• https://www.dead.net/features/news/europe-72-complete-recordings-all-music-edition
    Europe '72: The Complete Recordings - All The Music Edition

    Europe '72:
    The Complete Recordings -
    All The Music Edition

    Our Europe '72 boxed set is now officially sold out, with all 7,200 boxes now gone! We can't thank you enough for your support, for having faith in the project and taking the plunge to purchase this unprecedented release. Despite the fact that it's going to be a bit of a wait before it arrives on your door step, we are sure you'll be blown away with the results.

    We are now offering the All-The-Music edition of Europe '72, which includes all of the music recorded on the tour, with each show in its own individual package, complete with its own liner notes by Dead scholars such as David Gans, Blair Jackson, Steve Silberman, Gary Lambert and others, as well as by attendees of some of the shows. You'll get 73 CDs and over 70 hours of prime Grateful Dead.

    IT'S ALL ABOUT THE MUSIC...

    Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping and clearly cosmic 73 DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

    Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this enormous box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

    This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

    Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

    Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

    So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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  • ajsedel
    1 year 5 months ago
    Europe 72 Box Set

    I could not afford this at the time this was announced and have been forever bummed that I missed out. Recommend releasing it again. Please!!

  • GreenBeing
    5 years 11 months ago
    Also Late To The Party

    I also wish to know if another printing of the All-Music edition is contemplated, or even flac downloads. I am with child to hear this music!

  • d3adf1sh
    6 years 2 months ago
    Late to the party
    RE:drdogg - You can actually get every one of the concerts off amazon as an MP3 downloads but who wants MP3's YUCK! Please powers that be, can we get a repress? or at the least a Hi-Res DL? hard to pay the 5 grand people are asking for these Euro72 boxes online. especially with all the talk of defective discs.
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Europe '72:
The Complete Recordings -
All The Music Edition

Our Europe '72 boxed set is now officially sold out, with all 7,200 boxes now gone! We can't thank you enough for your support, for having faith in the project and taking the plunge to purchase this unprecedented release. Despite the fact that it's going to be a bit of a wait before it arrives on your door step, we are sure you'll be blown away with the results.

We are now offering the All-The-Music edition of Europe '72, which includes all of the music recorded on the tour, with each show in its own individual package, complete with its own liner notes by Dead scholars such as David Gans, Blair Jackson, Steve Silberman, Gary Lambert and others, as well as by attendees of some of the shows. You'll get 73 CDs and over 70 hours of prime Grateful Dead.

IT'S ALL ABOUT THE MUSIC...

Because you dared dream this might happen one day… Because you went down to the Gypsy Woman and offered up your first-born to try to make it happen… Because there are enough passionate Dead Heads at Rhino/GD who thought it might be cool for this to happen… It’s happening! Coming in September is a gargantuan EUROPE ’72 MEGA-BOX SET containing ALL 22 SHOWS of what is arguably the greatest tour the Grateful Dead ever played, on a whopping and clearly cosmic 73 DISCS (over 70 hours of music!). Bet you didn’t see that comin’!

Really, at this point we probably don’t need to lay on too much hype about how wonderful the music is: Chances are, if you’re even considering buying a copy of this enormous box, you already know how amazing the Dead’s tour of Europe in April and May of 1972 was. To review briefly, though, the Dead’s first tour outside of North America took them to all sorts of historic and unusual venues in England, Denmark, West Germany, France, Holland and even tiny Luxembourg. Many members of the Dead “family” came along on what was really an extended working vacation that was designed to both expose the Dead to new audiences and also reward the band for their unlikely conquest of America during the preceding two years. As a hedge against the costs of the nearly two-month trip, the Dead’s label, Warner Bros., paid for the band to lug around a 16-track recorder to capture the entire tour… and we’re glad they did!

This was a band at the top of its game, still ascending in the wake of three straight hit albums — Workingman’s Dead, American Beauty and the live Grateful Dead (“Skull & Roses”). It had been a year since the lineup had gone to its single-drummer configuration, six months since Keith Godchaux had been broken in as the group’s exceptional pianist, and this marked the first tour to feature Donna Godchaux as a member of the touring band. There was a ton on new, unreleased material that came into the repertoire in the fall of ’71 (after “Skull & Roses” was out) and during the spring of ’72, including “Tennessee Jed,” “Jack Straw,” “Mexicali Blues,” “He’s Gone,” “Comes A Time,” “Ramble on Rose,” “One More Saturday Night,” “Black-Throated Wind,” “Looks Like Rain” and Pigpen’s “Chinatown Shuffle,” “The Stranger (Two Souls in Communion)” and “Mr. Charlie.” (Sadly, this was Pigpen’s final tour.) All those future classics were interspersed with songs from the aforementioned “hit” albums—such as “Uncle John’s Band,” “Brokedown Palace,” “Cumberland Blues,” “Casey Jones,” “Sugar Magnolia,” “Bertha,” “Not Fade Away,” et al — and then were topped off by loads of big jamming numbers — the Europe ’72 tour produced spectacular versions of “Dark Star,” “The Other One” “Playing in the Band,” “Truckin’,” “China Cat Sunflower” > “I Know You Rider,” “Good Lovin’,” “Lovelight” and even the early Pig chestnut “Caution.” And that’s leaving out a truckload of other tunes, too! There wasn’t a clunker show in the bunch, and many are acknowledged today as classics. No doubt you already have some favorites.

Through the years, there have been a few releases of material from the Europe tour—starting with the 3-album Europe ’72 which knocked our socks off in the fall of that year, and followed many years later by material from a pair of German shows and the fantastic 4-CD Stepping Out, culled from the group’s eight shows in England. Incredibly, though, only one full show from the tour has come out previously: the excellent 4/24 concert in Dusseldorf, Germany, released as Rockin’ the Rhein in 2004.

Until now, that is. Jeffrey Norman, who has been the primary mixer of Dead archival multi-track material for the past 15 years (Fillmore West ’69, Ladies and Gentlemen…, Rockin’ the Rhein, Nightfall of Diamonds, etc.) has spent many months toiling over the 16-track masters from the tour, and will continue working on the mixes through the Winter and Spring, employing the high-tech Plangent Processes transfer and restoration tools, trying to get every show to sound “just exactly perfect” (as Bob Weir says) for this release. You might think you’ve heard that intense “Dark Star” > “Sugar Mag” > “Caution” from Copenhagen, but I guarantee you’ve never heard it sound this alive! Mastering to HDCD specs is two-time Grammy-winning engineer David Glasser of Airshow Mastering. Needless to say, all the songs that turned up on previous Europe compilations will be appear in their proper show contexts, and in the case of songs from the Europe ’72 album, without overdubs that were added later (where possible).

So dig deep, raid the penny jar, take a weekend job at Jack-in-the-Box, beg your kindly ol’ grandma for some of your inheritance early… Yes, it’s an extravagance, but jeez, you (or your loved one) deserve it! This is way cool.

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Steal the music and gouge somebody on a used box set. Nice.
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helena bucket you might have a point but this is ltd therefor since it was paid for the proper people got all the money they would ever get. I do find it hard to believe you have never bought or sold a used CD, record, book etc.
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Helena Bucket, are you in any relation to Jacqueline Straw? She's married to my brother Esau, way down along that lazy river road. Anyways, I must go- here comes sunshine on the green green grass, and a cool easy wind.
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that Helena was referring to the fact that it is dubious, if not downright illegal, to copy music and then sell the original whilst keeping the copy. One has to hope that Marye doesn't notice clmartin's post because she has strong views on the subject and isn't afraid to air them.
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which sets or shows are absolute standouts, must listens? I've liked everything I've heard so far, and surely some folks have heard a lot of it already and/or already were familiar with the whole tour. Presuming that the sound is real good on all of it, what's real crazy? Listened to He's Gone from 4/17/72 last night and it was titanic but short..... fast and trippy.
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When did Deadheads get so grumpy? Must be the 9/11, economic collapse hangover.
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Since alot of people are griping about what they did or didn't get in the box, or the mix is wrong, or whatever, I figured I'd weigh in with my petty complaints. I've never been fond of the sleeves they use for Road Trips and I'm no happier with these but I'll live with it. Speaking of the mix, it took me awhile to adjust my settings to simulate a bit more headroom but that may be due to my system. What I was really hoping for was a diminished presence, if not total elimination, of a particular vocalist (and I use the term loosely) who manages to ruin everything in which she appears. Historical accuracy be damned. They managed to minimize the damage in the Grateful Dead movie so I know it can be done. Oh well, I'm loving the box and I feel fortunate to have one.
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I agree that Europe '72 would have been better without her crappy howling. Nevertheless, still probably the best tour ever...
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echoecho asked which shows or performances from this tour are standouts or must listens. Honestly, they all are. It's called the greatest tour for a reason, and there's an abundance of magic to be found in every show, on any given song. I've listened up to the Musikhalle show, so there's a lot I haven't heard. I'd let David be your guide- He mentions the Paris Other 1, the perfection of Luxembourg, the Rotterdam Dark Star. And on and on- like I said, there is magic EVERYWHERE- Enjoy the journey!!!!
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I loved the Newcastle show (#3). The 4/14 Tivoli show is legendary, it may be my favorite Dark Star ever, and the rest of it terrific. But so far I've found stuff to love on every CD. Last night I heard the first He's Gone to contain the bridge (Goin where the wind dont blow so strange...4/29), the previous ones didnt have it. Still waiting to hear when Jerry takes the lead vocal part in the Jack Straw verses. As of 4/29 Bob's still singing all the verses himself. Every Me and My Uncle is intense and every Sugaree is sweet as its title. Every Greatest Story achieves modest liftoff, and all Good Lovins smoke. I thought they sounded a little tired in Arhus (#5), and in parts of the Hamburg show (#10), but both nights contain some great stuff. But dont take my word for it. 10 down 12 to go.
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As anyone who has read my previous posts on this issue knows I am a fan of this style and despise jewell cases. Well 9 shows in I have done some thinking on the subject. If instead of having them come out sideways, where you do have to use great care why not have the cds come out the top like the Beatles White Album British style. I think this would go a long way towards aleviating the problem of tearing

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Decided to drop down into Lyceum for the first night.....after a little ways in, honestly (blasphemy?) my first thought upon its first notes was, do I really feel like hearing another Tennessee Jed right now? I let the inclination pass, and the music roll.....and darn if Pigpen's organ didn't charm me right into loving yet another rendition...(even though Jerry's dog turns to him and merely repeats "Y'better head back" instead of "LET'S head back to Tennessee, Jed!") What possessed them to bust out Sitting On Top of the World the show prior? What an inspired addition to the repertoire....! Dark Star" up next..... Might save the final Lyceum show for last, since it's last AND it's the one tape I had from long ago (in two-track)...so it'll be a sweet and sentimental savor. (Not that I'm anywhere near completion of my tour....) Dylan at the Gaslight, yes!!! Neil Archives, well......Blu-Ray hasn't graced my life yet, and Neil's obviously so wishing it would that he's priced the individual CD volumes ridiculously high (more for one than a Road Trips two-discer). But I just had to have Disc 8, "North Country (1971-1972)" so I shelled out and I must say I HIGHLY recommend it if you're Blu-Ray shy and love the Harvest period (since you won't find these outtakes on the Harvest remaster). Helena, sigh, and I'd have figured you were half-way through your box by now.......sure hope you get it, and soon.
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DEAD.Net is the BEST! My ticket has been upgraded to a seat on the 7200 Ltd Edition Bus. Wooo-Hooo!
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... says the tracking info. Oh, the anticipation! This is almost as good as Christmas when I was a kid!
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My box arrived at 10 this morning, England. Delivered by Royal Mail sign for. My first impressions are of total satisfaction. Reading some of the posts I was wondering what on earth I'd ordered. The box seems to be well made and is not too big ! Books look good so it's only the music now. To give Rhino some credit they were involved in the 5 LP box set of the first 5 Dead albums and they did a magnificent job with that. Compare with Mobile Fidelity who are releasing Live Dead and Skull & Roses. Diverse Vinyl had them as end of August release so I duly ordered them. They now have a release dat of the end of October ! And for those who think the price for the DEAD box is high how about a copy MoFI half speed limited edition of the Airplane's Crown of Creation for $225 ? One last question - why buy two boxes ? Happy Trails are here ......
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I got 3047/7200. So, even though my order was in the first 3,000, they numbered more than that. Odd. It's a really nice set. I see why people griped about the packaging. This is like the Road Trips sleeves, but much thinner. I'll be very careful, but will only remove the discs once, to rip. (Though I might actually put them in some other CD holding sleeves just to be safe.)
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I have received 2 e-mails with two sets of tracking information, however, neither of them is recognised by the systems of the carriers, which leaves me a trifle bemused/concerned. As I am leaving wind swept Wales for sunny Madrid now, I will just have to hope for the best for my return (and hope that there is no problem with arranging redelivery if the package comes in my absence). It has to be said of Dead Net that nothing is ever easy. I now usually purchase from Spin CDs, although slightly more expensive they are completely reliable.
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Well, I had read the posts here about the packaging being easy to tear, and I figured that since I had been warned, I'd be extra careful, and not tear mine. Already one tear on the first show. I give Rhino a lot of credit for this set, but given the cost, the packaging is really an embarrassment. I'd suggest ripping the CDs, and, if you plan to play the CDs, buying a bunch of sleeves for them and removing them from the cardboard sleeves. There's no way you'd be able to remove them several times without ripping each one. -1 for this, Rhino and GDP.
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The mailman didn't put anything in my mailbox today ... maybe toworrow? Let's hope so ... Micke
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It won't be a mailman; it will come by a delivery service.
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Wonder how long it will take to arrive in the Philadelphia area......at least it is finally on the way......now all I have to wonder about is if I will get my personalized edition.
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I have almost never had a tracking number that has been recognized for a package sent from America to Europe, from Rhino or anyone else. Of course, it has nothing to do with the sender and everything to to with the shipping company. I have had a few parcels with tracking numbers where the number has been recognized, but mostly not, so I wouldn't worry too much if the tracking number is not recognized.
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N
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i received my set 13 days ago, thank you i had been worried i would end up feeling stupid for ordering this behemoth, but so far i have travelled from the beginning to pretty deep into the paris dark star show and i feel i have already gotten my money's worth i have definitely spent more money in the past on less worthwhile things looking forward to finishing the tour and then comin back around suggestion: after every 10 or 15 hours or so of E72 try cranking up some 69 (preferably the recent big rock pow wow RT release) if you wanna blow the wax out your ears!
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The site crashed earlier - does that mean that a new limited edition mega-box has just been released?
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Rhino pulled the same fast one on me too, except when I called to confirm that they indeed had the new (European) address, they replied that, yes, everything was in order etc. etc. But like you, they mailed the box to the old (Stateside) address. When I wrote to customer service asking what they planned to do about the mess, they replied that I (yes, I) had to contact UPS to see if they could manage to find the box and have it shipped to my current address. What a load.... Fortunately for me, I know the people living at the former delivery address and have arranged to get hold of the music without any so-called help from Rhino or any shipping company they supposedly work with. I wish you luck with yours.
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Someone earlier suggested a way to avoid ripping the cardboard sleeves, and that was to remove them all from right to left. Sort of a hassle but I have done that and had no issue. When putting them back start with Disc 1. I think I had slight tears in a couple of mine before using this method. One of the May 10 discs had a bit of glue on it and I managed to make a worse scratch by trying to remove it. I'm contemplating asking for a replacement on that one, but I may not need to go back to the discs since I ripped them all using EAC (http://blowfish.be/eac/).
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they shipped from Netherland via GSL and then from Helsinborg they use Schenker privpak, so if everything is working we will probably get the box tomorrow, that is, you have to fetch the box from the local "utl
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...although I've bought a few of them, and made cassette copies of LPs that I owned back in the pre-CD dark ages so I could jam in the car. I have sold used books - for WAY less than they cost new - but I don't scan the darn things first LMAO. I couldn't care less what the guy does, it's his karma. And I wasn't intending on casting a stone his way really, I'm certainly not without sin - I'd be surprised if anybody here didn't have some little copyright blemish on their record...but you have to call it what it is and technically: stealing. I was more LOLing at his hypocrisy, he's so unhappy with the product that he wants to get rid of it...but not before he copies the music. That and he's bragging about it in a post, der. If that big "empty" box takes up too much room then throw the darn thing away, or just sell the box. I'm not pleased with the lack of whatever "extras" my imagination came up with over the last eight months either, but it's more because I feel foolish getting my expectations up from reading slick marketing verbiage and looking at a misleading photograph for over 200 days.
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Just to counter the two folks who decided this was a good place to bash Donna (as if we haven't heard enough of that over the years), I just want to represent the other side that actually loves Donna. I'm glad she's represented in this box and on this tour. The Keith and Donna years are my personal favorite and I always thought the Dead were better with a female vocalist than without. As for being occasionally off-key, if I had a nickel for every time Jerry or Bob or Phil were off key, I could have bought all the box sets and a mansion on the side :) For me, it's about the emotion, what's behind the singing, that often transcends any vocal imperfections this band may have demonstrated. There are moments when Donna makes a choice and it doesn't work for me. But I can say the same about all vocal members of this band over the years. I've never understood the level of animosity directed toward Donna. I find it unfortunate. It seems to me voicing your dislike of Donna's voice or the choices she made is one thing, it's another to just be nasty and mean-spirited. Donna brought something to the band that inspired them. They made some of their best music with her right beside them. I applaud her and I always missed her after she and Keith departed. The band was never quite the same for me. Though I still loved them, there was a level of pure "heart" that was missing. And as good a musician as Brent was, he could never fill that void for me. But I was also more of a fan of Keith's jazziness and delicacy than I was of Brent's style. Which is not meant to be taken as a slight on Brent. It's just a preference and not a statement on his talent or contribution to the band. He was stellar. But Keith's jazz stylings let the band sound beautifully fragile at times, something they never quite managed after he left. And Donna added that raw gospel quality that we know Jerry loved so much (that's why he used Donna in JGB). And that quality of hers rang deep in me. It touched my soul. And still does.
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12.00 midday in the UK: the phone rings... my wife wants to tell me what stuff to stick in the oven for dinner as I'll be home from work before her and, by the way, "a huge box has arrived for you." "Really?" " What's in it?" she asks. "Some GD disks" is the response. "Oh, that's a pity, I thought it was something interesting." Heh, Heh, Heh! Little do you know. After 8 plus long months the waiting is over. Now what will we do? Roll on the next box set so we can start agonising over placing orders, debating the content, changing details, waiting for despatch notes and, of course, the delivery itself. Incidently having surpressed a laugh or two over the problems all you Yanks had in getting the disks out the sleeves, I applied the advised press-the-edges method and promptly ripped one of the covers at the top :( They really need to do better on the covers next time! Anyway the hardbook book is really well printed so that balances it out. Right, on to the music!
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Came home from work to a tell tale Royal Mail Parcelforce delivery card saying a parcel had been left with my elderly neighbour next door. It's heavy, she said, so you'll have to lift it yourself. The wife not to be out done had had a dress delivered, also found at the elderly neighbour's. Parcel carefully opened. The box looks gorgeous: no immmediate problems I can see, but no time tonight to thoroughly check out the contents. Time, however, to play disc 1. The opening is familiar from 'Steppin' Out', but the sound quality is luxurious. The wife, of course, tells me to turn it down. I sit in the dark in the front room just letting 'Black-Throated Wind' seep in. A mate arrives: not familiar with the Grateful Dead. What's that, he says, it sounds good. Another convert?? Another episode soon ...
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I agree with Hal M. Singling out Donna for her voice is ridiculous. Bob Weir had the most god awful voice of the group due to his incessant screaming and angry sounding squelching yelp over the years. And for Phil Lesh, I could never understand the chants, "Let Phil Sing". Phil is completely tone deaf when it comes to singing and was always an embarrassment. Why do you think he stopped singing to begin with? He couldn't hit a note to save his life. It doesn't matter to me, though, because I love listening to all those guys, and Donna, even when they forget the lyrics, or lose their place during a song and forget which song it is, and play with their instruments out of tune most of the time.
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Thanks for the info ... :-) Micke
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I dig Donna's contributions (even if my cat freaks out every time she lets out those "Playin'" screams). Another shout out to Jerry's pedal steel on "Looks Like Rain." One of my least fave GD tunes, but that pedal steel is so sweeeet. Really adds something special to that tune.
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My biases are like yours, TheNutchatch. Check out the Aarhus (4/16) PITB for one that will not scare your cat at all. Also, the LLR from 4/14 is by far my favorite version of my least favorite GD song. In addition to the plentiful, amazing jams, these little things make this box worth every penny.
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Well, I'm still waiting patiently for my box set to arrive ...... don't like the sound of it being shipped by the Royal Mail. Anyhow, my Bank card has just been charged, after being on hold for two weeks, and they've taken
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Lots of people complain about her, but I think she adds a nice touch to the music. It's an acquired taste for sure, but the rest of the band wanted here there, obviously.
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The day after delivery. No big deal; I'm glad that everything has been accomplished, even though there were perhaps more bumps than road along the way. Now, waiting to find out how much of the shipping charge they refund...
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15 years 8 months
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Just a coffee table book, a magazine on the Dead and additional sticker. I like how they get everyone excited with all the special things that were supposed to be included like a map, poster, replica tickets. It's a nice presentation box but this was a bait and switch if I ever saw one. If Jerry was still alive this never would happened. Oh, and how many people expected the personalized box to be engraved with your personal saying. Just a computer generated label with words printed on it. I could have had my friend's 8 year old child do that in two seconds. The way they hyped the box I was expected something really special. Not a set of discs I could have ordered at my leisure.
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17 years 1 month
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called schenker this morning and they confirmed me that I can fetch my box later this afternoon at the local devlivery place (shell)! The waiting is over!!! I got all the codes and so on! Good luck with your box, I assume that you also got the "real" box!
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17 years 3 months
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Thanks again! I checked Schenkers webpage this morning. ICA Supermarket is the closest place where they deliver goods. It's where the local post office also is situated. If they recived my box set today I might get it later today (after 4 pm) or perhaps tomorrow. Their main occupation is to sell food, not to serve post office customers. Sometimes they're fast but usually it takes at least 24 hours for them to notify post office customers. I always have to wait an additional day for packages from Ginza (the largest records mail order company in Sweden, for those of you who may wonder). The guy in charge isn't always the brightest person on this planet ... ^_ ^ Micke
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17 years 1 month
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jat home now with my box now! fantastic!
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14 years 2 months
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All it took was daily calls for two weeks, a private post to Mary E and a Customer Service person giving me the secret email address to Someone Who Cares, and my set, sans the personalization, is on its way. Personalization to be sent later, hopefully. Credit card charge already posted. Of course they charged $918 for two sets rather than $900, because, well, because they have screwed up every other aspect of this order. No problem. I'll challenge it with my cc company if they don't fix it the first time. I'm sorry, but this whole "process," with confusion, ordering codes that don't work, web site crashes, misleading descriptions, after the fact numbering of sets 3001-7200, inability to process a change of address TWO MONTHS before scheduled ship date, charging wrong amount, receiving different "excuses" every time you call.............it's left a bad taste in my mouth. It's hard to believe this is from a MAIL ORDER COMPANY trying to sell a mere 7,200 items. Holy crap! In the same way that the Grateful Dead has had business school cases written about their creative ways of marketing themselves over the years, there should also be a case study about this 8 month process of selling 7,200 boxes.
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17 years 1 month
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just came home with my box, hope you
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13 years 11 months
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Jackstraw by saying that Jerry wouldn't have allowed this to happen you're implying that the remainder couldn't care less ! DEAD.NET is a business and it's doubtful that the Band would have been for closely involved in anything outside the music, if that. As for pre-order stuff. I ordered the same way as the Filmore set - whats on the discs. I had no real idea of what was going to be delivered as long as the concerts were there. And they are
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15 years 8 months
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What I'm saying is when Jerry was alive the band took a more active role on what was marketed on their behalf. The book and magazine enclosed are high quality. If the other stuff that was supposed to be enclosed was actually there it would have made the box set a true classic. The Europe 72 map that was in the pre-production picture would have been really nice to have.