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    "When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

    We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

    The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

    The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

    The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

    Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

    (Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

    ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
    Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

    *Helpful hints for using your USB:

    Running the 30 Trips Player / Reader program:
    On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
    On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

    Viewing the digital book:
    You can either view it within the program that comes on the drive, or by opening the PDF directly.

    To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

    Importing music into iTunes and other library programs:
    When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
    PDF
    Text

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  • supe80
    Joined:
    Box Art Work
    I hope someone hasn't asked this already. Does anyone know who did the artwork for the outside of the box?
  • johnny361
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    Joined:
    hi gang
    I spent the day with Cobo 1976. I really like these fall 76 shows with Dicks #20 being a personal favorite since it's release many years ago. This Cobo show is really growing on me with each listen. 30 Trips has been a monster to get through but I love the task! There are still shows I haven't spent time with.. but I will!
  • KYTrips
    Joined:
    1975
    So... this is another show that's a bit tough to grade. It's relatively short for a Dead show (I think it was just one long set), and I'm guessing that they were part of a bill that included other bands at this free show in Golden Gate Park. Also, it's one of only 4 shows that they played in 1975, so I'm guess they were a bit rusty, though you wouldn't think so from the performance itself. It starts off with a really sold Help > Slipknot that sounds a bit strange without the third jewel of Franklin's Tower, but that comes later in the show. Then there's a long break as the band attempt to summons a doctor from the crowd because a woman is apparently having a baby somewhere near/behind the stage. This alone makes the show memorable. They then move into a really, really good Music Never Stopped, followed by They Love Each Other. Beat It On Down the Line is above-average, in my opinion and it's followed by a good Franklin's Tower. Big River is straightforward, and the first disc ends with a routine It Must Have Been the Roses. The second disc starts off with an above-average Truckin' followed by a good jam and Drums. That heads into an excellent Stronger Than Dirt/Milkin' the Turkey which eventually leads into 10+ minute Not Fade Away which is light on lyrics and strong on jamming. The show ends with Going Down the Road Feeling Bad and a very energetic One More Saturday Night. The highlight of this show for me is the Music Never Stopped, but there really are no off numbers in the entire show. It's a consistently good show from start to finish. Overall Grade: B
  • unkle sam
    Joined:
    1990 1994
    Just returned from a long road trip and listened to these two shows in their entirety during this trip. 1994 was the first listen. Show starts off with a nice Help>Slip>Franklins that is nice, Jerry in good form and everyone contributing their parts, not the best, but not bad. Then Walkin blues, not my favorite and Bobby's slide work is ok at best, then Atlhea, a good tune done well by Jer. Me and My Uncle, Big River and Just like Tom Thumb's Blues, no real Jerry in MAMU, BR just ok and JLTTB's has Phil taking lead vocals, enough said. An ok So Many Roads and Jerry sounds tired, voice a bit shaky and "old Jerry" sounding. Promised Land is good, with Bobby in fine voice, which ends the first set. Second set starts off with Scarlet>Fire, scarlet is ok but the Fire is grate, with Jerry getting his voice to perform about as good as it can get for these days. Way to go Home is next and I always liked this song, Vince in fine form throughout with Jerry adding some fine lead lines. Then into Saint of Circumstances, no Lost Sailor which I miss and wish they would not have dropped from the list, it's the better of the two tunes. A nice Terrapin with Jerry hitting all the notes and lyrics into a short but very trippy drums into an excellent space with Jerry showing us all that he can still blow heads away. Everytime there is "The last time" after a drums>space you know it was a great drums>space, like you know this could be the last time you ever hear that wonderful sound again. A good but short Stella with Jerry sounding tired in both voice and playing into a good OMSN. The encore is Liberty, a great tune that Jerry flubs the lyric on, but comes back and repeats it right. Thought the sound was ok, but a little boomy All in all a good show but....C+. 1990, good first set with a great Jack-a roe black throated wind ramble on rose and bird song, Jerry in fine voice and playing with bruce on the piano making it all sound nice. The second set here is very good, Chinacat, rider and saint all done well, very deliberate and a bit on the slower side, which is nice. At Crazy fingers and this is where it starts to get real good, the ending jam in Crazy Fingers has a bit of the x factor and was very nice then into Playing>drums>space>playing reprise, just awesome all of it, I highly recommend it. The stella is very nice into throwing stones into a great NFA with crowd chant into a fine one more Saturday nite. All in all a good show from France. The sound was ok, but had a bit of an echo in spots, not sure if it was the audience singing along or an echo, but was a bit distracting in places, a bit boomy in parts also, but all in all, not bad....a solid B. I haven't had time to get to all of them, but these two I took along just to give them a good listen, was not disappointed. For the 90's, both shows were ok, but not the same band we all fell in love with in the 60's and 70's.
  • KYTrips
    Joined:
    1974
    I will go out on a limb here and officially declare the 1974 show as the first "miss" of this embarrassment of riches known as 30 Trips Around the Sun. First of all, there are a few sound-related issues that I had to overcome. The overall sound "quality" is very good, but I definitely thought that Jerry's guitar was too low in the mix (who does that... puts Jerry's guitar low in the mix?!!!?) and then there is the issue with the vocals for the first 2 songs of the second set ("Loose Lucy" and "Big River") which are missing. I mean... they're there, but they're apparently not being picked up by the mic intended to pick them up or they didn't make it to the recorder... Whatever's going on, they're not to be heard in these recordings, unless you lean into the speaker and hear them buried somewhere off in the distance. In any event, it annoys me, and I think it spoils what would have otherwise been a pretty decent "Loose Lucy" (one of my faves). In addition, this show contains a between sets "Seastones." Not my favorite in any case. So... this show was fighting an uphill battle for me. The show kinda begins with the boys being a bit sloppy. The "Uncle John's Band" opener is nice, but uneven. "Jack Straw", "Friend of the Devil" and "Black-Throated Wind" are all unremarkable. The standalone "Scarlet Begonias" is a notch up from the previous songs, but that tune was still really finding its legs in the Dead's repertoire in '74. The next 5 tunes are again, unremarkable. The first CD ends with a nice "To Lay Me Down." I have to admit, I'm partial to this song. I've always loved it and thought it was underrated as a Dead song. The first set ends with a 23+ minute Playing In the Band which is good, but again, nothing special for this era. Then we are faced with "Seastones" and the aural problems mentioned previously to start the second set. A good "Peggy O" and an unremarkable "Me and My Uncle" round out Disc 2. The meat of this show (and presumably, the reason it was included in 30 TATS) is in Disc 3. Things finally take off with a wonderful "Eyes of the World" and the rest of the show is pretty darn good. Highlights for me included the Truckin' > Drums > Caution Jam sequence, which is pretty hot. The "Drums" is particularly interesting in that in addition to Billy on drums, Phil is also participatory in the part of the show. "Ship of Fools" is really nice and smooth and the "Johnny B. Goode" to close the set is also pretty smokin'. "U.S. Blues" is a good encore and a nice way to round out the evening. I'll be brutally honest... I don't think this show would have ever merited release on it's own, so it was, in my opinion, thrown into this box set. I certainly hope it's not the best there is remaining in the vault from 1974. However, I'd be less than honest if I didn't acknowledge that the third disc of the show is pretty darn good. But it certainly was my least favorite show thus far in the box. Grade: C+
  • KYTrips
    Joined:
    1973
    It took me a little while longer to get to this review than I would have liked... Life's been busy with vacation and then I was in trial for a week (I'm an attorney... don't throw rocks), so my listening has been sporadic for the past few weeks. At any rate, let me start off by saying that this show is a total GEM!! Although I don't think it's the best of the box, so far, I do think it might be my favorite so far. It starts off again with a "Big Railroad Blues" which to me is a sign of good things to come (see my review from 1972). The next few songs (Jack Straw, Sugaree, Mexicali Blues) are all good, but nothing special. After all, it's just the first set. But then, this show morphs into a classic. "Here Comes Sunshine" is one of those songs that I absolutely love, and that I feel the band didn't play often enough. Accordingly, it was, in my opinion, a treat when it did show up in a setlist. Well... this one may be the best HCS EVER! It's so melodic and the playing so smooth, with a killer jam in the middle of it. It ebbs and flows nicely and you know from this point going forward that "tonight" is going to be "one of those nights." The other part about this show that is a bit different is that the first set is EPIC in length. It's actually longer than the second set, and the goodies start showing up much earlier than in a typical Dead show. I'm not going to go song-by-song, but the remaining highlights of the first set for me are: an appearance of "The Race Is On"; a very nice "Brown-Eyed Women"; "Tennessee Jed" and a late-first set China>Rider. The first set closes out (more than mid-way through Disc 2) with a hot "Around and Around."As good as the first set is, the second set is even better (although I still think the overall highlight of the show is still the "Here Comes Sunshine" in the first set). Due to timing issues, the second set actually starts on Disc 3, with the final three (3) songs on the set appearing at the end of Disc 2. I definitely recommend listening in the order in which the show was played. And let me tell you, Disc 3 is awesome!!! It is basically a non-stop, continuous 70+ minute jam which begins with an excellent "Truckin'" which then morphs into an unbelievable, three-part "The Other One" sandwich, which has "Big River" and "Eyes of the World" for the filling. It is hypnotic the way the boys weave in and out of "The Other One" throughout this portion of the show, never losing stride and hitting on all cylinders. Finally... the last portion of "The Other One" leads into a great "Wharf Rat", and they finally silence their instruments for a few fleeting moments. The show closes with three (3) stand-alones... "Me and My Uncle" (which seems strange to hear this late in a show), "Going Down the Road Feeling Bad" and "One More Saturday Night". They're all good, but it's almost impossible to top that which just went down in the first 70+ minutes of this set. I definitely see myself coming back to this show over and over in the future. Show grade: "A- to A", depending upon my mood. Again... I don't think it's the best show, so far, but I do think it's my favorite!
  • KYTrips
    Joined:
    Ahhh.... 1972
    If ever there was a more stellar year in GD history, I'm not sure what it would be (okay, okay... I realize this topic is up for debate, but I cast my lot with 1972). That being said, I had really high expectations for this show, as I do almost all '72 shows. This one didn't disappoint. However, I do think that this show will suffer a fate of being underplayed by many Heads, as it's so close in proximity to the DP 11 show from the Stanley Theater in Jersey City that took place 3 nights after this gem. I do think the Stanley Theater show is better, but this one is pretty great too. My only knock on this show... I think the sound is a bit spotty. There's one period in the show where the tape hiss is very audible and a bit distracting until you realize you're just gonna have to deal with it. The show opens with one of my personal faves... "Big Railroad Blues". You know a show is gonna be good when they open with this one. Everything in this show is filled with energy. Hell... I even liked "Mexicali Blues" which to me is usually a snoozer. "Loser" and "Black-Throated Wind" both deliver, while the band takes a bit of a breather in a subpar "Cumberland Blues" in my opinion. "Sugaree" is great (as per usual), and is followed by a consistent run of "El Paso", "Tennesse Jed" and BIODTL. In my opinion, this show REALLY gets rolling when they break into "Bird Song" later in the 1st Set. I've heard much better versions of "Big River", but the first set closes with an awesome "Brown-Eyed Women" and a MONSTER "Playing In the Band." Not bad... and that was just the 1st Set!!!The 2nd Set kills! The boys keep raising the pot (no pun intended) with each subsequent song, starting with "Greatest Story Ever Told" and continuing through "Bertha", "Promised Land", a beautiful "Fried of the Devil" and "Jack Straw". Things fall off a bit when they play "Tomorrow is Forever", a short-lived song in the Dead repertoire for good reason in my opinion. Then they ease back into things with MAMU before they head into "Dark Star" which is sandwiched around a nice little drum solo by Billy. Out of "Dark Star"?... Why yes, I do believe I will take a China Cat>Rider. And it's a good one. The show closes with the Bobby one-two.... "Sugar Magnolia" and "One More Saturday Night". All in all, a great show. Grade: A-
  • Cousins Of The…
    Joined:
    1971??
    I have not gone through the 2nd set of 1971...and yes, I listed 1985 twice, my mistake.
  • One Man
    Joined:
    1971?
    I don't see 1971 on your list. And is something listed twice?
  • Cousins Of The…
    Joined:
    1984!
    I'm usually partial to the 60's and 70s, however this show is tremendous! short but impeccable first set, from beginning to end; second set is quite adventurous, with a long UJB, a standalone Playin' reprise and a killer Morning Dew. My favorite 80's Trip so far. Revising my rankings... 1970 1967 1973 1975 1974 1972 1976 1968 1984 1969 1977 1983 1991 1979 1980 1981 1982 1978 1990 1993 1992 1966 1985 1986 1994 1985 1995 1987 1989 1988
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"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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14 years 9 months
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One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.
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12 years 4 months
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Just FYI, my order for the box set processed within a minute just a few minutes ago.
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9 years 4 months
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Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.
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16 years 4 months
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Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.
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14 years 7 months
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That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....
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8 years 10 months
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Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.
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14 years 7 months
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I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...
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16 years 9 months
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My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?
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14 years 7 months
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Anybody have an explanation as to why every new comment is numbered #51?
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12 years 6 months
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Two times was the charm. Hooray!
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14 years 10 months
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I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!
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16 years 5 months
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Anyone who ends up with two box sets I will take one from you with interest.
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12 years 4 months
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Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.
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12 years 6 months
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My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.
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10 years 6 months
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Got one and received confirmation email. Thanks to all the help I received on this board.
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16 years 9 months
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I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on
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12 years 4 months
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Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!
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16 years 9 months
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Might have three sets though. LOL
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14 years 9 months
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1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.
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What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.
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11 years 4 months
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Sweet!! This IS something to be "giddy" about.
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8 years 10 months
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Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.
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13 years 2 months
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I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.
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9 years 4 months
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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9 years 4 months
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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9 years 4 months
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Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!
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16 years 9 months
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Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.
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That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.
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"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?
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12 years 11 months
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I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."
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16 years 9 months
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This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.
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10 years 9 months
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I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!
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16 years 9 months
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Get 'em while they last... site is working. 3:05pm
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16 years 5 months
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sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.
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13 years 4 months
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Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace
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10 years 7 months
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WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.
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10 years 4 months
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Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.
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15 years 5 months
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I would just start the ordering process over again.
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16 years 5 months
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dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!
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12 years 4 months
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I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!
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16 years 9 months
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I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.
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16 years 9 months
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I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!
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9 years 11 months
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This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.
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10 years 7 months
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Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.
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