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    marye
    Joined:
    Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!

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  • 1stshow70878
    Joined:
    Gal77

    Send a PM (message on drop down box) to site administrator MARYE. But you have posted so are you having to make a new password every time? I know the Store on the site has required a separate password recently to order stuff but some just log in as guest there. Good luck.
    Cheers

  • gr8fulgal77
    Joined:
    Unable to log in

    Hey
    The site isn’t letting me log in unless I say I need a new password. My password is correct but it still won’t let me log in!

  • uncle_tripel
    Joined:
    unable to post to forum topics

    continually getting the Hey Now! message
    haha except NOW!

  • bethy0543
    Joined:
    Unable to put anything in my cart to purchase anything...

    Since the July 4th sale began, I have not been able to load anything into my cart to purchase anything. Does anyone read this? Is there anyone on board?
    What is the current phone number for customer service for the dead.net store?
    Help, please?????
    Is Help on the Way?

  • larryguate
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    Joined:
    Defective Disc CD2 Dave's Picks Vol 48

    I was told to contact you for help as I am not getting anywhere! My CD2 of this newest Dave's Picks has a glob of something (glue? plastic?) And won't play.
    I have written in and got nothing back.
    I need a replacement of only CD2
    My order number was 137400000016959SF_US
    My Address is:
    Larry Salvisberg
    3336 Kerner Blvd.
    San Rafael, CA 94901
    email: larryguate@hotmail.com
    Thank you so much for any assistance or referral you can give me!

  • SWR
    Joined:
    Alabama sales tax

    Alabama sales tax is still not being added to orders. We can’t order anything from the store.

  • SWR
    Joined:
    Sales tax not added for Alabama orders

    Sales tax is not being added for orders from Alabama. This may be why myself and others can’t order anything from the store.

  • SWR
    Joined:
    Can’t order Here Comes Sunshine 17 cd box set

    I don't know if anyone from dead.net reads these but this website will not let me order the new boxset. I have tried as a guest and it doesn't take my order. I have tried using safari, chrome, and edge on a pc, MacBook, and iPhone with no luck. I have also used 3 different credit cards and PayPal and dead.net still will not take my order. I have ordered Dave's Picks and other boxsets in the past and I have never had an issue. Please take my money, I would like to order this!

  • 1stshow70878
    Joined:
    Oh, and...

    The date is wrong. Says 10-14-84 and the answer was 10-15-84 according to all sources and comments. I saw it by going to previous days, click 13th, and incorrect answer and only a ' where the winners name should be.
    Thanks again for your prompt attention.
    Cheers

  • marye
    Joined:
    thanks for the heads up
    will pass this up the line.
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16 years 10 months
Having trouble posting? Getting strange results when you load a page? Report these and other strange occurrences in the desert here! (Feel free to mention what OS and browser you're using also, as it helps nail the problem.) Thanks!
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15 years 7 months
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Thx Mr. Pid! I'm in...
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15 years 2 months
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i posted in the announcements thread and don't see my own post. i'm wondering - is there a delay/moderation period, or do your own posts just not show up?
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15 years 2 months
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ignore that earlier post, i figured it out (a lot of people had posted right around the same time, so it was a few pages back)
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16 years 10 months
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krishna (et al.), the short answer is that normally posts are not moderated by sometimes our spam filter gets a little overexcited. So I check it periodically. At the moment what we're dealing with is 82 bazillion people on the site, which is probably causing the delay, but glad you got through okay.
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16 years 4 months
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I know the site is like really busy , but why do I get promptetd to log in when i change from page to page ? It`s like i get automaticly signed out ,, kina strange ...
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16 years 3 months
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I just assumed you were using shorter and shorter intervals for setting the cookie expiration dates. And if you really are just using cookies, and there is no server side session representation and thus no drain on server resources, why bother with having them expire at all? I bet we can all figure out how to log out if we want to. Of course if there are server side session objects, I could readily understand why you'd want to periodically clear out the deadwood. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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15 years 7 months
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Don't know if this is the place to come to, but I am simply looking for a bulletin that was supposedly sent out about the status of mail order tix. A friend of mine sent it to me but I cannot find it ANYWHERE here or over at GDTOO. The only page over there has instructions and list of shows. I signed up for the email alert and didn't get ANYTHING till the VERY last mintue and I am a little bummed about that. Can anyone point me to a place that has the mail order status, if there is one? Or a number we can call? Thanks and hope every one got the tix they wanted! PLEASE DONT BUY FROM EBAY OR SCALPERS!
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15 years 3 months
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As said before, been using my ps3 to review topics and posts. The only thing I can not do is get into chat room. Do I need some sort of high speed internet? Is the ps3 capable of this? I have no problem getting into chat room on my computer. Is the nintendo wii the same way? Phatmoye
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16 years 10 months
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I have NO idea, you're definitely the first to come along and ask about this stuff. Up to now it's been Mac, PC or Linux. I think someone said elsewhere that the PS3 and the Wii depended on Sony and Nintendo sending an automated software update. I'm not familiar with either, but maybe go to the PS3 tech support board and ask.
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15 years 3 months
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thanks marye, ill look into it, if i get an answer, ill post it for future ps3 or wii customers.Phatmoye
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16 years 3 months
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The chat room is implemented in Flash, so people on PS3's or Wii's should check to see if they support Flash (*.swf) at all. If all you see if a big empty space where the chat session would normally be, it's probably due to lack of Flash support. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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16 years 10 months
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that's pretty much what the tech guys said also, with the additional caveat that the Flash code GagaLive uses may not support Flash on portable devices at all. You guys are pioneers in this particular area, so keep us posted on your experience. Thanks!
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15 years 3 months
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Thank you both for info. Just when I thought the ps3 couldn't get any better, it ceeses to amaze me! Playstation network just updated and threw in a photo gallery! Its pretty cool, you can listen to any show or cd you want while it views all ur photos that you have downloaded on ur ps3. I must have atleast 150 shows on my ps3. The ps3 has either 4 or 6 USB ports, so i can transfer my shows to my computer using a flash USB (holds 2 GB). This thing just keeps gettin better and better.Phatmoye
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16 years 9 months
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I am very very glad that my son is not registerd for this site, after your enthusiastic public service announcement for PS3! If I hear "but Mama, PS3 can do X" one more time, I will scream. J/K about joshin you about ps3, but NOT about boredom about this topic with my son :-D ********************************** It's the end of the world as we know it, and I feel fine
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15 years 3 months
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I got a wireless keyboard and mouse today for the ps3. Makes things 10 times easier to type things out instead of ps3s onscreen keyboard. shouldnt have any double posts either. Phatmoye
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16 years 4 months
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I was in the vineyard this morning , walked away from the computer for a few minutes, and when i come back I could not change pages ,, I was re-directed to a site i never seen before .. it had a little napster looking logo on it and it also said dead.net on top of my browser ..so I had X-ed out of everything , and noticed that my shortcut on my desktop had changed from the freindley skull to the strange napster looking thing,, and the icon in my favorites was also changed .. I had to delete Dead.net from my desktop and my fav.s .. then i went to a completley diferent web page , manually entered www.dead.net , and it went straight to dead.net .. and now it seems to be all good ..except for that darn spam filter .... Just reporting this strangeness .... Have a nice day (eveing) ...
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16 years 4 months
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this time and this just happened ,,, I clicked to go to Dead.net home page and I got re-directed to ask.com .. I clicked on the back page thing and it kept taking me to ask.com ..I had to X out of that and then re-open dead.net from my desktop shortcut and I`m back here .. This is very strange ,, explainable i`m sure but very strange none the less.... I`m just glad to be able to get back on dead.net ...
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15 years 6 months
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Atleast it wasn't just me or my pc.The little stealy is missing from my fav's too. Just kept clicking my heals together and saying, theres no place like home. peace Tina
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16 years 10 months
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there were some server issues this morning, as you guys are not the first to report the blue smurf of death. Glad he's gone.
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15 years 3 months
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Hey there, I've been going into the Chat room on a regular basis, now suddenly in the last 3 days all I get is a white screen. I've logged in, logged out, come in through AOL, come in through Yahoo, come in through Verizon, and still no luck. Anyone have any suggestions? I really like chattin with other folks all around... I running windows xp and do have adobe flash player 10.sumthin.. regular dell dimension pc... I've sent e-mails to feedback and gotten no response. Thanks for any help, Jean
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15 years 3 months
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Welcome to my white screen world. I don't know why you wouldn't be able to det in the chat room, you should be able to get in if you have flash10. As for server errors, yesterday morning it kept telling me to instal DRUPEL. What the hell is a drupel? and why do I need to instal it? Everything seems to be in working order now though.Phatmoye
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15 years 8 months
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...Drupal is a "free, open source Content Management System" which was apparently having issues yesterday morning. Wikipedia can tell you more than you want to know about it. ********************************************* **************This space for rent***************** *********************************************
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15 years 3 months
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Hey there, Well it took about 3 hours and a bit of angst, however I solved the problem, I had to delete FlashPlayer and re-install, however, for some reason unknown to me IE would not let me download FlashPlayer from the website, I went through all thier suggestions and I still got nada, so since I have Mozilla Firefox on my PC i gave that a shot, 5 minutes later I had it installed and wala I was back in the chat room. The version I had on my pc must have gotten corrupted somehow - and no i haven't been looking at porn lol - I have no clue as to why I was not being allowed by Internet Explorer to download the program, just another microsoft mystery. Hopefully that is the end of my white screen story :-) Jean
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16 years 10 months
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it's behaving pretty oddly for me too. I've reported it to the intrepid techs. Thanks for the heads up.
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16 years 4 months
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ok while we are on this topic ,, I don`t use the chat room too much but the other day I noticed a few kind folks on line , so I entered the chat room to see johnman ( who did show as on-line ) and there where like 6 names that did not show as on-line (according to the side bar thing ).. in fact I never seen a few of those names before .. Is the chat room shared by other web sites besides dead.net ?
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16 years 9 months
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Think not-but we got lots of new friends chatting nowadays. It also seems as if that after someone's in the chatroom for a longer amount of time, they no longer show up on the "who's online" list. Or sometimes anyhow. Some of the ways of the chatroom still seem kinda random and mysterious, or perhaps just to me :-D********************************** It's the end of the world as we know it, and I feel fine
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15 years 1 month
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Just signed up for the site. Tried to utilize chat function. screen went black and failed to load so for right now i'm not able to use that feature. what did i do wrong?
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16 years 3 months
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The chat room uses a browser technology called Flash. If you're accessing the site with a regular computer and web browser you can get the appropriate plugin for your browser for free from Adobe's website. Anecdotal evidence suggests that if you're using a Wii or a PS3 to access the site that they do not support a recent enough version of Flash to access the chat room. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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16 years 1 month
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How do you: 1. Put fan photos into your profile? I searched under the "Edit" area but could only change my personal information. 2. Post Youtube clips in a forum thread? Since there is no way to edit posts, I can't experiment. Many forums have the [yt] [/yt ] thing or the [youtube][/ youtube] thing . . . but I have no way of knowing how to embed short videos. 3. Post pictures in a forum thread. Is it the standard [img ] type of thing or is there something I don't know? Also, is there a way to edit posts that I'm just not getting? My ignorance in these areas is profound . . . I am in desperate need of education!! Thanks oddles!! -Eric
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16 years 3 months
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Fan photos can be uploaded by using the "Submit content" item in the nav stack to the left in the my dead.net section. Forum posts allow standard HTML syntax. Whether or not client browsers will properly render the tags is another story. Note that there is a Preview comment button you can use to assess how your post might render. Direct editing of committed posts by users is not an option. If you really want something altered, you could try sending a PM to our beloved mod Marye. As she has previously posted, no guarantee such requests will be implemented. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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16 years 1 month
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Thanks tons for: 1. The HTML tip. I'm pretty familiar with HTML 2. The proof of my dumbness because of the preview button. Now I can use the scientific method of trial and error. I'm actually supposed to be quite intelligent . . . possibly "gifted" because my brother is. However, human error and plain dumbness is not alien to my procedings. Thanks for the help which you did perfectly. Peace, -E
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16 years 10 months
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I've tryed posting a new pic of my boy and I twice. It still hasn't shown up yet.Thanks Peace
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15 years 3 months
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So under the tour page posts someone will post a message. Three times now I've tried to reply but the link to their supposed name goes to a search page, when I manually input the name on a compose link within inbox, the name doesn't appear on the search list. How can an identity (member name) appear underlined atop a post, but then not be there to respond to, or find under a search? I've fiddled around and wonder if the name gets corrupted, like adding a space, or an erroneous digit at the end of their name when they post their message? Anyway,it's disconcerting cause I'm trying to respond to someone's need for tix. thanks so much, mark
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16 years 10 months
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one thing is that people can change their names pretty much on the fly. But a lot of them also include spaces or underscores or other none-too-visible characters in their names, too. If yu're having persistent issues with a particular person on this, lemme know and I'll look into it.
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16 years 10 months
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lethedoom This week's Grateful Dead Hour is not included on the friont page 'The Latest' list and it is necessary to navigate through four pages to listen to it. Whoever is syncing your site is out of order or sleeping in. http://www.dead.net/front_page --> http://www.dead.net/features --> http://www.dead.net/features/gdhour --> http://www.dead.net/features/gd-radio-hour/grateful-dead-hour-no-807
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16 years 10 months
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As many have had occasion to observe, the Fan Pix upload is not working just exactly perfect of late. Our intrepid tech Jonathan has made some tweaks that may help; if you continue to experience difficulties, please report details here. One complicating factor appears to be that there is some caching involved and it takes up to 10 minutes for the file to actually be written to the server. If you don't see your pic right away, that may be the issue, and it won't hurt to wait a bit before panicking and/or re-uploading the file half a dozen times. But we think there may be several issues happening here, so we would appreciate details on your experiences over the next few days while we're monitoring this. Thanks!
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16 years 10 months
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hey anyone know about: phpbb version 3 ??? any phpbb version 3 admins that could impart knowledge about this to Zosofan (Greg) he is the volunteer admin at jackiegreene.com/fan please contact him direct over there or let me know and I will pass along the information. thanks in advance, peace, cc
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16 years 10 months
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I wanted to check the venues that the Grateful Dead played in Portland Oregon for a series of geocaches I'm doing. But when I go to see where they were, I can go down to the city level, but when I check to see what venues there are, it comes up blank. All the page shows are the red triangles, with no hyperlink to the venues. Is this normal?? "All Who Wander Are Not Lost....."
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Please do something! This morning I opened up dead.net and the first two pages of "all recent posts" were the numbnuts who post ads.. I know you guys clean it up soon as you can but can't you do something like get rid of the LIVE links, just leave'em dead. It's not much to ask to get rid of this nasty little reminder of the season... PS -- Anybody who clicks on these links is ONLY MAKING THINGS WORSE. They are tracking hits and it encourages them!!
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16 years 10 months
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I have found hundreds of profile pages of spam and phishing sites. I have found very few ads in the forums. I just nuked two from the same guy and nuked his account as well. Where are you seeing these "ads"?
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16 years 10 months
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found mother lode of spam. clearing it out.
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I know you don't like the spam as much as we don't. I think my suggestion about posting dead links instead of live ones would solve the problem though. If somebody really wants to go to a site they can write the address down or cut and paste.
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14 years
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Hello, Why do I have to create a new account EVERY time I want to log onto the site? I have been through the account creation 3 times now using a variety of different email addresses and usernames. This is my 4th, I am running out of unique email addresses and usernames! The first was to actually purchase from the store. The initail setup goes fine, I recieve the emai, I log in, I am prompted to change my password which I do and everything is fine until I log out. When I try to log back in I get "The username "username" has not been activated or is blocked." Help! Corky Laputa/Wakajazz/Anothertribe
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16 years 10 months
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because you had the misfortune to pick a name that resembled one of our problem spammers. If you send me a PM what account you want unblocked I'll be glad to do it.
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14 years
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Mary, PM sent.
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15 years
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can you please 'nuke' my account also if you have the complete control please, thank you! i wish not to be on google, thanks!!!sorry for 'the spam'. please show me the door dear.
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16 years 10 months
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but believe me, anything you post on the net is on Google forevermore regardless of whether I delete your account or not. And deleting your account does not delete your posts. So I don't think deleting your account would produce the desired effect. If you still want it nuked, no problem.