• 1,222 replies
    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • zigmeisterxiv
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    Magnificent Poster

    Been a while ... just wondering why the photo of my pristine poster from 11/23/70, Anderson Theater, is no longer in the archive for that show.
    Did you change the software or sumptin?

  • roundaboutrob
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    30 Days of Dead

    it was never revealed to us the Date and Venue of yesterdays 11/30/20 version of "Brokedown Palace" from which show and where did it spring forth????? Thanks

  • kindermama
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    Merch licensing

    Who do I contact to obtain merchandise licensing? Thanks!

  • wilfredtjones
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    ADEADHEADINCHILE

    Yep, selections from Taper's Section were downloadable for a good while, maybe a couple years. In fact, it created a little hubbub when downloading was made more difficult. Back in the day the selections were a little more eclectic with single tracks sprinkled in with longer clips. Taper's Section has since moved to a pretty much 3 streamable segments per week joint for quite a few years now.

  • A DeadHead In Chile
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    Taper's section

    Hi and hope all is well from Talagante, Chile.
    I have a file on my hard drive and it has many MP3's that say in the detail section "Tapers section" these files go back many years to 2008. My question is. at one time did the "tapers section" allow downloads ? I ask because these files were with my "30 days of dead" and I don't want to make extra work for myself while organizing. Thanks very much. Joe

  • Jjsowvlen
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    30 days of dead

    Hey there.. I was really excited to win the 30 days of dead daily contest and haven’t received any contact and have looked everywhere to try and find Out who to contact or whatever so I don’t miss out.. any help is greatly appreciated!! Thank you!!

  • marye
    Joined:
    fishcane
    send me a PM with the details and I'll see what the Doc can do.
  • fishcane
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    Joined:
    Hi, I was given a coupon…

    Hi, I was given a coupon code for a customer service issue with my Pnw box but didn’t use it yet. I misplaced it, is there a way that can be resent to me? Fishcane@gmail.com

    I submitted a request but haven’t heard back and apparently no one answers the phone anymore
    Thx!

  • icecrmcnkd
    Joined:
    Wasthere

    Your ticket and letter are worth exactly $0.

    I have both of those too.

  • sms33200
    Joined:
    Grateful Dead Made in Thailand its real tags ?

    Hello, I am from Thailand, 1 week ago I found a Grateful Dead band shirt which it said was made in thailand I don't know if it is a copyright shirt or want to ask someone. Plz reply me

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16 years 10 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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15 years 2 months
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Glad to see the store up and running with more music in stock Plus a 20% discount to boot!Finally got to order the Rotterdam 5/12/72 cd set today, so excited to hear the Dark Star on that one. Peace, ~bc.boot
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16 years 4 months
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this search bar that only seems to show up on dead.net ? T on the bottom of the screen it has an X on it but will not go away ..
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11 years 7 months
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I live in the UK and recently ordered daves picks 4 and other items from the store. I received no communication regarding dispatch and after sending several emails to customer service who always told me they had passed them onto the relevant dept for action, but I never got a reply. In the meantime I received an email informing an item on my order was cancelled but with no excplanation. I telephoned in the end and was told by someone called Zoe that the reason my order was cancelled was because international orders are not accepted. When asked why I could place a confirmed order and be quoted international postage she could not answer. Can someone please explain is this true and why is this allowed to occur. It is strange to encourage international business then not accept it. peter
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11 years 7 months
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Why does the store accept international orders quoting postage to my destination then when I phone to find out what is happening to my order 2 months later be told international orders are not accepted? peter
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16 years 10 months
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as noted elsewhere, something's not right here. Please send me a PM with your order details. Thanks.
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16 years 4 months
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i got it taken care of ,, thnx MaryE
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16 years 4 months
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i got it taken care of ,, thnx MaryE
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14 years 3 months
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Is more oriented toward sales than community. I hope sincerely that they are working out the kinks raher than moving to this as a permanent format. It was useful to know who was on line. The old search engine functioned better than the new one. One good thing about this format is that the spammers seem to be pretty much banished. I hope dead.net can get the best of both worlds together when they bring the Chat Room out ofBeta and get the whole catalog once again on line. It is beyong me that this whole project was taken up at Christmas time when most retailers are doing more than 40% of their year-long business. Ah well, I have long ago stropped trying to fathom the mysertium tremendous powers behind Rhino on Grateful Dead issues.... So, my questions is: Does Rhino plan to go back to the old format once the bugs are worked out?
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16 years 10 months
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whether the chat room, the search tool, and the who's online features are on the to-do list, yes. In the meantime, you can get a list of who's online by going to the chat link above; the list is on the right of the chatroom page. It is, as noted earlier, a list of who's online, not who's in the chatroom at this juncture. As to community, well, it's not like it can be artificially generated, whatever tech snake oil guys say. The members make it happen, we just have a venue and try to manage it as well as we can within the constraints we've got.
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16 years 8 months
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I simply want to change my shipping address for my Dave's Picks 2013 subscription. Unlike virtually every other online retailer, I am unable to manage my account and order information in the Dead.net store. I had hoped by now that the store would have transitioned into a user-friendly arena. I phoned the customer service hotline and was told that I could make no changes to my order! The first volume of the 2013 Dave's Picks subscription is still roughly two months away from actual shipping, but no changes can be made. Ridiculous. I have already been billed and paid for an entire year worth of music that I need to have shipped to a new address and am having difficulty being told that this is not possible. I know that is indeed possible but wish that I didn't have to traverse so many hoops to get it done. What needs to be done? Who can help?
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16 years 10 months
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send me a PM with the details and we'll try to get this straightened out.
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16 years 8 months
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How do I find a particular show in the Taper's section, specifically from 10/18/80 and 10/19/80? Cosmicbadger had created a list of vines ( where is it now?) and I think there is a similar document for the Taper's section.
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16 years 9 months
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Pm me and I'll hook you up with the info.
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16 years 10 months
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to see if I can replicate wilfred's difficulty with this thread...
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16 years 9 months
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I can only load this page if there is a new post. I cannot browse to it 'cold'...Anyone know who drew this? Is it Gilbert Shelton, the same dude that did the cover artwork?
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10 years 7 months
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Hey folks! I'm new here and I had a quick question. I work for Brookvale Records; we are the independent record label out of Long Island, NY releasing the Dick's Picks Series on vinyl. I'd like to start sharing info on here about our latest releases. But of course I wish to do so in an appropriate manner. Before I started posting about Dick's Picks Vol. 3 & 4 on sale and info on the upcoming Vol. 5 release, I thought I'd check in here. I'm certainly aware of community guidelines around forums like this acting as a fan, but I'm curious what the guidelines are for me as a "business." Am I permitted to post photos or links to our Store page, etc. within reason? If so, what specific forums would be appropriate for that? Don't want to be shunned for spamming!
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16 years 10 months
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Hi, I'm the forum moderator. Excellent questions all. Couple of possibilities here; you could post in the Your Own Storefront thread, which some shops and craftspeople do, or we could start a thread specifically for the DP on Vinyl series. Lemme know what you'd prefer.
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15 years 2 months
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Hi,,, Trying to figure out the best place to post to find travel partner. I don't plan to stay in NE PA for the winter this year, and I wanna do another cross country, with helpful responsible soul to share the fun and the work....Thx (~);} Have a GRATEFUL day ☮ ♥
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10 years 6 months
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Hello,hope this is the right place to ask a question-this site is hard to figure out.About 8 years ago my friend gave me a show on a cd that had a year and Gay Parees written on it,assuming this meant Paris and I cant remember the year but it sounded like mid seventies-cant find the cd.It had a killer Friend with a long,beautiful keyboard solo in it.I used to play this for my young daughter,she loved this particular version.How can I find this show? The archive has a F.O.T.D. listed in Paris on 9-20-74 but its not the same version that was from my show.Can anyone help me find this show as my daughter who recently went away to college specifically asked me to find this song for her.Maybe there is hope to turn her on to the dead yet, as I have been trying for 18 years!Any help would be greatly appreciated.
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16 years 10 months
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which is not infallible, reveals no Paris shows between 1974 and 1990. The latter would sound quite a bit different from the '70s.
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10 years 6 months
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Hi guys and gals,I am collecting up stories from a particular show in Portland on June 12, 1980. During the second song in the second set, Mt. St Helens blew 54.5 million cubic yards of ash into the air which drifted over the Portland area as the show was getting over with. The after show parties are legendary and I wanted to see if any of the folks who remember that night would be willing to share any details. Please let me know. This was an extremely interesting confluence of thought and some significant ideas were born that night. It would be great to see where any of it went. Thanks.
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16 years 5 months
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China Doll doesn't appear in the list of songs? Why not? Also if one enters "china doll" in the search box, it comes back with no results, site-wide.
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16 years 10 months
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I'll pass this up the line.
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11 years 10 months
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Hi, Just curious what happened to the Taper's section --- no new entries after the Oct 14-20 entry? That's as much a question as it is a statement: I haven't seen a new entry in over a week, which is very odd, so perhaps I am doing something wrong? BTW, your all doing a great job. I look forward to each week's offerings with great anticipation! Thank you!
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14 years 11 months
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Is there any plans to publish the 4th Volume of 30 Days of Dead? Matching the show and date with the download was something I looked forward to during November, it is kind of like a month long holiday celebration.
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10 years 7 months
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Yes. It kicks off on Friday. Check out the Almanac on the homepage. In it the 2013 edition of 30 Days of Dead is mentioned.
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14 years 7 months
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Just wondering why Heads north of the U.S can't play the 30 DOD contest. It seems wrong to me. Hell I'd pay for the shipping if that was an issue. That pretty much goes for ANY contest that Deadnet puts on. Lots of us up here.
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16 years 10 months
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The issue is that legal requirements for contests vary from country to country, and crafting a contest that's legally compliant inside and outside the US is prohibitively complex. We're sorry about this, as it is certainly a bummer for non-US folks.
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16 years 9 months
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If you want to PM me your guess, and I win I will send you the prize. Can non US folks get the free song though?
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14 years 7 months
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...that's awful kind of you Wilfred. I do appreciate the gesture. Yes we do get the downloads. Which I also appreciate.
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10 years 2 months
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I would like to obtain a soundboard-quality copy of the Dead concert in Vancouver 40 years ago so that I can surprise an old friend who attended the show with me, for his 60th birthday. I would gladly pay to get this recording.
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16 years 9 months
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What are you looking for, a bootleg or something snazzy?
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10 years 2 months
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I have downloaded a Taper's version from archive.org, but would like something with better fidelity. The soundboard version on archive.org is much better but can't be downloaded from the site anymore. I just don't want to rip off the Dead in any way. Snazzy, yes! I'm also desiring to obtain the May 17, '74 Vancouver Wall of Sound concert, which was a blast also. Three days after the new Dave's Picks offering! These Canada gigs seem off the radar.
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16 years 10 months
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I do not know of any such commercial product. You might ask in the Tapers thread in the forums in case someone has/knows of the existence of a better recording than what you've got. You could also email David Lemieux at vault@dead.net; he lives in that part of the world too, and might be able to shed some light on the state of vault tapes of that show.
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10 years 2 months
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I appreciate the replies from Wilfred and Marye and will follow Marye's advice to try contacting Dave. Thank you folks. Thinking of Pete Seeger today. To everything...
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16 years 9 months
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dondub, if you want to send me a note through the message system here, I can hook you up with a SBD of this show that I downloaded from the archive.org stream (Charlie Miller version) as long as you don't mind MP3 files.
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10 years 1 month
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Is the bird on the wake of the flood album a crow or raven? thank you
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16 years 9 months
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It's a raven. In the story of Noah and the Ark, Noah set loose a raven before he set loose the dove that found dry land.
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10 years 1 month
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Thanks so much! I'm getting a tattoo of the Raven and wanted to be able to say for sure what it is!