• 306 replies
    marye
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    May 26, 2007
    Got issues with something? Wish we were doing something differently? Speak up here!

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  • September 14, 2018 - 9:31am
    marye
    Joined:
    May 26, 2007
    yeah...
    That does seem to have gone out a bit overenthusiastically. All should be good if you're logged in and posting, but if I hear otherwise I'll post it.
  • September 14, 2018 - 3:05am
    darkstar
    Joined:
    June 7, 2007
    Email About Inactive Account
    I received this email about closing my account. How is activity measured; posting or logging in? I have logged several time over the last five years. In an effort to maintain the best possible experience for our users, we periodically remove inactive accounts from the site. We noticed you haven’t logged in for over 5 years. If you would like us to keep your account, simply log in to the site within 2 weeks. If you don’t remember your password, you can reset it HERE. www.Dead.Net/User/Password Thanks!
  • July 30, 2017 - 9:05am
    marye
    Joined:
    May 26, 2007
    I've sent the Doc a message
    to see if he can assist.
  • July 29, 2017 - 3:41pm
    wave.that.flag
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    January 11, 2008
    dead.net did not confirm my shipping address...
    and they sent my Dave's 23 to the wrong address. As soon as I got the shipment confirmation email, I called and emailed with my change of address and was assured over the phone that it would arrive at my new address. As it turns out, they shipped it to my old address and now I have to track it down somehow at my old apartment building. It was probably placed in my old mailbox which is likely now someone else's mailbox. I changed my address with the U.S. Post Office well over a month ago, but I guess when UPS delivers through the USPS (as indicated by the tracking history) they don't pick up your address change? I emailed customer service today again and they said basically, "Sorry, your shipment is too far along in the order process to change or add." Too far along in the order process? Really? Do you think so? Oh yeah, you've already shipped to the wrong address this last Friday after I informed you immediately of my address change. Customer service also stated that if the package is sent back to them, they'll then forward it to me. So now I have to depend on the kindness of strangers to get my numbered edition that has since sold out? Um, thanks. Remember when they would confirm your subscription address? Why did they stop doing that? I've bought so much stuff from this site over the years. I'm a totally Dead-icated fan. I think a little more care and respect is in order here. At least enough to get my subscription to the right address. Thanks for reading my rant. Peace.
  • November 22, 2014 - 3:59pm
    wilfredtjones
    Joined:
    June 4, 2007
    same here in WI
    Same here - a balmy 37 degrees last I checked. Better that than the cold, ice and snow we had the prior 10 days. Kind of a warm-up actually...we were having weather portentous of an early start to winter. The cold will be back though. More snow and I think I'll be strapping on the snow shoes.
  • March 27, 2012 - 12:26pm
    marye
    Joined:
    May 26, 2007
    cold and rainy
    in Oakland.
  • March 26, 2012 - 8:12pm
    cosmiccowboy-1
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    Joined:
    February 9, 2008
    info
    dont really remember how i got there but the web site was pipl.com thats all i can remember, it was late or should i say early one night ,i mean morning after a shot or 12 of turkey(wild) so you know i could have been about to go to sleep (pass out) hey it was 82 and sunny here in savannah today how about where you are.
  • March 26, 2012 - 8:01pm
    cosmiccowboy-1
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    Joined:
    February 9, 2008
    personal info
    yea, i put that stuff on there when i was nieve about the net and was a rookie online i know better now. just because you are paraniod doesnt mean that some one is not over your shoulder.digg it. dont know when next box set is yet hey bro where are you located in this world (not exzactly but close)
  • March 24, 2012 - 12:48pm
    marye
    Joined:
    May 26, 2007
    cool
    no worries, just that you're likelier to get discussion there!
  • March 24, 2012 - 4:34am
    Parkas4Kids
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    Joined:
    February 3, 2012
    @marye
    Good point. I'll re-post it there, but it has been on my mind a lot lately.
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Got issues with something? Wish we were doing something differently? Speak up here!
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It would be useful if Forum under Table of Contents expanded to show the main categories as is the case with other items such as Shows & Songs * All Shows * Browse Songs * Shows By Year * Venues By Location This would make it easier to navigate. Thus, Forum would expand to include Welcome Mat Dead Heads Dead On and Off the Net Spinoffs and Similar Music The Grateful Dead Administration
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I believe this is a navigability issue that those-in-the-know with Drupal are aware of and working on. Thanks for the perfect synopsis of the issue!
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I just noticed that there are navigation links at the top of the page showing which Forum and Topic you are in, however, the navigation link for the Forums doesn't seem to work right. If those could be made to work properly that might solve the problem of navigating the Forums.
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What became of the folders we used to post in, most importantly, the baseball folder?
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Well, this is all new here, but if you want a baseball folder we can make one. In the Deadheads section?
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I think the breadcrumbs discussion is toast because I removed a lot of beta discussion and it may have gone with it. Suffice it to say that some of those navigational links at the top and bottom of the page are not working just exactly perfect yet, but a crew has been put on it.
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L. Mo., in answer to your question, what I've been able to find out is, alas, that those folders are gone. I do not know if they can be recovered or not; I kinda just got here myself. I'm asking, but I don't really know what the deal is. Meanwhile, you want a baseball topic, I'll be glad to start one. Just say so.
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perhaps I should create a sig line... the nav buttons at the top of the comment screen don't work yet!
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Its a very good idea but what a jumbled up mess. Perhaps you should take a look at ratdog.org or tooboard and take a few tips.
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I hate to agree, but yeah, it is pretty bad. There are a lot of things that could be better with this site as a whole (such as the songs section adding the first/last played & # of times, etc) but I hope this is a work in progress.... Vivia la Grateful Dead
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we've got several places where you can add your constructive criticism to the pile. Where I come from, we call it Herding Cats, and we're never gonna make all ya'll happy. Take what you need folks, and leave the rest. And if there are specific comments (besides you know, This Place Sucks) please feel free to post them. It's definitely a work in progress!
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overall. I have been here all of 7 days and I've seen a bunch of stuff get fixed and a bunch of new stuff added. All in all, the folks here are attentive and bless them, have a lot of patience. Rock on, I say! I'm enjoying the ride!
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it would be really cool if when I am looking for new replies in topics and I click on "3 new" or whatever indicating there are 3 new replies, it would be neat if it took me to just the new replies. Most likely I've already read the whole top of the topic and I seem to be scrolling down to reach the new areas. Just a thought.
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It would be fun to post all the other related shows I've seen over the years. Lots of JGB, Bob shows, Benefits, and all the stuff since Jerry died. we all shine on
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unkljohn, we feel your pain and continue to report this issue.
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I hope I'm just missing the navigation part- what happened to the downloads? I heard that they were not very propserous but was it that bad? What's comning in their place? Sugaree63
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I would propose that if you are not going to reverse the order (most recent posts first, when you click in) then put the 1, 2, NEXT, LAST, boxes at the TOP of that page/thread. Then if what I want is to see the new stuff, I could click again right on that Last and get to the latest posts for my purusal. If this is a repeat of prior suggestion, consider it an endorsement from me. If not afford me due credit when this outstanding idea is enacted. (pomposity alert!!!)
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(((Izzie and Marye and your cohorts)))) I have to give you Kudos for bouncin with the flow and not getting your panties allin a wad! You both have a great sense of humor and just keep on keepin on. Way to go! The moderators at deadnetcentral.com must be sooooo grateful that they don't have to deal with all this headache which you two seem to take in stride so well! Take care and keep up the good work. Rose
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thanks for the kind words, Rose. I've passed them on.
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Not a single one. Sorry! if you'd like a topic created, please send a note to me or MaryE. This is being asked all over the Forums, and the answer keeps being the same: Topic Creation is turned off.
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Hey now! I noticed when I go to a topic that has new posts, I am taken to the first post of the topic and not the newest post. This creates a lot of scrolling and clicking for me and I hate to sound like a lazy bones here, but some of these topics are spilling over into 3 or more pages and I'd like to be whisked away to only the most recent post. Am I doing something silly or is the way it works at this point? Thanks for everything! )(I'm just a, well...porpoise.)(
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Nope, Sken. you're not being silly (well, not that I can tell from here at least) and that's just the way things are set up right now. Changes are being discussed. Watch this space - not intently watch it, but you know what I mean.
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I just noticed that there was an "edit" button in a message I posted last night. But there's no "edit" button on messages I posted several days ago. (Wanted to fix that stupid name goof I made in my "Introduction".) What's the time frame on the "edit" function after a message is posted? katrinka "but I was so much older then, I'm younger than that now."
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don't know the answer. This is the first anecdotal evidence that the edit button expires. I'll see what i can find out.
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Thanks, izzie! You and marye have done some hard work and have been very cool and responsive over the past week and I really appreciate it. Take care, )(I'm just a, well...porpoise.)(
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izzie and Marye (and crew), I must concur with the MadSken and shout 'Well' Done! And I think that we will now move to warp speed! YeeHahh!!!!!!
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Have sent two emails in the previous 3 days re an order which I think has either not been processed, or has got the wrong billing address. I never got any email confirmation of the order, and customer services at the new store email address are not replying, so I'm in limbo here. Can anyone help, please? Jeremy Poynton Frome, England
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I noticed the "reply" button at the bottom of posts is now gone. I think it creates more of a sense of community when you can directly reply to another poster. For example, over in the "best versions" thread, I was previously able to respond to someone's post about best Sugarees, but now it seems we can't get/keep that kind of dialogue going. (I guess we can if we cut and paste of respond to the poster by name without the quote.) Same with the "what are you listening to?" thread. It would make sense to be able to quote and/or directly reply to someone along the lines of "if you're listening to _____ you might like _____."Still, I'm enjoying digging around in here - plenty to do! "Got a few wrinkles but that's OK, hang out in the breeze and they'll blow away"
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The Reply option was apparently behind the weird non-chronological listing of some posts. I encourage you to use the old-fashioned copy/paste to respond directly to something someone else said. JeremyP - I'll copy your note directly to some Admin-folks who might can help out. Everyone (even admin!!) is having trouble with the Store customer service, and it's being worked on. But that's kinda out of our hands here, and all we can do is continue to pass your concerns along and scream a little louder every day. Thanks for your patience!!
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It has been a nightmare of non-communications with the store since the setup changed. I spent a week trying to get my "Three from the Vault" ordered adjusted to the lower Shipping Charge ( I'm in Cambridge, UK). I tried contacting them via Customer Services on the Web (5 times), and via direct email (3 times I think) and got no replies whatsoever. In desperation I posted to the Admin forum here and got some support and help there from Izzie ( thanks Izzie). Shortly after I found that Customer Service had responded to my post and cancelled my Order. So I get no response at all to any email, but I get a mail shot from them, and when I reorder "Three from...." I get immediate confirmation of the order. Is the only interest in taking my money?? Surely not here of all places. The most disturbing thing about this episode is that it has the feel of a non-caring Corporation running the store - which is not what I expect from DeadHeads. DeadLand is normally a haven from the some of the harsher realities elsewhere, so to be treated this way is very upsetting. Please tell me this is all due to teething troubles - and not a takeover by Corporate America :)) Howard
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Howard, suspicious looking, I know, that immediate response when you re-ordered. To me, though, that's GOOD NEWS!! it means the system automatically acknowledged your order, which is something we've been working on lo' these weeks now. I'm so sorry that it looked so tacky just then, but really, that's sign of better customer service to come! this makes sense, right? We asked them to acknowledge orders, if nothing else, and they're doing that now. That's a front-edge of better customer service behind the scenes.
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OK Izzie, you're right. I'll take the good news. Just looking forward to getting the CD. Guess I'm just Grumpy Old man "Always look on the bright side of life" eh... Howard
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Be careful, Howard. I like my hippie men old and cranky. It's so much fun to make 'em smile!
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You sure did that - thanks. Glad to know that DeadLand is still a great place to visit
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I just received the following unsolicited invitation to get in touch with a certain Teeyah Bonke. (member name Teeyah4you) ''Hi, I found you very interesting with a faith that you will be a great friend to me. Pls can you contact me with my address so that i can tell you more about myself with my photo and the reason why i contacted you.teeyah4you@yahoo.com Thanks.Teeyah’' If you google this name you get a reference to someone from Sierra Leone looking for love on a military dating site!!! Congratulations, Dead.net has made it to the big time…we are spam victims already! No surprise I suppose...I Love the site and all you are doing to make it happen and keep it real
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Yeup. I got that one too and deleted it. I'll make sure our tech folks are aware.
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First of all, I am new here and think the new website is very good, and I like the ideas for many of the forums,but the execution is a little of a problem. As others have said, the forum section is cumbersome and not terribly conducive to having an actual discussion between members (community forum, right?) I think the users should have more freedom to create descriptive topics/threads under the subsets and specifically respond to others interested in that same topic without having having to plow through dozens of unrelated posts. As an example, the "I'm looking for" section is really almost useless because you can't actually find anything in it. It does make sense in some categories to limit topics--for example, there is no point in having more than one thread on any particular show, And I think some of the predetermined threads where folks are invited to share particular experiences, introduce themselves, discuss dead related charities etc. make sense, but user made subtopics with discreet threads also make sense in some areas. That is my dime for a cup a coffee. Thanks to the moderators!
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....policy has not changed, sorry. There are no user-created topics, nor will the software support some areas with and some areas without that feature. Think the topics and forums are clunky now? Imagine it with several hundred threads.... We continue to encourage you to let us know what topics you'd like to see. Goffchile, if there's something you want to discuss that you don't see a forum for, please just drop me a line and we can most likely work out a place for that conversation.
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What is the best way to post photos on this site? I submitted a photo through a specific show's page several weaks ago and it was never posted. I realize that it was a very poor quality photo of the Omni venu screen in Alanta in '93. How do we know if the photo was received if we get no feedback? Also, what criteria is used to select photos? Is it based on quality of photography, uniqueness, or authenticity of the show? Don't get me wrong, I am very pleased with the direction this site has gone. Although I realize that this format was created as a marketing machine that can help give insight as to what the fans would want to buy in the future, I believe it is an invaluable resourse for Deadheads as well. It has motivated me to dig through the old shoe boxes of photos and stuff to see what would turn up. Unfortunately, most of the good stuff is pre digital camera (not that I was in the right state of mind to take good shots in the first place). I was a witness to some great moments and I hope the horizons of acceptablility for submitted photos will be expanded somewhat. Thank you for a real good time. DMD
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Feature was working, then it wasn't. Your questions were sent up the chain, gadeadhead.
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You're a sweetheart! (for the rest of the day)