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    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • #161
    BrooklynJed
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    30 Days winner

    Sorry to bug you guys here but there are no other answers available within Dead.net ...

    My handle is BrooklynJed and I won the US Blues clue on November 22. I would love to claim my calendar prize and savor the victory during the coming year.

    Can you please advise how 30 Days winners can claim their calendars or refer me in the right direction?

    Gratefully Deadicated

  • #162
    vixterwiz@yahoo.com
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    Dave's Picks

    Does the 20% discount apply to Dave's Picks 2020? I am at the point to order and doesn't show up as a discount in my basket.

  • #163
    Tom G
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    Shipping Problems

    What is wrong with the distribution of Dave's Picks Vol. 32? Mine was supposed to be delivered nearly a month ago. Tracking shows it got to my city, then it went to several other locations and eventually ended up in Franklin, Indiana, where it was "delivered." I live in Ohio. Emails and a phone call have produced lots of apologies but no correction and everything has been silence for well over a week. The impression I'm given is this is a problem affecting many, but I see no word of it here. Any helpful information?

  • #164
    John M Albert
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    ICECRMCNKD

    I think I found the Lawyer for their licensing email and basically copy and pasted my post to them with a little rewording. Thanks for the input, however, I am betting converting these guys will be a challenge. Most of them are around the age of the big bang I mean big band swing music era! LOL ..and carving a SYF is a planned project if I ever get the time!

  • #165
    icecrmcnkd
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    J.M. Albert

    I’m not a lawyer, but sometimes I play one on the internet.
    They own a copyright on all their music.
    But, if it’s playing in the background while you repair a tool, and you don’t receive any revenue from the video, then they probably won’t harass you.
    I suggest that you hang a steal your face in the background to promote the band, and maybe even indicate the artist and song that are playing in the background.
    Maybe you’ll convert a few tool heads to dead heads.

  • #166
    John M Albert
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    I have been a huge fan of…

    I have been a huge fan of the Dead since I heard St Stephen for the first time in 1988 (getting stoned before a Mountain Bike trail ride). Well, I have been watching a bunch of YouTube videos on tool restorations for the past couple of years and have decided to hopefully start making some of my own. Knowing the Dead has been into the free sharing of their live performances, I figured their music would be a better fit than all the royalty-free music that everyone uses. (My account on there is even The Dead Rabbit) . But before I just go and start using their music I thought I would look into if they had a problem with use of that nature. This website seemed like the most logical place to start! Thank you for your time John M. Albert "Rabbit"

  • #167
    marye
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    Dunno!
    What device/OS/browser are you using?
  • #168
    rbmunkin
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    Almost every time I visit…

    Almost every time I visit Dead.net I get into technical problems. Need to hire a techie maybe? <grin>
    I can't order Dave's Picks 2020. The field that says "delivery option" is blank. No choices are listed. So it won't let me continue to the "billing" section. What's up?

  • #169
    dougbr1ne
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    30 Days 2019

    Hello! Just wondering if 30 Days of Dead will be returning in a few days. Thank you.

  • #170
    seabird17
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    Digital download for 7" Single VOL # 11 Music Never Stop / Help

    Waiting for an email to download the latest digital single.
    Thanks Scott

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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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Submitted by drmikie on Thu, 10/04/2012 - 12:11

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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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Submitted by drmikie on Thu, 10/04/2012 - 12:12

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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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Submitted by armourdm on Thu, 10/04/2012 - 23:14

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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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Submitted by armourdm on Thu, 10/04/2012 - 23:18

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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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Submitted by armourdm on Thu, 10/04/2012 - 23:20

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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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Submitted by marye on Fri, 10/05/2012 - 10:06

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please send me the details on your order and I'll see what I can do to get things resolved.
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Submitted by drmikie on Fri, 10/05/2012 - 11:26

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sent PM -
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Submitted by marye on Fri, 10/05/2012 - 15:19

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sorry for all the hassle.
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Submitted by Gamedad on Sat, 10/06/2012 - 19:43

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I cant seem to find the GD chat room
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15 years 7 months

Submitted by unkle sam on Mon, 10/08/2012 - 08:45

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doesn't work, goes to page not found on all links, fix please
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Submitted by Kubrick27 on Mon, 10/15/2012 - 09:30

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What's going on with the store and the Road Trips links? None of the ones that say Add to Cart or Buy Now go anywhere when you click. Has the store not been completely switched over yet? I notice that a lot of things are missing... Just curious as I was looking to round off my RT set. Thanks!
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Submitted by marye on Mon, 10/15/2012 - 10:20

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this status may change, but for now it ain't workin'. Will look into broken link issue. Thanks for the heads up.
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Submitted by marye on Mon, 10/15/2012 - 10:29

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are working for me. If you continue to have this problem, please PM me the specifics. Thank you!!
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Submitted by wilfredtjones on Mon, 10/15/2012 - 16:20

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When is the launch date for the new website and fully stocked store? I heard the target date was around mid-October. Hey, wonder of wonders look at the calendar!
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11 years 9 months

Submitted by slo lettuce on Thu, 10/18/2012 - 16:42

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hello all, i was wondering when the store is up and going, will the road trip concerts which currently say "soldout" be available again? i really hope so because even on amazon they're asking scalping prices and it only gets worse when you check around. please, please, pretty please ( say "yes")..........i hope some more will be available. thanks in advance.(wilfredt gets an "A+" for punctuality.............clocked in at 420. :) nice job wtj........you're hired!)
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Submitted by Kubrick27 on Thu, 10/18/2012 - 14:23

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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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Submitted by Kubrick27 on Thu, 10/18/2012 - 14:23

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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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Submitted by degicank on Thu, 10/18/2012 - 16:22

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Hello,I'm working on a new live music project called, "Deadhead Download". Is the word "Deadhead" trademarked by you guys? If so, how much do I have to pay you to use the term at a concert where I'll get paid 20 bucks and have 50 bucks of expenses? Also... How much do I have to pay to use/license the "Steal your face" logo? I am talking about commercial use, but probably will be making less than 50 bucks over the lifetime of the project...
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Submitted by marye on Thu, 10/18/2012 - 17:25

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send me a PM and I'l put you in touch with licensing. Thanks!
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Submitted by Jason Wilder on Fri, 10/19/2012 - 11:58

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Anyone know when the fully stocked store is going to be up and running. Christmas is approaching. I'd love to get some stuff before the Holidays, and have those who buy for me be able to get it as well. The JGAB dual release with the booklet comes to mind, the 7 Walkers stuff, etc. Additionally, do we know anything about the scope of the new store? I'm certainly hoping more than is there now. But more Dicks? More Jerry? Saw a post that said mid-October was the goal, was/is that still accurate?
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Submitted by Lotus03 on Thu, 10/25/2012 - 15:26

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Hi, I have the 3 releases of Dave's Picks. They have not been indexed properly so you cannot see track title and other info when playing in cd players. I have tested in an older Sony player and also on my Oppo 95 and both are blank. Computer playback may be displaying the info but thats not how I play cd's. Will the new releases finally have proper indexing? thank you
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Submitted by marye on Thu, 10/25/2012 - 17:34

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but I cannot think of a single CD I own that displays title (as contrasted to track) information when playing on a CD player, so I'm not sure any such standard exists.
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Submitted by Lotus03 on Thu, 10/25/2012 - 22:08

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Really, many of mine have that.. it displays on my tv. For example I just put in Frank Zappa Hot Rats. it displays: Disc Artist: Frank Zappa Disc Title: Hot Rats Track Title: Peaches En Regalia Track Type: CDDA Channel Type: Stereo 44.1k 16b this is very common but yes not all discs have it but since these are new releases I would think it would have been done since it is simple to do.
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Submitted by Crazzy Fingers on Fri, 10/26/2012 - 12:23

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Will there be a Dick's Picks bundle package of all the Dick's Picks releases, like there use to be? If so will it be out before Xmas? Thanks
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Submitted by Crazzy Fingers on Fri, 10/26/2012 - 12:19

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Will upcoming releases still be in the HDCD format? Like Dave's Picks and others?
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Submitted by Jason Wilder on Sat, 10/27/2012 - 07:16

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I'd really appreciate some info on the store. I'd really like to support the site and all, but if there is no update soon, I'm reluctantly going to have to go to Amazon or some such to see if I can locate some stuff I'd like to get that was readily available on the old site but now is not. Have to buy it, get it shipped, and then ship it out. Need a month's leeway at least. Even if the response is:" I have no idea when the new store will be up and fully running." Or even: "What you see is what you get with the new store. These titles are the extent of it." I could just go head with a clear conscience. Peace, Jason.
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Submitted by Brooklyn on Sat, 10/27/2012 - 14:41

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When will you have cd.s in the store that you can purchase? All you have in there is sold out stuffBrooklyn
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Submitted by JimmyJazz on Sat, 10/27/2012 - 19:31

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dead.net's front page sez the current jam of the week is a clip from 12.31.69. IIt would be spectacular to hear that but for 2nd week in a row, when i click the 'read more' link, the site says the search failed. Is this happening to anyone else? What;s happening wbmasters?
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Submitted by deadhead12 on Tue, 10/30/2012 - 14:24

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Im trying to shop the store and all I get on there is the Almanac. Also it looks like some of the RT are gone? Will they be replaced? I remember getting an email for some a couple months back saying less teh 500 left and I bought those. Why wasnt an email sent out about the other ones and low quantities. Im not trying to gripe but they are $100 on Amazon
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Submitted by Anna rRxia on Wed, 10/31/2012 - 02:31

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Really? If true, what a shame. It seems like just a few months ago the dead.net store had an awesome, shortly announced one-day sale going on where you got free shipping on top of a 20% discount and they were all available. Road Trips, in my opinion, had some great selections over a wide period and great packaging with the least amount of miscues in all aspects associated with it. Maybe that is why some of them sold out. $100 on Amazon seems more than a little stiff. Hope everybody gets what they want for Christmas!!!
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Submitted by Margaretannthompson on Fri, 11/02/2012 - 06:26

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I missed yesterday's download of Sugaree. Is there a way to get it? Thanks for any help! Margaret
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16 years 11 months

Submitted by Anttheknee on Fri, 11/02/2012 - 06:54

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I downloaded Google Chrome and still can not download the track. Why does it seem that everything associated with Dead.net is a test of endurance? Here's to hoping that I can eventually get these tracks from someone who is a computer whiz and able to deal with the intricacies of navigating the infinite possibilities of programs to download the music. I can't post on the downloads page because I don't have a Twitter or Facebook account and don't want one. Who is designing the Dead.net site? A group of sadistic computer nerds? Did anyone there ever hear the expression "user friendly"?
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Submitted by wilfredtjones on Fri, 11/02/2012 - 07:03

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I am so with you. I can't comment either! Re: the downloads and guessing...try firefox...it worked for me. Good Luck!
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Submitted by franklintower88 on Sat, 11/03/2012 - 15:58

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I noriced that the all music edition of the Europe '72 box is sold out. Will it ever be availible again? Thank you
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15 years 1 month

Submitted by YellowSkyBlueSun on Sat, 11/03/2012 - 16:14

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Hey there... So when I guessed the show for High Time yesterday, I never got any confirmation or anything. Should I have received something? Thank you!
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Submitted by wilfredtjones on Sat, 11/03/2012 - 16:25

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You may have guessed right, but 'Ya gotta be first'!
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Submitted by YellowSkyBlueSun on Sat, 11/03/2012 - 16:46

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hmm... maybe you're right, but that's not what the rules say. nothin' in there about being first. "Guess the venue and date correctly and you'll be automatically entered to win the prize of the day. Each day a winner will be selected at random, so take your time and make your best guess! Answer correctly, and you will also be automatically entered for our Grand Prize - a copy of the SOLD OUT Spring 1990 box set."
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Submitted by wilfredtjones on Sat, 11/03/2012 - 17:05

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...and all that time I thought I was first 2 years ago when I won. That's great then, better chances for everyone. If I can remember right, I had to contact them to find out what to do after my name was announced as the winner. Par for the course here at Dead.net...hahaha. The prize was the 1969 Big Rock Pow Wow Road Trips.
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Submitted by YellowSkyBlueSun on Sat, 11/03/2012 - 16:58

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thanks for your help anyway. I just wanted to make sure it went through! I would love to get that From the Vault box... :)
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Submitted by Nottwo on Mon, 11/05/2012 - 17:43

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Hi Marye. Just wondering why my last post on the Spring '90 comments page was deleted; was it because I referred to MYSELF as a self-satisfied jerk?
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Submitted by marye on Tue, 11/06/2012 - 13:16

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I'm seeing it just fine, and it's showing as published, so ???
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Submitted by deadhead12 on Fri, 11/09/2012 - 08:47

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How come when you click on music to the store all the shows is the almanac and `DP subscription nothing else will load. Im trying to give you my money and I cant. Help!
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13 years 5 months

Submitted by b0ne on Tue, 11/13/2012 - 18:32

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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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Submitted by b0ne on Tue, 11/13/2012 - 18:32

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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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Submitted by wilfredtjones on Tue, 11/13/2012 - 18:52

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How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
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Submitted by Jason Wilder on Tue, 11/20/2012 - 07:22

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So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
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Submitted by marye on Tue, 11/20/2012 - 09:16

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glad it saw the light...