• https://www.dead.net/features/30-days-dead-faqs
    30 Days Of Dead FAQs

    Q: How come I can't download today's track on my iPad or mobile device.
    A: Although you can stream today's track on your iPad or iOS device, if you want to download the track you will need to download it on your desktop computer.

    Q: How can I tell if download has started?
    A: If you are in Internet Explorer or Firefox, a pop-up will appear on your screen asking you where you'd like to save the file. If you are in Safari, an indicator will appear in the top right corner to show that the download is in progress. If you are in Chrome, a button should appear at the bottom left hand side of your browswer to indicate that the download is in progress.

    Q: The track downloaded but I can't seem to find it...
    A: The location of your download depends on the applications you use and your operating system. If you are using Firefox, Chrome or Safari, the download is most likely in your Downloads folder.

    If you use iTunes or Windows Media Player: The download will automatically import songs into your chosen media library. This is where your music will be stored.

    In some instances, files are saved to your computer using your Web browser's default save location. Search for the files on your computer or check your Web browser settings to determine the default location for saving downloaded files.

    Q: I still can't get the download to work.
    A: If you are unable to download the track while using your current browser, please try installing the Chrome web browser on your machine.

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  • marye
    11 years 3 months ago
    I will inquire
    forthwith.
  • wilfredtjones
    11 years 3 months ago
    any word on winners yet?
    Per rule #6 we should/may have seen announcements on winners 2 month ago. Here are the rules: THIS SWEEPSTAKES IS OFFERED ONLY TO LEGAL RESIDENTS OF THE UNITED STATES (EXCLUDING PUERTO RICO) WHO ARE LOCATED IN THE UNITED STATES (EXCLUDING PUERTO RICO) AND HAVE REACHED THE AGE OF MAJORITY IN THEIR STATE OF RESIDENCE AT THE TIME OF ENTRY. 30 Days of Dead 2012 Sweepstakes Official Rules NO PURCHASE NECESSARY. VOID IN PUERTO RICO AND WHERE PROHIBITED. 1. The 30 Days of Dead 2012 Sweepstakes (the “Sweepstakes”) begins at approximately 9:00am Pacific Standard Time ("P.S.T.") on November 1, 2012 (the time and date previously set forth is referred to herein as the “Start Date”) and ends at approximately 11:59pm P.S.T. on November 30, 2012 (the time and date previously set forth is referred to herein as the “End Date”) (the period between the Start Date and End Date sometimes referred to herein as the “Sweepstakes Period”). 2. Eligibility: Sweepstakes is offered only in the United States to legal residents of the 50 United States (and the District of Columbia) excluding Puerto Rico, who, as of the Start Date: (a) have reached the age of majority in their state of residency at time of entry; (b) are registered at dead.net; and (c) had online access. Employees, officers, directors and agents of Rhino Entertainment Company, a Warner Music Group Company, and Grateful Dead Productions, and their respective parents, affiliated and subsidiary companies, advertising and promotional agencies, web masters and web suppliers and the immediate family (spouse, mother, father, sister, brother, ward, daughter or son) or members of the households of each (whether or not related) are not eligible. The musical group professionally known as the Grateful Dead is referred to herein as “Artist”. 3. www.dead.net: Beginning on the Start Date, to be eligible to win the “Daily Merchandise Prize” described below, if not already registered with Dead.net, follow the on-screen instructions to register at www.dead.net. After registering, in order to be eligible to win, submit correct answers to the on-screen questions on Dead.net regarding the single track available for free download. One Daily Merchandise Prize will be awarded on each day of the Sweepstakes Period. In addition, all entrants that submitted correct answers to the on-screen questions during the entire Sweepstakes Period will be automatically entered into a random drawing for the chance to win the “Grand Prize”, as described below. Note: To be eligible to win, entrants must have properly registered at Dead.net, and must have correctly answered the questions on Dead.net. Limit one (1) entry per person during the Sweepstakes Period to be eligible to receive the Daily Merchandise Prize. Previous winners of a Daily Merchandise Prize in the Sweepstakes will not be eligible to win another Daily Merchandise Prize. Daily Merchandise Prize entries must be received by 11:59pm on each day of the Sweepstakes Period. In order to be eligible for the Grand Prize drawing, entries must be received by 11:59pm P.S.T. on the End Date. Sponsor is not responsible for malfunctions of electronic equipment, computer hardware or software, or any other technical problems related to Entries submitted through the Dead.net website. Any attempt at entry except as above stated is void. Sponsor's computer will be the official clock of the Sweepstakes. One Entry per participant. All Entries become property of the Sponsor and will not be acknowledged or returned. 4. Winner Selection: Potential winners of the Daily Merchandise Prize will be selected by a random drawing conducted on the date following Sponsor's receipt of submissions, from among all eligible Entries received. Potential winners of the Grand Prize will be selected by a random drawing following the End Date, from among all eligible Entries received. Odds of winning the Daily Merchandise Prize will depend on the total number of eligible Entries received on the applicable day. Odds of winning the Grand Prize will depend on the total number of eligible Entries received during the Sweepstakes Period. The drawings will be conducted by Sponsor, the judge of the Sweepstakes, whose decisions on all matters related to these Official Rules shall be final and binding. Each winner of a Daily Merchandise Prize will be announced on Dead.net the day following Sponsor's receipt of submissions. The winner of the Grand Prize will be announced on Dead.net on December 3, 2012. 5. Prizes: Each winner of a Daily Merchandise Prize will receive a Grateful Dead audio item or other merchandise item. (Approximate Retail Value ranging from $32.00 to $195.00). The winner of the Grand Prize will receive a copy of the “Spring 1990” Box Set (Approximate Retail Value $199.98). Any and all taxes on the prizes, and any other costs, fees, and expenses not explicitly stated herein are the sole responsibility of the prize recipients. The prizes are not transferable. No prize substitutions or transfers allowed, except at the Sponsor's sole discretion. The prizes will be awarded, and shipped in December 2012. In the unlikely event that any portion of the prize is cancelled or undeliverable for any reason the winner agrees that Sponsor has no further obligations to the winner other than delivery of the remainder of the prize, if any. 6. Winner Notification/Releases: Each potential winner's first name and last initial may be posted on Dead.net and/or notified either by email, telephone, and/or mail. Each potential winner will have 48 hours from the moment such notification is issued to respond to such notification by following the instructions provided therein. If a potential winner timely responds to such notification, the potential winner will be required to sign, notarize and return an Affidavit of Eligibility/Liability and Publicity Release within 48 hours of the date of notification or prize will be forfeited and an alternate winner selected. Return of any prize notification as undeliverable will result in disqualification and selection of an alternate winner. If a potential winner does not reply to the notification within 48 hours of its issuance, is ineligible, or cannot or does not comply with the Official Rules, he/she will be disqualified, the prize will be forfeited and an alternate winner may be selected, at Sponsor's discretion, in a second chance drawing of all eligible Entries received during the Sweepstakes Period. By entering, entrants agree (i) to be bound by these Official Rules and Sponsor's Privacy Policy as indicated in paragraph 11 of these Official Rules, (ii) that the decision of the Sponsor is final and binding on all matters relating to the Sweepstakes; (iii) to be contacted by Sponsor by email, telephone and/or mail; and (iv) to release and hold Warner Music Group, Rhino Entertainment Company, Grateful Dead Productions, Artist, and each of their respective parents, subsidiaries, affiliates, distributors, suppliers and advertising, promotional and judging organizations and each of their respective employees, officers, directors, shareholders and agents (collectively, the “Releasees”) from and against any and all liability for injuries and/or damages (including death) sustained in connection with acceptance, possession, use and/or misuse of a prize or related to participation in the Sweepstakes. Except if resident of Tennessee or where prohibited by law, by accepting a prize, the winner consents to the use of his or her name, voice, picture or other likeness for advertising, promotional and other purposes in any media as determined by Sponsor without further approval or compensation. Sponsor reserves the right, at its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or any website related to the Sweepstakes; to be acting in violation of the Official Rules; or to be acting in a non-sportsmanlike or disruptive manner, or with intent to annoy, abuse, threaten or harass any other person. Any use of robotic, macro, automatic, programmed or the like entry methods will void all such Entries by such methods. In the event of a dispute as to Entries submitted by multiple users having the same email account, the authorized subscriber of the email account used to enter the Sweepstakes at the actual time of registration will be deemed to be the entrant and must comply with these rules. Authorized account subscriber is deemed to be the natural person who is assigned an email address by an Internet access provider, on-line service provider or other organization, which is responsible for assigning email addresses for the domain associated with the submitted email address. Potential winner may be required to provide the Sponsor with proof that the potential winner is the authorized account holder of the email address associated with the potentially winning Entry. Sponsor may prosecute any fraudulent activities to the full extent of the law. All federal, state and local laws and regulations apply. 7. Limitations of Liability: The Releasees are not responsible for any lost, late, illegible, misdirected, mutilated, incomplete, incorrect or inaccurate Entries or entry information, whether caused by the users of any website related to the Sweepstakes or by any of the equipment, computer hardware or software or any other technical operation or programming associated with or utilized in the Sweepstakes, and the Releasees assume no responsibility for any error, omission, interruption, deletion, defect, or delay in operation or transmission to any website related to the Sweepstakes, or for communications line failure, or for theft or destruction, tampering, or unauthorized access to Entries and/or entry information. If, for any reason, the Sweepstakes is not capable of running as planned by reason of infection by computer virus, bugs, worms, tampering, unauthorized intervention, fraud, tampering, technical failures, or any other causes beyond the control of Sponsor which, in the sole opinion of the Sponsor corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, Sponsor reserves the right at its sole discretion to void suspect Entries and/or to cancel, terminate, modify or suspend the Sweepstakes and select the winner from among all eligible Entries received prior to such cancellation, termination or suspension. IN NO EVENT WILL THE RELEASEES BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND, INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO AND USE OF THE INTERNET SITE DEAD.NET OR THE DOWNLOADING FROM AND/OR PRINTING MATERIAL DOWNLOADED FROM SAID SITE. 8. Arbitration/Choice of Law: Except where prohibited, entrants agree that (i): any and all disputes, claims, and causes of action arising out of or connected with this Sweepstakes, or any prize awarded, or the determination of the winner shall be resolved individually, without resort to any form of class action, and (ii) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred, including costs associated with entering this Sweepstakes but in no event attorney's fees; and (iii) under no circumstances will entrant be permitted to obtain awards for and entrant hereby waives all rights to claim punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant and Releasees in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of New York, U.S.A., without regard for conflicts of law doctrine, and all proceedings shall take place in that State. 9. Winners' Names: For the name(s) of the winner(s), send a self-addressed, stamped envelope postmarked by December 7, 2012 and received by December 14, 2012 to: The “30 Days of Dead 2012” Sweepstakes Winners List, to Rhino Entertainment Company, 3400 W. Olive Avenue, Burbank, CA 91505, to the attention of Business Affairs. 10. Removal From Future Sweepstakes Mailings: To have your name and email address removed from Sponsor's future sweepstakes mailings, please click the applicable unsubscribe link. Sponsor will process your request within 60 days. 11. Privacy and Personal Information: Information collected from entrants is subject to Sponsor's Privacy Policy, located at http://www.dead.net/online-privacy-notice. Sponsored by Rhino Entertainment Company o/b/o Grateful Dead Productions, 3400 W. Olive Avenue, Burbank, CA 91505. © 2012 Grateful Dead Productions. All rights reserved.
  • marye
    11 years 3 months ago
    inquiries made...
    thanks for bringing this up.
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15 years 1 month

Q: How come I can't download today's track on my iPad or mobile device.
A: Although you can stream today's track on your iPad or iOS device, if you want to download the track you will need to download it on your desktop computer.

Q: How can I tell if download has started?
A: If you are in Internet Explorer or Firefox, a pop-up will appear on your screen asking you where you'd like to save the file. If you are in Safari, an indicator will appear in the top right corner to show that the download is in progress. If you are in Chrome, a button should appear at the bottom left hand side of your browswer to indicate that the download is in progress.

Q: The track downloaded but I can't seem to find it...
A: The location of your download depends on the applications you use and your operating system. If you are using Firefox, Chrome or Safari, the download is most likely in your Downloads folder.

If you use iTunes or Windows Media Player: The download will automatically import songs into your chosen media library. This is where your music will be stored.

In some instances, files are saved to your computer using your Web browser's default save location. Search for the files on your computer or check your Web browser settings to determine the default location for saving downloaded files.

Q: I still can't get the download to work.
A: If you are unable to download the track while using your current browser, please try installing the Chrome web browser on your machine.

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13 years 6 months
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I could not get the download to work with IE 9 on Windows 7. The popup did not show up. Firefox had no problems.
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13 years 6 months
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I couldn't use internet explorer, but had no problem with safari.....
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16 years 11 months
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is in the same box as the contest link, just below the clip, on the 30 Days page.
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16 years 10 months
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I'm using IE8. I'll try @ home on my iMac, but really....the compatibility issues on this site drive me nuts sometimes! LOL.I say that lovingly. BUT...I can't d/l (even though I already have this show) and everytime I log in, then go to the 30 Days of Dead page, the site logs me out, for whatever reason. I want to officially put my guess in, but HOW do I do it?
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13 years 5 months
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I stay logged in on every page but the 30 Days of Dead. I'm guessing that's why I can't DL or guess the show.
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13 years 6 months
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It's all coming back to me. This was a hassle last year getting it to work. Chrome wasn't any help.
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15 years 2 months
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I'm pretty tech challenged. If there is an easy way of downloading this for a guy who has only ever used IE (to my knowledge), assistance would be appreciated. or...maybe the issue is being resolved, and the powers that be will make up for it with two tomorrow? 1 vote for a China>Rider
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11 years 6 months
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Didn't work until I downloaded Chrome. Then no problem.
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15 years 3 months
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So can we only download the day's track 'per East Coast time'? I just checked it about an hour ago- before 11pm West Coast time and I was seeing DAY 2 and couldn't download Day 1. What's up with that? Why is this site East Coast centric?
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13 years 6 months
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worked using firefox not IE. wondering the same thing about west coast time this year. maybe they'll provide links to past dates like last year. not liking the facebook connection. liked the comment thread on deadnet last year. my two cents
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strange days have found us
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No, absolutely not.
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16 years 10 months
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Anyway I can "Sugaree" from yesterday, November 1st? I tried most of the day and wasnt' able to get it to work. Did get "High Times" via Chrome today and don't expect any trouble the rest of the month. Thanks! Kurt
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12 years 5 months
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Anyone else having trouble with this download? I am using IE and the link is not working. I turned off my pop up blocker just to be safe but still, nothing. I was able to download Sugaree from the link posted in this thread.
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12 years 5 months
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Anyone else having trouble with this download? I am using IO and the link is not working. I turned off my pop up blocker just to be safe but still, nothing. I was able to download Sugaree from the link posted in this thread.
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16 years 11 months
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on win7/xp firefox19 ie9 or chrome 64ko ok on a mac w/ firefox both days worked one time only with xp/firefox the "Yesterdays "Sugaree" trouble resolved" link don't work for me 64ko main computer win7/firefox Use that link: https://sos2208.akamaized.net/download/rhino/gdead/30days/2012/hight.mp3 = https://sos2208.akamaized.net/download/rhino/gdead/30days/2012/xxx.mp3 with xxx = song name then download the object with down them all or downloadHelper work fine

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16 years 4 months
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works with Firefox/Fedora 17, but the 30 Days page doesn't respect my "logged in" condition on dead.net. Also not a fan of the "comments via Facecrack" model either. I like separate alternative virtual realities. Otherwise, muchas Garcias for the awesome freebies!
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11 years 6 months
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Neither IE nor Firefox works to download the tracks. :(
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14 years 3 months
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today's doesn'tworkdon't even see the option to download yesterday's Rhino running this gig too?
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16 years 10 months
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Looking for yesterdays download too. I finally broke and installed the browser from the biggest spy and data miner on the interwebs. Not too happy about it but sometimes ya gotta do. We'd love day one.?.?
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14 years 10 months
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YEAH I NOTICED THAT WHEN YOU GO TO THE PAGE FOR THE DOWNLOADS FROM ANYWHERE ELSE, LIKE THE HOME PAGE IT IS LOSING MY LOGON. I PUSH THE LOGIN BUTTON AT TOPT AND LOGIN AGAIN BUT LOSE IT WHEN I COME BACK TO THE 30 DAYS OF THE DEAD PAGE.
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14 years 10 months
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YEAH I NOTICED THAT WHEN YOU GO TO THE PAGE FOR THE DOWNLOADS FROM ANYWHERE ELSE, LIKE THE HOME PAGE IT IS LOSING MY LOGON. I PUSH THE LOGIN BUTTON AT TOPT AND LOGIN AGAIN BUT LOSE IT WHEN I COME BACK TO THE 30 DAYS OF THE DEAD PAGE.
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16 years 10 months
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!Thanks Wilfred. I got it. WooHoo! Kurt
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11 years 6 months
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I missed yesterday's track. Can I still get it ?
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15 years 4 months
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Thanks to wilfredtjones's post earlier today, it has the link to the "Sugaree" mp3 file from day 1 wilfredtjones link to the day 1 download: Yesterdays "Sugaree" trouble resolved Thanks also to David and everyone at Dead.net that puts the 30 Days of Dead together, such an awesome give away. -b
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No trouble, no problems, plenty of resolve.
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that last comment/reply is all about "why does this have to wind up a bad advice forum about computers & an imaginary browser war?"
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11 years 6 months
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I cannot download High Time, the song for today, Nov.2. Is there a link I can use (this is how I downloaded Sugaree today!) Thank you! :D
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11 years 6 months
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Thanks SO much for the links, bcboot. I wouldn't have gotten the songs without them.
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love for Rachelhope this works for you, chrome is smooth, IE may block the DL, so allow it & tell it where to save it John Larry Poyner
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16 years 10 months
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Have internet explorer and can't download High Time
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14 years 5 months
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can;t download or guess the date. (like everyone else)
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16 years 11 months
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...working for me now in IE9, Windows 7. Thanks tech support! Can you please do something about the comment thread? Me no have the Face-a-boohq...
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16 years 10 months
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Hi - just wanted to say, fantastic that Bob's guitar is up in the mix for this. One of the few times Bob's work can be clearly heard, and it's wonderful! Cheers.