Europe '72: The Complete Recordings - All The Music Edition
The Complete Recordings -
All The Music Edition
Our Europe '72 boxed set is now officially sold out, with all 7,200 boxes now gone! We can't thank you enough for your support, for having faith in the project and taking the plunge to purchase this unprecedented release. Despite the fact that it's going to be a bit of a wait before it arrives on your door step, we are sure you'll be blown away with the results.
We are now offering the All-The-Music edition of Europe '72, which includes all of the music recorded on the tour, with each show in its own individual package, complete with its own liner notes by Dead scholars such as David Gans, Blair Jackson, Steve Silberman, Gary Lambert and others, as well as by attendees of some of the shows. You'll get 73 CDs and over 70 hours of prime Grateful Dead.
IT'S ALL ABOUT THE MUSIC...
Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping and clearly cosmic 73 DISCS (over 70 hours of music!). Bet you didn’t see that comin’!
Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this enormous box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!
This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.
Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.
Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).
So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.
If I was Rhino, I would be pressuring vendors involved (sleeve makers, pressing plants) to refund money or replace defective product. I wouldn't waste any time going forward with litigation if they dragged their feet, either. But in the meantime, I would apologize and do what I could to make things right. I wouldn't worry about money lost, I would worry about customers lost. Far more important. Sadly, the shoddy customer disservice at Rhino is, in some ways, worse than the problems involved. They clearly are only about money. When a forum moderator has to intercede so a guy can get one replacement disc, then 'Houston, we have a problem.' She's gonna be running around like a headless chicken for the next ten years if that's how things are gonna work. It's surreal. And then you have Blair Jackson milling around asking people what their favorite Dead cover tunes are. "Hey--did you know it was twenty years ago that Bill Graham died?" Gee, Blair--we were thinking about more important things. We had to pay for our sets. We got scammed--that's why we're banging on Dr. Rhino's door--get lost. "Oh, ok--did I tell you that there's a new 1976 Road Trips?" KOO-KOO! KOO-KOO! KOO-KOO!
The thing that is interesting to me is that in the Real World, there are few people who would plunk down $450 for 73 GD discs of night after night of a tour. The ones responding here are among the very few who would. Happily. And out of those comparatively very few hard core fans with both the interest and the money to buy this set, there are a good number, like myself, who have been so alienated by Rhino and their crappy customer service and laughable number of mistakes that we will likely never give Rhino any more money. If the GD members knew, and really cared about selling these ultra expensive boxes in the future, they would be livid.
You know it is bad when someone says, "I only have ten defective discs." Unkle Sam just said the same things I've been saying, and it didn't sound like he was some sort of an agitator "stirring things up." He's just yet another guy who got scammed. Yet another guy who realizes that E72 problems should have been resolved before Dave's Faves got started. Ten discs???? 48 discs? Who needs to "stir things up" in this Rhino-created shitstorm? Please.
Dr. Rhino should be indicted for grievous malpractice.
I have read many stories, both pleasant and grim, about experiences with the handling of this set, and I have finally decided to share mine.
I ordered my "All the Music Edition" late this summer and was greatly anticipating its arrival. Around October 3rd, I decided to call customer service and ask why I hadn't received it. I was told by customer service that they "weren't sure when it would be shipped to me, but hopefully it would be within the next week." I asked how I would be compensated for the item not being delivered in September "as advertised." Customer service told me to email DrRhino in order to find out more information.
I POLITELY emailed Dr.Rhino to ask when my item would arrive and to ask what was being done for those of us whose item was not shipped as advertised. The next day DrRhino dismissively responded that I would be emailed "when my item was sent out."
I again emailed DrRhino explaining that I own a business and understand that sometimes things do not go as planned. When this happens, I always make some gesture to help maintain the satisfaction of my loyal customers. I asked again, "How will WE be compensated for this item not being delivered as advertised?".......
No Answer for two weeks, period.
About October 17th, I cancelled my order and grabbed a digital copy from a friend's discs...absolutely free and just as enjoyable to listen to.
After years of buying every release I could afford, I SADLY refuse to do ANY business with these people ever again.
I tried to support the band, I always have; however, this treatment is so far from what the band would do, or ever has done, to me.
This is a true story which I would like to share about a friend at work that is a casual GD music fan with maybe 9 or 10 GD CD's in his collection of over 1000 CD's.He asked me politely if he can borrow one of the discs to determine if he buy Europe 72 II or some the individual releases. So I let him try out number 22 which had a good selection on it's 4 CD's. As I handed it to him I showed him how one has to be extremely careful like a lab technician with the cover due to it's fragile construction. I proceeded to inform him how I already had ripped 2 of the others by accident. He assured me he would be careful and at the end of the day he came back with his his head hanging low and apologies that he tore one of the corners even after careful handling. But despite this he informed me that besides the covers being the cheapest pieces of garbage he has ever seen, the artwork and liner notes were fantastic and the mix was probably the best quality Dead he has heard. He couldn't believe they would ever put such flimsy covers on such an expensive CD boxset. Enough said.
Frampton- I pre ordered and was never told that a PO Box was not an option and later heard that they delivered other orders to PO Boxes.
My order was lost and not shipped unitl I called them to see what was up. I finally received my order without a personalization sticker or numbered box.
I am on show 7 and so far no skips, but there are some marks on discs from what looks like cardboard dust. Some ripped sleeves that are not created equal and there was really no chance not ripping them.
What really stinks is that I am having a hard time really enjoying some awesome music- 1. because I am paranoid of finding skips and I am listening not just for pleasure but to see if I have one. 2. Still no personalization- some say this is minor, but it means a lot to me. We all put much emotion into these things because the music means so much and of course because they promised it. 3. It was misleading the way they proposed the extras- I had dreams of a t shirt, dvd, or heck pins like the ones in the '73 box, but we received two books that are nice but its nothing unique like this box should have been (c'mon its the '72 Europe Tour!).
Anyway, said it before but I'll say it again- not even one official apology from anyone. I will continue to buy the music, but I do not feel grateful and that just plain sucks....
I received my replacement disc (in the UK) today. I didn't receive a confirmation email that it had been sent. My original complaint was made on September 14th, so it's taken a while to sort out but hopefully other people's replacement disc's are now in the process of being sent out too...
Thanks again to marye, for forwarding my complaint onto Dr Rhino and helping me out...my box set is finally complete!
gr8ful, I feel your pain, but yours' is way worse than any that I have experienced. I only have 10 defective discs, and several ripped sleeves. Why hasn't this been addressed? replacement discs and sleeves should have all ready been sent out, what are they waiting for? This pretty much makes up my mind for me, I was on the fence about disputing the charge to my credit card, but with this and other posts, pretty much makes it a no brainer.
I got a real bad feeling that we will never see replacement discs or sleeves, why hasn't anyone in management addressed these issues? Nothing on the web site or on this thread ie appoligies or instructions, just silence. I just can't help feeling taken advantage of by everyone involved in this process, first, get us to pony up the bucks, then, after huge profits, produce an inferior product, then, do not stand behind said product. And then they have the balls to put up Dave's Pick's and ask the faithful to put up another 100 bucks on a lick and a promise. Man, if it wasn't so painful, it would almost be funny.
Now hear this customer service, do the right thing, answer emails, give us instructions, answer these questions, do something, anything.
On13th Oct Matchewy wrote:
Benefit of the doubt for Rhino...
Hal-I understand your sentiment, and as one of the disgruntled posters, i feel the need to respond. The main issue I posted about was the absolute rudeness I experienced by customer service when calling about defective discs in a set I paid $450 for. Yes, people make mistakes. i can live with that. To me, it's all in how a person handles the mistakes once they are brought to awareness. There is no excuse for the way the customer service person treated me, and I make no apologies for my post.
Matchewy, I fully sympathise, but at least you received a response - even if it did amount to rudeness. I wondered if you have got any further with this?
48 out of the 73 discs I received are scratched or otherwise marked, for which I have had the privilege of paying over $600 (converted from UK sterling).
Customer services did respond to my e mail - 'I am sorry we are unable to assist with your problem, you will need to e mail Dr Rhino'. So I guess they do not actually assist customers??Anyway the doctor appears to be on house calls because my e mail to the address I was given has gone un-answered for over three days now.
I cannot understand how any legitimate business would send out goods in this condition & wondered how many more customers have had similar problems.
If you have not already done so, I would urge you all to check the condition of your discs.
Apologies that this has been another rant.
Mine is 3736.