Grateful Dead

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ejjd's picture
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Joined: Aug 20 2007
real slow

For about the last 6 weeks getting around this site has been very slow. Real slow.
Any advice is appreciated.
Thanks
EJJD

marye's picture
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Joined: May 26 2007
sorry guys

please report order problems in the Having Problems With Your Store Order? topic and I'll find it a lot faster. PMs sent and we'll get to the bottom of this.

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Joined: Jan 13 2009
download not there

I paid for the 5.10 show and it does not show up in my downloads... HELP I need that show!

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Joined: Jun 5 2007
Washington DC show download problem

FatJackson...I got the DC show and I have the same problem...it is NOT showing in the download area....so I cannot download either....

bond007a1

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Joined: Apr 17 2009
Quick question

Sorry up front if his is the wrong thread.Recently i bought "Dead ’09: Greensboro, NC 4/12/09 256k MP3 Download " and I got the confirmation Email and it directed me to http://www.deadnetstore.com/User/MyDownloads.aspx to download. so my question is how long does it take to be able to download? I talked to 4 customer service reps for the GD store and I regret to say they where full of fail. All they did was repeat my order to me and told me they cant help me for 4 days. Any info will help greatly.

Please help,
Fatjackson

marye's picture
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Joined: May 26 2007
yeah, this multiple login thing

is quite annoying! I've reported it to Jonathan, but thanks for the data point.

pkpotter's picture
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Joined: Jun 7 2007
log in

Yes, I keep showing as multiple log ins, three right now and I only logged in once this morning. I can post in the forum this morning though.

erickat's picture
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Joined: Feb 20 2008
you probably already know about this

The site is acting very strange lately - I see you took the chat room down, due to the way it was acting - but now, sometimes when I log on, there is no message - so I log on again, successfully - and see I'm listed twice. If i try to go to the chatroom, it says it's offline - but I show as not logged in. If I hit the back button, I am shown as logged in. It looks like alot of users are showing up as logged in multiple times. - not sure what's going on there.

marye's picture
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Joined: May 26 2007
yes, eric...

you seem to be today's lucky victim of a bug that has ensnared Bob, Gigi and several other blameless souls over the months. I've mentioned it to Jonathan.

erickat's picture
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Joined: Feb 20 2008
I can't post

Whenever I make a post, i get a message like "your post has been queued for review by the administrators" - and then it never appears - meanwhile, other people can post just fine

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