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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • #141
    axelm
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    shipment

    for international shipments, why not take directly the customs fees, and allow us a shipment other than the standard one.

  • #142
    greggie
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    Very delayed shipping 55 days

    me too. strange thee is no explanation

  • #143
    marye
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    it got lost in a site update but it's back
    However, you will need to rebuild your list. You should be able to do so from your profile page.
  • #144
    Ungnome
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    Show attendance lists

    Didn't there used to be a list that had the shows we attended individually? I know I compiled one, several years back, but I don't see it at all. Thanks.

  • #145
    greggie
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    Regarding yr message of Jan…

    Regarding yr message of Jan. 24, I cannot find a reply. The issue was non-delivery of an order 137400000224956 and particularly why it was not shipped for at least 60 days. The staff over at deadnet do not answer though I have got a new report from them about ten days ago that it has at that time been sent. My concern is some kind of problem which could result in future problems in ordering. Are you geting a run-around from the shipping dept. Why would shipping of a paid for order be delayed 60 days? Well one possibility is some kind of financial iliquidity.

  • #146
    marye
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    probably
    because the subscription period ended a while back?
  • #147
    TennesseeJed58770420
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    2020 DP subscription

    How come when I go to the subscription there’s no add to cart option??

  • #148
    marye
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    Greggie
    send me a PM with your order number and I'll see what I can do.
  • #149
    greggie
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    Very delayed shipping 55 days

    I ordered the 50th Anniversary cd dvd box on Nov. 8. Today is January 24, and it has not arrived. Worse yet, it is shown on deadnets data as not having been shipped. I contacted PayPal and today, a day later, got a message from Deadnet saying the box is on the way. So far all turned out ok and there is nothing for you to do.

    In Europe there was a couple of years ago a spectacular bankruptcy of a sister company, Spincd. Lots of customers lost many lots of money. People trusted delayed shipments would arrive because the staff was cool and knowledgeable, but they also behaved fraudulently., and then bankruptcy ended all hope, and all payments went to preferred creditors. Now comes the work for you, Mary.

    I wonder why nothing happened with that cd dvd box for 55 days, but it got sent as soon as Paypal came on board. My emails to deadnet were ignored, no answer, so maybe status matters even in deadworld. What do you think? A second issue is why deadnet does not give info about delays. If there are agency or economic problems, it must be better to tell customers instead of being silent and covering everything up, which gives rise to anxiety and a focus on contacting the credit card companies before their individual time bars for helping expire. What do you think and can attitudes be changed?

  • #150
    lalahoward
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    Good luck.

    Good luck.

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Submitted by marye on
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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Submitted by lookatitright on Wed, 01/25/2012 - 06:21

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It's still in the menu but all it is, is (homage to Bubba Clinton) a list of every show's date with the venue below and a link to "details". Wasn't it once a list of links to each indvidual year? As it is now you have to page through every show to find the year you want. So, if you're lookin' for 1972, first you have to find what page 72 starts on by using the process of elimination and once you find it see which page of shows from 72 has your date. Is that clear? A simpler explanation: "Shows By Year" is the same thing as the "All Shows" only with 3 lines as opposed to 1line on "All Shows.". 1 day closer to springtime!!
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Submitted by rcmorris11 on Fri, 02/10/2012 - 13:59

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Hi,I wanted to know if I could post a survey on the message boards to try and get some market validation. Here is the link to the survey- http://www.surveymonkey.com/s/DTWG9NC please let me know- thank you!
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Submitted by marye on Fri, 02/10/2012 - 16:49

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commercial purposes, but I'd suggest that if you want to post a marketing survey you post in in the Your Own Storefront topic in the forums, which is the designated area for hawking one's wares.
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Submitted by Althea Rose on Mon, 02/13/2012 - 18:58

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I see that at least one person posted earlier about the Show By Year problem ... um, couldja fix it already? The Show by Year on Deadnet is (or was) a great resource -- very user friendly, easy to search, a great quick "go-to" reference. But now, unless you're looking up, oh, '66 or '67, it's a serious pain. Not even really usable unless you feel like playing Click-on-a-Page Roulette. It's got to be a glitch, and not an intentional "Improvement" (I hope I hope), so I have the feeling that some techie at Deadnet WOULD know how to put it back, if someone would just ask nicely. So, pretty please? :-)
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Submitted by Harrington on Mon, 02/20/2012 - 15:15

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I'd just love to help you gather your info so you can make some serious bucks off of us! How much do you pay, anyways? Surely you'd at least donate something to the webmasters of this site - or you could go away....
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Submitted by marye on Tue, 02/21/2012 - 11:33

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but if you go to the In Search of Info topic and ask that question in the comment thread, it should work just fine...
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Submitted by Anna rRxia on Tue, 02/21/2012 - 14:34

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I just clicked on the almanac and went to comics and saw the images coming from Hunter's "Rosemary". Ye Gods! That was not funny. I'd never really listened to those lyrics before and even as I listened to the song (they have that feature now) the lyrics were hard to make out. If the Grateful Dead were really singing songs for those who have passed away (with Hunter & Barlow making up the words) then they were also riffing on ghosts, as Rosemary seemed to be some watery image from a goth H.P. Lovecraft novel. It's still sending shivers up and down my spine. Yikes, this might be enough to scare me away forever!
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Submitted by marye on Wed, 02/22/2012 - 09:42

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that way. We have topics for a lot of likely categories in which you are welcome to post questions, comments, etc. If you have something to say or ask that doesn't seem to fit, or would like to have a new topic started, send me a PM. Thanks.
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Submitted by marye on Wed, 02/22/2012 - 09:52

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just go to the What Else Should We Be Talking About? topic and post there. Or do what's currently happening in the Deadheads, Religion and Spirituality topic, start brainstorming a secular version with folks who think there's a need for one, and when it jells we'll launch it.
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Submitted by marye on Fri, 02/24/2012 - 14:07

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I've seen it around, but I don't know who the artist is...
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Submitted by Island Girl on Wed, 02/29/2012 - 00:08

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I just tried to order the dvd box set and my browser says the Shout! Factory site is not secure. Seems a little strange. Is it safe to order??
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Submitted by marye on Wed, 02/29/2012 - 08:53

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it's a different company from this one, so I dunno. I'll inquire, but it's not us.
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Submitted by ing12063 on Mon, 04/02/2012 - 01:44

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I am trying to locate Jack Ellis and his wife. If anyone knows how to reach him please let me know or let him know someone is looking for him. Close friend passed away.
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Submitted by fluffanutter on Mon, 04/02/2012 - 04:44

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I am not able to order from the store using different my name or my wife's name and using different credit cards. Yesterday was a one day special on Road Trips with free shipping and you guys missed out on $100 order. That is ridiculous. I can see that Rhino is still screwing up royally on milking this cash cow.
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Submitted by marye on Mon, 04/02/2012 - 08:00

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send me a PM with the details and I'll see if we can fix this.
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Submitted by Angelstaf on Fri, 04/06/2012 - 13:01

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"You may meet (or, 'be') the fate of Ophelia/ Sleeping and PENCHANCE to dream//.." What does the word "Penchance" mean, it is not in the dictionary. driving me crazy trying to understand what this lyric means... I'm thinking "Penchant" but that's not how its sung or written anywhere I've looked... Can u give me a brief explanation? Thanks
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Submitted by marye on Fri, 04/06/2012 - 14:39

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perchance, and you'll probably have better luck.
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Submitted by Angelstaf on Fri, 04/06/2012 - 15:54

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ok, thanks soooo much, I get it, Shakespeare...
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Submitted by marye on Fri, 04/06/2012 - 17:19

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:-)
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Submitted by sherbear on Sun, 04/08/2012 - 08:08

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Could we please get a newspaper thread?For "news" about any topic, good, bad or strange. But news that was read in a newspaper and the link to the article is a must so you can go read it if you like. Could we get a GD family concert thread? A place to post any state or county live music. Just asking. Thank you.
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Submitted by yankeeclipper747 on Wed, 04/11/2012 - 23:14

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I'm not sure this is the right forum to ask but maybe you can steer me to the right place? I have a cassette, " Greatful Dead, Dead Set" on Arista from around 1981. It's a 2 album recording with some of my favorite tracks like Samson & Delilah, Brokedown Palace etc. It's worn out and I'd like to get it on cd. Anyone know where I can order it? Thanks..
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Submitted by onthebussince77 on Thu, 04/12/2012 - 07:18

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I subscribed on the very first day Dave's Picks was advertised back in October, but I still have not received vol. 1. Two calls to customer service led to a replacement being sent (on 23 March I was told - I never got an email confirmation); however this one has still not made it to Europe. All of my previous orders with dead.net arrived within 15 days. I am particularly concerned, and posting this plea here, as DP1 is now sold out and DP 2 will be shipping soon. Marye, can you please help? Thanks.
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Submitted by marye on Thu, 04/12/2012 - 08:54

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send me a PM with the details and I'll see what I can do.
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Submitted by sfchick on Thu, 04/19/2012 - 12:31

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Hi - is there a section on this site where we can upload photos of fans from shows? I have lost touch with many tour friends over the years and would love to share old photos. :) -Angela
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Submitted by Anna rRxia on Thu, 04/19/2012 - 12:37

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If the dead.net store doesn't have it (and I assume that is why you posted here, otherwise look there and support the band) then go to Amazon which has 8 left in stock. I love Deadset also. It rocks. Also, Reckoning is the pick for choice acoustics from this run.
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Submitted by marye on Thu, 04/19/2012 - 14:16

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On the community page there's a feature for uploading fan photos, and we THINK that it's working properly now after much drama, so give it a try...
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Submitted by TigerLilly on Sun, 04/29/2012 - 10:23

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Is there a way I can hide the product threads? It's bothering me to have to wade through so many of them to find the threads I want to read. OR how about one catalog thread-showing all of the products in there. I guess they are what fund this site, but...to me it feels like the community feeling is tipping over into sales only.
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Submitted by Mr. Pid on Sun, 04/29/2012 - 15:16

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That ol' Filter by Item Type combo sure was handy for things like TL's experiencing...
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Submitted by Oroboros on Sun, 04/29/2012 - 16:26

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you might be interested in purchasing, INSTEAD of a mini billboard of a 'related product' obscuring the view (picture) of what you might be wanting to buy. This is a bizarre way to try and sell stuff. To hide what you want the customer to see, behind a picture of group of 'related products'. Or the even more strange when you hide the product the customer wants to see behind a BLANK 'related product' cutain which obscures the product the customer was attempting to view. So the idea is that every purchase should a mystery (grab bag?) at the GD store? "It ain't what you don't know that gets you into trouble, it's what you know for sure that ain't so." M. Twain.
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Submitted by cosmicbadger on Wed, 05/02/2012 - 04:40

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Are there going to be any special events marking the 5th Anniversary of the new deadnet? I think there should be! I wonder if Marye can be persuaded to write a piece for us on her experiences as our heroic moderator over the years. I am sure there are many untold stories she can share with us (amended to protect the innocent and guilty of course). How about it Marye :-)
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Submitted by TigerLilly on Wed, 05/02/2012 - 05:45

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Would be cool to read such a thing from marye. Might also help re-spark interest in this site, 'cuz at least I am loosing it.
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Submitted by marye on Wed, 05/02/2012 - 10:10

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I'll check in WRT anniversary celebrations. As for tell-alls, my mind is surprisingly blank...
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Submitted by cosmicbadger on Wed, 05/02/2012 - 10:19

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Surprisingly blank or conveniently blank? ;-) Some celebration would be nice, but if possible please not another competition that us foreigners can't enter. How about a special download?
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Submitted by marye on Wed, 05/02/2012 - 10:31

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I tend to go all deer-in-the-headlights when called upon to remember things on short notice. Who knows what I may remember at 3 a.m. on Tuesday, however.
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Submitted by Anonymous (not verified) on Fri, 05/11/2012 - 01:05

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is jam of the week discontinued? there is a post for this week, though it comes up as page not found just like last week...I will wait & see what happens. The mic on GDHour does not show when I try to share GDHour 760; & we all know the GDHour ONTHEAIR mic makes the post look great. The same problem has come up with taper's section quite often, maybe because multiple thumbs have been offered...I dunno'.
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Submitted by marye on Tue, 08/28/2012 - 09:34

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this is a test, as I've had a report of people being unable to access this topic, and it's coming up fine for me...
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Submitted by stepineden72 on Tue, 08/28/2012 - 19:11

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I'm either looking right over it or you don't log out anymore?
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Submitted by da roach on Tue, 08/28/2012 - 19:35

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,,,,,as Phil Edwards said--(to surfers out there--60's icon)--surfin is tryin to make a difficult thing look easy!!!!-----someone just made an easy thing--difficult--for this old surfer-ALOHA!
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Submitted by Deadhead on Wed, 08/29/2012 - 06:49

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Something does not work!I have been enjoying poster art and poster lettering for over 40 years... I cannot make the Gr?teful Dead at the top of the new home page work. Maybe I need to be 'in the mood'.
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Submitted by sleepy jake on Mon, 09/03/2012 - 07:09

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Is it wrong to use the parilments bop gun to shoot down the smoke shack pipe shop's- crystal blue steal your face sticker- from an ancient tour for refusing to carry grateful dead mechant dice today? jacob jamerson green street, champaign ,il university of illinios p.s. I just wanted a sticker.....