscription period ended a while back?
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13 years 8 months
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Regarding yr message of Jan. 24, I cannot find a reply. The issue was non-delivery of an order 137400000224956 and particularly why it was not shipped for at least 60 days. The staff over at deadnet do not answer though I have got a new report from them about ten days ago that it has at that time been sent. My concern is some kind of problem which could result in future problems in ordering. Are you geting a run-around from the shipping dept. Why would shipping of a paid for order be delayed 60 days? Well one possibility is some kind of financial iliquidity.

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13 years 6 months
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Didn't there used to be a list that had the shows we attended individually? I know I compiled one, several years back, but I don't see it at all. Thanks.

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5 years 2 months
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for international shipments, why not take directly the customs fees, and allow us a shipment other than the standard one.

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5 years 6 months
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I still buy your CDs but I would love to have digital copies too. Why are there not packages where we can buy the CD box like the new 1976 box that includes the ability to download the digital files for an additional fee? The current pricing structure is almost as much again to get the digital files too.

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I was wondering if Bobby could get all the remaining member's together in his studio for a live show via the net....send the message along please. I think the Deadheads around the world need it right about now and make it free for everyone.

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13 years 4 months
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Is there an issue with the customerservice@dead.net email? I need to change the shipping address for my Dave's Picks subscription but the email that I sent got bounced back to me with the error message "Recipient address rejected: Access denied." Thanks in advance for your help!

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But in the meantime, send me a PM with the details and I'll get them to the Doc.
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11 months 4 weeks
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I’m not sure if this is the right website or not. I have a first set, dancing bears tie. I was wonting to find out if it’s worth anything. Could I get a site or web page where I can find out the info I’m looking for. Ty

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is go to eBay and look for comparables, i.e. what the tie is going for from other sellers. Keep in mind that the asking price and what people are willing to pay are often very different.
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OK so I appreciate that the world is kind of turned inside out right now but a small plea nonetheless - I can only assume that my copy of DP33 has got lost on its journey across the water - no sign of it here, there is just a FAINT chance of course that it might by RTS via the courier service but owing to the fact that I never even received an email advising of shipment I cannot check on this, I tried contacting you via the central email but simply got bounced back....please... is there ANY chance of my actually receiving my order, even if not before the (hopeful) arrival of DP34... sorry if this sounds like a rant, it isnt, and I totally appreciate the great stuff that you do but.....

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Thanks, Marvin! I'm new here and looking to place note in
Community: Seeking help rewriting lyrics to "Touch of Grey" as an anthem for Covids: WE WILL GET BY. I'll pay $25 to anyone who comes up with good ones. I play and sing.
....I don't see on Community how u post, please help, thanks dead on!

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12 years 4 months
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How do I enter the shows that I've attended?

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and I'll ask the Doc to fix it.
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13 years 10 months
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On the show page there is a link for Mark As Attended. Click it. It should now show on your profile page.
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11 years 10 months
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I remember hearing from someone in the band (Phil? Bob? Jerry?) that one of the songs on Aoxomoxoa was an experimental type of song, where the main voice was actually a mix of the entire GD sound. I don't remember anything else. Can anyone help me out here?

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13 years 9 months
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Is anybody monitoring this site? There seems to be a large amount of spam lately.