• 306 replies
    marye
    Joined:
    May 26, 2007
    Got issues with something? Wish we were doing something differently? Speak up here!

Comments

sort by
Recent
Reset
  • May 11, 2011 - 12:08pm
    marye
    Joined:
    May 26, 2007
    fascinating
    guess it worked for me because I'm a mod. Anyway, we think this is all fixed now so let us know if it is not.
  • May 11, 2011 - 12:01pm
    rrot
    Joined:
    October 3, 2009
    Error page
    "The page you requested does not exist. For your convenience, a search was performed using the query node 26755." That's what happens when logged IN. When logged OUT, it works fine!!
  • May 11, 2011 - 11:04am
    marye
    Joined:
    May 26, 2007
    does this link
    here not work for you? little debugging exercise...
  • May 11, 2011 - 7:32am
    rrot
    Joined:
    October 3, 2009
    Update: This week's Jam Of The Week
    CAN be found and heard currently if you are Not logged in to your dead.net account. Curiouser and curiouser...
  • May 9, 2011 - 10:10am
    rrot
    Joined:
    October 3, 2009
    (some) Thanks!
    The Features page now shows the current Taper's Section of top. That was (almost) fast! But Jam Of The Week????? Well, you still can't get there from here, as they say. My previous hint is now non-operational, because the link to the two-week stale jam is gone, meaning getting to that comment thread isn't easy anymore. But the gears are probably turning, somewhere...
  • May 9, 2011 - 10:02am
    rrot
    Joined:
    October 3, 2009
    Two pretty important days
    For site maintenance every week, week in, week out: Monday for Taper's Section, and... Friday for Jam Of The Week. This is by now a very regularly occurring problem -- the Features page isn't getting maintained properly. That seems to be the rule, not the exception. If I didn't love you, I wouldn't even mention it. XO
  • May 9, 2011 - 9:57am
    rrot
    Joined:
    October 3, 2009
    Jam of the Weak Link
    Why can't we have a proper link to the current Jam of The Week? The audio for the Jam is up, but you can't get to it very easily. Hint: Visit the "Features" page, then look for the link for the Jam of the Week April 22 – April 28 [yes, a two-week stale link], scroll down the comments and you'll find that a helpful person, Ted, has posted a link to the current, May 6 - May 12 Jam -- it's a nice one, and worth hearing, from December 1972. But while you're at the Features page, you'll also notice that page has other problems: It still features last week's Taper's Section as its topmost item -- but that's stale too -- there is a new one today! Whatever, dead.net!
  • May 7, 2011 - 8:43am
    marye
    Joined:
    May 26, 2007
    terp
    send me a PM and we will get this straightened out.
  • May 6, 2011 - 11:56pm
    terp59turtle
    Joined:
    November 13, 2008
    lost (sailor) password
    hey mar, I git nowhere on heer witout me password dat I can't seem to benumber, any help? much love & peace
  • May 6, 2011 - 11:43pm
    Decola
    Default Avatar
    Joined:
    April 8, 2008
    Dick's Picks
    I really wish someone from Rhino or the GD team would update us on the future availability of the Dick's Picks titles on CD. I sent an email to customer service asking if any of the out of print titles would be coming back again. The response was for me to ask Rhino, so I sent an email to them. I never got a response. Why can't someone step up and give an answer? I know that others have tried to find out and they too cannot seem to get a straight answer. Some of the titles are selling for high prices on Ebay so why not repress them since the demand for these discs is pretty high. That's what's on my mind. Thanks!!
user picture

Member for

11 years 4 months
Forums
Got issues with something? Wish we were doing something differently? Speak up here!
user picture
Default Avatar

Member for

11 years 4 months
Permalink

Whats with all the stickers and books being out of print or not available? The Jerry window sticker is so cool everyone comments on it and I want o buy more. Bob And the road goes on forever.... BobbaLee
user picture

Member for

11 years 4 months
Permalink

but I have passed this along...
user picture
Default Avatar

Member for

9 years 9 months
Permalink

So did we loose The Download Series permanently now. I would like to have collected them also but couldnt affort to buy them all at once.
user picture
Default Avatar

Member for

9 years 9 months
Permalink

I think it was actually called just Download Series. They had some nine or ten items there. It has been there for a long time (years) and I have bought some of them earlier. It was there few weeks ago. Anyway its not Dicks Picks or The Dead Tour downloads. It was for downloading only and you couldnt have them as CDs at all. It would be nice to have them available again. With this new Winterland box there is some kind of mixup with shipping costs. Better option is cheaper and vice versa. When shipping to Europe they also for some reason want VAT-number. Private citizens dont have one. Not in Finland anyway. I cant see why it is needed. Thank You (again)!
user picture

Member for

11 years 4 months
Permalink

I'm looking into this.
user picture

Member for

11 years 4 months
Permalink

What's up with not being able to order the Winterland June '77 set? I tried it online, and get an invalid user name/password when I try to log into my account. (BTW, same user name/password that I use to get on the site, works great there). When I click on remember my password, I get an email with a temporary one, and when I log in, all of a sudden you're asking me for all my user information again? Not wanting to create a 2nd account, I cancelled our and called the 800#. Guess what, same experience there as well, they could not/would not take my order. Needless to say, I'm fuming right now, especially if I miss the bonus disc on this one. You might tell the people answering the phone that no amount of escalation "to the management team" and endless apologizing will make it any better. As for the Download Series, it was as set of 13 shows ( 1 thru 12, with the 13th being "At The Family Dog" from Feb. 1970) from the late 60's up through '92, I think. They had cover artwork, but no liner notes or anything. I called them Dick's Picks Lite, but they were good shows. I was surprised to no longer see them in the catalogue, since they are worth having.
user picture

Member for

11 years 4 months
Permalink

has always been separate from the Dead.net account. If your Store account has not successfully moved over to the new site, that's not what's supposed to be happening, so speak up. As for the downloads, I am assured they'll be back. More as I know it.
user picture

Member for

11 years 4 months
Permalink

From talking to the people on the 800#, it seems that everyone's store accounts didn't get moved over. I also tried entering the information again and reordering (put in address, CC#, etc.) and clicked to place my order, and it came back that it could not complete my transaction. Needless to say I counted to 10.....many, many times. :-) "All Who Wander Are Not Lost....."
user picture

Member for

11 years 4 months
Permalink

I am passing all this up the line and hoping for a speedy fix. Very sorry for the aggravation.
user picture

Member for

11 years 4 months
Permalink

Okay, here's what SHOULD be happening. If it does not map to your experience speak up. 1. This site launched in May 2007. Accounts stored on previous versions of Dead.net were not copied over. 2. If you've set up an account in the Store and/or ordered from the site since then, that account info should have moved over to the new site this week. 3. If you haven't ordered and/or set up an account since May 2007, go ahead and set up a new account because we do not have that info. Like I say, if your experience is different, speak up. Thank you.
user picture
Default Avatar

Member for

9 years 5 months
Permalink

When I went to The Dead's show last May at the Shoreline, there was this Dead On The Road lasercut poster by Emek that was on display at the Merch booths. The poster has the same design as the On The Road Tee at the Store page.I asked the people working the booths about it and they told me it wasn't for sale and directed me to Dead.net. I've been checking the Dead.net store for a while now and still haven't seen the poster listed for sale. I've also tried calling the Customer Service number once in a while to ask for it, but the operator really doesn't have any info on it. I was wondering if this poster will ever be put on sale or not? Here is a photo of the poster that I snapped at the merch booth.
user picture

Member for

11 years 4 months
Permalink

Marye, Do you know what the status of restoring past purchases information from users? It's nice to be able to see what I've purchased in the past. Also, when I went to order the new Road Trips Vol. 3 #1, it seems that this time the system knew me but had lost my password. I was able to order with no problems this time. But having that past order info would sure be nice...... Thanks for all your help. Rich Portland OR "All Who Wander Are Not Lost....."
user picture

Member for

11 years 4 months
Permalink

but I will remind TPTB that it is an issue. Thanks.
user picture

Member for

11 years 4 months
Permalink

I will inquire.
user picture
Default Avatar

Member for

11 years 4 months
Permalink

will somebody please put the set lists back up on the Dicks pics etc?thanks! And the road goes on forever.... BobbaLee
user picture

Member for

10 years 9 months
Permalink

i'm pretty much new to this. i did get one in successfully, but following the same steps the others come up blank. all are from my phone, downloaded into my desktop. if someone could provide me detailed step by step instructions i would greatly appreciate it....if not too much trouble....thank you for your time
user picture

Member for

11 years 4 months
Permalink

the darn thing is just really ornery. I have trouble with it myself. It helps if the pic is in jpg format and not bigger than about 350 pixels wide at 72 dpi. But that's not foolproof either. Perseverance eventually works in my experience, but this is definitely something I'd like to work better.

Member for

11 years 4 months
Permalink

Is the Download Series no longer available? Thanks, Tony *apologies if this topic is addressed elsewhere in this thread, I didn't peruse much of what's come before.

Member for

11 years 4 months
Permalink

I noticed, Marye, that you posted in September that you were assured these would be back. No word yet, I imagine? (I know you're fielding lots of stressful new-release related posts at the moment, so please don't prioritize this one. But when you, or someone, can.... I got a few back in the day, and always thought I'd get around to picking up a few more sometime...) THANK YOU Tony
user picture
Default Avatar

Member for

11 years 3 months
Permalink

Please put the set lists back up on the Dicks pics. I had a list of these I was going to order but lost the list. New people to the store would have no idea what music is contained on these disc's and this would probably discourage them from purchasing these. Doesn't make sense to remove the track listing. It once was available.
user picture
Default Avatar

Member for

9 years 9 months
Permalink

......of all the things- that I have lost in life---my mind is the thing I miss THE MOST!!!
user picture
Default Avatar

Member for

11 years 4 months
Permalink

Hey there, last June I purchased a bunch of downloads from the Dead 09 tour. I never got around to downloading all of them. Recently I went back to finish my downloading, figuring they would still be there. Of course, I can't access them. The link that was sent to me in my receipt is now defunct. I'm really bummed. Are those shows no longer available to download? Why not? And if so, I would like a refund. customer service email guy has not been really helpful about this. There seems to be a language barrier as he does not directly address my question but seems to think that my problem is that I can't download. No, the problem is that I can't access the downloads that I purchased. Any help on this would be appreciated. Thank you.
user picture

Member for

11 years 4 months
Permalink

send me the details and I'll see what I can do.
user picture

Member for

10 years 9 months
Permalink

as i type this there are 8 names in the "who's on line" list. 6 of them are spammers.
user picture

Member for

11 years 4 months
Permalink

I know.
user picture
Default Avatar

Member for

9 years
Permalink

Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
user picture
Default Avatar

Member for

9 years
Permalink

Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
user picture

Member for

11 years 4 months
Permalink

but I'll see what I can find out.

Member for

11 years 3 months
Permalink

GET THE SPAMMERS OFF THIS SITE! I VISIT OTHER WEB SITES THAT KNOW HOW TO KEEP THESE SPAMMERS OFF THEIR SITES. WHY CAN'T THE RHINO CO. DO THIS? AND IN DOING SO, PROTECT US FROM THESE PARASITES. LOOK AT WHAT SOME YEAST INFECTION SPAMMER HAS DONE TO YER "What's on YOUR MP3 Player?" THREAD. COME ON RHINO, M A K E - A N - E F F O R T... BEFORE IT'S TOO LATE

Member for

11 years 3 months
Permalink

... that if ya scroll all the way to the bottom of the "What's on YOUR MP3 Player?" forum, you can see that the spammer has completely changed the layout of the thread. This has been like this for almost 4 days! Come on...
user picture
Default Avatar

Member for

9 years
Permalink

Please whoever reads this make sure the info reaches the right party!! Get back dicks picks vol 28 in stock it would be a crime not to have this for sale anymore its one of the best ones out there!!!! If its sold out then that means its one of your biggest sellers come on man!! Wake up!!!!!!!!!!!!!
user picture
Default Avatar

Member for

9 years
Permalink

Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
user picture
Default Avatar

Member for

9 years
Permalink

Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
user picture
Default Avatar

Member for

48 years 9 months
Permalink

Kick back, have a cocktail (NA pf you want)!Everybody wants all DP's available singly, in an assortment of ways and in their ENTIRETY! (please?)
user picture
Default Avatar

Member for

9 years
Permalink

Oh my friend i'm quite relaxed despite your concern. Believe me i'm not hostile over anything!! I just believe that after this organization has gone to the shitter which if you dont agree i will lose all respect for you. I've been a purchaser for a long time and have watched this ship crash and burn!!! You would think they would have more common sense but..... hey what are you going to do!! My final Plea read reviews of what people want!! That may give you a little clue!!!!!!!!
user picture
Default Avatar

Member for

9 years
Permalink

The funny thing is, is no one on this site has any answers!! Its pretty fucking bad when you post something here and there are no answers at all!! Why have this forum at all? I mean really who the fuck cares enough here to find out whats going on!!! Usually if you ask questions on a forum there are answers!!!! But here on this half assed site there is nothing!!!!! You people are fucking pitiful get your act together!!!
user picture

Member for

9 years 7 months
Permalink

Everyone's heart is covered with oil and no one can move sigh!
user picture

Member for

11 years 3 months
Permalink

Hold the aggression, man! Maybe nobody answered your question cuz nobody knows. DUH! We are not the Deadstore, we are just folks who like the music. A community. How should we, as individuals, know what they think or why they do what they do? Ranting at us about "half assed sites" isn't gonna inspire anybody to be more communicative with you either. If we're so "pitiful" then just take your hostility elsewhere, by all means. ********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
user picture

Member for

11 years 3 months
Permalink

after reading your posts, I am finding your username to be most appropriate.********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
user picture

Member for

11 years 4 months
Permalink

not sure, and when I find out anything I'll post it.

Member for

11 years 4 months
Permalink

Thanks, Marye! No shortage of live Dead, otherwise......
user picture
Default Avatar

Member for

48 years 9 months
Permalink

It does seem Boob is a bit off on the perspective. I appreciate the meaning of what he is saying but not the way he is saying it. (I haven't checked to see if Manboob is a she, but this kind of aggression is usually male). I am frustrated not to have all the DPs, especially when this site was offering the entire series for $600. Should have bought it then along with limited Fillmore 69 10 disc set. Live and learn. However, as somebody who has frequent contact with a lot of store owners, it seems to me the more you have in stock, the more you sell. It's a cardinal rule. The idea IS to sell as much as possible, isn't it? That being the case -- C'mon Rhino et. al., crank up the machinery!

Member for

11 years 4 months
Permalink

...I can't imagine that Rare Cuts and Oddities is one of the main titles buyers are clamoring for. I was utterly psyched when it came out ("Hey Little One" is one of the great Jerry vocal performances on record), but I'd be surprised if it had mass appeal. Glad to hear it's back in the store again, though (?) Dick's 28, though, should appeal to everyone ~ the kind of stuff you use to turn someone on to the Dead! In my top five, probably top three, Dick's of all. So great choices to pine for, Manboob, but remember ~ no one owes us anything.
user picture

Member for

11 years 4 months
Permalink

you would be surprised. People were quite vocal about wanting it back, and also Without a Net, which has also returned.

Member for

11 years 4 months
Permalink

I'm very glad to hear that! Hey Little One & Gangster of Love are worth the price alone : ) (And Silver Threads almost sounds like Reckoning 14 years early!)