• 1,222 replies
    marye
    Joined:
    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

Comments

sort by
Recent
Reset
  • marye
    Joined:
    Mule
    to be honest, I don't know who took that photo either. However, I was there, and it was definitely a moment.
  • MuleKick
    Default Avatar
    Joined:
    Locate a photographer

    Hi Marye! Looking for help locating photographer for a photo from Telluride ‘87 from a post and hoping you can help.

    dead.net/fanphotos/street-scene-telluride-co

  • marye
    Joined:
    John
    Send me a PM with the details and I'll get on the case. Good luck with the move!
  • John64
    Default Avatar
    Joined:
    Hi Mary, I wonder if you…

    Hi Mary, I wonder if you could help me. I am a long time subscriber to Dave's Picks. However, I am moving to a new address in February 2024. How do I update the address so that my Picks will come to my new address. Thank you.

  • uncle_tripel
    Joined:
    ty

    1STSHOW70878 and I will give that try,
    cheers!

    EDIT: it worked!

  • skacker1
    Default Avatar
    Joined:
    N/A

    N/A

  • 1stshow70878
    Joined:
    Go To...

    the show listing itself here under archive and "mark attended". Use the search and enter date to find the show listing. Thanks to another poster here (Dancin Fool) I just figured that out too.
    Cheers

  • uncle_tripel
    Joined:
    "shows attended"

    is this an active feature? and if it is active, how would one go about using the feature?
    tried using it on my profile page but no can do, so figured here might be the place in the forum to ask for assistance...ty!

    Peace All!
    uncle_tripel

  • Hidzmail777
    Default Avatar
    Joined:
    30 Days Calendar

    Hi, I won a calendar during the 30 Days and have not heard anything yet. Who do I contact?

  • MargateDeadHead
    Default Avatar
    Joined:
    To Bobby, I Pray

    Thank you for turning a long term frown into a smile! I have loved you since I touched your foot at the Garden Pier in AC & I am so happy you found the beautiful love of your life, your lovely children & that you got to got to have such a wonderful family. And I’m also very happy that you were able to meet and fill the great relationship with your biological father, something we were never allowed to do because that was a bad man within my mother died while I was in college, both of them very young and unexpectedly so many different. I hope you don’t mind, but I need to see if you have a source that could help me both my husband and I were born with congenital birth defect, mine left me permanently, disabled at only 34. Then hurricane Sandy was it a direct hit to us as a full strength, hurricane, and we were not allowed to live in our home for eight years a week after that we were diagnosed with hereditary autoimmune diseases and our doctors this time absolutely forbid us from going back to work outside the home as we have no immune system. For the last 14 years, we’ve both been struggling very hard at our small office assistance or badly struggling due to all this. We are in foreclosure on our home. I am not writing this to ask you for a handout but just for source or sources. I have an idea about a book card like to write about the Grateful Dead and I need someone who can help me find the sources and even corroborate Either as a co-author or anything that they would like to be called. I hope and pray you see this message and you can point me in the right direction so we don’t lose our home that my husband spent eight years in his blood. Sweat and tears rebuilding because that would devastate us both. Thank you Bobby and God bless you and your beautiful family.

user picture

Member for

16 years 9 months
If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
user picture

Member for

16 years 9 months

In reply to by fishhead

Permalink

probably best to start with an email to drrhino at rhino.com and explain what you have in mind so he can send you to the right folks.
user picture
Default Avatar

Member for

16 years 8 months
Permalink

not sure if i'm in the right place to ask, but i am trying to find the "my shows" section of the site. has that been eliminated?

user picture

Member for

16 years 9 months
Permalink

disappeared in the last site upgrade. It's on the list to be restored, but in the meantime you're right, it's not there.
user picture
Default Avatar

Member for

12 years
Permalink

Why can I not get setlist anymore. Got xm and like to see the setlist of the shows they play ?????

user picture

Member for

9 years 4 months
Permalink

Hello! Just wondering if 30 Days of Dead will be returning in a few days. Thank you.

user picture
Default Avatar

Member for

15 years
Permalink

Almost every time I visit Dead.net I get into technical problems. Need to hire a techie maybe? <grin>
I can't order Dave's Picks 2020. The field that says "delivery option" is blank. No choices are listed. So it won't let me continue to the "billing" section. What's up?

user picture

Member for

16 years 9 months
Permalink

What device/OS/browser are you using?
user picture

Member for

4 years 4 months
Permalink

I have been a huge fan of the Dead since I heard St Stephen for the first time in 1988 (getting stoned before a Mountain Bike trail ride). Well, I have been watching a bunch of YouTube videos on tool restorations for the past couple of years and have decided to hopefully start making some of my own. Knowing the Dead has been into the free sharing of their live performances, I figured their music would be a better fit than all the royalty-free music that everyone uses. (My account on there is even The Dead Rabbit) . But before I just go and start using their music I thought I would look into if they had a problem with use of that nature. This website seemed like the most logical place to start! Thank you for your time John M. Albert "Rabbit"

I’m not a lawyer, but sometimes I play one on the internet.
They own a copyright on all their music.
But, if it’s playing in the background while you repair a tool, and you don’t receive any revenue from the video, then they probably won’t harass you.
I suggest that you hang a steal your face in the background to promote the band, and maybe even indicate the artist and song that are playing in the background.
Maybe you’ll convert a few tool heads to dead heads.

user picture

Member for

4 years 4 months

In reply to by icecrmcnkd

Permalink

I think I found the Lawyer for their licensing email and basically copy and pasted my post to them with a little rewording. Thanks for the input, however, I am betting converting these guys will be a challenge. Most of them are around the age of the big bang I mean big band swing music era! LOL ..and carving a SYF is a planned project if I ever get the time!

user picture
Default Avatar

Member for

16 years 7 months
Permalink

What is wrong with the distribution of Dave's Picks Vol. 32? Mine was supposed to be delivered nearly a month ago. Tracking shows it got to my city, then it went to several other locations and eventually ended up in Franklin, Indiana, where it was "delivered." I live in Ohio. Emails and a phone call have produced lots of apologies but no correction and everything has been silence for well over a week. The impression I'm given is this is a problem affecting many, but I see no word of it here. Any helpful information?

user picture
Default Avatar

Member for

10 years 3 months
Permalink

Does the 20% discount apply to Dave's Picks 2020? I am at the point to order and doesn't show up as a discount in my basket.

user picture

Member for

7 years 1 month
Permalink

Sorry to bug you guys here but there are no other answers available within Dead.net ...

My handle is BrooklynJed and I won the US Blues clue on November 22. I would love to claim my calendar prize and savor the victory during the coming year.

Can you please advise how 30 Days winners can claim their calendars or refer me in the right direction?

Gratefully Deadicated

user picture
Default Avatar

Member for

16 years 8 months
Permalink

Hello Marye
Hoping you can point me in the right direction on this. I live in Canada and received a shipping invoice related to DaP 31. I emailed Dr. Rhino 3 times in August but no answer. UPS told me it was resolved when I called them in September, but then I just received a collection notice. I've emailed UPS again and Dr. Rhino again, but anything you can do to help would be gratefully appreciated! Thank you!

user picture

Member for

16 years 9 months
Permalink

I'll pass this to the Doc.
user picture

Member for

16 years 9 months
Permalink

I'll see what I can find out.
user picture

Member for

7 years 1 month

In reply to by marye

Permalink

Thanks, Mary. Truly appreciate you.

user picture
Default Avatar

Member for

7 years 1 month
Permalink

Marye, I am not sure you can help but I really need someone who can communicate with Dr. Rhino. I ordered the Giants Stadium Digital Box set download before it was on sale. The email I initially received only had a link to download the 6/17/91 show. I have emailed and customer services more than 10 times over the last two months to try and resolve the issue. I have received two emails from Dr. Rhino which were supposed to address my problem but they only resent me the original link to the June 17, 1991 and nothing else. This has been going on more than 2 months now. It is becoming absurd. How can I get someone to understand my problem and to address it? Thank you.

user picture

Member for

16 years 9 months
Permalink

what I can find out!
user picture

Member for

7 years 1 month

In reply to by marye

Permalink

Heard from Rhino Webmaster on Friday. They requested my mailing address. If this was your efforts- Thank You. If not- you can tell other folks notifications are forthcoming. Happy Holidays.

user picture

Member for

16 years 9 months
Permalink

whatever caused it...
user picture
Default Avatar

Member for

8 years 4 months
Permalink

I ordered Dead at Radio City December 4th, it has not come yet, I do not have an order number, how do i find the status?

user picture
Default Avatar

Member for

16 years 1 month
Permalink

Hello??? I'm not sure what else I can do to get attention on my order. I've emailed numerous times, only to get an auto reply and a ticket number. Received no response to date (order placed Nov 30th!), at all!
Incredibly lame. I feel ripped off and want a refund at this point.

user picture
Default Avatar

Member for

16 years 8 months
Permalink

I ordered the 50th Anniversary cd dvd box on Nov. 8. Today is January 24, and it has not arrived. Worse yet, it is shown on deadnets data as not having been shipped. I contacted PayPal and today, a day later, got a message from Deadnet saying the box is on the way. So far all turned out ok and there is nothing for you to do.

In Europe there was a couple of years ago a spectacular bankruptcy of a sister company, Spincd. Lots of customers lost many lots of money. People trusted delayed shipments would arrive because the staff was cool and knowledgeable, but they also behaved fraudulently., and then bankruptcy ended all hope, and all payments went to preferred creditors. Now comes the work for you, Mary.

I wonder why nothing happened with that cd dvd box for 55 days, but it got sent as soon as Paypal came on board. My emails to deadnet were ignored, no answer, so maybe status matters even in deadworld. What do you think? A second issue is why deadnet does not give info about delays. If there are agency or economic problems, it must be better to tell customers instead of being silent and covering everything up, which gives rise to anxiety and a focus on contacting the credit card companies before their individual time bars for helping expire. What do you think and can attitudes be changed?

user picture

Member for

16 years 9 months
Permalink

send me a PM with your order number and I'll see what I can do.
user picture
Default Avatar

Member for

4 years 1 month

In reply to by marye

Permalink

How come when I go to the subscription there’s no add to cart option??

user picture

Member for

16 years 9 months
Permalink

because the subscription period ended a while back?
user picture
Default Avatar

Member for

16 years 8 months
Permalink

Regarding yr message of Jan. 24, I cannot find a reply. The issue was non-delivery of an order 137400000224956 and particularly why it was not shipped for at least 60 days. The staff over at deadnet do not answer though I have got a new report from them about ten days ago that it has at that time been sent. My concern is some kind of problem which could result in future problems in ordering. Are you geting a run-around from the shipping dept. Why would shipping of a paid for order be delayed 60 days? Well one possibility is some kind of financial iliquidity.

user picture

Member for

16 years 5 months
Permalink

Didn't there used to be a list that had the shows we attended individually? I know I compiled one, several years back, but I don't see it at all. Thanks.

user picture

Member for

8 years 1 month
Permalink

for international shipments, why not take directly the customs fees, and allow us a shipment other than the standard one.

user picture
Default Avatar

Member for

8 years 6 months
Permalink

I still buy your CDs but I would love to have digital copies too. Why are there not packages where we can buy the CD box like the new 1976 box that includes the ability to download the digital files for an additional fee? The current pricing structure is almost as much again to get the digital files too.

user picture

Member for

15 years 2 months
Permalink

I was wondering if Bobby could get all the remaining member's together in his studio for a live show via the net....send the message along please. I think the Deadheads around the world need it right about now and make it free for everyone.

user picture

Member for

16 years 3 months
Permalink

Is there an issue with the customerservice@dead.net email? I need to change the shipping address for my Dave's Picks subscription but the email that I sent got bounced back to me with the error message "Recipient address rejected: Access denied." Thanks in advance for your help!

user picture

Member for

16 years 9 months
Permalink

But in the meantime, send me a PM with the details and I'll get them to the Doc.
user picture
Default Avatar

Member for

3 years 11 months
Permalink

I’m not sure if this is the right website or not. I have a first set, dancing bears tie. I was wonting to find out if it’s worth anything. Could I get a site or web page where I can find out the info I’m looking for. Ty

user picture

Member for

16 years 9 months
Permalink

is go to eBay and look for comparables, i.e. what the tie is going for from other sellers. Keep in mind that the asking price and what people are willing to pay are often very different.
user picture
Default Avatar

Member for

15 years 8 months
Permalink

OK so I appreciate that the world is kind of turned inside out right now but a small plea nonetheless - I can only assume that my copy of DP33 has got lost on its journey across the water - no sign of it here, there is just a FAINT chance of course that it might by RTS via the courier service but owing to the fact that I never even received an email advising of shipment I cannot check on this, I tried contacting you via the central email but simply got bounced back....please... is there ANY chance of my actually receiving my order, even if not before the (hopeful) arrival of DP34... sorry if this sounds like a rant, it isnt, and I totally appreciate the great stuff that you do but.....

user picture

Member for

7 years 9 months
Permalink

Thanks, Marvin! I'm new here and looking to place note in
Community: Seeking help rewriting lyrics to "Touch of Grey" as an anthem for Covids: WE WILL GET BY. I'll pay $25 to anyone who comes up with good ones. I play and sing.
....I don't see on Community how u post, please help, thanks dead on!

user picture
Default Avatar

Member for

15 years 3 months
Permalink

How do I enter the shows that I've attended?

user picture

Member for

16 years 9 months
Permalink

and I'll ask the Doc to fix it.
user picture

Member for

16 years 9 months
Permalink

On the show page there is a link for Mark As Attended. Click it. It should now show on your profile page.
user picture

Member for

14 years 9 months
Permalink

I remember hearing from someone in the band (Phil? Bob? Jerry?) that one of the songs on Aoxomoxoa was an experimental type of song, where the main voice was actually a mix of the entire GD sound. I don't remember anything else. Can anyone help me out here?

user picture

Member for

16 years 9 months
Permalink

Is anybody monitoring this site? There seems to be a large amount of spam lately.