• 1,200 replies
    marye
    Joined:
    May 26, 2007
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • December 6, 2022 - 8:39am
    marye
    Joined:
    May 26, 2007
    ha Boreal
    for so many, the show they want to forget, and yet, a legend. Still got the earrings I bought there.
  • December 5, 2022 - 1:56pm
    musiclover7782
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    Joined:
    November 7, 2020
    30 Days of Dead Daily Winner

    Hello, I was the daily winner on 30 days of dead November 13. I have not been notified
    to received the calendar. Will notification be sent to my email?
    Thanks

  • December 5, 2022 - 8:33am
    rojah96
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    December 5, 2022
    ticket stub

    Hey All! I've got an image of my Boreal (8/24/85) ticket if you want it. Positive, R.

  • December 1, 2022 - 6:13am
    MarkJV
    Joined:
    September 24, 2020
    Has anyone else had…

    Has anyone else had difficulty downloading 2022 30 Days of Dead selections today to try to get days missed during November, 2022? Every time I download one of the seven days I missed (yeah, I know, DUH) I get an error message that the file is corrupted. So I went in to download all of 2022 30 Days, and got the 2021 30 Days! Anybody else, or am I just weird?

  • November 21, 2022 - 11:25am
    mproseph
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    Joined:
    November 19, 2022
    30 days of dead winner contact

    Hello, I think that I may be Michael from Brookfield CT that won on 11/18. I have not received any contact though. I understand there may be another Michael in my town but if I do happen to have been the winner I would love to have the calendar prize!

  • October 28, 2022 - 11:23am
    gflded
    Joined:
    June 4, 2007
    DP 2023 Subscription

    I'm trying to subscribe for 2023 and the site won't allow the final step - purchase. I click and my pointer goes to a null sign.
    I have also tried to make a new account at the store, to no avail.
    I've tried on several browsers and computers. Could use a bit of help.

    Thanks!!

  • October 13, 2022 - 5:19am
    PT Barnum
    Joined:
    December 2, 2009
    signed posters

    by who? all the band, just Bobby? Jerry's signature has some value, as does Pig's. PM me for more info.

  • October 12, 2022 - 11:31pm
    kpb
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    Joined:
    October 12, 2022
    Digital download not provided - how to download the music ?

    Hi!
    Can anybody tell me how to download my digital music from dead store if I got NO download mail and no download l_i_n_k (furthermore my download section in my store account is empty too!) ? Unfortenately all my mails to the store's customer service were unacknowledged...

  • October 6, 2022 - 10:20am
    LMiskol
    Joined:
    October 5, 2022
    Signed GD Posters

    My sister Jamie was an Avid Dead Head. She passed away 10 Years ago. Hanging out with the rest of the band in heaven.
    She left me with four signed GD Posters. What would be their collecting status / value. Where would I look for info on this web site for interest?
    Thanks, Luke

  • September 21, 2022 - 1:19pm
    IQZero56
    Joined:
    August 25, 2022
    GD pictures

    Found a zip file with a few hundred shots of the dead from the 60s - 99s. All dated so easy to figure out which shows. I don't have any providence but wanted to know if they could be useful to u guys. Thx Ian

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15 years 6 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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I apologize if this is not the correct forum but I am really disappointed in the customer service. I ordered two sets of Spring 1990 (one set as a gift for my best friend) and have nine pages of notes from phone calls and emails. Every time I contact the customer service I get a different answer! This has been going on for more than one month. I am ready to waive the white flag and give up. Do you have any suggestions? thank you Michael Johnston
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10 years 1 month
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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10 years 2 months
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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Can anyone help me find any film footage taken at the Furthur Festival in Toronto July 9, 1997. This show was moderated by Arlo Guthrie. In particular, there was a film booth at the festival in which people could record themselves and their impressions of the show. Any suggestions are most welcome. Kind regards
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please send me the details on your order and I'll see what I can do to get things resolved.
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15 years 5 months
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sent PM -
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sorry for all the hassle.
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15 years 5 months
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I cant seem to find the GD chat room
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14 years 2 months
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doesn't work, goes to page not found on all links, fix please
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10 years 1 month
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What's going on with the store and the Road Trips links? None of the ones that say Add to Cart or Buy Now go anywhere when you click. Has the store not been completely switched over yet? I notice that a lot of things are missing... Just curious as I was looking to round off my RT set. Thanks!
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this status may change, but for now it ain't workin'. Will look into broken link issue. Thanks for the heads up.
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are working for me. If you continue to have this problem, please PM me the specifics. Thank you!!
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15 years 5 months
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When is the launch date for the new website and fully stocked store? I heard the target date was around mid-October. Hey, wonder of wonders look at the calendar!
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10 years 4 months
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hello all, i was wondering when the store is up and going, will the road trip concerts which currently say "soldout" be available again? i really hope so because even on amazon they're asking scalping prices and it only gets worse when you check around. please, please, pretty please ( say "yes")..........i hope some more will be available. thanks in advance.(wilfredt gets an "A+" for punctuality.............clocked in at 420. :) nice job wtj........you're hired!)
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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Curious to know if there's going to be a bit more of the Road Trips sets as well. Not sure if they're actually all sold out or if it's a 'not completely restocked store' issue.
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14 years 1 month
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Hello,I'm working on a new live music project called, "Deadhead Download". Is the word "Deadhead" trademarked by you guys? If so, how much do I have to pay you to use the term at a concert where I'll get paid 20 bucks and have 50 bucks of expenses? Also... How much do I have to pay to use/license the "Steal your face" logo? I am talking about commercial use, but probably will be making less than 50 bucks over the lifetime of the project...
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15 years 6 months
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send me a PM and I'l put you in touch with licensing. Thanks!
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11 years 2 months
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Anyone know when the fully stocked store is going to be up and running. Christmas is approaching. I'd love to get some stuff before the Holidays, and have those who buy for me be able to get it as well. The JGAB dual release with the booklet comes to mind, the 7 Walkers stuff, etc. Additionally, do we know anything about the scope of the new store? I'm certainly hoping more than is there now. But more Dicks? More Jerry? Saw a post that said mid-October was the goal, was/is that still accurate?
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10 years 3 months
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Hi, I have the 3 releases of Dave's Picks. They have not been indexed properly so you cannot see track title and other info when playing in cd players. I have tested in an older Sony player and also on my Oppo 95 and both are blank. Computer playback may be displaying the info but thats not how I play cd's. Will the new releases finally have proper indexing? thank you
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but I cannot think of a single CD I own that displays title (as contrasted to track) information when playing on a CD player, so I'm not sure any such standard exists.
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10 years 3 months
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Really, many of mine have that.. it displays on my tv. For example I just put in Frank Zappa Hot Rats. it displays: Disc Artist: Frank Zappa Disc Title: Hot Rats Track Title: Peaches En Regalia Track Type: CDDA Channel Type: Stereo 44.1k 16b this is very common but yes not all discs have it but since these are new releases I would think it would have been done since it is simple to do.
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10 years 1 month
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Will there be a Dick's Picks bundle package of all the Dick's Picks releases, like there use to be? If so will it be out before Xmas? Thanks
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10 years 1 month
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Will upcoming releases still be in the HDCD format? Like Dave's Picks and others?
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11 years 2 months
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I'd really appreciate some info on the store. I'd really like to support the site and all, but if there is no update soon, I'm reluctantly going to have to go to Amazon or some such to see if I can locate some stuff I'd like to get that was readily available on the old site but now is not. Have to buy it, get it shipped, and then ship it out. Need a month's leeway at least. Even if the response is:" I have no idea when the new store will be up and fully running." Or even: "What you see is what you get with the new store. These titles are the extent of it." I could just go head with a clear conscience. Peace, Jason.
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12 years 8 months
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When will you have cd.s in the store that you can purchase? All you have in there is sold out stuffBrooklyn
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13 years 2 months
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dead.net's front page sez the current jam of the week is a clip from 12.31.69. IIt would be spectacular to hear that but for 2nd week in a row, when i click the 'read more' link, the site says the search failed. Is this happening to anyone else? What;s happening wbmasters?
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15 years 3 months
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Im trying to shop the store and all I get on there is the Almanac. Also it looks like some of the RT are gone? Will they be replaced? I remember getting an email for some a couple months back saying less teh 500 left and I bought those. Why wasnt an email sent out about the other ones and low quantities. Im not trying to gripe but they are $100 on Amazon
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12 years 11 months
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Really? If true, what a shame. It seems like just a few months ago the dead.net store had an awesome, shortly announced one-day sale going on where you got free shipping on top of a 20% discount and they were all available. Road Trips, in my opinion, had some great selections over a wide period and great packaging with the least amount of miscues in all aspects associated with it. Maybe that is why some of them sold out. $100 on Amazon seems more than a little stiff. Hope everybody gets what they want for Christmas!!!
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I missed yesterday's download of Sugaree. Is there a way to get it? Thanks for any help! Margaret
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15 years 5 months
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I downloaded Google Chrome and still can not download the track. Why does it seem that everything associated with Dead.net is a test of endurance? Here's to hoping that I can eventually get these tracks from someone who is a computer whiz and able to deal with the intricacies of navigating the infinite possibilities of programs to download the music. I can't post on the downloads page because I don't have a Twitter or Facebook account and don't want one. Who is designing the Dead.net site? A group of sadistic computer nerds? Did anyone there ever hear the expression "user friendly"?
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15 years 5 months
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I am so with you. I can't comment either! Re: the downloads and guessing...try firefox...it worked for me. Good Luck!
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10 years 11 months
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I noriced that the all music edition of the Europe '72 box is sold out. Will it ever be availible again? Thank you
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13 years 8 months
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Hey there... So when I guessed the show for High Time yesterday, I never got any confirmation or anything. Should I have received something? Thank you!
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15 years 5 months
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You may have guessed right, but 'Ya gotta be first'!
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13 years 8 months
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hmm... maybe you're right, but that's not what the rules say. nothin' in there about being first. "Guess the venue and date correctly and you'll be automatically entered to win the prize of the day. Each day a winner will be selected at random, so take your time and make your best guess! Answer correctly, and you will also be automatically entered for our Grand Prize - a copy of the SOLD OUT Spring 1990 box set."
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...and all that time I thought I was first 2 years ago when I won. That's great then, better chances for everyone. If I can remember right, I had to contact them to find out what to do after my name was announced as the winner. Par for the course here at Dead.net...hahaha. The prize was the 1969 Big Rock Pow Wow Road Trips.
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13 years 8 months
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thanks for your help anyway. I just wanted to make sure it went through! I would love to get that From the Vault box... :)
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11 years 10 months
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Hi Marye. Just wondering why my last post on the Spring '90 comments page was deleted; was it because I referred to MYSELF as a self-satisfied jerk?
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15 years 6 months
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I'm seeing it just fine, and it's showing as published, so ???
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15 years 3 months
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How come when you click on music to the store all the shows is the almanac and `DP subscription nothing else will load. Im trying to give you my money and I cant. Help!
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12 years
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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12 years
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tried 3 different browsers all month everyday and i can only save the first 2 seconds of every song. any 1 have any ideas? can listen to them fine but just cant save :((.
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15 years 5 months
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How tech inclined are you? Do you know your way around a computer? How many computers do you have? Do you have a buddy whose computer you can try? I was having trouble at first until I downloaded Firefox. About the third day they fixed the problem so IE works now. Make sure everything's updated. I have to admit, this website works better in Firefox.
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11 years 2 months
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So, I'm trying to buy my Dave's Picks 2012 Subscription, and on the site, when it lists your cart, it says there is Dave's Picks free shipping, and -$11.95 is subtracted from your order total. But then, when you actually go to checkout, your $11.95 reappears on your bill. Watch it folks, it looks like free shipping, but it isn't. EDIT: I went back a second time, and now it is working properly and giving the discount. Never mind.
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glad it saw the light...