Grateful Dead

Just like your favorite jam, things are going to get a bit funky on Dead.net over the next week or so. Community accounts will be temporarily closed October 16th-17th and may be under further maintenance through October 22nd. But rest assured, we will be back up and better than ever shortly thereafter. Stay tuned! Thanks!


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marye's picture
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Joined: May 26 2007

Got issues with something? Wish we were doing something differently? Speak up here!

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marye's picture
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Joined: May 26 2007
yeah...

That does seem to have gone out a bit overenthusiastically. All should be good if you're logged in and posting, but if I hear otherwise I'll post it.

darkstar's picture
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Joined: Jun 7 2007
Email About Inactive Account

I received this email about closing my account. How is activity measured; posting or logging in? I have logged several time over the last five years.

In an effort to maintain the best possible experience for our users, we periodically remove inactive accounts from the site.
We noticed you haven’t logged in for over 5 years. If you would like us to keep your account, simply log in to the site within 2 weeks.
If you don’t remember your password, you can reset it HERE.
www.Dead.Net/User/Password
Thanks!

marye's picture
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Joined: May 26 2007
I've sent the Doc a message

to see if he can assist.

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Joined: Jan 11 2008
dead.net did not confirm my shipping address...

and they sent my Dave's 23 to the wrong address. As soon as I got the shipment confirmation email, I called and emailed with my change of address and was assured over the phone that it would arrive at my new address. As it turns out, they shipped it to my old address and now I have to track it down somehow at my old apartment building. It was probably placed in my old mailbox which is likely now someone else's mailbox.

I changed my address with the U.S. Post Office well over a month ago, but I guess when UPS delivers through the USPS (as indicated by the tracking history) they don't pick up your address change?

I emailed customer service today again and they said basically, "Sorry, your shipment is too far along in the order process to change or add."

Too far along in the order process? Really? Do you think so? Oh yeah, you've already shipped to the wrong address this last Friday after I informed you immediately of my address change.

Customer service also stated that if the package is sent back to them, they'll then forward it to me. So now I have to depend on the kindness of strangers to get my numbered edition that has since sold out? Um, thanks.

Remember when they would confirm your subscription address? Why did they stop doing that?

I've bought so much stuff from this site over the years. I'm a totally Dead-icated fan. I think a little more care and respect is in order here. At least enough to get my subscription to the right address.

Thanks for reading my rant. Peace.

wilfredtjones's picture
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Joined: Jun 4 2007
same here in WI

Same here - a balmy 37 degrees last I checked. Better that than the cold, ice and snow we had the prior 10 days. Kind of a warm-up actually...we were having weather portentous of an early start to winter. The cold will be back though. More snow and I think I'll be strapping on the snow shoes.

marye's picture
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Joined: May 26 2007
cold and rainy

in Oakland.

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Joined: Feb 9 2008
info

dont really remember how i got there but the web site was pipl.com thats all i can remember, it was late or should i say early one night ,i mean morning after a shot or 12 of turkey(wild) so you know i could have been about to go to sleep (pass out) hey it was 82 and sunny here in savannah today how about where you are.

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Joined: Feb 9 2008
personal info

yea, i put that stuff on there when i was nieve about the net and was a rookie online i know better now. just because you are paraniod doesnt mean that some one is not over your shoulder.digg it. dont know when next box set is yet hey bro where are you located in this world (not exzactly but close)

marye's picture
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Joined: May 26 2007
cool

no worries, just that you're likelier to get discussion there!

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Joined: Feb 3 2012
@marye

Good point. I'll re-post it there, but it has been on my mind a lot lately.

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