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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • axelm
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    shipment

    for international shipments, why not take directly the customs fees, and allow us a shipment other than the standard one.

  • greggie
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    Very delayed shipping 55 days

    me too. strange thee is no explanation

  • marye
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    it got lost in a site update but it's back
    However, you will need to rebuild your list. You should be able to do so from your profile page.
  • Ungnome
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    Show attendance lists

    Didn't there used to be a list that had the shows we attended individually? I know I compiled one, several years back, but I don't see it at all. Thanks.

  • greggie
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    Regarding yr message of Jan…

    Regarding yr message of Jan. 24, I cannot find a reply. The issue was non-delivery of an order 137400000224956 and particularly why it was not shipped for at least 60 days. The staff over at deadnet do not answer though I have got a new report from them about ten days ago that it has at that time been sent. My concern is some kind of problem which could result in future problems in ordering. Are you geting a run-around from the shipping dept. Why would shipping of a paid for order be delayed 60 days? Well one possibility is some kind of financial iliquidity.

  • marye
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    probably
    because the subscription period ended a while back?
  • TennesseeJed58770420
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    2020 DP subscription

    How come when I go to the subscription there’s no add to cart option??

  • marye
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    Greggie
    send me a PM with your order number and I'll see what I can do.
  • greggie
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    Very delayed shipping 55 days

    I ordered the 50th Anniversary cd dvd box on Nov. 8. Today is January 24, and it has not arrived. Worse yet, it is shown on deadnets data as not having been shipped. I contacted PayPal and today, a day later, got a message from Deadnet saying the box is on the way. So far all turned out ok and there is nothing for you to do.

    In Europe there was a couple of years ago a spectacular bankruptcy of a sister company, Spincd. Lots of customers lost many lots of money. People trusted delayed shipments would arrive because the staff was cool and knowledgeable, but they also behaved fraudulently., and then bankruptcy ended all hope, and all payments went to preferred creditors. Now comes the work for you, Mary.

    I wonder why nothing happened with that cd dvd box for 55 days, but it got sent as soon as Paypal came on board. My emails to deadnet were ignored, no answer, so maybe status matters even in deadworld. What do you think? A second issue is why deadnet does not give info about delays. If there are agency or economic problems, it must be better to tell customers instead of being silent and covering everything up, which gives rise to anxiety and a focus on contacting the credit card companies before their individual time bars for helping expire. What do you think and can attitudes be changed?

  • lalahoward
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    Good luck.

    Good luck.

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16 years 11 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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3 years 11 months
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Greeting fellow passengers
Anyone know if Dr. bob Marks is still with us? Anyone know how to reach him?
Any help most appreciated

Jerry

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16 years 11 months
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I think he is no longer with us, but I'll see what I can find out.
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15 years 8 months
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Is the old site still running? There is still guest access and it looks like there are recent posts, but requests to reset my password go unanswered.

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3 years 11 months
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Hey there Y'all -
My Daughter was sorting through my records lately and found two unusual records (seem to be from a radio broadcast in 1981 on the NBC young adults network). If these are of value to the archive I would be glad to send them to the right person.
Thanks

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16 years 11 months
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That would be Nicholas Meriwether, who would be happy to hear from you.
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3 years 10 months
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Hi! I am trying to ask for permission to use a line from Scarlet Begonias in my book to be published. Do you have any advice on who I need to contact to do so?

I would email Nicholas G. Meriwether via speccoll@library.ucsc.edu.

The Library at University of California, Santa Cruz has this website guide & other contact info for The Grateful Dead Archive @ UCSC Special Collections & Archives:

https://guides.library.ucsc.edu/gratefuldeadarchive/welcome

ph. 831-459-2547

Special Collections and Archives
McHenry Library
University of California, Santa Cruz
1156 High St.
Santa Cruz CA 95064

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3 years 9 months
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Hi, who do I contact about a license to upload a cover song (like Ripple) to YouTube?
Thanks!

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16 years 11 months
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They still exist, but I don't think they're active. I think technology may have overtaken it all to some extent; it pretty much comes down to whether people still want to do things that way. It was fun to get those DVDs in the mail...
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13 years 6 months
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Is there anyway to get blueray of DEAD and Company two shows at the lockin festiful

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3 years 7 months
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I have an idea for an art project and I am wondering where is the best place to ask for tape covers with hand written set lists and / or cool drawings that aren't being used. I would 100% pay for shipping.

Rock on!

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16 years 11 months
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but you might also try the In Search of Stuff thread: https://www.dead.net/forum/search-stuff
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16 years 10 months
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I read that there had been a data breach on dead.net. Anybody know anything about that?

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4 years

In reply to by jvansyckle

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I’m not sure about that I just know I was bummed when I couldn’t log on last night. I’m GRATEFUL that the site is working again 😆

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9 years 6 months
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Hello. I was hoping that 30 Days of Dead 2020 will be coming our way in 2 weeks or so. Will there be an email announcement or banner on the main page? Thank you.

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7 years 3 months
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I just got a notice on the 2020 Almanac being available and I downloaded it to my Apple Books. This got me thinking- I collected all my hard copies back in the day and would like to download and add the ones I see here going back to 2013. All of the available links go to 2020. Any way to access the Almanac Archive? Always Grateful for your help.

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3 years 6 months
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i have been enjoying the 30 days feature. Problem is i downloaded Ship of Fools and the album info was from some band 'Bennie K' and their picture. Anybody else experience this? Wondering what i did. I am so not tech savy.
Thanks

Fatdag101, Re: Parish's B-Day, maybe it's in his book, Home Before Daylight.

Max Wishbone, wouldn't get too worried about the false cover art. You'd probably have to re-tag the files yourself but I don't want to get too technical here.

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3 years 6 months
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Hi MaryE!
I was just going through the archives marking all my shows and am surprised not to see 9/24/94 included. I understand it was billed as Phil & Friends (and no drummers), but wasn't that just a sleight of hand,( a la Hampton VA Warlocks) under the radar ticket sales at the time? I worked at the Warfield/Fillmore at the time and was fortunate enough to purchase tickets. Amazing :)
Thanks for everything!
Klickah

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3 years 6 months
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Been waiting 31 days for 2 shirts and a pair of socks...
Order not even shipped yet; is this normal?

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3 years 5 months
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Does anyone know how many tickets were generally sold as "mailorder" tickets directly from the Dead? As a percentage of total tickets sold.

Specifically, I am trying to figure out how many mailiorder tickets there were sold for the last show on 7.9.95

Lastly does anyone have any idea of the value of a used stub (ticket was used and half missing).

It has the hollogram (sp?)dancing bear , Grateful Dead, and 2 security strips. I also have the "This darkness got to give" letter that was handed out at these last shows, after the Deer Creek debacle.

Any help would be greatly appreciated.

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3 years 5 months
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Greetings all. I was wondering how to contact the label to request permission to use some Dead music on my stream. Unsure if I even need to honestly based on their overall bootleg policy as a band. Any help would be appreciated!

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3 years 5 months
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Greetings all. I was wondering how to contact the label to request permission to use some Dead music on my stream. Unsure if I even need to honestly based on their overall bootleg policy as a band. Any help would be appreciated!

Site glitched out, apologies for the double post.

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16 years 11 months
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Contact our licensing department at the following link and submit your request: www.wmgmusiclicensing.com
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3 years 5 months
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Hello, I am from Thailand, 1 week ago I found a Grateful Dead band shirt which it said was made in thailand I don't know if it is a copyright shirt or want to ask someone. Plz reply me

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8 years 11 months
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Hi, I was given a coupon code for a customer service issue with my Pnw box but didn’t use it yet. I misplaced it, is there a way that can be resent to me? Fishcane@gmail.com

I submitted a request but haven’t heard back and apparently no one answers the phone anymore
Thx!

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16 years 11 months
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send me a PM with the details and I'll see what the Doc can do.
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3 years 5 months
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Hey there.. I was really excited to win the 30 days of dead daily contest and haven’t received any contact and have looked everywhere to try and find Out who to contact or whatever so I don’t miss out.. any help is greatly appreciated!! Thank you!!

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15 years 4 months
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Hi and hope all is well from Talagante, Chile.
I have a file on my hard drive and it has many MP3's that say in the detail section "Tapers section" these files go back many years to 2008. My question is. at one time did the "tapers section" allow downloads ? I ask because these files were with my "30 days of dead" and I don't want to make extra work for myself while organizing. Thanks very much. Joe

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16 years 11 months

In reply to by A DeadHead In Chile

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Yep, selections from Taper's Section were downloadable for a good while, maybe a couple years. In fact, it created a little hubbub when downloading was made more difficult. Back in the day the selections were a little more eclectic with single tracks sprinkled in with longer clips. Taper's Section has since moved to a pretty much 3 streamable segments per week joint for quite a few years now.

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3 years 5 months
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Who do I contact to obtain merchandise licensing? Thanks!

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4 years 5 months
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it was never revealed to us the Date and Venue of yesterdays 11/30/20 version of "Brokedown Palace" from which show and where did it spring forth????? Thanks

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14 years 8 months
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Been a while ... just wondering why the photo of my pristine poster from 11/23/70, Anderson Theater, is no longer in the archive for that show.
Did you change the software or sumptin?

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16 years 11 months
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Several times, re site updates. Welcome back!
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6 years 6 months
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I am fairly confident i am in the wrong place to ask these questions, so here we go.
1.) How does one go about claiming a calendar won during the recent 30 days contest?
B.) Does there exist anywhere a studio recording of He's Gone?
3.) If you happen to be the woman spinning on the hill at Buckeye Lake in '94 wearing a white sundress, get a hold of
me please. Your name has unfortunately slipped my mind.

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13 years 10 months
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Does anyone know if the digi-packs that hold the CD's for the ALL MUSIC EDITION of this box set
(and for that matter, the box that holds the digi-packs and booklet) are the same bulky size as the
NON-ALL MUSIC EDITION, or are they possibly about the same size as a Dave's Picks CD that will fit
comfortably on my CD rack. It's hard to tell from the picture in the Store.
Love the collectable box sets, but I'm running out of room for bulky boxes, and would love to keep
my music on the shelf.
Thanks for any answers/Feedback > Goodnight
friscokid77

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16 years 11 months
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Shall we assume that All The Years Live is dead/caput? Seems to have been removed from the site as of 2/14/2021...

It’s larger than a normal CD, and as such won’t fit conveniently on a shelf with other CDs, definitely won’t fit on a CD rack. I don’t have my copy in front of me but if I had to ballpark it I would say it’s about 10”x10” square maybe. But it’s damn near tiny compared to the PNW box haha.