• https://www.dead.net/features/europe-72/holy-s-it%E2%80%99s-complete-europe-%E2%80%9972-box-over-60-discs
    Holy S#%*! It’s the COMPLETE Europe ’72 Box! On Over 60 Discs!

    $450.00
    Europe '72:
    The Complete Recordings


    Hey now! Due to overwhelming demand, surprising even those of us with huge faith in the Europe '72 project, the entire limited edition run of 7,200 boxed sets has sold out in less than 4 days. We thank you beyond words for your support and belief in this unprecedented and wonderful release.

    After lengthy discussions, we've decided we don't want to deprive anyone of this music, some of the finest the Grateful Dead ever performed. Of course, we're keeping to our promise that the boxed set and all of its accouterments will not be made available beyond these 7,200 boxed sets (and wait until you see the case in which the music is housed, the hard-bound coffee-table book, plus all of the other cool surprises we've been unearthing!). But, we're going to offer just the music, all 22 shows, more than 60 CDs, more than 70 hours of music, each show housed in its own packaging, for the same price as the boxed set, $450 including domestic shipping. Although perhaps not as cool as the boxed set, the bottom line is that the most important aspect of Europe '72: The Complete Recordings is going to be made available to all, the music.


    - David Lemieux


    " class="border" style="border: 0pt none;" allowtransparency="true"> --> " class="border" style="border: 0pt none;" allowtransparency="true"> -->

    Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan, beautifully designed EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping 60+ DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

    Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this stunning box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

    This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

    Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

    Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

    The packaging is, as you might expect, first rate. Each show is its own Digipak, with its own liner notes by top Dead scholars (including David Gans, Steve Silberman, and Nicholas Meriwether) and attendees of some of the concerts, and many never-before-seen photos. Additionally, there is an enormous book worthy of coffee table treatment featuring hundreds more photos and a comprehensive essay by yours truly (Blair Jackson). The box will also contain other memorabilia and ephemera from the tour.

    A rough sketch of the potential packaging.
    Check back soon for more product images.

    At $450, this clearly will not be a box for everyone. In fact, this individually numbered boxed set will be limited to orders placed with a maximum of 7,200 boxes produced. As a special bonus, the first 3,000 orders will receive a personalized copy. Due to the huge manufacturing costs (wait 'til you see it! We're doing something unlike any other boxed set release ever! It's exceptional!!), we need to hit 3,000 sales before we even go into production. If we don't reach 3,000 by April 1st, the boxed set won't be able to happen. This isn't a gun-to-your-head sales pitch. Rather, we want to be open with you about the realities of this release's massive scope and ambition.

    -->

    So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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  • I Woke Today
    5 years 1 month ago
    Is the "All the Music Edition" still available

    besides looking at the resale sites, are the All the music edition of Europe '72 still available on the Dead website for purchase?

  • Default Avatar
    Gergg
    5 years 4 months ago
    What to hear after this

    I've been neck deep in this box for a month and its awesome. I'm pretty close to hearing the whole tour but have lost track to be honest. If I wanted to dig this deep into another batch of Dead that would represent the band's next step in their development after the 72 tour what would it be?

  • marye
    5 years 8 months ago
    alas no
    these were all snapped up years ago, though you may find someone willing to part with theirs.
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$450.00
Europe '72:
The Complete Recordings


Hey now! Due to overwhelming demand, surprising even those of us with huge faith in the Europe '72 project, the entire limited edition run of 7,200 boxed sets has sold out in less than 4 days. We thank you beyond words for your support and belief in this unprecedented and wonderful release.

After lengthy discussions, we've decided we don't want to deprive anyone of this music, some of the finest the Grateful Dead ever performed. Of course, we're keeping to our promise that the boxed set and all of its accouterments will not be made available beyond these 7,200 boxed sets (and wait until you see the case in which the music is housed, the hard-bound coffee-table book, plus all of the other cool surprises we've been unearthing!). But, we're going to offer just the music, all 22 shows, more than 60 CDs, more than 70 hours of music, each show housed in its own packaging, for the same price as the boxed set, $450 including domestic shipping. Although perhaps not as cool as the boxed set, the bottom line is that the most important aspect of Europe '72: The Complete Recordings is going to be made available to all, the music.


- David Lemieux


Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan, beautifully designed EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping 60+ DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this stunning box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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the trunk looks a lot like the box I have my garcia cds in without the buckle... :D
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Just an FYI - I was able to complete my order using a cart page that I still had open from earlier today. Unfortunately, I don't see an option to add the box set on the site now so this information may not be helpful to most of the community out there. Peace ~
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This is awesome! But I really hope that these shows become available as individual show FLAC downloads once the box sets sell out...
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Total - 539 songs played 1 Greatest Story Ever Told 9 2 Sugaree 14 3 Chinatown Shuffle 20 4 Me And My Uncle 15 5 China Cat Sunflower 18 6 I Know You Rider 18 7 Big Boss Man 8 8 Black Throated Wind 20 9 Loser 9 10 Mr. Charlie 22 11 Beat It On Down The Line 16 12 Tennessee Jed 14 13 Playing In The Band 22 14 Casey Jones 19 15 Truckin' 18 16 The Other One 12 17 El Paso 11 18 Wharf Rat 5 19 Ramble On Rose 11 20 Sugar Magnolia 20 21 Not Fade Away 12 22 Goin' Down The Road (Feelin' Bad) 14 23 One More Saturday Night 17 24 Bertha 8 25 Deal 7 26 Next Time You See Me 15 27 Cumberland Blues 4 28 Brown Eyed Woman 6 29 Good Lovin' 14 30 Looks Like Rain 3 31 It Hurts Me Too 11 32 Dark Star 11 33 Caution (Do Not Stop On Tracks) 6 34 Jack Straw 14 35 Big Railroad Blues 10 36 Comes A Time 4 37 Brokedown Palace 2 38 You Win Again 5 39 Me And Bobby McGee 6 40 Who Do You Love 3 41 Mexicali Blues 6 42 Dire Wolf 4 43 Uncle John's Band 6 44 Cold Rain And Snow 2 45 He's Gone 11 46 Johnny B. Goode 47 Two Souls In Communion (The Stranger) 7 48 Turn On Your Lovelight 3 49 Sing Me Back Home 8 50 Morning Dew 4 51 Big River 52 Promised Land 4 53 Sittin' On Top Of The World 3 54 Rockin' Pneumonia 2 55 Hey Bo Diddley 56 Black Peter Songs Played Once - 4 Johnny B. Goode Big River Hey Bo Diddley Black Peter Twice - 3 Brokedown Palace Cold Rain And Snow Rockin' Pneumonia Thrice - 4 Looks Like Rain Who Do You Love Turn On Your Lovelight Sittin' On Top Of The World Four - 5 Cumberland Blues Comes A Time Dire Wolf Morning Dew Promised Land Five - 2 Wharf Rat You Win Again Six - 5 Brown Eyed Woman Caution (Do Not Stop On Tracks) Me And Bobby McGee Mexicali Blues Uncle John's Band Seven - 2 Deal Two Souls In Communion (The Stranger) Eight - 3 Big Boss Man Bertha Sing Me Back Home Nine - 2 Greatest Story Ever Told Loser Ten - 1 Big Railroad Blues Eleven - 5 El Paso Ramble On Rose It Hurts Me Too Dark Star He's Gone Twelve - 2 The Other One Not Fade Away Thirteen - 0 Fourteen - 5 Sugaree Tennessee Jed Goin' Down The Road (Feelin' Bad) Good Lovin' Jack Straw Fifteen - 2 Me And My Uncle Next Time You See Me Sixteen - 1 Beat It On Down The Line Seventeen - 1 One More Saturday Night Eighteen - 3 China Cat Sunflower I Know You Rider Truckin' Nineteen - 1 Casey Jones Twenty - 3 Chinatown Shuffle Black Throated Wind Sugar Magnolia Twenty One - 0 Twenty Two - 2 Mr. Charlie Playing In The Band The Sky Was Yellow And The Sun Was Blue People Stopping Strangers Just To Shake Their Hand.
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Never thought I'd say this, but maybe this is a bit too much for one release. Especially paying to have it shipped thousands of miles from the US! I agree with the other comments, maybe do it like Road Trips or as 10 CD sets or something - but once I unload the trunk from the post office, and then wait for the wife to go out so I can turn it up real loud, I'm gonna be in a nursing home by the time I get through 60 discs! And knowing my luck, Disc 59 will have a scratch/jump in it, but it will be March 2018 by the time I complain, and by then the 75 CD box set of the "Brent Years" will be out... Amazing idea, incredible to do it, but perhaps do the big box and then offer it as an ongoing series of releases.
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I went into the music section of the store, clicked on the box set and was able to add it to my cart and purchase a copy. Just a "heads" up for anyone else who was losing sleep over the prospect of not getting a copy. I can save $50/month by September to pay for this. No problem. "Is maith an scéalaí an aimsir." Time is a great storyteller. -- Irish Proverb
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Morning here in Europe, and I was able to order without a hitch. For those interested, the shipping cost is $85 to France; presumably, it'll be the same to other EU countries. That seems like a fair amount, given the size of the item. Naturally, with something this big, I'll get hit with customs duties - something that never happens for "normal" sized packages, and that may be as much as another $100. But it'll be worth it.
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Just got through and placed my order! cool!!, dag its late. Now off to get some z'z'z'z's with visions Europe and S. Pollack Tie Dyed Amp Grills and Jerry and Bobby and Co. nailing the razor sharp notes in my head....Peace DarkStarr1971
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So I was thinking, the personalization thing, what is it going to be. It's probably not having your name hand-written by Bob or Phil. But looking at the sketch of the packaging, it looks a bit like an amp; I'm wondering if the personalization is having your name stenciled on it, like you see an amps and stage gear...? Can anyone comment on what this is going to be?
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UK. Been trying on and off for 15 hours to check this out. Server Unavailable every time. Aaaggggggggghhhhhhhhhhhhhhhh
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Ok, I know there are enough Heads worldwide to make this happen, but the majority of us out here in the real world won't be able to afford this trip. The idea of having the entire tour in a slick package that takes up a large space on the shelf must have come to some marketing exec just after he peaked, "Like wow man, dig this, we package like a biziollion shows in a steamer trunk and mess with the heads of all those old burned out freaks that keep whining about complete shows and then we charge them like a bizziollion bucks and limit the release so that they all got nuts trying to scrape up the cash to pay for it!" OK, it is a very cool idea. But you can be assured that this monster will end up being ripped and posted up on some torrent site for the ones that don't get the official release. I'm just saying. The more resonable course of action would have been to put these out as individual shows, released in the order they actually occured producing a steady stream of income over several years instead of grabbing just over three million bucks in a short term stunt. Remember, we are still in a very tough economy where many of us are just trying to make ends meet and still squeeze out a few bucks of individual shows, tickets for Furthur, and the other day to day things that give us a little joy. Gratefully I have my thousand shows or so to listen to and will just have to imagine what some of those Europe shows might have sounded like. On the BUS since 12-29-1968, and I'm never getting off. "When I die bury me deep, put two speakers at my feet, pair of ear phones on my head, and always play The Grateful Dead."
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15 years 5 months
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may have offered up the your first born to get it but going to have sell your first born to buy it! :P
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...managed to order it. At an estimated cost with shipping, customs etc of around £440! Time to start saving methink. However no sign of the confirmation email - has anyone received this yet? I must say i agree with the comments that it should have been released as individual shows (unlimited). They could have then had the trunk, book etc as an optional limited extra if you wanted, and gradually fill it up as and when you purchase the individual shows. That way those who don't want the fancy packaging or don't want all of the shows could get the shows at a reduced cost, and those who want the full thing could have spread the cost over however long they wished. Simples!
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16 years 9 months
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Two hours more clicking, still can't get in.
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Sure, the CDs will be ripped and posted to Demonoid as soon as they're released. But is that why you won't buy them? Also, I'm willing to bet that the individual shows will be sold separately afterwards; they've committed a lot to the remixing/remastering, and not monetizing it would be dumb. But it's a cool package, and if you can afford it, it'll be nice to have. I have no problem supporting the remaining members of the Dead for releases of this caliber.
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14 years 2 months
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OK - so some people claim to have gotten through and ordered this thing. They are now asking for our patience because of "heavy traffic". Well, there are fewer than 100 people online and I still cannot place an order. And did anyone get the notification e-mail that this is available? I didn't. I bet you didn't either. Just another BS move. I know things happen, but they seem to happen A LOT with this company. Honestly, you should be embarrassed. This is no way to treat not only loyal customers, but loyal fans. I give up. I am done with this site. Another box set just became available.
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16 years 5 months
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if all people who've been up all night waiting for this to show up get shut up it will be a truly dark day in deadhead land...
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16 years 5 months
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ive gotten the shipping info. bar almost 3/4 of the way through loading and then kaputz everytime...does anyone have any suggestions...im trying to do this before the whole country wakes up and they are all gone
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16 years 9 months
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I am trying this morning, 7:24 EST and this is still NOT working. When is this going to be fixed? C'mon guys!
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16 years 5 months
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wouldnt they make more by taking as many orders as possible then filling all of them...if this is a made to order package why not...especially if your ordering system is this f@cked!
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16 years 5 months
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hate to be a downer but looks like the majority are gonna get shutout and the scalpers will be counting their extra hudnreds
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13 years 7 months
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although it will take me til september to save for this!!!!
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do they not allow us to book simply by registering interest? Then there would be no rush on the checkout. Checkout as and when with a "token" from your registration for the boxed set. As matters stand, I'm going to be mighty pissed off if I don't get in on this. A UK Deadhead since the first album (Mono copy bought the first day of release - could I be the first owner of a GD album?!), Europe '72 was my intro to Live Dead. Still recovering. So this set would be a snapshot of a hugely important time in my life, plus some of the shows have never been heard complete in HQ. Meanwhile, I spent two hours y'day evening clicking, and now three hours this morning, and still no joy. Some of this I have waited nearly forty years for! Why was this not anticipated? And again - why not use a pre-registration system so that there is no almighty rush?
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just got off the phone with dead.net rep said they knew what was going and that the problem would be resolved when those who signed up for the email notification yesterday (im assuming the first 3,000?) would be told when the system was working and then you could order
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It's the COMPLETE sales technology disaster!            [as expected, sadly]  
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That person you spoke to is talking out of their a$$. Some people HAVE ordered already. "The" problem will be resolved when Dead.net gets its IT house in order, AKA a week from never. Server problems and unfulfilled tech promises ("confirmation email" anyone, ever???) are an enduring hallmark of this organization. Still, "it's all about the music" -- I'll be clicking until September to get this one, I guess...
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16 years 9 months
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This is ridiculous! You offer the set but don't have the technology/server capacity to handle the business. Get it together dead.net/Rhino!
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On January 20th, 2011 direwulf said: just got off the phone with dead.net rep said they knew what was going and that the problem would be resolved when those who signed up for the email notification yesterday (im assuming the first 3,000?) would be told when the system was working and then you could order <><><><><><><><><><><><><><><><><><><><><><><><><><> What email notification? I see no option for this...
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By the time the order page is fixed all 7200 copies of this mega box will be bought by Bill Gates!!!!!!
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the email notification was last night and yesterday afternoon only. they took it down...and put up this order button.....new guy i got on the phone said that if you signed up for that email you should be set and they would tell you as soon as it is working...whether or not this is an exclusive thing for presales or just public relations i dont know...the ordering process could start working for everyone at some random time. I'm skeptical about the people claiming to have ordered already I've been on top of this since the notification and havent had any luck. Dead.net said they put up a button to make it look like the site was working but its really down...no phone orders either they use the same system aparrently
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13 years 6 months
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Wish someone could comment on the personlization. Looks like the discs come in some sort of suitcase, maybe a luggage tag? What an unbelievable release.
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16 years 9 months
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I did place an order this morning (Europe time), and I have a PDF of the page which I saved just in case. I did not, however, get an email confirmation of the order, but in the past, those e-mails have never come quickly.
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16 years 5 months
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european orders could have been on a different server or you just got on there before everyone in the states crashed the system
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16 years 5 months
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your personalized name shall appear on the inside of the gold toilet in the CEO of Rhinos private bathroom....which is bigger than my apartment :) j/k anyone whose putting this together deserves props
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I doubt there is any "different server." I think it's just that I got it through at a time when there weren't a lot of people trying to place orders. It probably went back up overnight (my time; or late US time), and didn't go down until the American heads woke up. It's as though if more than three people try to place an order at once, it dies. :-)
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16 years 4 months
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.....is anybody getting through???? I keep getting the same error messages....
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16 years 9 months
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Gives an error message as well - "Your call cannot be completed as dial". You'd think they didn't WANT our money!
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16 years 5 months
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gotta be fixing the problem I've repeatedly gotten weirdly formatted shipping address pages and then nothing...lost the one I had in my cart already too!
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So, you don't even believe yourself what you say they told you and you dutifully relayed to us: "the problem would be resolved when those who signed up for the email notification yesterday... would be told when the system was working and then you could order", so you keep trying anyway? I'm tickled.
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A call this morning ( 10: 22 am est ) to customer service offers the following info - trouble should be resolved shortly ( a few more hours ), no orders being taken by phone and you cannot order online. Anyone believing that they have already ordered should double check, customer service advises that there are NO preorders validly taken at this point and any previous orders are not really orders. For what its worth.... good luck all.