• 312 replies
    marye
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    May 26, 2007
    Got issues with something? Wish we were doing something differently? Speak up here!

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  • January 13, 2019 - 8:18am
    clark carl
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    January 13, 2019
    Boat for rent miami

    We started Miami Party Boat Rentals in 2011, and since our first day in business we've been making it easy and convenient for anybody to rent a boat in Miami and enjoy this beautiful city at its best on a private boat tour. We strive for the best services to provide luxury boat rentals in Miami at affordable prices. Please call us (508) 250-9644 or mail at miamipartyboatrentals@gmail.com

  • January 10, 2019 - 1:55pm
    bobtyme1
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    October 25, 2011
    death of the "twirl girl" ??

    liking seeing "who are you, where are you" return !
    NOW ! , if you could just resurrect the "twirl girl " !!
    i want to believe she isn't dead, only 'sleeping' !!

  • January 10, 2019 - 1:47pm
    bobtyme1
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    October 25, 2011
    so glad to see "who are you,…

    so glad to see "who are you, where are you (e.t.c.) remembered !
    NOW, if you could just bring back, (and/or re-salute) the " twirl girl " i would
    really, really like that ! (twirl girl emojis)

  • January 4, 2019 - 11:31am
    marye
    Joined:
    May 26, 2007
    whew!
    Glad all is restored to its good place.
  • January 4, 2019 - 10:31am
    TheDoctor
    Joined:
    January 14, 2008
    JotW is back

    Shorter than a Government Shutdown I see that the Jam of the Week is back - I feel so much better now and wondered why I didn't be like Alfred E. Neumann and say What Me Worry? It's just that the tile was gone too! And back it is with over an hour of '73 Dead from the Kiel Auditorium. Thanks, love these jams and look forward to them every week.

    Be Kind

  • January 4, 2019 - 4:34am
    TheDoctor
    Joined:
    January 14, 2008
    Jam of the Week?

    Hey Now! Went to download today's Jam Of The Week and the tile is gone, did you remove this feature? If so can I put in a vote to bring it back? I have been collecting these since you started and don't want to stop now. Please reconsider as this is my favorite part of the site!
    Be Kind
    Doc

  • September 14, 2018 - 9:31am
    marye
    Joined:
    May 26, 2007
    yeah...
    That does seem to have gone out a bit overenthusiastically. All should be good if you're logged in and posting, but if I hear otherwise I'll post it.
  • September 14, 2018 - 3:05am
    darkstar
    Joined:
    June 7, 2007
    Email About Inactive Account
    I received this email about closing my account. How is activity measured; posting or logging in? I have logged several time over the last five years. In an effort to maintain the best possible experience for our users, we periodically remove inactive accounts from the site. We noticed you haven’t logged in for over 5 years. If you would like us to keep your account, simply log in to the site within 2 weeks. If you don’t remember your password, you can reset it HERE. www.Dead.Net/User/Password Thanks!
  • July 30, 2017 - 9:05am
    marye
    Joined:
    May 26, 2007
    I've sent the Doc a message
    to see if he can assist.
  • July 29, 2017 - 3:41pm
    wave.that.flag
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    January 11, 2008
    dead.net did not confirm my shipping address...
    and they sent my Dave's 23 to the wrong address. As soon as I got the shipment confirmation email, I called and emailed with my change of address and was assured over the phone that it would arrive at my new address. As it turns out, they shipped it to my old address and now I have to track it down somehow at my old apartment building. It was probably placed in my old mailbox which is likely now someone else's mailbox. I changed my address with the U.S. Post Office well over a month ago, but I guess when UPS delivers through the USPS (as indicated by the tracking history) they don't pick up your address change? I emailed customer service today again and they said basically, "Sorry, your shipment is too far along in the order process to change or add." Too far along in the order process? Really? Do you think so? Oh yeah, you've already shipped to the wrong address this last Friday after I informed you immediately of my address change. Customer service also stated that if the package is sent back to them, they'll then forward it to me. So now I have to depend on the kindness of strangers to get my numbered edition that has since sold out? Um, thanks. Remember when they would confirm your subscription address? Why did they stop doing that? I've bought so much stuff from this site over the years. I'm a totally Dead-icated fan. I think a little more care and respect is in order here. At least enough to get my subscription to the right address. Thanks for reading my rant. Peace.
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Whats with all the stickers and books being out of print or not available? The Jerry window sticker is so cool everyone comments on it and I want o buy more. Bob And the road goes on forever.... BobbaLee
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but I have passed this along...
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So did we loose The Download Series permanently now. I would like to have collected them also but couldnt affort to buy them all at once.
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I think it was actually called just Download Series. They had some nine or ten items there. It has been there for a long time (years) and I have bought some of them earlier. It was there few weeks ago. Anyway its not Dicks Picks or The Dead Tour downloads. It was for downloading only and you couldnt have them as CDs at all. It would be nice to have them available again. With this new Winterland box there is some kind of mixup with shipping costs. Better option is cheaper and vice versa. When shipping to Europe they also for some reason want VAT-number. Private citizens dont have one. Not in Finland anyway. I cant see why it is needed. Thank You (again)!
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I'm looking into this.
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What's up with not being able to order the Winterland June '77 set? I tried it online, and get an invalid user name/password when I try to log into my account. (BTW, same user name/password that I use to get on the site, works great there). When I click on remember my password, I get an email with a temporary one, and when I log in, all of a sudden you're asking me for all my user information again? Not wanting to create a 2nd account, I cancelled our and called the 800#. Guess what, same experience there as well, they could not/would not take my order. Needless to say, I'm fuming right now, especially if I miss the bonus disc on this one. You might tell the people answering the phone that no amount of escalation "to the management team" and endless apologizing will make it any better. As for the Download Series, it was as set of 13 shows ( 1 thru 12, with the 13th being "At The Family Dog" from Feb. 1970) from the late 60's up through '92, I think. They had cover artwork, but no liner notes or anything. I called them Dick's Picks Lite, but they were good shows. I was surprised to no longer see them in the catalogue, since they are worth having.
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has always been separate from the Dead.net account. If your Store account has not successfully moved over to the new site, that's not what's supposed to be happening, so speak up. As for the downloads, I am assured they'll be back. More as I know it.
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From talking to the people on the 800#, it seems that everyone's store accounts didn't get moved over. I also tried entering the information again and reordering (put in address, CC#, etc.) and clicked to place my order, and it came back that it could not complete my transaction. Needless to say I counted to 10.....many, many times. :-) "All Who Wander Are Not Lost....."
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I am passing all this up the line and hoping for a speedy fix. Very sorry for the aggravation.
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Okay, here's what SHOULD be happening. If it does not map to your experience speak up. 1. This site launched in May 2007. Accounts stored on previous versions of Dead.net were not copied over. 2. If you've set up an account in the Store and/or ordered from the site since then, that account info should have moved over to the new site this week. 3. If you haven't ordered and/or set up an account since May 2007, go ahead and set up a new account because we do not have that info. Like I say, if your experience is different, speak up. Thank you.
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When I went to The Dead's show last May at the Shoreline, there was this Dead On The Road lasercut poster by Emek that was on display at the Merch booths. The poster has the same design as the On The Road Tee at the Store page.I asked the people working the booths about it and they told me it wasn't for sale and directed me to Dead.net. I've been checking the Dead.net store for a while now and still haven't seen the poster listed for sale. I've also tried calling the Customer Service number once in a while to ask for it, but the operator really doesn't have any info on it. I was wondering if this poster will ever be put on sale or not? Here is a photo of the poster that I snapped at the merch booth.
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Marye, Do you know what the status of restoring past purchases information from users? It's nice to be able to see what I've purchased in the past. Also, when I went to order the new Road Trips Vol. 3 #1, it seems that this time the system knew me but had lost my password. I was able to order with no problems this time. But having that past order info would sure be nice...... Thanks for all your help. Rich Portland OR "All Who Wander Are Not Lost....."
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but I will remind TPTB that it is an issue. Thanks.
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I will inquire.
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will somebody please put the set lists back up on the Dicks pics etc?thanks! And the road goes on forever.... BobbaLee
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i'm pretty much new to this. i did get one in successfully, but following the same steps the others come up blank. all are from my phone, downloaded into my desktop. if someone could provide me detailed step by step instructions i would greatly appreciate it....if not too much trouble....thank you for your time
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the darn thing is just really ornery. I have trouble with it myself. It helps if the pic is in jpg format and not bigger than about 350 pixels wide at 72 dpi. But that's not foolproof either. Perseverance eventually works in my experience, but this is definitely something I'd like to work better.

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Is the Download Series no longer available? Thanks, Tony *apologies if this topic is addressed elsewhere in this thread, I didn't peruse much of what's come before.

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I noticed, Marye, that you posted in September that you were assured these would be back. No word yet, I imagine? (I know you're fielding lots of stressful new-release related posts at the moment, so please don't prioritize this one. But when you, or someone, can.... I got a few back in the day, and always thought I'd get around to picking up a few more sometime...) THANK YOU Tony
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Please put the set lists back up on the Dicks pics. I had a list of these I was going to order but lost the list. New people to the store would have no idea what music is contained on these disc's and this would probably discourage them from purchasing these. Doesn't make sense to remove the track listing. It once was available.
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......of all the things- that I have lost in life---my mind is the thing I miss THE MOST!!!
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Hey there, last June I purchased a bunch of downloads from the Dead 09 tour. I never got around to downloading all of them. Recently I went back to finish my downloading, figuring they would still be there. Of course, I can't access them. The link that was sent to me in my receipt is now defunct. I'm really bummed. Are those shows no longer available to download? Why not? And if so, I would like a refund. customer service email guy has not been really helpful about this. There seems to be a language barrier as he does not directly address my question but seems to think that my problem is that I can't download. No, the problem is that I can't access the downloads that I purchased. Any help on this would be appreciated. Thank you.
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send me the details and I'll see what I can do.
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I know.
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Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
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Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
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but I'll see what I can find out.

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GET THE SPAMMERS OFF THIS SITE! I VISIT OTHER WEB SITES THAT KNOW HOW TO KEEP THESE SPAMMERS OFF THEIR SITES. WHY CAN'T THE RHINO CO. DO THIS? AND IN DOING SO, PROTECT US FROM THESE PARASITES. LOOK AT WHAT SOME YEAST INFECTION SPAMMER HAS DONE TO YER "What's on YOUR MP3 Player?" THREAD. COME ON RHINO, M A K E - A N - E F F O R T... BEFORE IT'S TOO LATE

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... that if ya scroll all the way to the bottom of the "What's on YOUR MP3 Player?" forum, you can see that the spammer has completely changed the layout of the thread. This has been like this for almost 4 days! Come on...
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Please whoever reads this make sure the info reaches the right party!! Get back dicks picks vol 28 in stock it would be a crime not to have this for sale anymore its one of the best ones out there!!!! If its sold out then that means its one of your biggest sellers come on man!! Wake up!!!!!!!!!!!!!
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Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
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Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
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Kick back, have a cocktail (NA pf you want)!Everybody wants all DP's available singly, in an assortment of ways and in their ENTIRETY! (please?)
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Oh my friend i'm quite relaxed despite your concern. Believe me i'm not hostile over anything!! I just believe that after this organization has gone to the shitter which if you dont agree i will lose all respect for you. I've been a purchaser for a long time and have watched this ship crash and burn!!! You would think they would have more common sense but..... hey what are you going to do!! My final Plea read reviews of what people want!! That may give you a little clue!!!!!!!!
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The funny thing is, is no one on this site has any answers!! Its pretty fucking bad when you post something here and there are no answers at all!! Why have this forum at all? I mean really who the fuck cares enough here to find out whats going on!!! Usually if you ask questions on a forum there are answers!!!! But here on this half assed site there is nothing!!!!! You people are fucking pitiful get your act together!!!
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Everyone's heart is covered with oil and no one can move sigh!
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Hold the aggression, man! Maybe nobody answered your question cuz nobody knows. DUH! We are not the Deadstore, we are just folks who like the music. A community. How should we, as individuals, know what they think or why they do what they do? Ranting at us about "half assed sites" isn't gonna inspire anybody to be more communicative with you either. If we're so "pitiful" then just take your hostility elsewhere, by all means. ********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
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after reading your posts, I am finding your username to be most appropriate.********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
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not sure, and when I find out anything I'll post it.

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Thanks, Marye! No shortage of live Dead, otherwise......
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It does seem Boob is a bit off on the perspective. I appreciate the meaning of what he is saying but not the way he is saying it. (I haven't checked to see if Manboob is a she, but this kind of aggression is usually male). I am frustrated not to have all the DPs, especially when this site was offering the entire series for $600. Should have bought it then along with limited Fillmore 69 10 disc set. Live and learn. However, as somebody who has frequent contact with a lot of store owners, it seems to me the more you have in stock, the more you sell. It's a cardinal rule. The idea IS to sell as much as possible, isn't it? That being the case -- C'mon Rhino et. al., crank up the machinery!

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...I can't imagine that Rare Cuts and Oddities is one of the main titles buyers are clamoring for. I was utterly psyched when it came out ("Hey Little One" is one of the great Jerry vocal performances on record), but I'd be surprised if it had mass appeal. Glad to hear it's back in the store again, though (?) Dick's 28, though, should appeal to everyone ~ the kind of stuff you use to turn someone on to the Dead! In my top five, probably top three, Dick's of all. So great choices to pine for, Manboob, but remember ~ no one owes us anything.
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you would be surprised. People were quite vocal about wanting it back, and also Without a Net, which has also returned.

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I'm very glad to hear that! Hey Little One & Gangster of Love are worth the price alone : ) (And Silver Threads almost sounds like Reckoning 14 years early!)