30 Trips Around The Sun Box & Digital USB

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September 4, 2015 - 10:38am

7,852 replies

admin

Joined:
March 9, 2007

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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February 11, 2016 - 9:43pm

#171

wave-that-flag

Joined:
October 7, 2015

Fine with Limited Runs for Now

Last comment on this. I'm fine with things as they are, and obviously the current business model is working because we've got Rhino putting out phenomenal-sounding, quality shows at a rapid pace. This all works great for me and other Deadheads! The snooze and lose model for limited releases and bonus discs gets Rhino paid upfront and in-full. Still all good for me. I'm fine with my 3-CD FW69 set for now also (Maybe sometime I'll choose to drop a grand on Ebay for the full set If I really wanted to. That would be my choice, and I could listen to them with my new spouse after my beautiful wife would likely leave me in horror.) I'm just saying big picture, at some point in time, I have little doubt all the music will be available for release in digital format for all who want to pay a bit. Cost will be little to nothing to the music vendors who will no longer need to manufacture or stock hard inventory. For better or worse, the days of the CD are probably limited. I won't miss them honestly. I do love vinyl and have fond memories of reel to reels, but that's probably because that's what I grew up with. But honestly, big picture, I see music going digital with streaming services like Spotify, Apple Music, or whoever in the near future. Want to listen to any Dick's Pick? Cue it up on your app and turn the volume up to skull shattering volume level. That's here now. I'm ecstatic to be buying GDM CDs for now, and I have dug Rhino for a long time. (Spent many hours going through the vinyl LP racks at the Westwood Blvd. store.) But after enough years have passed, and my limited run is up, when many of us are at the great festival beyond, where Jerry is always jamming and the show never ends, I would hope the music is available for all and not locked-away in lost box sets. That's why the "can't be re-released ever clause" with FW69 freaked me out a bit, and seemed whack. "Nuff said from me. Bring on Dave's 18 and Bicentennial fever. Listening to Cow Palace '76 again today. Also, can't hype 30TATS enough. Buy the Bolt now, if you don't have this! (Talkin' to you new girl who likes yo-yo'ing!) I should have. Bought my 30 Trips off Ebay and paid a bit more. And yes, the 90's shows are mind-blowing. I'd foolishly stopped listening to anything post-78 and had no idea what I was missing. Jerry and the crew will have their place in the Library of Congress and Smithsonian next to Woody Guthrie someday--no doubt of that. They are an integral part of American culture and have earned their place there. If folks want to wait awhile, it's allright with me. No hurry really. It's all good. Peace.
February 11, 2016 - 3:16pm

#172

Thin

Joined:
June 21, 2013

1993 / '69 ark box / Ebay resale strategy

Cousins of the... - I have spouted off about that 3/27/93 show many times, but I'll repeat: I was there as well and it was a great show - both sets are memorable, and a unique setlist: BT Wind, Broken Arrow, Casey Jones, Loose Lucy, Comes A Time, I Fought the Song encore with Vince jumping up to fire six shots toward center stage. We smiled and high fived each other all the way back to the hotel. Agree that Jerry's tone and technique got very subtle and understated mid '90s... sometimes too subtle and absent-minded on off nights, but shows like this one hit the bullseye. That 10/1/94 show from TTATS box also surprised me with its tasty guitar work by the Fat Man. (Remember the bumper stickers? "The Fat Man Rocks!") "69 ark box would be amazing!!! I'm salivating looking at those setlists - It's like the FW '69 box on acid. LoveJerry - totally agree on the Ebay strategy for resale. Makes sense. Keeping a library of all the releases stocked is expensive, so just doing a one-off run that sells out instantly is the cleanest way to do it without residual expenses down the road. Just press 16,500, collect the dough, and move on. Gotta be lean and profitable - a one time run is the only way to do that. And if some Ebay entrepreneurs make a few bucks, so be it. It's not like they're getting rich off it (unless some people actually buy at huge markups not realizing they're being fleeced.) As for re-releasing FW '69 - Realistically, How many would they sell??? My friends and 80% of the hard core fans already own it. The folks that want a copy should find a way to get one.... shouldn't be too hard to track down (I'm not too crazy about this - just ask a buddy for slightly compressed 320kbps version so you won't go to hell). They COULD re-release it for download only, but there's a ton of cost in that as well for a potentially MUCH smaller run.
February 11, 2016 - 3:03pm

#173

Born Cross Eye…

Joined:
August 25, 2008

Ark 69 box

I agree with Kayak Guy with a release of the Ark run as a box set.
February 11, 2016 - 3:01pm

#174

Born Cross Eye…

Joined:
August 25, 2008

Re-release the FW69 box

Re-release it as a "digital download" lossless formats only, sans bonus disc.Enough said on the subject from me.
February 11, 2016 - 3:00pm

#175

Kayak Guy

Joined:
June 4, 2015

Limited Editions

I think they (all hail TPTB) have smartened up and now the wording is much more specific as to what is limited. Limited Edition packaging is one trick, so is the Limited Edition bonus disk, which limits those items but leave the main content more open to future digital distribution or repackaging.
February 11, 2016 - 2:44pm

#176

Mr. Jack Straw

Joined:
August 29, 2013

here's the thing about FW '69

I (gasp!) agree with Spacebrother. It shouldn't bother anyone if this treasure trove gets re-released. I opened mine the day I got it, flipped through the book multiple times, bent the pages by accident, nicked the corners of the box, and have played the CDs to death. The box is obviously well-loved, and I would hope everyone who wanted to hear the music owns a copy (although this obviously isn't the case). I wouldn't sell mine for a million dollars (ok, well MAYBE a million, but definitely not $999,999) The thing is, there's a difference between what should happen in a perfect world, and what happens in a real one. We live in a word where "limited" means something to certain people. When something is marketed as limited, 9,800 people might have no problem if TPTB went back on their word, but the remaining 200 might. And legally, they'd have a legitimate complaint. A re-release is legally out of the question, although it shouldn't be.
February 11, 2016 - 2:33pm

#177

Kayak Guy

Joined:
June 4, 2015

A different Spring 1969 box

The Ark box 3 days of shows at the Ark in Boston MA, 3 months before it became the 2nd Boston Tea Party location. Both the reels and cassettes of these shows from Bear have been returned to the vault. Still touring in support of Anthem of the Sun, and just about to release Aoxomoxoa, it has the Magnificent Seven lineup in all it's glory. April 21, 1969 The Ark - Boston, MA Set 1 (61:52) 01 - Introduction (1.29) 02 - Hard To Handle (5.26) 03 - Morning Dew (9.25) 04 - Cryptical Envelopment (1.57) > 05 - Drums (0.39) > 06 - The Other One (9.10) > 07 - Cryptical Envelopment (7.54) > 08 - Sittin' On Top Of The World (3.27) 09 - Alligator (4.06) > 10 - Drums (3.26) > 11 - Jam (7.46) > 12 - Doin' That Rag (7.02) Set 2 (89:57) 13 - Foxy Lady Jam (3.25) 14 - Dark Star (22.41) > 15 - St. Stephen (6.52) > 16 - The Eleven (10.59) > 17 - Turn On Your Lovelight (25.25) Encore: 18 - Tuning (1.08) 19 - Viola Lee Blues (13.48) > 20 - Feedback (5.39) https://archive.org/details/gd1969-04-21.sbd.miller.tomp.124439.flac16 April 22, 1969 The Ark - Boston, MA Set 1: d1t01 - Sittin' On Top Of The World d1t02 - Morning Dew d1t03 - Beat It On Down The Line -> d1t04 - Good Morning Little Schoolgirl d1t05 - Doin' That Rag d1t06 - Cryptical Envelopment -> d1t07 - Drums -> d1t08 - The Other One -> d1t09 - Cryptical Envelopment -> d1t10 - Death Don't Have No Mercy Set 2: d1t11 - Monitor Levels d1t12 - Dupree's Diamond Blues -> d1t13 - Mountains Of The Moon -> d2t01 - Jam -> d2t02 - Dark Star -> d2t03 - St. Stephen -> d2t04 - The Eleven -> d2t05 - Turn On Your Lovelight https://archive.org/details/gd1969-04-22.sbd.miller.88466.sbeok.flac16 April 23, 1969 The Ark - Boston, MA Set 1: d1t01 - Introduction d1t02 - He Was A Friend Of Mine d1t03 - Dark Star -> d1t04 - St. Stephen -> d1t05 - It's A Sin -> d1t06 - St. Stephen -> d1t07 - Cryptical Envelopment -> d1t08 - Drums -> d1t09 - The Other One -> d1t10 - Cryptical Envelopment -> d1t11 - Sittin' On Top Of The World -> d2t01 - Turn On Your Lovelight Set 2: d2t02 - Morning Dew d2t03 - Hard To Handle d2t04 - Doin' That Rag d3t01 - Alligator -> d3t02 - Drums -> d3t03 - Jam -> d3t04 - The Eleven -> d3t05 - Caution (Do Not Stop On Tracks) -> d3t06 - Feedback -> d3t07 - And We Bid You Good Night Encore: d3t08 - Not Fade Away tease d3t09 - It's All Over Now, Baby Blue https://archive.org/details/gd1969-04-23.sbd.miller.98968.sbeok.flac16
February 11, 2016 - 1:10pm

#178

Cousins Of The…

Joined:
September 10, 2009

1993 Trip

Getting to love this period of the Dead. For a while I thought Jerry's chops during that period were not as sharp as before, but after I listened to some of these 90's Trips, it seems his playing is deceptively low key, but just as good as any other previous year.The difference is, at least for the 93 Trip, he's mostly using a very clear, crystalline sound with no overdrive at all, except on songs like Hell in a Bucket and Same Thing. Would love to know what kind of pickup he had on that guitar...sounds like a single-coil Strat pickup to my ears, or something very similar. The solos in Bertha and Peggy O are top notch. He was definitely going for different, more subtle licks. I hear a lot of Hank Marvin in his tone, when he's playing really clean.
February 11, 2016 - 6:14am

#179

LoveJerry

Joined:
March 19, 2015

Cobo 76

Wish i could take the credit, but anyway, this guy (maybe wjonjd) explained the record company business pretty good, and it made the most sense to me. Trying to get into this one, but having difficulty. I like most 76, and just had a great time with DP 33. I am really psyched for DaP 18.
February 10, 2016 - 7:36pm

#180

dharwin

Joined:
June 23, 2007

Love Jerry

You are spot on!

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Got me a confirmation

One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.

Mine went through

Just FYI, my order for the box set processed within a minute just a few minutes ago.

thanks bobloblaw

Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.

Patience & Trust

Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.

Full list of shows

That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....

Order just went through...

Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.

sold out

I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...

Working now

My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?

#51

Anybody have an explanation as to why every new comment is numbered #51?

Success!

Two times was the charm. Hooray!

Left on shelves collecting dust, not knowing what they mean...

I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!

2 box sets

Anyone who ends up with two box sets I will take one from you with interest.

New orders going through

Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.

My status classifies it as

My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.

2nd Try went through

Got one and received confirmation email. Thanks to all the help I received on this board.

Ordering is fixed?

I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on

Pulled the trigger!

Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!

Finally!!!

Might have three sets though. LOL

This and That

1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.

Just Exacly Perfect

Orders are flying through now.

What a mess. I placed 8

What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.

As Jack Straw's post reminded me...

...thanks to everyone on this board for the help, input and conversation. Very much enjoyed it. Thanks again.

50th box

Sweet!! This IS something to be "giddy" about.

DJMac520

Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.

site working now?

I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Same here

Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!

Got One!

Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.

Re -- gusmozart

Or just the torrents.....

S, U, C, C, E, S, S . . .

That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.

3 of 4

"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?

Lump In My Throat again

I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."

Too big

This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.

on the bus

I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!

GO FOR IT NOW !

Get 'em while they last... site is working. 3:05pm

I bought one...worked fine

Got a confirmation email and the whole nine yards.

damn

sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.

Ordering issues

Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace

Processing disaster

WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.

Finally Got One

Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.

Processing disaster

I would just start the ordering process over again.

dont cancel your duplicate

dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!

more thoughts...

I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!

just checked my bank $755 pending charge

and still in processing, I want to close my processing page and get my funds back, so I can place an order. CS are completely clueless

free shipping?

I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.

As I can't get to Santa Clara or Chicago...

I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!

What the

This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.

Skull splitting head ache to get a Skull splitter set

Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.

Dead.net store working

I just ordered my box set with out any problems :-)

product sku

081227955892