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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • #141
    axelm
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    shipment

    for international shipments, why not take directly the customs fees, and allow us a shipment other than the standard one.

  • #142
    greggie
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    Very delayed shipping 55 days

    me too. strange thee is no explanation

  • #143
    marye
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    it got lost in a site update but it's back
    However, you will need to rebuild your list. You should be able to do so from your profile page.
  • #144
    Ungnome
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    Show attendance lists

    Didn't there used to be a list that had the shows we attended individually? I know I compiled one, several years back, but I don't see it at all. Thanks.

  • #145
    greggie
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    Regarding yr message of Jan…

    Regarding yr message of Jan. 24, I cannot find a reply. The issue was non-delivery of an order 137400000224956 and particularly why it was not shipped for at least 60 days. The staff over at deadnet do not answer though I have got a new report from them about ten days ago that it has at that time been sent. My concern is some kind of problem which could result in future problems in ordering. Are you geting a run-around from the shipping dept. Why would shipping of a paid for order be delayed 60 days? Well one possibility is some kind of financial iliquidity.

  • #146
    marye
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    probably
    because the subscription period ended a while back?
  • #147
    TennesseeJed58770420
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    2020 DP subscription

    How come when I go to the subscription there’s no add to cart option??

  • #148
    marye
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    Greggie
    send me a PM with your order number and I'll see what I can do.
  • #149
    greggie
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    Very delayed shipping 55 days

    I ordered the 50th Anniversary cd dvd box on Nov. 8. Today is January 24, and it has not arrived. Worse yet, it is shown on deadnets data as not having been shipped. I contacted PayPal and today, a day later, got a message from Deadnet saying the box is on the way. So far all turned out ok and there is nothing for you to do.

    In Europe there was a couple of years ago a spectacular bankruptcy of a sister company, Spincd. Lots of customers lost many lots of money. People trusted delayed shipments would arrive because the staff was cool and knowledgeable, but they also behaved fraudulently., and then bankruptcy ended all hope, and all payments went to preferred creditors. Now comes the work for you, Mary.

    I wonder why nothing happened with that cd dvd box for 55 days, but it got sent as soon as Paypal came on board. My emails to deadnet were ignored, no answer, so maybe status matters even in deadworld. What do you think? A second issue is why deadnet does not give info about delays. If there are agency or economic problems, it must be better to tell customers instead of being silent and covering everything up, which gives rise to anxiety and a focus on contacting the credit card companies before their individual time bars for helping expire. What do you think and can attitudes be changed?

  • #150
    lalahoward
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    Good luck.

    Good luck.

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Submitted by marye on
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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Submitted by marye on Mon, 02/08/2010 - 10:45

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I agree. I also nuke several hundred spammer accounts per day, fwiw.
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Submitted by lethedoom on Thu, 02/25/2010 - 20:49

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There doesn't seem to be a Grateful Dead Hour posted this week. gdh1014 from 02-17-2010 is the latest I find.lethedoom
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Submitted by Canyon Critter on Fri, 02/26/2010 - 16:43

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Marye, that is supposed to be the current one, but the link you put up doesn't work and it says last week still on this end too!_____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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Submitted by marye on Fri, 02/26/2010 - 17:33

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716 is featured on the homepage and the link, if pasted into the browser, works fine and goes to the correct page for me.
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Submitted by marye on Fri, 02/26/2010 - 17:40

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now it's doing it. Weird!
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16 years 4 months

Submitted by johnman on Fri, 02/26/2010 - 17:45

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or aliens, mebbe
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16 years 11 months

Submitted by marye on Fri, 02/26/2010 - 17:50

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I can't get it to happen consistently, but it did just disappear when I logged out. Came back eventually, but it's weird. I've reported this to the tech folks.
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Submitted by Canyon Critter on Fri, 02/26/2010 - 22:30

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Must be the Jerry Magic! _____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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Submitted by msgsec74 on Tue, 03/09/2010 - 15:00

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I'm curious about how to record shows by Phil & Friends, Furthur, and who ever. You used to need a ticket for the "Tapers Section" but how is that all handled now? do you just show up at a show with your gear and they just let you in ? Check Out My Orignal Music at myspace.com/salaversano
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Submitted by Candyman_Chris on Wed, 03/10/2010 - 10:05

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My son is 5 and has been jonesing to join me at a show, I decided the next outdoor show I would let him join in! SO we are going to 6.26 @ MCU in Brooklyn. My question is, Are there any age allowances like children under 3 dont need to have a ticket or anything...I got him a ticket already, just curious...Thanks
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Submitted by HempsterG on Tue, 04/13/2010 - 16:25

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If one had a unique idea and is looking to license grateful dead trademarks for these unique products... where would I look or who could I speak to?
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Submitted by marye on Tue, 04/13/2010 - 16:36

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and I'll put you in touch with licensing.
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16 years 4 months

Submitted by johnman on Tue, 04/13/2010 - 17:53

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when we post a picture in fan photos, why only our avatars appear and not a user name?
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16 years 11 months

Submitted by marye on Tue, 04/13/2010 - 17:54

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but I agree it's odd.
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14 years 5 months

Submitted by HenryCline on Tue, 04/20/2010 - 15:49

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Is there a way to find a post I made without "manually" looking for it? Thanks, Henry
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Submitted by marye on Tue, 04/20/2010 - 16:14

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not really. If you can remember a distinctive phrase in the post, put it in quotes and use the search tool on the upper left. That's about it.
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Submitted by HenryCline on Tue, 04/20/2010 - 19:07

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Thanks, I think I know the answer to this one, but is there a way to get email notification on replies to one's posts? Too much to ask?? H
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Submitted by marye on Wed, 04/21/2010 - 09:28

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it's not wired that way.
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Submitted by Canyon Critter on Fri, 04/23/2010 - 13:34

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I think Mr. David Gans is on the Road playing somewhere today ;-) That's my guess._____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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Submitted by marye on Sat, 04/24/2010 - 13:18

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but then you'd get everything in which that username appeared. You can't search for posts BY someone, but you can search for their name. If you can remember a distinctive phrase in the search you're probably going to have better luck searching for that.
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Submitted by Anttheknee on Sun, 04/25/2010 - 05:17

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I see that RARE CUTS AND ODDITIES is available from the GD store again. That's "grate" for everyone who would still like to have a copy at the reasonable issue price rather than going on eBay or Amazon and paying a premium to get the CD but it would be nice if when a CD goes out of print there was a notation in the store listings that it is scheduled to be re-issued or has been discontinued. Would it be that difficult to have a list of "out of print" discs that are not scheduled for a re-issue?I, for one, would like to know if several of the Dick's Picks volumes, which are currently unavailable, will be re-issued.
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Submitted by marye on Sun, 04/25/2010 - 17:23

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I don't know, but good thought and I'll pass it on.
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Submitted by wilfredtjones on Sat, 05/15/2010 - 06:59

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This site is becoming a popular destination for spammers. They are now making posts in an effort to hock their wares. See page 23 of the Philly '89 Now Available release pages and the post by jerrym. You can tell they are spammers because they are always new members for less than a day. Is there any way to prevent this?
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Submitted by Anonymous (not verified) on Sat, 05/15/2010 - 08:28

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Marye's job to clean them up since there is no way to boot them preemptively...
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Submitted by wilfredtjones on Sat, 05/15/2010 - 10:42

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I'm sure there are ways around it but at least they'd have to work harder. I can see the drawback being those legit users that just don't know the answers. Nonetheless, you are on to something. Good thinking, kudos.
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Submitted by unkle sam on Sat, 05/15/2010 - 13:50

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This is a great idea, I too, have noticed the increased spammer presience and a question to answer would be ideal, there are so many to choose from, it could be changed every 3 to 6 months, multiple choice:strangers stopping strangers just to________ a. say hello b. smoke a bowl c. dance and twirl d. shake hands the list is endless:) what a great idea.
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16 years 10 months

Submitted by TigerLilly on Mon, 05/17/2010 - 04:53

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Our new friend Ric-Paris wishes to know where it might be possible to find a version of that tune, from the Terrapin Station album. Any help with his quest would be greatly appreciated.Merci! ********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
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Submitted by jimmieji on Mon, 05/17/2010 - 11:56

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Is there any way to edits one's posts for embarassing mistakes, AFTER they have been posted.PLEASE & THANK YOU! JimmieJi
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Submitted by Canyon Critter on Mon, 05/17/2010 - 12:21

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JimmieJi, very good question. I've had a couple of posts where I wish I could have edited them. But, unfortunately there is no way to do it brother. I must say, that this always makes me think even harder about my posts, and what I've written. So I guess it does help in that sense...but once you press post comment it's set in dead.net stone. A few suggestions for when you post here though: 1. Always preview comment ~ to see how it's gonna post, this will help 2. Proofread your comments, although there is a built in spell checker reread what you write. 3. Sometimes on long posts I'll copy and paste into Notepad because there is nothing more frustrating than writing a big post and accidentally hitting forward or back in the browser and your post is gone. 4. Always have fun! Hope this helps! ~CC _____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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Submitted by Canyon Critter on Mon, 05/17/2010 - 12:32

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You mean the extended version or 2004 reissue of the Terrapin Station album with the 16 minute Dancing at the end of the disc? Released - 1977 Original Label - Arista A re-mastered version was initially released as part of the box-set, Beyond Description on Oct. 26, 2004 on Rhino. Released individually March 2006 You can buy the extended version on the album, I just checked on itunes for $9.99 or I'm sure you can find it on Amazon or somewhere else. Hope this helps our new friend. ;-) _____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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Submitted by brianhahne on Mon, 05/24/2010 - 08:36

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Has any decision been made to bring back the Download Series???I am still missing 3 of the shows and want to buy them... Hopefully they will get re-posted? Anyone?? Also, I purchased some '09 shows.. but cd artwork was never included. Is this ever going to be posted either? Woudl love to get the real artwork, since so many other downloads here have it, or have had it.
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Submitted by Jeanink on Tue, 05/25/2010 - 06:02

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Hello,I would like to know if, according to copyrights, I am allowed to do my own Shirt with using at least the Steal Your Face logo on its backside by uploading this logo to this website: www.spreadshirt.com I DO NOT WANT to make this Shirt on this website to sell it (even through a web t-shirt shop). I only would like to create and make only one personnal shirt for me. May you give me further information if such operation is illegal or not according to pending licences on this logo. Best Regards. (Sorry for my bad english written, I am French !)
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Submitted by brianhahne on Tue, 05/25/2010 - 06:58

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It's available on amazon.com apparently... but only in MP3 format... makes no sense why it's not here any more.Makes more sense to have people pay for it here, than download it from amazon, or leech it off a bit-torrent site....
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Submitted by johnman on Tue, 05/25/2010 - 10:54

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I would just like to say, don't worry about your written english, it is much better than many college graduates in the U.S.
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Submitted by marye on Tue, 05/25/2010 - 11:10

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so true, and meanwhile I'm checking with the licensing folks as to the protocols here.
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Submitted by jackaroll on Thu, 06/03/2010 - 13:14

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how do I go about deleting my acct.I google my name and this showed up along with my email and some private info I created two years ago, forgot about now I'm trying to delete my acct. - ?
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Submitted by marye on Thu, 06/03/2010 - 14:10

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send me a PM with the request and I'll delete the account. Sorry to see you go though.
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Submitted by acehigh53 on Tue, 06/08/2010 - 11:13

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I would encourage the band to make all the rehearsal shows available for download. I and I think a lot of folks would love to get this music. The music this band is making is pleasing a lot of folks like shows haven't done at least for me since the 70's and a few good years in the 80's. The energy level is high and it shows in the music they are making. All downloads do not have to be 3 discs. May 28 fit on 2 discs with GDTRFB fitting at the end of dics 1. Mayeb they could package all the shows together. Thank you..Big Moe
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Submitted by stuart_maddocks on Sat, 06/26/2010 - 07:59

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why is it when I come to this site (and I have an account) there is no music? Shouldn't there be some streaming of great dead music when I come here?! Its about the music after all! I have really considered buying the winterland 1973 (nov 10) cd package but how can I preview o make sure it is the cd of the tape I owned so long ago? Any suggestions? Archive dot org removes it when there is a commercial release (fair enough) but how can I have a quick listen before buying? Its not on iTunes... any suggestions? Also, Dead.net should consider a format like iTunes where you can have a quick preview of songs....(but not sell by the song!!! never go there!)
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Submitted by brianhahne on Fri, 07/02/2010 - 07:07

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Marye, thought you were gonna check on the Download series availability? Just looking to see if there's any plans. Would like to get the flacs, and I'm sure so many others would too. I can't see how it actually costs the company money to keep a link online... it's revenue generating. I can get the mp3's from amazon (no thanks) and so may forums have the bittorrents but that's just stealing. Why can't legit customers get the product? makes little sense to me.... Still would love to get the artwork for the cd's too.. not sure why that seems to be such a hard thing to acquire too.
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Submitted by cosmicbadger on Fri, 07/02/2010 - 07:29

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Just about the entire GD catalogue including the Download Series and Rare Cuts and Oddities can be purchased online in FLAC or MP3 or ALAC from: http://www.livedownloads.com/live-music/3,461/Grateful-Dead-mp3-flac-do… you can download the front cover from that site too. If you want all the artwork send me a pm and I will tell you where to find it Why you can buy there releaes from livedownlaods and not from here beats me..but at least they can be found somewhere!