Europe '72: The Complete Recordings - All The Music Edition
The Complete Recordings -
All The Music Edition
Our Europe '72 boxed set is now officially sold out, with all 7,200 boxes now gone! We can't thank you enough for your support, for having faith in the project and taking the plunge to purchase this unprecedented release. Despite the fact that it's going to be a bit of a wait before it arrives on your door step, we are sure you'll be blown away with the results.
We are now offering the All-The-Music edition of Europe '72, which includes all of the music recorded on the tour, with each show in its own individual package, complete with its own liner notes by Dead scholars such as David Gans, Blair Jackson, Steve Silberman, Gary Lambert and others, as well as by attendees of some of the shows. You'll get 73 CDs and over 70 hours of prime Grateful Dead.
IT'S ALL ABOUT THE MUSIC...
Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping and clearly cosmic 73 DISCS (over 70 hours of music!). Bet you didn’t see that comin’!
Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this enormous box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!
This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.
Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.
Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).
So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.
It's been enlightening to read the thread since my original post. Good points made by all on both sides of the ledger; articulately conveyed without the meaningless barbs of many boards. Way back when, I didn't read the fine print, or certainly didn't read the original webpage advertising with the cautious eye that others did in light of the previous experience with the Fillmore boxset. I was unaware of that situation as I don't usually read this board and I certainly didn't think I needed to be checking back on the site to see if there was some slightly different offerings of the same music being made available.
Nonetheless, I still have a warped book that hasn't been replaced, and several ripped sleeves that I had also asked to be replaced. I was properly reminded that Rhino is running the merchandise show. It appears from other posts that the squeeky wheel is necessary to get the proper customer service response from them. Thanks everyone for the info. Now I need to go check if I got this sticker thing with the number - whatever that is. It seems I've been too busy listening to the music. Which, btw, is freakin' awesome.
In summary, music = *****, customer service = 0*. Peace...
Ever been fleeced?
Thanks garseeya. Right back atcha! :)
I just wanted to tell you that i think you are a standup guy and i like you alot!! My post wasn't directed at you at all, you have alot of good points and i love your last post! Your response was honest and i love that!! Peace Hal!!!!
I will say that it's too easy to lump anyone who has something positive to say into the area of "those who didn't have problems." In every post I've made here, I've agreed wholeheartedly that Rhino made some big-ass mistakes here. If you go back and look at some of my earlier posts, I even spell many of them out and make some straight-forward suggestions to Rhino on how to handle it better next time around. But I don't fall into the "all or nothing" camp. So when I see people complaining about something that I don't personally see as Rhino's fault, I'll say so. And remember, in general, more people tend to take the time to post complaints than to post why they're satisfied. That said, I think 90% of the complaints on this site are justified. And Rhino knows it. It's that 10% that seem to just come from rage or from misunderstanding that I have felt compelled to comment on here. Again, if only to offer another voice. I have no stake in backing Rhino beyond the fact that I am really enjoying this music and am glad that they are out there making it available and do not want to see that stop. But I'm not going to let them off the hook for their mistakes and oversights and in not being prepared to handle the distribution of this box set. I've said it before and I hope it holds true that they have probably learned a great deal from their mistakes here and we will (hopefully) see the results of that next time. And while Rhino is a big company that has been around for a long time, this Box Set was, indeed, something a bit off the beaten track for them. That's not an excuse, just awareness. It doesn't mean people shouldn't be angry, aggravated, even bitter. But don't throw the baby out with the bathwater, as the old saying goes. All I'm trying to offer is a little perspective on those who tend to feel that Rhino is actively out to screw them over. Releasing the shows individually is just one of those topics that I personally don't feel Rhino deserves shit about (except for their bad-timing). I don't believe they broke any promises here. That does not mean I do not support and stand behind many (if not most) of the other gripes people have. I have always said as much. Again, it doesn't have to be all or nothing. This side or that side.
I think I've said about all I need to say here.
Have a great week everyone. And enjoy the music.
I'm totally with you on this one. If you were one of the ones who got put through the ringer of course you are going to be soured. It is easy to be positive if you had no issues and the issues with this release are monumental from the minute it was released - the site crashing, the under-estimation of the demand, the over promise of the box contents and not listing out exactly everything included (I'm not much for surprises), running credit cards then saving that info for 9 months down the road and THEN trying to charge the card, no way to handle address and credit card changes until it was way too late, sending out boxes before getting the card issues straightened out so people could freak out as to why they had not received their box yet, customer service that was atrocious at best until marye kindly elevated it to someone who actually knew what they were doing to getting the box unpersonalized when it was supposed to be. It was supposed to be the first 3000 personalized then it turned to all 7200 and ended with if you got your tag you are lucky. In the big scheme that part is not a big deal but I don't want to give them a free pass - it's not what I ordered so why would I blow that off?? I am not even going to hit on the packaging issues. The wole thing was second rate hell even third or 4th rate which is astonshing from a company this big that has been putting out music for a long long time.
The bottom line for me is that I don't like the business model of "as long as these dopes get their music, they won't care about anything else". That is the message I take home from all of this. It's sad, really sad.
Everyone here can have their own spin on this embarrasing operation that's fine. You have some people here who defend them to the end well okay they need people like you. As for Rhino "no offense to Hal" They are not a company that just opened up this year, they are a well established outfit one of the biggest! Of course they didn't expect the demand for this but if that's the case wait until you can don't send out some boxes and not others, or half assed boxes with problems! There has been problem after problem i don't have to repost them, people who say they hate to read complaints well they have alot to complain about! This should not happen by a record company as big as rhino that's bullshit! Just because the people who luckily got theirs with no problems doesn't mean they should say their angry at negativity. I've been ordering rhino products for a long time now and in the last 5 years it's gone down hill cd's scratched brand new shit packaging and so on i love rhino but they slacked off a bit. The customer service at dead.net is the worst i try to be reasonable with everybody but you can't defend them when they have no info, no email response, messed up orders, i mean really it's a sad way to treat your customers all around. I'm sure someone will respond to this post as the spin doctor and defend their actions but proof is in the posts. Granted there's been some good things posted here but alot more bad if this were feedback for a restaurant would you eat there i don't think i would enough said!!
I do understand your disappointment, Tony. But I don't share it. When Rhino first announced it, they had no clue that the demand would be this big. They stated that if they couldn't get 3,000 pre-orders, the box wouldn't even be produced! And they needed to reach that number in 4 months. They reached it and surpassed it in 4 days! Extraordinary. Rhino learned something new about us that day. And about this music.
I understand that there are those out there who could not afford the box. Or found a way to do so, but would have preferred to have bought individual shows. I agree that the announcement of individual shows was poorly timed --shockingly so-- but I agree with Syracuse78 that it seemed inevitable. Many people had discussed here on this site that the shows should and probably would be available in download form.
I'm happy to know you liked the box. And I'm sorry you feel a bit misled. Buying this box was a crazy expense for me on my budget. But it was something I knew I wanted. In its steamer trunk form. So I found a way to make it possible, as so many Heads did. I'm just happy now that the folks who couldn't come up with that money, not then and not now, have a chance to get these shows slowly, as they release them individually. Remember, they haven't released them all for individual purchase yet. You still have something that is currently unavailable to anyone unwilling or incapable of purchasing the entire tour at once. Not to mention the incredible savings of buying them all at once.
I understand you may have opted to buy one show at a time -and selective shows at that- had you known they would be made available. But Rhino was responding to a very real demand. And like Syracuse78 mentioned, they weren't about to make the same mistake they did with other limited editions they may now be regretting (and have gotten flack over). I, for one, would not be upset if they released those box sets one show at a time. But I would understand those that would be upset as it was clear in the literature that that would not happen. No such statement was made here. You have a right to be upset, I don't want to take that away from you. I just want to make sure that a voice is heard and represented here that may not share your grief or disappointment in that particular arena.
Peace to you as well, Tony,
Wow, I'm impressed, I received an email today from customer service stating that all my concerns are being addressed, including the ripped sleeves. Thank you customer service for stepping up and doing the right thing, my faith is restored and good vibes prevail. Now, follow thru and send me my replacements and I will be forever grateful.
So, anyone and everyone, request replacement sleeves and hopefully your request will be honored as well as mine was. Be kind and all will be ok.
"Without love in the dream, it will never come true"
But not all 22. Like I said, the ones I wanted most were the smaller ones: Beat Club, Luxembourg....there was no reason to think they'd release all those. If that WAS the plan from the beginning, shame on the powers for telling us to raid Grandma's cookie jar or take a second job to obtain this music.
I don't want to keep posting, because it wasn't my intent to make a federal issue out of this (I tried PMing, but got an error for some reason). But I believe the gripe is legitimate, and no one's going to change my mind.
I still think the trunk is the best release ever, and I even got my personalized Gentle Jack Jones sticker first time around, so I had none of the customer service issues others have had. Arriving home to the box on my doorstep was a magical moment.
But I'd really had fought with myself over the gluttony factor, so I truly wouldn't have bought it had I known any show I wanted would be made available separately. Which I voiced very early on when people started clamoring for individual shows.
Absolutely gorgeous Fall day here in Portland, OR, hope yours is the same!