Grateful Dead

Spring 1990 Box - SOLD OUT

sku: 375490


What's Inside:
60 page hardcover Smyth-Sewn book featuring essays by Dennis McNally, David Lemieux, and Blair Jackson and photos by Jim Anderson & Mike Laurentis
25th Anniversary Tour Program
Official Band Letters
6 Ticket Stubs
6 Cloth Sticker Backstage Passes
1 Tour Laminate
Official 1990 Band publicity shot
6 complete shows on 18 discs
       3/16/90 Capital Center, Landover, MD
       3/19/90 Civic Center, Hartford, CT
       3/22/90 Copps Coliseum, Hamilton, ON, Canada
       3/26/90 Knickerbocker Arena, Albany, NY
       3/30/90 Nassau Coliseum, Uniondale, NY
       4/2/90 The Omni, Atlanta, GA

Box Dimensions: 12-1/8" x 3-1/8" x 12-1/8"
Recorded and Mixed Live by John Cutler
Mastered by Jeffrey Norman in HDCD
Original art by Wes Lang
Individually Numbered, Limited Edition of 9,000

Introducing The Next Box: Spring 1990!

And now for something a little different. This year's box set - Grateful Dead: Spring 1990 - offers six complete shows from the epic spring '90 tour, one concert from each city the band played, personally selected by Dead vaultmeister and archival release producer David Lemieux. The sizzling six are: 3/16/90 Capital Centre (Landover , MD), 3/19/90 Hartford Civic Center, 3/22/90 Copps Coliseum (Hamilton, Ontario), 3/26/90 Knickerbocker Arena (Albany, NY), 3/30/90 Nassau Coliseum (Uniondale, NY) and 4/2/90 The Omni (Atlanta, GA).

In his "Producer's Note" in the beautiful book that is part of the box, Lemieux, who attended the first 10 shows on the tour, states, "To my ears this was the last tour that was consistently great, where every show is excellent, not a dud in the bunch." And Grateful Dead historian Dennis McNally's comprehensive and informative insider's essay in the box is titled "The Last Great Dead Tour." These guys know what they're talking about.

Basically, the band had been on an upward trajectory since Garcia's return to the road in the spring of '87, following his near-death the previous summer. Of course, 1987 was a trip in itself, what with the unexpected mega-success of In the Dark and their first hit single, "Touch of Grey." But the momentum just kept building with each subsequent tour, as Garcia got back up to full speed (and then some!) and the group as a whole was as unified as they had ever been since Brent joined the band in the spring of '79. New original tunes were popping up and the old favorites were imbued with a freshness and spirit that was so uplifting and inspiring. The band was having fun again, and it was downright infectious.

The group's fall 1989 shows-as documented two years ago on the Formerly the Warlocks box (two shows from Hampton, VA, 10/8-9/89) and on the 2001 release Nightfall of Diamonds (a single night in NJ, 10/16/89)- kicked the energy level up another couple of notches, as the band reintroduced such loved classics as "Help on the Way" > "Slipknot!," "Attics of My Life," "Death Don't Have No Mercy" and "Dark Star."

And when the band hit the road in mid-March 1990, they had a bunch of other cool tunes to lay on their unsuspecting crowds, including the return of "Loose Lucy" (last played in 1974; it's not on this box), Brent's "Easy to Love You" (missing since 1980), a rollicking cover of the Rolling Stones' "The Last Time," The Band's "The Weight" (with all four singers taking a verse each) and a lyrically retooled "Black-Throated Wind" (absent since 1974), which elicited huge cheers every time it was played.

Over these six shows, most of the cornerstones of the Dead's repertoire from the era appear-splendid versions of "Scarlet Begonias" > "Fire on the Mountain," "China Cat Sunflower" > "I Know You Rider," "Playing in the Band," "Uncle John's Band," "Eyes of the World," "Estimated Prophet," "Truckin'," "Sugar Magnolia," "The Other One," "Terrapin," "Stella Blue," "Feel Like a Stranger," "Bird Song," "Let It Grow," "China Doll," "Box of Rain," "Morning Dew"; you name it. From the fall '89 breakouts come "Help-Slip-Frank," "Attics of My Life" and "Death Don't Have No Mercy." Among the still newish tunes are "Picasso Moon," "Blow Away," "Foolish Heart," "Just a Little Light," "Victim or the Crime," "Standing on the Moon," "We Can Run" and a couple that would get their final plays from the Grateful Dead on this tour-"Built to Last" and "Believe It or Not." There are stirring renditions of "Dear Mr. Fantasy" and "Black Muddy River," rockin' takes on "Gimme Some Lovin'" and "Iko Iko" and the only version of the full "Hey Jude" the band attempted in the modern era. And the "Rhythm Devils" and "Space" jams at the heart of each second set are as noisy-beautiful-scary-funny-intense-mysterious-wild as you'd expect/hope for.

Of course, we understand that some of you may have other favorite shows from this tour you wish were included on this box. Really, you can't go wrong with any of them. But at 18 discs, this is still the second largest Grateful Dead box (after Europe '72: The Complete Recordings) that's been released, and the non-inclusion of any other shows from the tour definitely does not preclude their future release! But this seemed like a more manageable way to go, while still giving a sense of the tour's amazing depth and breadth.

Besides the discs themselves, Grateful Dead: Spring 1990 has much to offer, including: a gorgeous 60-page hardcover book containing copious color photos by Jim Anderson and Michael Laurentus, unique artwork by Brooklyn-based fine artist Wes Lang, fascinating business letters and communications related to the tour, a detailed historical essay by Dennis McNally, a Producer's Note by David Lemieux and individual show descriptions by Blair Jackson; a reproduction of the Dead's 1990 tour program (printed and sold later in '90, for the fall and Europe '90 tours); tickets and backstage passes of all six shows; a band publicity photo from 1990 by Ken Friedman; Dennis McNally's tour laminate; and reproductions of the colored 8x10 sheets GDTS sent out with hotel, food and other information for each city on the tour.

With recordings made by longtime Grateful Dead recordist and producer John Cutler, mastered by Jeffrey Norman in HDCD, you just know it's gonna sound great-and it does!

So, that's the skinny this time 'round. This box is limited to just 9,000 numbered copies - please note, this is the only time these shows will ever be officially available on CD. There will not be an All Music Edition and single shows will not be available physically. Due to ship out August 31st, we anticipate that this extraordinary set will sell-out, so order your copy today!

If you're looking for more of a bite-sized taste of the '90s, Spring 1990: So Glad You Made It, a 2-CD set featuring a handful of favorites, will be in stores on September 18th.

-Blair Jackson

Listening Party

4/2/90, The Omni, Atlanta, GA

Foolish Heart>
Looks Like Rain>
He's Gone>
The Last Time

Click here for an archive of past Spring 1990 Listening Parties.

Spring 1990: A Look Inside The Box

Bob Remembers Spring 1990

David Lemieux on What’s Inside Spring 1990

Tracklist

Show #1
Capital Center, Landover, Md (3/16/90)


Disc 1
1. Let The Good Times Roll> [4:11]
2. Touch Of Grey [6:28]
3. New Minglewood Blues [7:44]
4. Peggy-O [6:34]
5. Queen Jane Approximately [6:15]
6. Loser [7:22]
7. Black-Throated Wind [6:03]
8. Bird Song [14:23]
9. Blow Away [12:02]

Disc 2
1. Scarlet Begonias> [11:21]
2. Estimated Prophet> [11:04]
3. Ship Of Fools> [7:39]
4. Man Smart, Woman Smarter> [6:55]
5. Jam> [5:24]
6. Rhythm Devils [9:37]

Disc 3
1. Space> [10:42]
2. The Other One> [6:55]
3. Stella Blue> [8:49]
4. Sugar Magnolia [9:16]
5. The Last Time [5:19]

Show #2
Civic Center, Hartford, Ct (3/19/90)


Disc 1
1. Hell In A Bucket> [6:43]
2. Bertha [7:10]
3. We Can Run [7:05]
4. Jack-A-Roe [5:13]
5. Picasso Moon [7:41]
6. Brown-Eyed Women [5:59]
7. It's All Over Now> [7:25]
8. Deal [8:41]

Disc 2
1. Box Of Rain [5:27]
2. Foolish Heart> [11:35]
3. Playing In The Band> [8:32]
4. Eyes Of The World> [14:41]
5. Rhythm Devils [10:26]

Disc 3
1. Space> [10:52]
2. China Doll> [6:13]
3. Gimme Some Lovin'> [4:31]
4. Goin' Down The Road Feeling Bad> [6:55]
5. Around And Around [6:36]
6. Brokedown Palace [5:48]

Show #3
Copps Coliseum, Hamilton, Ontario, Canada (3/22/90)


Disc 1
1. Feel Like A Stranger [8:12]
2. West L. A. Fadeaway [7:41]
3. Easy To Love You [6:14]
4. Beat It On Down The Line [3:34]
5. It Must Have Been The Roses [6:29]
6. The Last Time [5:40]
7. Picasso Moon [7:07]
8. Don't Ease Me In [3:30]

Disc 2
1. Scarlet Begonias> [8:30]
2. Fire On The Mountain [11:44]
3. Samson And Delilah [6:51]
4. Believe It Or Not [6:32]
5. Truckin'> [11:04]
6. Rhythm Devils [11:36]

Disc 3
1. Space> [8:14]
2. The Other One> [6:42]
3. Hey Jude> [4:53]
4. Dear Mr. Fantasy> [3:58]
5. Hey Jude> [4:31]
6. Sugar Magnolia [8:45]
7. It's All Over Now, Baby Blue [7:10]

Show #4
Knickerbocker Arena, Albany Ny (3/26/90)


Disc 1
1. Hell In A Bucket [6:53]
2. Dupree's Diamond Blues [6:08]
3. Just A Little Light [5:15]
4. Black-Throated Wind [6:32]
5. Big Railroad Blues [4:40]
6. Picasso Moon [7:17]
7. Row Jimmy [10:53]
8. Blow Away [11:31]

Disc 2
1. Built To Last [5:29]
2. Victim Or The Crime> [9:56]
3. China Cat Sunflower> [5:45]
4. I Know You Rider> [5:24]
5. Man Smart, Woman Smarter> [6:14]
6. Rhythm Devils [11:21]

Disc 3
1. Space> [8:29]
2. I Need A Miracle> [4:03]
3. Dear Mr. Fantasy> [5:20]
4. Gimme Some Lovin'> [5:09]
5. Morning Dew [11:57]
6. Brokedown Palace [5:37]

Bonus Tracks From 3/24/90 Albany
7. Let The Good Times Roll> [4:01]
8. Help On The Way> [4:05]
9. Slipknot!> [3:50]
10. Franklin's Tower [8:04]
11. Loser [7:30]
12. Tennessee Jed [7:53]

Show #5
Nassau Coliseum, Uniondale, Ny (3/30/90)


Disc 1
1. Help On The Way> [4:12]
2. Slipknot!> [5:49]
3. Franklin's Tower [9:39]
4. Little Red Rooster [9:13]
5. Dire Wolf [3:28]
6. It's All Over Now [7:18]
7. Just Like Tom Thumb's Blues [6:12]
8. Picasso Moon [7:56]
9. Don't Ease Me In [3:26]

Disc 2
1. Iko Iko [7:07]
2. Playing In The Band> [9:19]
3. China Doll> [5:41]
4. Uncle John's Band> [8:16]
5. Terrapin Station> [12:59]
6. Rhythm Devils [9:48]

Disc 3
1. Space> [11:30]
2. I Need A Miracle> [4:02]
3. Gimme Some Lovin> [4:55]
4. Standing On The Moon> [8:56]
5. Not Fade Away [7:40]
6. Attics Of My Life [5:12]

Show #6
The Omni, Atlanta, Ga (4/2/90)


Disc 1
1. Feel Like A Stranger [8:44]
2. Mississippi Half-Step Uptown Toodeloo> [7:02]
3. The Weight [6:34]
4. Queen Jane Approximately [6:13]
5. Easy To Love You [5:37]
6. Brown-Eyed Women [5:46]
7. Let It Grow [12:21]

Disc 2
1. Foolish Heart> [9:20]
2. Looks Like Rain> [8:26]
3. He's Gone> [8:59]
4. The Last Time> [5:43]
5. Rhythm Devils [10:42]

Disc 3
1. Space> [9:04]
2. The Other One> [6:24]
3. Death Don't Have No Mercy> [7:37]
4. Around And Around> [3:41]
5. Good Lovin' [7:12]
6. Black Muddy River [6:28]

Wes Lang Talks Grateful Dead

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Joined: Jun 7 2007
Recieved mine

I received my set on Thursday [ 6493/9000 ]. USPS left it on my porch because no one was home because, being on vacation, I had taken my family to the beach. I opened it and was very happy to see that all the discs were there and none of them were damaged. The only blemish is a gouge on the back of the Copps Colesium digipack set.

Deadhead102's picture
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Joined: Jun 5 2008
Artwork

I just found it, but thanks for your help.

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Joined: Jun 7 2007
Artwork

PatagonianFox already posted a link for the artwork. Here it is again:

https://picasaweb.google.com/titanarch/VaultBoxes

Deadhead102's picture
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Joined: Jun 5 2008
Artwork

Please post a page of the disc cover art. I haven't been able to find it anywhere and it's a pain in the ass to scan all of them. Thanks.

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Joined: Aug 26 2012
beyond my expectations

opening this box set was really fun, lots of super cool extras and keep sakes. lots can be framed and hung in your home. we're just now about 1/2 way through the music. feeling gratefully nostalgic as some jams are just soooo good they really bring you back to this era. I'm so glad I got this after being a little hesitant at first. the art work is sick and wes lane really produced some great work here. overall its a 10, get it if you can!

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Joined: Aug 26 2012
beyond my expectations

opening this box set was really fun, lots of super cool extras and keep sakes. lots can be framed and hung in your home. we're just now about 1/2 way through the music. feeling gratefully nostalgic as some jams are just soooo good they really bring you back to this era. I'm so glad I got this after being a little hesitant at first. the art work is sick and wes lane really produced some great work here. overall its a 10, get it if you can!

FootBear's picture
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Joined: Jun 12 2007
Nevermind

Venting will change nothing

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Joined: Sep 4 2007
Superb!

You folks whining about this box.....Ya don't know what you're missin'! Thanks Dave, Jeffrey, Blair and all involved. An historical tour captured in all its glory. Just a wonderful set!

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Joined: Mar 16 2009
Blown away...

Spring 1990 box arrived on Saturday. Have listened to the first show. Performance and audio are outstanding as is the packaging. Great job all around!

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Joined: Feb 2 2011
Europe 1990 Next?????

On the back cover of the Black Tour Program-like book is The Europe 1990 Tour Poster.

Is that perhaps a hint of what will be released next???

I was at the Frankfurt shows with a lot of people from Heidelberg and would love an official release with all the goodies.

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Joined: Aug 26 2012
#712 safe and sound

Ordered 3 days before it shipped and scored a low number. Loving it.

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Joined: Jul 22 2007
Crackin up

My disc 2 of 3/19 is cracked. The other 17 discs have been safely transferred to regular jewel cases, though what I gather below we have to send the whole set back to get replacement discs. Unbelievable. Oh well maybe they can replace my wrinkled 1990 tour booklet too.

SPACEBROTHER's picture
Online
Joined: Jun 4 2007
Got It! #7222

My box was ordered together with another copy, one my buddies and one mine, shipped in the same package. His box number is somewhere in the 1400's, while mine is #7222. These are being distributed randomly.

I recieved my copy of the box with no issues. Everything inact. Nothing broken or missing. Each disc uploaded onto iTubes with no issues, even though some of the labeling submitted by those who got theirs first is all over the mark. I relabeled everything chronologically on my account.

Fisrt thoughts: Barely scratched the surface of listening and so far, it's among the best sounding recording released to date. The extra goodies, the outer and inner box designs are really nicely done. The two books look cool.

I give this an A+ all the way around for quality product and smooth and prompt service!

How long do we have to wait for the rest of the tour to be released? Hopefully sooner than later!

Like I did with the E72 box, I'm going to listen chronologically. The last show is the one from this set I attended. Looking forward to the 6 show journey. I'll eventually listen to Daves Picks Volume 3 now that I finally recieved my copy, just to mix things up a little bit.

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Joined: Dec 24 2010
@Hoopsie

Sent you an email ! Thanks again!

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Joined: Dec 24 2010
@Hoopsie

Sent you an email ! Thanks again!

DaddyDead's picture
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Joined: Mar 7 2010
WOW!!!! Thank You!!

Just received mine today.... I didn't do Europe '72.... but this one is worth every penny!!!! They are making this feel as special as that time in our history was -- right down to the packaging. This thing is loaded with bells & whistles and you guys really pulled this off top notch - Bravo! I threw in the first disc and it took me back to exactly as I remembered it to be. I'm sure the remaining shows are just as stellar and look forward to enjoying this for years to come. Thank you, Thank you, Thank you!!! A volume 2 - as suggested in the materials would be good. Not to throw ideas your way, but a Solder Field box set would go a long way as well. Just saying... Peace.

DaddyDead's picture
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Joined: Mar 7 2010
WOW!!!! Thank You!!

Just received mine today.... I didn't do Europe '72.... but this one is worth every penny!!!! They are making this feel as special as that time in our history was -- right down to the packaging. This thing is loaded with bells & whistles and you guys really pulled this off top notch - Bravo! I threw in the first disc and it took me back to exactly as I remembered it to be. I'm sure the remaining shows are just as stellar and look forward to enjoying this for years to come. Thank you, Thank you, Thank you!!! A volume 2 - as suggested in the materials would be good. Not to throw ideas your way, but a Solder Field box set would go a long way as well. Just saying... Peace.

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Joined: Apr 2 2008
Arrived in AK

#88 arrived today in Anchorage. Just finished importing the last disc and everything is "Just exactly perfect". Thanks

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Joined: Jun 5 2007
Arrived and Happy!

I too received this with 03/22/90 Disc 2 Cracked - but oh well....they said they will just send replacement disc 2.

.

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Joined: Jan 5 2012
Hey Ziggybirds

Cracked switcharoo!

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Joined: Jan 5 2012
Hey Ziggybirds

Using marye's spam-free method, you can reach me at bradfordhoopes (AT) hotmail DOTCOM!
Spammers beware!

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Joined: Mar 18 2010
Just exactly perfect

It's amazing how 3 weeks ago, we didn't even know there would be a new Box Set. Now here we are, and it's in our hands. And it's a beauty. Everything is top quality- outstanding job on this one. Thank You!

Forry's picture
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Joined: Jun 20 2012
Missing disc one from 3-19-90 Civic center,Hartford,CT

In place of the first disc from the 3-19-90 Hartford show I have disc one of 3-22-90 Copps Coliseum show!I need to get a replacement copy of the FIRST DISC from the 3-19-90 Hartford CT show.everything else is great!

hbob1995's picture
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Joined: Jun 26 2007
Sorry

About the double post

fluffanutter's picture
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Joined: Feb 25 2012
Just got my discs today

and am happy to report that they are all in fine shape without any cracks or problems . The music is warm and wonderful and am truly having a great time reliving those moments.

Thanks to all those who made this possible!

giantnerd's picture
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Joined: Jun 24 2007
Stoked

The first Dead I listened to was Without a Net, and I really love that sound. I like the synths and MIDI stuff. This set is amazing, and I am glad that Rhino figured out that there are about 10,000 Deadheads around the world who will buy just about anything they put out. The backstage passes are suitable for framing, and the books are filled with great stories and photos. Luckily none of my discs are busted, but the outside was banged up a little. I would not be surprised if some of the packages got some rough handling during shipping. #6201, but I would never sell this set anyways. Thanks to all involved who still keep these great releases coming. As one of the 10,000, I'm sure this won't be the last transaction!!!

giantnerd's picture
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Joined: Jun 24 2007
Stoked

The first Dead I listened to was Without a Net, and I really love that sound. I like the synths and MIDI stuff. This set is amazing, and I am glad that Rhino figured out that there are about 10,000 Deadheads around the world who will buy just about anything they put out. The backstage passes are suitable for framing, and the books are filled with great stories and photos. Luckily none of my discs are busted, but the outside was banged up a little. I would not be surprised if some of the packages got some rough handling during shipping. #6201, but I would never sell this set anyways. Thanks to all involved who still keep these great releases coming. As one of the 10,000, I'm sure this won't be the last transaction!!!

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Joined: Jan 29 2011
Ziggybirds

Let me know if that doesn't work out, and I'll help you out. My buddy is going to hook me up with disc 3 until I get the copy I paid for!

hbob1995's picture
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Joined: Jun 26 2007
Unbelievable

This is the gold standard that all future box sets will be compared to! And my order still shows as "being processed".I phoned customer service yesterday and they said it might ship next week. Imagine my surprise when it turned up with the postman today. This set is gorgeous and I haven't even gotten around to the music yet! Way to go DL. Rock on.

boblopes's picture
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Joined: Jan 13 2009
Why is the album name on each disc have a different format????

This drives me crazy - when I rip a show to Apple Lossless the format of the disc changes so it's hard to put a whole show in queue - wicked frustrating.
Shows that were good:
1990/03/16 Capital Centre Landover, MD
1990-03-26 Knickerbocker Arena • Albany, NY
Hartford has two discs starting with the name and one with the date, same of Copps.
Nassau and The Omni do the venue, city/state, date, disc #

Dave's Pick 2 was the worst:
Dave's Picks, Vol. 2: Dillon Stadium, Hartford, CT 7/31/74
1974-7-31 Dave's Picks, Vol. 2: Dillon Stadium, Hartford, CT
Dave's Picks Volume 2 - 7-31-74 - Dillon Stadium, Hartford, CT

Come on intern - I know this is a sweet gig, but let's have some consistency please.

Noticed this on some of the Dick's picks selections too.

With all that said, digging the music so far.

hbob1995's picture
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Joined: Jun 26 2007
Unbelievable

This is the gold standard that all future box sets will be compared to! And my order still shows as "being processed".I phoned customer service yesterday and they said it might ship next week. Imagine my surprise when it turned up with the postman today. This set is gorgeous and I haven't even gotten around to the music yet! Way to go DL. Rock on.

markabauer's picture
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Joined: Jun 5 2007
impressions, hdcd

They were on fire on every show in the box.
I think this is much stronger than any of the 89 shows that have been released (including the Warlocks box).
Bought it for the music, and was not disappointed.
Sound quality is outstanding.
Only complaint is that they could have fit most of the shows on 2, instead of 3 CDs.
Book and bonus materials are great, although I would have liked a music only option.
Still, this is one you've gotta have.

In response to the previous question, Denon CD/DVD players usually include HDCD decoding capability... have had good luck with them.

markabauer's picture
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Joined: Jun 5 2007
impressions, hdcd

They were on fire on every show in the box.
I think this is much stronger than any of the 89 shows that have been released (including the Warlocks box).
Bought it for the music, and was not disappointed.
Sound quality is outstanding.
Only complaint is that they could have fit most of the shows on 2, instead of 3 CDs.
Book and bonus materials are great, although I would have liked a music only option.
Still, this is one you've gotta have.

In response to the previous question, Denon CD/DVD players usually include HDCD decoding capability... have had good luck with them.

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Joined: Aug 25 2012
denver arrival

#101 came today in great shape

boblopes's picture
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Joined: Jan 13 2009
581 has arrived! Have a hdcd question

USPS delivered 581 to me today. I ordered first day available when I got the email in the morning eastern standard time. FWIW, the number plate looks different than the video of #1 - not sure if scratched or not. Looks like the corner was dropped, but so far the cds look ok. Ripping it now to Apple lossless so I can stream via Sonos so my whole house can rock!!!

Have a question on HDCD, does anyone have recommendations for a good quality CD or DVD player that has the HDCD capability? Would like both analog and digital out too. Prefer CD, but DVD will work too.

Thanks and peace out!

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Joined: Jan 2 2009
artwork/numbers

Patagoinian Fox- - Thanks for posting the link to the artwork !

I got mine yesterday -- no. 270.

PalmerEldritch's picture
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Joined: Jul 25 2011
Patagonian Fox

Thanks for the artwork link, Patagonian Fox! I think I called you a "lovable" gadfly in a previous post and I meant it and I was right!
Thanks again!

wilfredtjones's picture
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Joined: Jun 4 2007
happy happy joy joy

Mine came - - 8-1-76 of 9000! I got Jerry's 30 something Birthday box...haha...everything looks nice. Good job guys.

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Joined: Dec 24 2010
@Hoopsie

Deal! Now how do we exchange email addys without the world spamming us (laughing). Did you ever trade with "Ziggy" back in the DNC days of the 90s? If so, I might still have your addy!

PatagonianFox's picture
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Joined: Oct 25 2011
HOT stuff!

wow!

show #4 might have just eclipsed show #1.

can't wait to hear #5 & #6.

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Joined: Jan 5 2012
Hey Ziggybirds

I'll send you a Disc 2 of 3/22/90 if you can send me Disc 3 of 3/16/90.
!

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Joined: Dec 24 2010
@Gretsch

Hey man, can you send me a copy of JUST disc 2 of 3/22/90 so I don't have to deal with these clowns and their utterly horrid customer service?

Anyone willing to - would be much appreciated?

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Joined: Jan 29 2011
Sending the whole set back

Sending the whole set back might just prove to be an exercise in futility. I just e-mailed Dr.Rhino as Marye suggested. It is with trepidation that I will be sending my set back. I already spent the evening scanning each disc for errors and it doesn't seem that UPS beat my package up either. It would be redundant to send the whole thing back for one disc in my opinion.I just want one disc exchanged. Maybe they are looking at a way to write these defected sets off off as a loss but hopefully not at the customers expense. I purchased everything that Dead.net has offered since before Rhino took the releases over. As long as this is handled swiftly and without adding more variables for further mess-ups Ill keep supporting the releases.However based upon the experiences I've read with other customers when dealing with DR.Rhino I think they are going to make this much more complicated. There are still companies out there that are willing to do right by the customer and I hope Rhino uses them as an example. I mentioned in my email that Mosaic a smaller company dealing with limited edition numbered jazz box sets, would have the replacement in the mail Monday Morning, No questions asked. If i remember, it seems that different people got different remedies when they were having problems with the EU72 sets and I guess some still have not at all if I am reading correctly.
I just hope they don't punish us by making it harder than it has to be. After all its not our fault these types of things are constant with the Rhino releases.

Again, We'll see.

Peace

PatagonianFox's picture
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Joined: Oct 25 2011
link to individual show cover art

here you go --->

https://picasaweb.google.com/titanarch/VaultBoxes

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Joined: Dec 24 2010
Cracked CDs - for your enjoyment

http://i1163.photobucket.com/albums/q552/ziggybirds/6ad1e1dd.jpg

http://i1163.photobucket.com/albums/q552/ziggybirds/854ea278.jpg

The first is the cracked disc. Note the crack near the "A" in "Dead"

The second is what they want me to mail back instead of sending a replacement disc.

As I said earlier, I was one of the "lucky" ones who got the E72 box. And I am still waiting to receive the customization for it (I did receive the box and music - but no number, no labels, no personalization as paid for).

Now maybe they used a jackhammer to push the disc into the holder. But obviously there is no quality control on this "limited edition".

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Joined: Jan 5 2012
Another Cracked/Defective Disc 3

Here's reporting another cracked Disc 3 of Cap Ctr 3/16/90. Bummer. Seems to be a mini-epidemic.
Tell me I don't have to sent the whole box back!

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Joined: Mar 8 2009
Individual show cover art

Does anyone have scans of the artwork for the individual show covers yet?

Would it be possible to post "official" images here on dead.net? Mark P.? DL? Bueller?

Thanks!

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Joined: Dec 24 2010
To marye re:Defective Discs

I did receive an email from support sending me a label to send the entire box back.

I have a wee problem with this solution. I have yet to receive the personalizations, labels, unique number etc. from the E72 box I ordered early that Rhino Corporate promised me after I had exhausted all possible scenarios with "support" during the last fiasco. Which, for most of us is why we bought that set in the first place. So instead, the "simple" answer is mail back this box while I wait on a replacement??????? Really?

Is it too difficult to send one disc? The solution is I have to box up the entire set and WAIT to receive a replacement set, which you have yet to completely fulfill from my last boxed order of 1/21/11 ???

The discs are NOT numbered. Why can't it be as simple as - send me your broken disc 2 of 3/22/90 while we send you the replacement??

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Joined: Dec 24 2010
To marye re:Defective Discs

I did receive an email from support sending me a label to send the entire box back.

I have a wee problem with this solution. I have yet to receive the personalizations, labels, unique number etc. from the E72 box I ordered early that Rhino Corporate promised me after I had exhausted all possible scenarios with "support" during the last fiasco. Which, for most of us is why we bought that set in the first place. So instead, the "simple" answer is mail back this box while I wait on a replacement??????? Really?

Is it too difficult to send one disc? The solution is I have to box up the entire set and WAIT to receive a replacement set, which you have yet to completely fulfill from my last boxed order of 1/21/11 ???

The discs are NOT numbered. Why can't it be as simple as - send me your broken disc 2 of 3/22/90 while we send you the replacement??

PatagonianFox's picture
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Joined: Oct 25 2011
of the 3 shows i've heard thus far....

i'd say 3/16/90 capital center is the best, but really all are great.

hopefully, the success of this box set will convince rhino to release more stuff from the 87-90 period.