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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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17 years
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Very excited just ordered BLUES FOR ALLAH, Blu ray Hi Res, 5.1, and Dolby Atmos Steven Wilson surround mixes. Any plans to release physical Blu rays ATMOS mixes for Working Man's Dead, American Beauty, Europe '72, would love to own those, BD sound better than streaming services.

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5 years 6 months
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USPS state that Daves Picks 55 was delivered, but it did not reach our house. I need an address for the sender to file a claim, is there a similar process to go through dead.net or Warner Music Group? Quite bummed that my discs are just gone.

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In reply to by daliles

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Send me a PM and I'll ask the Doc to get on the case. So sorry for your trouble.
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16 years 4 months
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I'm trying to figure out how to PM you through this site. Could you give me instructions? I'm not that technically inclined. :(

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No worries Um, I'm tech challenged as well, lol.
To PM someone here go to the "account" or sign in page and after signing in at the top of the page it has the buttons for reading or creating a message. Use MARYE (all one word) and she should get it. She is not here constantly but always responds within a day or so. Many folks have had her intervene in lost items for us with success.
Also the messages can be accessed from the upper right drop down next to your avatar after signing in. The drop down list has Chat, Recent Posts, My Account, Message, and Log Out.
Cheers

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13 years 5 months
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Hi! Mary E! Couldn’t get a message to you privately but was disappointed that subscribers in the UK didn’t get the chance to purchase early bird subscriptions. Can you help in any way?

SIMON1
It is virtually impossible that the subscription offer is really Sold Out. The PTB just need to fix the glitch in the website to allow us foreigners the opportunity to buy, either that or the site has been taken over by America First believers

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6 years 6 months

In reply to by Colin Gould

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Agree, this is crazy, I got notification of the seaside chat at about 3pm and there was nothing on DeadNet at 3.30, got the almanac email at 5.30, checked the shop at 10pm and its all sold out!
I’ve subscribed the last 6-7 years, it normally takes weeks to sell out.

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10 years 4 months

In reply to by BillN

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In Vancouver Canada it has said sold out since this morning. Just talked to Head in Salt Lake and not sold out there!

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18 years 8 months
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that the development team is diligently troubleshooting this and we hope to have good news for you shortly.
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18 years 7 months
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The Deads IT dept is notoriously bad, and I mean for decades now. I missed out on E72 because I tried to order the morning it went on sale for like 3 hours, and it was "sold out." Went home, thought about the price, and decided not to buy after all. What a dummy! Anyway, there's a plenty to be had

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In reply to by marye

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Let me also thank MARYE for getting the pre-order to work. I have sent her a direct message about the continuing issue I am having so I won’t belabour the point here, just be aware if using the express option using ApplePay from outside the US you may not be charged postage which is sure to cause problems at some point. As they say, ‘Short cuts lead to long delays’

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6 years 6 months

In reply to by Colin Gould

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Adding my thanks too Marye. Just to note, its seems loke the credit card option too isnt charging postage for overseas orders.

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18 years 8 months
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not getting charged shipping, that is, send me a PM with the details. The Doc is on the case and it would be helpful. Thanks!
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18 years 8 months

In reply to by Simon1

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Neither was I!
I can't seem to message Marye so here's the order
SHOP27643GU

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16 years 2 months
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I and a pack of friends dosed to the gills were on our way to see Jerry and the band at the SunDome in Tampa. Quite the show and a floating roof made for good times. Saw many a band at the SunDome, always a great time.

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13 years 3 months
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I seem to recall being able to access earlier years of 30 days-- is that still the case?

  • 1,273 replies
    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • bzipp01
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    Joined:
    previous years of 30 days?

    I seem to recall being able to access earlier years of 30 days-- is that still the case?

  • marye
    Joined:
    up there on the upper right pulldown
    the Message option isn't working for you?
  • PT Barnum
    Joined:
    it was 40 years ago today

    I and a pack of friends dosed to the gills were on our way to see Jerry and the band at the SunDome in Tampa. Quite the show and a floating roof made for good times. Saw many a band at the SunDome, always a great time.

  • iangillespie
    Joined:
    Postage

    Neither was I!
    I can't seem to message Marye so here's the order
    SHOP27643GU

  • Simon1
    Joined:
    Overseas postage

    I’ve just realised looking at my order that I wasn’t charged postage either! 😳

  • marye
    Joined:
    if this issue is happening to you
    not getting charged shipping, that is, send me a PM with the details. The Doc is on the case and it would be helpful. Thanks!
  • BillN
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    Joined:
    Subs

    Adding my thanks too Marye. Just to note, its seems loke the credit card option too isnt charging postage for overseas orders.

  • Colin Gould
    Joined:
    2026 Subscription

    Let me also thank MARYE for getting the pre-order to work. I have sent her a direct message about the continuing issue I am having so I won’t belabour the point here, just be aware if using the express option using ApplePay from outside the US you may not be charged postage which is sure to cause problems at some point. As they say, ‘Short cuts lead to long delays’

  • Simon1
    Joined:
    Early bird subscriptions

    Now working! Thank you Mary. Much appreciated.

  • itsburnsy
    Joined:
    Chill Ya'll

    The Deads IT dept is notoriously bad, and I mean for decades now. I missed out on E72 because I tried to order the morning it went on sale for like 3 hours, and it was "sold out." Went home, thought about the price, and decided not to buy after all. What a dummy! Anyway, there's a plenty to be had