Grateful Dead

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Interesting comments on DaP34.. I found this comment attached to the 8/2/69 Family Dog show on the Archive. Provides absolutely no resolution whatsoever.. but is also interesting and related.

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The Dead's run at the Family Dog was supposed to begin on Jerry's birthday the day before but upon getting to the gig they found the light show folks were on strike and picketing the Family Dog. Jerry would not cross a picket line and spent the evening mediating the hassles. In spite of it all they played this show the next night. A very good and jammed out Hard To Handle is the high light here in a gig that was put on despite the hassles.
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I think there have been two shows released from the Family Dog, 4/18/1970 (Record Store Day, returned Mountain Girl tape) and 2/4/1970 (one of the Download Series shows). Neither sounds fantasmigorically good in my humble opinion.. hopefully there are a few recorded there that shine brighter when remastered, etc.

Customer service has not been outsourced, it has been completely eliminated and replaced by Customer Disservice.

There was a time when the Good Dr. Rhino would try to make things just exactly perfect for everyone. But the Good Dr. seems to have disappeared.......or maybe he was eliminated by the Evil WMG for wrecking the bottom line by sending out rightfully deserved replacements of defective products.
Come to think of it, it seems that the Good Dr. did in fact disappear after the replacement DaP28 CD3’s went out. Which were replacements for the first round of replacements which were also defective.
Repeatedly sending out CD’s without collecting any revenue for them is sure to get the attention of the organization........

With Dr. Rhino out of the picture there is nobody to stand up for the paying customers, so you should expect that things will only get worse........

I made the comment on the Dave's Picks thread that I am pretty sure Dead.net has outsourced their customer service to my cable company. New releases should bring smiles, not stress! That's why I have been lifelong Head. They are my great stress reliever. At least that's true once I receive my next fix. And yes. I faithfully subscribed the day I was able so that I can enjoy the great sunshine the music brings. Unfortunate that we all have to endure the storm before we are able to enjoy the sunshine 🌞

Is it wait and be patient, dont freak out, or is it ya snooze, ya lose?! All these new heads must be so confused?! One person says freak out and dont wait. Another says dont worry, wait, be happy. Which is it dammit?!?!

I never wait. I've found the stress is the same either option, just one usually tends to cost more mulah later, which for me...just adds to the stress. I'm gonna go smoke a weed cigar...what is that all you kids call them...? :) And I dont wanna hear any grumbles about spoiling good flower...I like it every way and sometimes I need a tobacco fix since I quit smoking.

I ordered the 2020 subscription some days ago , paid by Paypal , and can see payment has been processed by them. To date , no order confirmation received , and so unable to check whether order has reached destination. has anybody else had this problem?

On Sunday, the Facebook group RMGD posted a little audio snippet of an upcoming release. The show was played on Jerry's 27th birthday which would be 8/1/69, however according to the archive this date does not exist in the database. Yet, you can clearly hear the other members of the Dead playing with Albert Collins singing , I'm assuming that this is the only Grateful Dead concert without Jerry. The venue is the Family Dog at the Great Highway, if this is in fact DaP 34 what will the bonus disc consist of? Also some sort of picketing was going on outside by the union local 261. It may also be an upcoming release for RSD Black Friday. Needless to say I'm very intrigued. Just putting the info out there.

Here we are 10 days or so past the announcement date for Subscription 2020 and it’s not sold out. For those of you who rushed to subscribe immediately (it happens every year) and who had problems related to the initial rush (it happens every year), and your travails are documented in the comment thread (it happens every year), please be advised that next year you can wait a bit and avoid the aggravation. There is no risk of missing out. This is just a friendly suggestion that when Subscription 2021 happens, or any new announcement comes out... wait a day or two before ordering. Some of you will be correct in thinking that I am spitting into the wind, so to speak, and no doubt we will see the same issues next time. No matter. However, sometimes good things happen to those who wait. If just one person heads my advice (oops, make that heeds my advice), then the time taken to post this message is worthwhile. Time is valuable. Best regards.

I can empathize with you. I have a couple copies and both skipped on Disc 1. It's a well known problem. Went through the proper channels and replacements came and skipped as well. Was promised a year back it would be made right, I have since given up.

I have ordered practically every release since 2011 but these past 12 months I've had multiple problems. First few years, a couple issues here and there (like the razor blade slices to the covers) that got fixed. My recent Giants stadium has multiple discs with scratches. Not just small scratches but major scuffing. There really should be quality control that can visually see quite obvious damage issues and prevent them from being shipped out. Otherwise way more work for everyone. I hate to complain but you just reach a level frustration.

2019:

Dave's 31
Giants Stadium BOX SET
Ready Or Not
Warfield Mini-box

That's plenty for now. Time to get back to basics. We need something from 1972 ASAP.

I have really enjoyed this series. I have subscribed since the beginning. HOWEVER, after 8 years and 32 concerts there have only been three (3!) concerts from 1980 on and all three of those were 1980-1983. This means that we are missing out on a sampling of almost half of the Grateful Dead's 30 year run!! Here's hoping that the coming year(s) will bring us a wider array of the Grateful Dead's archive. Thank you, Dave!