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    marye
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    Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

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  • #421
    cosmicbadger
    Joined:
    Phantom login or stale page observations
    I bow to Mr Pids technical know how. Here's a couple of tips Phantom Log Ins This happens often to me. It seems to result from not logging off properly. When you log out, make sure that the process finishes completely before closing your browser or heading off to another site (wait for 'Done' at the bottom of the screen in Firefox). Also do not log out and then use the 'Go Back' button on your browser, once logged off it is best to close Deadnet and then reopen when needed. Stale Pages This is getting annoying. For example in 'Show Recent Posts' I often get the current page from when I last logged out. The only way to get the most recent is to log in .it makes browsing without logging in a real pain (which must use more bandwidth too).
  • #422
    reedchris
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    Joined:
    100 dead songs
    Me and some pals figured them all out about 10 years ago. I'm sure it will all come back to me if I see the picture. Time to investigate...
  • #423
    neal_cassady
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    Joined:
    100 dead songs
    does anyone know where I can find the answers?
  • #424
    marye
    Joined:
    I think the pictures
    will be back! Various experiments behind the curtain, I guess...
  • #425
    Frankly
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    Joined:
    spooky
    May i humbly recall that i solved the real nature of the problem(..Ghost)allready 1page ago....
  • #426
    Hal R
    Joined:
    As Floyd put it
    Welcome to the Machine If the doors of perception were cleansed, everything would appear to man as it is, infinite. William Blake
  • #427
    reedchris
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    Joined:
    It's too bad
    I really liked the pictures.
  • #428
    GratefulGigi
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    Joined:
    There is a ghost
    in the machine :o and it eat our pictures :)yep they are all gone!
  • #429
    reedchris
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    Joined:
    Picture?
    Now what the hell happened to my picture? Profile? How did these things just get erased? I logged on earlier today and everything was there. I never erased anything, how did that happen?
  • #430
    Mr. Pid
    Joined:
    Phantom login or stale page?
    I'll try to avoid getting too technical here, but I have definitely noticed differing page rendering when logged in vs not, specifically a high proportion of stale pages when not logged in. By that I mean pages that are missing content that should be there, such as recent posts that I saw when logged in, but which do not appear when logged out. My suspicion here has to do with browser caching. There is an HTML tag [META HTTP-EQUIV="Pragma" CONTENT="no-cache"] (replace the squares with angles) that will force browsers to reload each page from the server every time, that will probably cure this syndrome, but will also slow everyone down a bit, not to mention burning a LOT more bandwidth. Alternatively, as drupal is built with php, you could also try ' header(”Cache-Control: max-age=0″);' You might run this by your developers. It may help. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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16 years 11 months
Submitted by marye on
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Technical Problems
Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!
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16 years 11 months

Submitted by marye on Tue, 12/03/2019 - 08:30

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Yes, that functionality got broken during a site update. It has been restored, but yeah, you do have to put your shows back in, regrettably. It should work now though; let me know if it does not. In order to add a show, find it in the show list and click Mark As Attended.
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16 years 10 months

Submitted by wilfredtjones on Sun, 01/05/2020 - 20:16

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Just marked my 'Shows Attended'. Just go to the show page and mark as attended.

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4 years 11 months

Submitted by mff9200 on Tue, 02/25/2020 - 07:28

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Am I the only one to pay as much as $150 for a FLAC box set and get nothing? I tried calling for help and they'd send me another link within the next 3 days. I asked for my money back and they told me I'd have to wait up to another week for that. Am I the only one? I want to hear the music, but I feel I am getting "jobbed".

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3 years 5 months

Submitted by gratefuldragon on Tue, 11/10/2020 - 09:38

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I need help I have not gotten my Daves Picks 36! I have been a subscriber since Dave launched his series and I really do not want to miss out on 36!!! Please i have been trying to contact for over a week!

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3 years 5 months

Submitted by mel409 on Tue, 11/10/2020 - 10:29

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Been waiting on 2 shirts and a pair of socks for 30 days now...
Order still says processing; not even shipped.

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16 years 11 months

Submitted by marye on Tue, 11/10/2020 - 15:57

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send me a PM and I'll see what the Doc can do.
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16 years 10 months

Submitted by falcstubs on Wed, 12/30/2020 - 16:52

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Neither of the Buckeye Lake radio hours play can you help when you hit listen it does not start the music.

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3 years 2 months

Submitted by harryclark47185 on Fri, 01/29/2021 - 12:45

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It’s very easy to find out any topic on the web as compared to books, as I found this piece of writing at this web site.
https://wgslogin.com

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10 years 3 months

Submitted by BillDendy on Mon, 08/09/2021 - 16:39

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I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry I Miss Jerry a lot

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2 years 7 months

Submitted by Freeloadin_Rusty on Sun, 08/29/2021 - 19:21

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I took of a screenshot of one of the items in the store that I sent to a friend because I wanted to buy it and now I’ve apparently been blocked and banned from all the site features. This aggression will not stand man!

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16 years 11 months

Submitted by marye on Wed, 09/01/2021 - 08:39

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If you're still having this problem send me a PM with the details.
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11 years 3 months

Submitted by nappyrags on Wed, 09/01/2021 - 08:48

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The new download for Playing In Ther Band from the St Louis Box Set isn't working...not just me but others too...no problems with the first two that were made available...this kinda stuff is getting really really old fast...

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2 years 7 months

Submitted by glandheim on Tue, 09/14/2021 - 13:06

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b

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9 years 7 months

Submitted by 1stshow70878 on Sat, 10/02/2021 - 15:22

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Hi Marye, Trying to change the photo (avatar) on my account with no success. Tried three times and it does give me the green box that says it sized it for me but cannot get rid of that box or get the new photo to stick. No biggie, just trying to have a more personal avatar. Thank you. You're the best! I'm on a windows PC (not Apple) and using chrome browser.
Cheers!
Edit: I GOT IT! Duh, there is a save button way at the bottom. All good now. Peace.

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12 years 5 months

Submitted by m-skjellyfetti on Tue, 11/30/2021 - 08:40

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Hi, in recent days, when logged in, I was able to view message history, post, and write pm. Today, I am able to post, write, but unable to view message log. When selecting Message from the drop down under my user image, the screen returns 'unauthorized to view this page'. ? Please advise. thank you

update: 11-30-21.. Tech issue appears to be resolved. Thanks.

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10 years 8 months

Submitted by Thelonious_Cube on Tue, 11/01/2022 - 21:34

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Hi,

I've been trying to order the Dick's Picks subscrition for a week or two now

Orders don't complete and below (redacted) is what I get when using "Contact Us"

This is the mail system at host outgoing.POD190.demandware.net.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

dead-at-wmgcustomerservice.com>: host fanmail.artistarena.com[166.70.12.20] said:
550-XM-RJCT16: SPF Failure (ip=13.110.131.116, frm=xxxxx, 550
result=fail) (in reply to RCPT TO command)

Reporting-MTA: dns; outgoing.POD190.demandware.net
X-Postfix-Queue-ID: 085B132D4B
X-Postfix-Sender: rfc822; xxxxx
Arrival-Date: Wed, 2 Nov 2022 04:11:06 +0000 (GMT)

Final-Recipient: rfc822; dead-at-wmgcustomerservice.com
Original-Recipient: rfc822;dead-at-wmgcustomerservice.com
Action: failed
Status: 5.0.0
Remote-MTA: dns; fanmail.artistarena.com
Diagnostic-Code: smtp; 550-XM-RJCT16: SPF Failure (ip=13.110.131.116,
frm=xxx, 550 result=fail)

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9 years 7 months

Submitted by 1stshow70878 on Mon, 11/14/2022 - 08:47

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Has a malfunction this AM. Not showing yesterday's answer/winner but the day before instead.
That app always seems to have glitches depending on how you access it. Different results if coming from the 30 day tab on home page vs. from the comments section at bottom of home page. But that is doable either way if you just poke around. Thanks Marye
Cheers

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9 years 7 months

Submitted by 1stshow70878 on Mon, 11/14/2022 - 09:14

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The date is wrong. Says 10-14-84 and the answer was 10-15-84 according to all sources and comments. I saw it by going to previous days, click 13th, and incorrect answer and only a ' where the winners name should be.
Thanks again for your prompt attention.
Cheers

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3 years 2 months

Submitted by SWR on Wed, 05/03/2023 - 06:32

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I don't know if anyone from dead.net reads these but this website will not let me order the new boxset. I have tried as a guest and it doesn't take my order. I have tried using safari, chrome, and edge on a pc, MacBook, and iPhone with no luck. I have also used 3 different credit cards and PayPal and dead.net still will not take my order. I have ordered Dave's Picks and other boxsets in the past and I have never had an issue. Please take my money, I would like to order this!

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3 years 2 months

Submitted by SWR on Thu, 05/04/2023 - 05:44

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Alabama sales tax is still not being added to orders. We can’t order anything from the store.

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11 years 5 months

Submitted by larryguate on Sat, 05/20/2023 - 15:59

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I was told to contact you for help as I am not getting anywhere! My CD2 of this newest Dave's Picks has a glob of something (glue? plastic?) And won't play.
I have written in and got nothing back.
I need a replacement of only CD2
My order number was 137400000016959SF_US
My Address is:
Larry Salvisberg
3336 Kerner Blvd.
San Rafael, CA 94901
email: larryguate@hotmail.com
Thank you so much for any assistance or referral you can give me!

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15 years

Submitted by bethy0543 on Wed, 07/05/2023 - 11:31

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Since the July 4th sale began, I have not been able to load anything into my cart to purchase anything. Does anyone read this? Is there anyone on board?
What is the current phone number for customer service for the dead.net store?
Help, please?????
Is Help on the Way?

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4 years

Submitted by gr8fulgal77 on Mon, 03/04/2024 - 15:40

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Hey
The site isn’t letting me log in unless I say I need a new password. My password is correct but it still won’t let me log in!

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9 years 7 months

Submitted by 1stshow70878 on Tue, 03/05/2024 - 05:40

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Send a PM (message on drop down box) to site administrator MARYE. But you have posted so are you having to make a new password every time? I know the Store on the site has required a separate password recently to order stuff but some just log in as guest there. Good luck.
Cheers