• https://www.dead.net/features/europe-72/holy-s-it%E2%80%99s-complete-europe-%E2%80%9972-box-over-60-discs
    Holy S#%*! It’s the COMPLETE Europe ’72 Box! On Over 60 Discs!

    $450.00
    Europe '72:
    The Complete Recordings


    Hey now! Due to overwhelming demand, surprising even those of us with huge faith in the Europe '72 project, the entire limited edition run of 7,200 boxed sets has sold out in less than 4 days. We thank you beyond words for your support and belief in this unprecedented and wonderful release.

    After lengthy discussions, we've decided we don't want to deprive anyone of this music, some of the finest the Grateful Dead ever performed. Of course, we're keeping to our promise that the boxed set and all of its accouterments will not be made available beyond these 7,200 boxed sets (and wait until you see the case in which the music is housed, the hard-bound coffee-table book, plus all of the other cool surprises we've been unearthing!). But, we're going to offer just the music, all 22 shows, more than 60 CDs, more than 70 hours of music, each show housed in its own packaging, for the same price as the boxed set, $450 including domestic shipping. Although perhaps not as cool as the boxed set, the bottom line is that the most important aspect of Europe '72: The Complete Recordings is going to be made available to all, the music.


    - David Lemieux


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    Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan, beautifully designed EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping 60+ DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

    Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this stunning box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

    This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

    Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

    Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

    The packaging is, as you might expect, first rate. Each show is its own Digipak, with its own liner notes by top Dead scholars (including David Gans, Steve Silberman, and Nicholas Meriwether) and attendees of some of the concerts, and many never-before-seen photos. Additionally, there is an enormous book worthy of coffee table treatment featuring hundreds more photos and a comprehensive essay by yours truly (Blair Jackson). The box will also contain other memorabilia and ephemera from the tour.

    A rough sketch of the potential packaging.
    Check back soon for more product images.

    At $450, this clearly will not be a box for everyone. In fact, this individually numbered boxed set will be limited to orders placed with a maximum of 7,200 boxes produced. As a special bonus, the first 3,000 orders will receive a personalized copy. Due to the huge manufacturing costs (wait 'til you see it! We're doing something unlike any other boxed set release ever! It's exceptional!!), we need to hit 3,000 sales before we even go into production. If we don't reach 3,000 by April 1st, the boxed set won't be able to happen. This isn't a gun-to-your-head sales pitch. Rather, we want to be open with you about the realities of this release's massive scope and ambition.

    -->

    So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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    StrungOutOnStrings
    12 years 10 months ago
    Anyone actually received replacement Europe '72 discs/sleeves?
    Hello, Has anyone received replacements for the defective discs or sleeves they received in their Europe '72 box set? I reported defects for my box set over two months ago and I am still receiving a run-around. Now I have been told that Rhino, namely Dr Rhino, is handling replacements, but I have yet to receive a reponse from Dr Rhino.
  • Default Avatar
    chriss
    12 years 10 months ago
    Where is my box set???????
    I continually ask customer poor service where my box set is and receive canned e-mails...oh, it is coming soon....oh, your order has moved up to the next priority level. BS. What a joke. I bet they lost my order as this has been going on since September. And they want me to pay into the Dave's Picks thing???? Right. Can you say torrent?
  • Default Avatar
    borncrosseyed56
    12 years 10 months ago
    Who owns dead.net?
    In part, the remaining members of the band and crew and family, Ice Nine, Warner Music Group. None of these entities are equal partners in dead.net, I may guess.. Whoever gets a royalty check, I may guess. There probably are some other parties involved here, that are currently "hidden."
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15 years 6 months

$450.00
Europe '72:
The Complete Recordings


Hey now! Due to overwhelming demand, surprising even those of us with huge faith in the Europe '72 project, the entire limited edition run of 7,200 boxed sets has sold out in less than 4 days. We thank you beyond words for your support and belief in this unprecedented and wonderful release.

After lengthy discussions, we've decided we don't want to deprive anyone of this music, some of the finest the Grateful Dead ever performed. Of course, we're keeping to our promise that the boxed set and all of its accouterments will not be made available beyond these 7,200 boxed sets (and wait until you see the case in which the music is housed, the hard-bound coffee-table book, plus all of the other cool surprises we've been unearthing!). But, we're going to offer just the music, all 22 shows, more than 60 CDs, more than 70 hours of music, each show housed in its own packaging, for the same price as the boxed set, $450 including domestic shipping. Although perhaps not as cool as the boxed set, the bottom line is that the most important aspect of Europe '72: The Complete Recordings is going to be made available to all, the music.


- David Lemieux


Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan, beautifully designed EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping 60+ DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this stunning box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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These releases always bring ot the worst in people but Europe 72 is hitting all new heights in exposing the ugly side of our community. It is actually quite scary some of the things that are being said here. Rich vs poor, old deadheads vs new deadheads, lucky vs unlucky, real hippies vs yuppies, shit man I thought we were on the same team (as I've said in other threads). Makes me realize we are not this tight knit community I always thought we were. "It's got no signs or dividing line and very few rules to guide"
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Thanks for your kind response. Unfortunately you pegged it - I've received no email whatsoever. I'd be chillin' if I was just waiting for a code promised by a preliminary email. As it is, I'm not hopeful - atypical for me, lol. I've worn my spam folder button out checking and hoping for a pleasant surprise. Thanks for the kind wishes, and congrats on your confirmed copy - it will provide a lot of listening fun this fall I am certain. No worries - as someone with better than average luck over the year with tickets (especially at MSG where I wound up in the front 5 rows at least 10 times, including for Marsalis' stellar '91 guest appearances - the tickets are framed on my wall!) I've been blessed. Must have generated some good Karma along the line - but used it up, lol. Best of luck to all of us still waiting!
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...But from a certain point on (80?) we never were. Is this the biggest release EVER from a band? Anybody know? I know Neil Young has that one that never stops updating...
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I've also read a lot of comments, some good, some bad. It really depends on your personal perspective and whether you are a collector or not. For me, I am a collector and getting 22 shows for $450 is a great deal of just over $20 a show! We currently pay $25 for a show at the current Furthur gigs, which is a fair price, so the price for show for Europe is really a bargain! Those complaining on price need to take a look at the bigger picture. Also, someone was attempting to show their business acumen by quoting the $ amount needed to start production of $1.3M. There are always non-recurring costs that need to be covered before production is even started. Having a 3000 order reqirement is just good business, because there would definitely be a huge deficit if say only 100 people ordered this set (which I am sure will NOT be the case!). Unlike the recent tour compilations, these are complete shows and I can hardly wait to be in my retirement years, and be able to pull out a show from Europe 72 and play each one as if I were in attendance, trying to predict the next song! My only hope is that there is another venture taken up similar to this that perhaps takes a complete tour from, say, 1977 (The shows from 2/26/77 San Bernadino up to the 5/8/77 Cornell show would be great!). But this is a great first step. Aside from the music, I can hardly wait to see all the extras in the packaging! I for one am counting down the days until September! Michael E Phillips
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First of all, I think this is a great idea for a release - thanks! Second, before commiting to spend $450, I would like to have more information about the Music Only edition. Will this be a completely bare-bones release, or will it follow the same standards as usual Dead.net releases? Will the essays and liner notes be included? Any booklet? Most importantly, I would also like to know whether the Music Only edition will have digipacks (like the deluxe edition) or those dreaded cardboard sleeves? What about international shipping for the non-deluxe? Can we expect it to be cheaper? How much? Given the price of the product, I think a little more information would be in order.
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17 years 4 months
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It seems reasonable to assume that all the essays, photos etc. will be in the coffee-table book and that the Digipaks for each show will only have track listings. This suggests that the Music Only Edition will be devoid of info beyond the track listings. I hope I am wrong here. Whatever the situation, someone should say what is and is not included in the Music Only Edition.
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No. The Dead (not the Grateful Dead) released box sets of their "Summer getaway" 2003 tour - 28 shows on 86 CDs and the "Wave that flag" 2004 tour - 35 shows on 105 CDs. That is BIG.
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Simonrob... The word is that each show will come with full liner notes, in addition to the comprehensive essays, photos, etc that will come w/ the coffee table book. Good news for everyone.
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17 years 4 months
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Good news indeed if it is so, but I really feel that we should be told this officially.
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14 years 7 months
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Simonrob, here you go... a blurb from the official announcement email I received: "Every show will include its own liner notes by top Dead scholars (including David Gans, Steve Silberman, Blair Jackson and Nicholas Meriwether) and concert-goers, as well as many never-before-seen photos." Everybody jump around.
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That makes it a far more acceptable alternative - though it is not really an alternative now, is it.
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I was able to order my box set too and am looking forward to delving thru it upon arrival. I will need to take a weeks vacation when it comes. Thank you Rhino for this AWESOME release!! My 2 cent wish is to have 100% of the vault available for direct download, maybe discounts for purchasing entire digital tours or years or the whole-damn-thing. Imagine the profits and shared joy!! Regarding the chaos, it reminds me of having to walk into the Phish Coventry music festival after leaving my car for God-knows-what on the side of the highway after the parking lot was closed due to mud. It was chaos but the shared experience of 1000s overcoming that obstacle and taking it upon our selves to walk in from 10s of miles resulted in an experience that words cannot describe, eventho the music was less than par those shows. And I apoligize for even mentioning that "other" band on the Dead's website. The ordering process was long and nerve-racking but it will make the box set even more valuable, and the music will be outstanding!! We are all lucky to hear Jerry's notes flying in the breeze...
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17 years 4 months
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After walking for miles to get in to the Phish show, did you have to wait 8 months to see the band play? Note: This is not intended to be sarcastic.
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sure we are, you can't blame people for being upset, angry, disappointed, betrayed and pissed, but you are right, name calling just ain't the way and blaming your brothers and sisters sure ain't right. If I could, I'd give them all a copy. And in a show of good faith, maybe there should be something forthcomming from Rhino that can help heal these wounds, something besides an appoligy. Actually, I can barely afford the one I ordered, but I was lucky to get a code and I would be a fool not to use it. I completely missed out on the fillmore box and I think it might have been due to the fact that I didn't check this web site often enough, or not at all, therefore, I missed out, but checking this site daily now gave me and others a head start, it had been anounced and up on this site 2 days before I got the email saying it might be available, so I think there must have been a delay in the emailings, and if you checked this site when it was first posted, you got lucky. I really think that all that got shut out should just hang in there, there will be some left over after they get thru this first rush I bet, now how they will distribute those remains a mystery, but if you made a reservation, keep checking your emails for about 2 or 3 weeks from today, and keep your fingers crossed. Please people, only order one set, be kind.
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15 years 2 months
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can i just relaxe now or are there only going to be a limited amount of the music only cds.Why not sell the shows seperate at 25 bucks each so us folks who have big bills can buy them over the next few years.I love all these releases but its getting hard to keep up with all this.
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17 years 4 months
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I don't understand why this has to be self~policed. Why is it Mr Lemeiux/Rhino can't limit the sales to one per? Litigation my ass. It's the almighty dollar, that's why. This should be fair for every one. It seems however that some are happy to get theirs & then pissed at those that didn't & that are complaining. True, some are not acting this way. But most I've read that received their code are trying to tell me to just be happy w/the music, it's "the music" that matters. "Perhaps"?My eye!
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17 years 4 months
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I got my confirmation emails for ordering the personalized box set. All I can say is my Christmas shopping is done for this year.... Received the email with the code within 24 hours of submission and had no problems whatsoever, which was a pleasant surprise. Hopefully my daughters will appreciate their gifts. "There is a road, no simple highway Between the dawn and the dark of night"
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15 years 1 month
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I was lucky enough to get my order in for the original box set but this whole thing is a cluster f#%*. If they were going to allow more than one per order then they should have taken all orders up to certain date. Say two weeks from announcement. Why is it so hard for them to get this right!
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15 years 5 months
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...and I notice that the ink sketched "conceptual design" drawing or whatever they called it seems to have disappeared - I'm guessing because the already incensed peeps were getting locked in that look, and the packaging may change. I would think that if there had even been a pre-production mock-up of the final packaging done by now, they would have photographed it for the release announcement. The "personalization" could easily be a luggage tag, by the way. Don't think I'd get all bonered up over that. Poor Rhino&Co., using preorders as market research for a product that doesn't really exist yet. They've got issues they don't even realize, and will be getting spanked for the next nine months and more. Thanks for trying anyway. The concept is certainly cool, even if the execution was less than optimal.
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15 years 9 months
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I hear ya bro, I understand the frustration but it is nothing new. I shouldn't say this because it will come across like I am rubbing people's noses in it, and that is not my intent, but come on, some responsibility has to fall onto the buyers. It's like buying concert tickets to a band you know will sell out instantly. The people who are on top of it (checking the band's website daily, signing up for email newsletters, checking up on Live Nation and Ticketmaster, setting aside some cash ahead of time, etc etc) and then who buy the tickets right when they go on sale, they are the ones who will get the tickets. That's just logic and reality. People who have money will get the tickets, people who can't afford it, usually cannot go, I've been there, it sucks but I never looked at it as being somebody's fault that I couldn't get a ticket. It's the same with this release. The people who check out this site daily are going to be in a better position to grab a release then people who come on here once a month. The website troubles aside, the people who put in their reservation the day this was announced on dead.net, are getting first shot at it. It is not a difficult concept and there is nothing sinister about it. Again, I hope everyone the best of luck. I really wish I had an extra code or box set I could donate but I only got one. Hang in there because they won't know what they have in stock for sure for another couple of weeks. There will be more boxes up for grabs now that they are processing the orders. "It's got no signs or dividing line and very few rules to guide"
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If a person has a code, but decides to opt out, are they transferable? Has anyone successfully placed an order with a code they recieved from another person?
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On 4/1/2002, I got an e-mail announcing the release of this very same box set, in celebration of the tour's 30th anniversary. My reaction, as I read the announcement, was something like "OH WOW ... OH WOW ... OH WOW ... OH SHIT, it's April Fool's Day, dammit!" And now it's become real - at least we THINK it has. ------------------------------------------------------ The simple fact that the "new right" has consistently been wrong does not mean that wrong is the new right.
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"Corporate greed," "almighty dollar," and other phrases used are quite clueless. It's a 60-disc set, it sells for a decent price per disc, and if you don't like it, vote with your feet. It's worth noting that someone on rec.music.gdead pointed out that a pair of tickets to see U2 would run him nearly $540. Frankly, I'd go for the 60 CDs before a stadium concert.
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I doubt the code has any link to the original email address. The email address on my store account/login doesn't match the email where I received the reservation order code. Although, my first and last name do match, so maybe it's that. Keep in mind what we're dealing with here... :)
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17 years 2 months
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This is totally a cluster f***. How can they be totally surprised by this? what about The Fillmore 69 boxed set. last time I checked it wad going for $500 on eBay. I didn't get an email about this opportunity to buy until yesterday. I tried to buy immediately but everythings hosed up. GDP or whoever can't handle this shit. I'm still waiting for a DP' s I ordered a year ago. Rhino should be selling this online, limit one order per household. Just my 2c.
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17 years 2 months
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This is totally a cluster f***. How can they be totally surprised by this? what about The Fillmore 69 boxed set. last time I checked it was going for $500 on eBay. I didn't get an email about this opportunity to buy until yesterday. I tried to buy immediately but everythings hosed up. GDP or whoever can't handle this shit. I'm still waiting for a DP' s I ordered a year ago. Rhino should be selling this online, limit one order per household. Just my 2c.
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17 years 4 months
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I'm sad to say I don't have the money to purchase this box set. I think it’s a great deal but unfortunately I can't do it. Well life goes on... I guess I'll have to wait for something in my price range. I hope they have in their hearts to release individual shows for purchase. Am I dreaming? sucks ass for me!
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I may be old, but iTunes is the portal through which all my music is played and I would love a third option of "download only" as WAV files, perhaps even show-by-show for those of us who want a piece, but maybe can't afford the whole kit and kaboodle at once. In the meantime, I will sit back and drool at the box just out of my grasp, but will be the first in line should a download version present itself! Most importantly, I am hugely appreciative of TPTB, who have answered the call to bring us perhaps the holiest grail in the Dead's canon! I hope to get a taste some day.
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jackstraw from co.. getting the boxed set is like getting a ticket to a sold out show some 3000 get better seats than the other 4200 and if you're lucky you are in the right place at the right time when they release a few more seats the day of the show or maybe even have a friend who snagged an extra for ya.
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I can't think of a fan base more passionate and devoted than the GD community. So why after all the years of having an open relationship are we being subjected to this silly marketing game? So in order to get this boxed set, we needed to immediately supply an email address, get a special code, etc... All for something that isn't even developed yet? Or has it? Who the hell knows. Nobody in the entire organization had the wherewhithal to think "hey this is a huge release and something never been done before. What if it sells out in a matter of days?" This falls into the category of stuff Kiss and The Eagles would try and pull off. Totally lame.
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On the first day of pre-order, I tried to order E72 like everyone else. All my attempts failed. I then put in my name and email in so I would receive the pre-order notification. When I received the notification I placed my order and received an order notification. Later I received another email order notification with a different (much shorter) order number! Judging from what I've read elsewhere, the second order confirmation was from the first day when all my attempts to order failed. I don't want (and can't afford) two copies of E72! Hopefully the kind support folks will figure this one out. Great release. The purchase experience has a bit to be desired.
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15 years 3 months
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Just checked ebay and of coures there are 3 Europe 72 box sets for sale because Dead.net can't figure out a code to limit customers to only 1 box set. Whoever bids on these is a total moron, the sellers want the money immediately for an item that doesn't come out or even ship until maybe September. With the way this whole deal is going who knows if that's when it will even ship.
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13 years 9 months
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Still not ONE email from dead.net in regards to my "reservation " placed early Friday afternoon via the site, and not one response from customer service to my email on Sunday requesting information on the staus of my "reservation" for one copy of Europe '72. Like Jerry (no, not that Jerry) said...ANYONE can take a reservation. It's KEEPING a RESERVATION that's the MOST IMPORTANT PART!
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17 years 5 months
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I'm inquiring as to your order status. And folks, don't forget to check your spam/junk mail folders for these notifications. Thanks.
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16 years 3 months
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I talked to the 1-800 Dead line. I wanted to know if I was getting the box set or the actual music. They haven't started sending out codes or pre-ordering the music section, so I guess I got the box! Anyway, there's a code that even if you put 50 box sets it will only charge you for the amount that you reserved.
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16 years 8 months
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Perhaps, this situation has shown that the right product will sell like crazy-no? Maybe the fault if there was a fault was sincerely underestimating the power of this band's music to continue to sell. In the future, perhaps, the idea could be offering several variations of a release-sort of like a new car model-base, better and loaded. Base would be downloads-no art or goodies, Better would be music and some art/info and Loaded would be the whole shebang and make that one a collector piece. Different strokes for different folks. I think this experience will teach a lot to all of us about our whole scene. First, have some confidence in the value of the music as a commercially viable proposition, allow access to all according to their desires or means and be creative when listening to your fans and formulating ideas to respond. I don't think there is any ill will here-to the contrary this was a wonderfully crazed project-highly attractive offering to the fans. Perhaps it was silly to open up multiple copies for purchase but if you weren't sure you would sell enough to guarantee the project and you really wanted the project to succeed what would you have done? I agree with Blair that this was intended to be Deadhead dream realized.
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16 years 7 months
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This is pure corporate greed, consumption and exploitation. To collect $3,000,000 9 months in advance before you design the product is wrong. Now you just have to figure out what the cheapest way to make it is and you'll make even more money off of it. I don't blame you for being so excited about the sales. Your only mistake was that you didn't open up the sales before Christmas, or you would have gotten really nice bonuses. Bernie Madoff would be proud of you. At least some customers will be able to flip it and make some money for themselves on ebay. '72 box set on ebay http://tinyurl.com/4uueeqq And screw those of you who are still clinging to your Grateful Dead ideals. They don't exist. They never existed except in your mind. Open your eyes. Yes, you are being exploited.
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13 years 11 months
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This could not have been handled worse. Screw the over priced Road Trips series. With a gaping whole in my collection that Europe '72 will create I see no reason to continue collecting. I want that box and the music. Pissed and voting with my wallet!
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14 years 7 months
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Gary Coleman, If you're going to rant and rave, at least be accurate: nobody is collecting any money 9 months in advance. In fact, they make it quite clear that no credit cards will be charged until September, when the music ships. Announcing this when they did was a move to gauge interest to see whether they will continue mastering the rest of the tour. Obviously, they will. Again, that was made pretty clear in the announcement.
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17 years 4 months
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1st of all, in the interest of full disclosure, I did not nor do I plan on buying the $450 box set. I made zero attempts to log in an reserve one. Long story short it's a bit rich for my blood at this point. Wife's been out of work for awhile, youngest is in college, etc. Of course I'd love to buy one. But I own plenty of Dead and can skate by this without feeling that deprived (sniff, sniff!). I've been listening to the Dead for close to 40 years now, and the original Europe 72 lp was one of my original desert island choices. Of course I'm one of only about a zillion deadheads that feel that way. Which, without being too judgemental, brings me to my point. Either demand for this was severely underestimated or this was a most clever marketing ploy. 1st of all, one would think after the 30 Days of Dead that the computer related server/access issues would have been resolved. 2ndly, the Europe 72 tour is the stuff of the Holy Grail. Now even I have to admit that watching all this transpire at arms-length I am gobsmacked they went so fast. But I am not all surprised they were all accounted for. Seriously, 3k and 7.2k is nothing when spread across what are so many deadheads across the world. As a long-time deadhead and constant $$ supporter I would have hoped the additional music only sets were at a commensurately lower price of the "Mega" box set. I would also hope they make individual show available at some point in time. After all, as David Lemieux said: "... the bottom line is that the most important aspect of Europe '72: The Complete Recordings is going to be made available to all, the music". So, if it's the music that is really the most important, then let's try and find a way to make it available to the most. L
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13 years 11 months
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Here's one for you Marye. Yesterday upon receiving the email with my reserved code. I calmly placed my order making sure of each step so as not to err. After getting through it all I clicked on 'Place My Order'. The next screen I got was a confirmation for RT subscription (which I had ordered a few weeks prior). I again did a 'Check my order' and no sign of having purchased the Europe '72 Box Set w/reserved code! I then called the Customer Service # and relayed the info however that person seemed to have NO understanding of the product line and I'm pretty sure had no idea who the Grateful Dead were. So...that being said: Can someone tell me if my order went through? Thank you
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17 years 4 months
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I'm one of the many faithful who got shut Friday out by a system that wasn't ready to handle the traffic. My fault? NO! I'm trying to contain my disappointment and frustration, so I just want to say this to my friends at Dead.net, Mr. Lemieux, Rhino, etc...what can you do to make the common DeadHead (not the scalpers, the hoarders and resellers) whole for your failure to afford us the opportunity to get the big boxed set? We've proven our interest to consume, now please prove to us that you care about more than the money and that you can adjust to new market conditions...produce more of the big boxed sets (not the music only) and allow us to get on the bus to buy ONE. Please do what's right by this community that has supported the family for so long (I've been on the bus since 1980!) and missed out...PRODUCE MORE FULL BOX SETS AND LIMIT ORDERS TO ONE PER HEAD. Pleeeeeeease.
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15 years 9 months
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What about releasing the shows individually? And how about a larger print run for the book? Just a thought. $450 is a lot of scratch for your average Deadhead to come up with.
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17 years 5 months
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you are not the only person to get an RT confirmation for your Europe 72 order. PM me the particulars and I'll get a confirmation that all is as it should be.
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13 years 9 months
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I placed my reservation early Friday evening (around 6:00pm Central time) and haven't gotten the first email back. I never got to see them live (I'm only 24) so I try my best to buy ever live release I can to make up for it. I had almost the exact same problems with the Fillmore West set and to have it again is incredibly disheartening. I've checked my email and spam folder dozens of times daily since placing my reservation and each time I log on to see nothing there its like a punch in the gut to me. Marye, or anyone who knows is there any chance I'll get the email I've been waiting on or am I just out of luck again?
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13 years 9 months
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I thought that cards wouldn't be touched for the $450 til September??? My credit union just told me that Dead.net has put a 'hold' on my account for $450. My available balance has now been reduced by the $450. So, WTF? Jack
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13 years 9 months
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Okay, so I figured out the boxed set was sold out. So now I want to get just the cd's. I have entered my name and email address about 15 times since the original announcement. Haven't received 1 email yet. How do I purchase this set? I have looked at my spam and junk folders in gmail and nothing is there.
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14 years 5 months
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At least I have people to commiserate with. I have tried to reserve the "music only" version several times, too, and the silence is deafening. Not one e-mail. On the bright side, once the hysteria dies, E-Bay pricing will probably settle out at something more reasonable. I got the complete Fillmore for $450 last year.